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Digitize and streamline every step of your manufacturing process all in one place! Send quotes, add work orders, include product recipes, track the movement of parts, manage inventory, send packing slips and invoices, train operators, automatically generate reports, and reprioritize jobs all with the tap of a finger!
Provider
Steelhead Technologies
Located In
United States
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat
Designed for powder coating, metal finishing, plating, painting, fabrication, and heat treatment industries, Steelhead helps businesses streamline manufacturing processes in one place.
Content Source: Steelhead
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Steelhead Reviews
Pros
I have found it to be nothing but a success in giving us the tools for future success.
The deployment of Steelhead was amazing. Sensitive content hidden] committed to a daily conference call over the first 6 weeks, along with 6 full days of operator training on-site.
Overall Steelhead has been a great addition for us and in a very short period of time has increased efficiency, throughput and visibility throughout the shop.
Cons
I have not came across any items that have disappointed me that have not been resolved when discussed with the Steelhead team.
Automaded emails are sometimes held by spam filters.
Some features not used in process lingering. Transition with all of the nuances my business has was a bit more difficult to setup.
"Steelhead software is designed well for surface finishing and manufacturing processes"
Overall: Very positive overall. Steelhead really believes in the product that they have created and back it up 100 percent. The team assigned to our launch was very enthusiastic and took ownership of our account. Overall I believe the software was a good fit for us.
Pros: Steelhead has many layers of customization that can be used to dial in variables in your operation. Moving parts, tracking orders, overall visibility is very intuitive and simple for operators.
Cons: At first there were extra steps in order entry that seemed redundant or unnecessary for our operation. After a while with the help of engineers, we were able to remove some, and others became routine after hundreds of orders entered.
Vendor Response
"New Customer"
Overall: This process has been and great experience. I was worried about bringing on the new system and the large learning curve it would create with our team. Also, I had a little hesitancy if investing the time in effort in onboarding the Steelhead system would be a benefit for the company. I have found it to be nothing but a success in giving us the tools for future success.
Pros: Steelhead has provided an opportunity for our company to monitor of processes and ability to grow with real time data.
Cons: I have not came across any items that have disappointed me that have not been resolved when discussed with the Steelhead team.
"Steelhead Review "
Pros: What I like most about the Steelhead software is that all of the information is easily accessible in order to help you better understand the company. Following this further, you are able to see where your profits are coming from, or if you need to be more efficient as a whole, which in my opinion, is extremely valuable information to any size company. There are also plenty of useful and helpful features available for use.
Cons: What I like least about this software is that it is unable to be fully customized to an individual business, but the team at Steelhead does a nice job trying to make up for this.
Vendor Response
"Steelhead"
Overall: Great user experience. Easy to manage and modify inputs. Saves admin time.
Pros: Production flow and monitoring. Being able to access anytime from web devices (Phones)
Cons: Monthly Expenese. Automaded emails are sometimes held by spam filters.
Vendor Response
"Steelhead saved us!!"
Overall: The deployment of Steelhead was amazing. [sensitive content hidden] committed to a daily conference call over the first 6 weeks, along with 6 full days of operator training on-site. They have done a great job of supporting our goals and getting Steelhead customized to our specific processes, which was much easier than I ever imagined.I can always count on them for a quick response if I need support. It means a lot to know that you have help along the way when making such big changes and implementing a new ERP system.Steelhead software is extremely quick and responsive.
Pros: Steelhead has made our life here so much easier. One of the biggest benefits that we have seen with our implementation is that we now have visibility to job costing on a much more detailed level. We have been able to raise pricing on an as needed basis and the customers have been very receptive to the increases. It has also helped us to see where we need to figure ways to be more productive with the current work load. We now have one place for us to all work out of vs. going to a few different programs to get what we need. This has also helped us with training our new hires the same way, every time. The part number instructions that follow the job as they come into the shop, has made it so that all of the operators consistently know which steps to take at each step of the process. All the information they need is at their fingertips, every single time. It makes things so consistent.
Cons: There are just a couple things that I am hoping for in the future: * Invoice option to edit vs creating a whole new one when a change is needed* Get the part number, or at a minimum the quantity listed on the received orders page or work order page