--- title: "Grain Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Grain Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/276893/Grain/" page_type: "product" language: "en" --- # Grain Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Grain ## What is Grain? Grain is a cloud-based AI notetaker and conversation intelligence platform that records, transcribes, and summarizes meetings. It works via a bot that joins video calls on Zoom, Google Meet, Webex, and Microsoft Teams, or through a desktop app that captures audio locally without a bot. Teams use Grain to stay present in meetings while the platform handles notes, action items, follow-up email drafts, and CRM updates automatically. Recordings and transcripts are searchable and shareable across the organization, not just with customer-facing staff. Core features include customizable notes templates, deal analysis, coaching scorecards, topic tracking, sentiment analysis, clip creation, and CRM sync with HubSpot and Salesforce. A free plan is available, with paid plans starting at $19 per seat per month. ## What is Grain used for? [Transcription](https://www.capterra.com/transcription-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Grain?[Manage this product listing](https://www.g2.com/products/grain/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Grain 5.0 (1) VS. [### Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $19 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (809) Value For Money 5.0 (1) Value For Money 4.9 (734) Customer Service 5.0 (1) Customer Service 5.0 (738) ## Grain alternatives [Eric.ai](https://www.capterra.com/p/10026023/Eric-ai/) [4.9 (15)](https://www.capterra.com/p/10026023/Eric-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026023/Eric-ai/) [Meeting Insights](https://www.capterra.com/p/10023524/Meeting-Insights/) [0.0](https://www.capterra.com/p/10023524/Meeting-Insights/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023524/Meeting-Insights/) [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) ## FAQs about Grain Overview ### What company size and specific industries is Grain built for? Grain is designed for small to mid-sized teams and enterprise departments that need recording and note-taking support for customer conversations, interviews, and remote meetings. It fits sales, customer success, product, research, recruiting, and remote work environments across software, services, and other knowledge-based industries. Features and Usability ### What are the key features of Grain? Grain offers video call recording, video conferencing, and conferencing tools for meeting capture and management. It includes automatic transcription, speech recognition, annotations, commenting and notes, tagging, and collaboration tools. Grain also provides screen recording, audio capture, screen capture, reporting and statistics, and an API for communication management. Pricing ### How much does it cost and what fees or limitations are included? Grain starts with a free version, then charges $19 per user/month for the Starter plan and $39 per user/month for Business. Starter includes one notetaker seat, unlimited meetings, and admin controls. Enterprise pricing is not listed, but it adds custom invoices, a dedicated CS manager, priority API support, and SAML-based SSO. Integrations ### Which third-party tools and platforms does Grain integrate with? Grain connects natively to 9 third-party tools, including communication and productivity apps such as Zoom Workplace, Google Workspace, Notion, and Zapier, plus CRM and AI platforms like Zoho CRM, Attio, ChatGPT, and Claude. It also integrates with Next.js for teams building custom workflows. Getting Started and Support ### What training and onboarding options does Grain offer? Grain provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Grain offer? Grain provides email/help desk, chat, FAQ/forum, and a knowledge base for customer support. These channels give users direct contact and self-service help. No reviewer feedback about support quality is available here, so only the listed support options can be described. ## Features AI summary Based on 3,247 Conversation Intelligence reviews Capterra reviewers highlight these as the features buyers care about most when choosing screen recording software: - **Chat/Messaging** (**80%** of reviewers rated this feature as critical) - **Communication Management** (**68%**) - **Two-Way Audio & Video** (**75%**) Grain supports **Communication Management**, which helps teams keep conversations organized and easier to track across meetings and recordings. However, it does not include **Chat/Messaging** or **Two-Way Audio & Video**. Instead, it offers other important features that reviewers also value, including **Meeting Management** (**64%**), **Video Conferencing** (**60%**), and **Screen Capture** (**58%**). These features help businesses document discussions, share visual context, and manage meeting workflows more efficiently, providing teams with clearer records and easier collaboration. Annotations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Highlight content and/or make notations about parts of content Automatic Transcription 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Commenting/Notes 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Tagging 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Attach digital tags to documents and assets for identification, search, or monitoring purposes API Application programming interface that allows for integration with other systems/databases Audio Capture Record audio or import/upload audio files Grain 15 features ### All Features - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Audio Capture: Record audio or import/upload audio files - Automatic Transcription: Use AI to convert voice into text automatically - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Speech Recognition: Train your system to interpret and transcribe voice messages - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version [View pricing plan details](https://www.capterra.com/p/276893/Grain/pricing/) Starter $19.00 Per User,Per Month It includes: - Advanced AI notes - Custom AI prompts - Admin controls - 1 team - Slack integration - Productboard integration - Zapier integration - Unlimited meeting duration - Unlimited meeting storage - Import audio & video files Business $39.00 Per User,Per Month It includes: - Hubspot integration - Salesforce integration - Unlimited teams - Custom AI follow-up email - AI coaching - Trackers - Deal status dashboard - Team performance insights - Unlimited uploads - Aircall integration - API access Enterprise Contact vendor for details It includes: - SAML-based SSO - Priority API support - Custom invoices - Dedicated CS manager Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ ChatGPT](https://www.capterra.com/p/169138/Wenduct-and-Wenpipe/)[ Attio](https://www.capterra.com/p/259360/Attio/)[ Google Workspace](https://www.capterra.com/p/127909/SmartManager-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PD Phil D. Technical Manager Marketing and Advertising ### "Time Saving Brilliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 20, 2026 Very positive, it has allowed us to cut down on QA time and the AI features have allowed us to set up a more robust scoring system and save hundreds of hours Pros The setup was clean and easy. It allowed you to add multiple people within the workspace and had a number of tutorials on the inital setup. Cons Everything was straight forward, the only problem was sorting out the workspace which with a large team took a little longer than I anticipated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.