--- title: "UKG TeleStaff Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UKG TeleStaff Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/276928/UKG-TeleStaff/" page_type: "product" language: "en" --- # UKG TeleStaff Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UKG TeleStaff ## What is UKG TeleStaff? UKG TeleStaff is an automated scheduling and notification software. This workforce management system helps organizations balance employee needs with job demands through rules, policies, and procedures for equitable shift scheduling and communication. The software provides automation for complex processes like shift bidding, vacation awards, backfilling open positions, and instant messaging to deploy resources faster. ## What is UKG TeleStaff used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UKG TeleStaff?[Manage this product listing](https://www.g2.com/products/ukg-ukg-telestaff/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UKG TeleStaff 4.0 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.7 (5,315) Value For Money 4.0 (2) Value For Money 4.5 (5,072) Customer Service 3.5 (2) Customer Service 4.6 (5,086) ## UKG TeleStaff alternatives [4.5 (1,300)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Wageloch](https://www.capterra.com/p/196911/WageLoch/) [4.5 (265)](https://www.capterra.com/p/196911/WageLoch/reviews/) Starting price $112.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196911/WageLoch/) [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) [4.6 (1,203)](https://www.capterra.com/p/115536/Findmyshift/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/115536/Findmyshift/) [View all alternatives](https://www.capterra.com/p/276928/UKG-TeleStaff/alternatives/) ## FAQs about UKG TeleStaff Overview ### What company size and specific industries is UKG TeleStaff built for? UKG TeleStaff is designed for small to midsize public safety organizations, government agencies, healthcare providers, and other organizations that manage complex staffing needs and union policies. Features and Usability ### What are the key features of UKG TeleStaff? UKG TeleStaff offers automated scheduling, shift scheduling, and availability management for employee assignment, plus calendar management and time off requests. It also includes employee time tracking, timesheet management, an online time clock, compliance management, messaging, mobile access, an employee portal, and third-party integrations. Integrations ### Which third-party tools and platforms does UKG TeleStaff integrate with? UKG TeleStaff integrates with FireHouse Manager for NFIRS reporting integration. The catalog data provided here lists this third-party connection, and no other integration brands are included in the supplied information. Answer based on 1 reviews Getting Started and Support ### What customer support options does UKG TeleStaff offer? UKG TeleStaff provides Email/Help Desk support for customer inquiries and issue resolution. No reviewer feedback about support quality is available, so its response speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 10,047 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) UKG TeleStaff supports all three of the features reviewers rate most important: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules and updates from anywhere, and manage workforce information more effectively, allowing teams to coordinate coverage, reduce administrative work, and keep daily scheduling operations on track. Timesheet Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Employee Management 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Availability Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities UKG TeleStaff 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Shift Scheduling: Schedule shifts via online calendars and available employees - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KH Kasi H. Front Desk Manager Hospitality ### "Everything you need with a few hiccups along the way" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 9, 2025 Overall it had been a good program for our company. But they do update the interface. And work on the customer service. Pros We love the texting feature, So if someone has an emergency we can quickly and easily get that shift covered. also automatically keeps track of vacation and sick days available. And our employees have the option to get advances on their paychecks anytime they need to. Cons The time and money it took to get it up and going since we had to hire a tech company to do so and every once in a while it glitches when clocking in which has proven to time consuming since it is always a long wait time for customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sean W. Fire Captain Public Safety ### "Telestaff Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 24, 2024 It has been a good experience. It allows for specific staffing rules Pros Ease of use. It is widely used throughout the Fire Service. Cons Admin set up is not very user friendly and requires extra knowledge. Reasons for choosing UKG TeleStaff A large majority of other Departments use this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.