# UKG TeleStaff Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UKG TeleStaff Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/276928/UKG-TeleStaff/pricing

---

# 

 UKG TeleStaff Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

UKG TeleStaff

## What is UKG TeleStaff?

UKG TeleStaff is an automated scheduling and notification software. This workforce management system helps organizations balance employee needs with job demands through rules, policies, and procedures for equitable shift scheduling and communication. The software provides automation for complex processes like shift bidding, vacation awards, backfilling open positions, and instant messaging to deploy resources faster.

## What is UKG TeleStaff used for?

[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for UKG TeleStaff?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ukg.com/solutions&name=UKG TeleStaff)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UKG TeleStaff

4.0 (2)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.7 (5,044)

Value For Money

4.0 (2)

Value For Money

4.5 (4,809)

Customer Service

3.5 (2)

Customer Service

4.6 (4,827)

## UKG TeleStaff alternatives

[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

[4.6 (1,142)](https://www.capterra.com/p/153076/Homebase/reviews/)

Starting price

$30.00

Per User, Per Month

Highest Rated

[4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/)

Starting price

$18000.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/276928/UKG-TeleStaff/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Availability Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Employee Management

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Mobile Access

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Timesheet Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

UKG TeleStaff 11 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Track and manage adherence to policies for any service, product, process, or supplier

Track employee schedules, availability, and performance across projects and tasks

Communicate using messages within the system

Access software remotely via mobile devices

Schedule shifts via online calendars and available employees

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (2)

4.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KH

Kasi H.

Front Desk Manager

Hospitality

### "Everything you need with a few hiccups along the way"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 9, 2025

Overall it had been a good program for our company. But they do update the interface. And work on the customer service.

Pros

We love the texting feature, So if someone has an emergency we can quickly and easily get that shift covered. also automatically keeps track of vacation and sick days available. And our employees have the option to get advances on their paychecks anytime they need to.

Cons

The time and money it took to get it up and going since we had to hire a tech company to do so and every once in a while it glitches when clocking in which has proven to time consuming since it is always a long wait time for customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sean W.

Fire Captain

Public Safety

### "Telestaff Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 24, 2024

It has been a good experience. It allows for specific staffing rules

Pros

Ease of use. It is widely used throughout the Fire Service.

Cons

Admin set up is not very user friendly and requires extra knowledge.

Reasons for choosing UKG TeleStaff

A large majority of other Departments use this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)