--- title: "retailMetrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about retailMetrix Software - reviews, pricing plans, popular comparisons to other Dashboard products and more." source_url: "https://www.capterra.com/p/276983/retailMetrix/" page_type: "product" language: "en" --- # retailMetrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) retailMetrix ## What is retailMetrix? RetailMetrix is a full data analytics platform for retailers with the mission of enabling retailers to get value from their data. We process and store your sales, labor and customer data using state of the art data warehouse technologies. Our easy to use dashboards and reports allow your team to easily find the data that matters to them, saving them time and enabling them to make better data driven decisions. ## What is retailMetrix used for? [Data Analysis](https://www.capterra.com/data-analysis-software/)[Database](https://www.capterra.com/database-management-software/)[Data Discovery](https://www.capterra.com/data-discovery-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $399 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for retailMetrix?[Manage this product listing](https://www.g2.com/products/retailmetrix/claim_requests/new?auto=true) ## retailMetrix Overview Updated September 2026 AI summary retailMetrix is a data analysis and business intelligence platform designed for businesses of all sizes seeking to monitor sales, pricing, and customer metrics in a single cloud-based solution. It features dashboards, data discovery, predictive analytics, customizable reporting, and a query builder, with integrations for retail and workforce systems. Deployment options include web, cloud, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### retailMetrix 5.0 (4) VS. [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting Price $399 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.1 (2,354) Value For Money 5.0 (4) Value For Money 3.7 (1,539) Customer Service 5.0 (4) Customer Service 3.9 (1,453) ## retailMetrix alternatives [4.6 (27)](https://www.capterra.com/p/113352/SpiderImpact/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,362)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [Adaptive from Workday](https://www.capterra.com/p/130072/Adaptive-Insights/) [4.5 (235)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/) ## FAQs about retailMetrix Overview ### What company size and specific industries is retailMetrix built for? retailMetrix is designed for retailers of any company size, including small businesses, mid-market teams, and larger enterprises that need a cloud-based data analysis platform. It is built for the retail industry and supports item price monitoring, department sales reporting, and customer metric tracking in one platform. Features and Usability ### What are the key features of retailMetrix? retailMetrix offers projections and sales reports, plus forecasting and predictive analytics for sales trend analysis. It includes real-time analytics, real-time reporting, and dashboards with charting and data visualization. Additional features include query builder, customizable reports, role-based permissions, alerts/notifications, API, and third-party integrations. Integrations ### Which third-party tools and platforms does retailMetrix integrate with? retailMetrix integrates with Dayforce HCM, IT Retail, OnCore, and RDS. These catalog integrations cover core retail and workforce systems, giving retailMetrix connection points for HR, point-of-sale, operations, and related business workflows. Getting Started and Support ### What training and onboarding options does retailMetrix offer? retailMetrix provides videos to help teams get started. Videos can support self-paced learning by showing core functions, setup steps, and feature walkthroughs in a visual format. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does retailMetrix offer? retailMetrix provides a knowledge base for customer support. It gives users a self-service place to find product information and common guidance. No reviewer feedback about support experience is available, so the support interaction quality, response speed, and helpfulness cannot be described here. ## Features AI summary Based on 3,958 Dashboard reviews Capterra data shows that buyers of data analysis software rank the following features as their top priorities: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) retailMetrix supports all three top features buyers look for in this category: **Multiple Data Sources**, **Reporting/Analytics**, and **Dashboard Creation**. Together, these capabilities help businesses bring data together from different systems, turn that information into useful reports, and present insights clearly through dashboards, allowing teams to track performance, spot trends, and make better decisions faster. Multiple Data Sources 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Reporting/Analytics 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Graphical representation of data Dashboard 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Discovery 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Discover and connect variety of data sources to the application for analysis Data Storage Management 4.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Manage and store data in a database retailMetrix 40 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Forecasting: Form predictions based on past and present data/trends - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Projections: Estimate or forecast of a future scenario based on the study of present trends - Query Builder: Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries. --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $399.00 Usage Based,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Integrations [ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ IT Retail](https://www.capterra.com/p/113668/RETAIL-Professional/)[ OnCore](https://www.capterra.com/p/107771/OnCore/)[ RDS](https://www.capterra.com/p/167472/MonarqRC/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Sarah J. Store Operator Redland Location Supermarkets ### "Supermarket " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 Overall, grocery does not utilize the amount of data it could. Your data reports and monthly emails update our company on actionable items, and seeing how our store operates is vital to our success. Worth the price by far, and I highly recommend it. Pros My experience with RetailMetrix as a data analytics platform has been nothing short of amazing. I love the fact that it provides me with real data analytics for insight to my operations. With real-time tracking and analysis, customer behavior, sales trends, promotions and more. Cons Learning curve and maybe some future features they are working on that I want to start using but expected about them. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) [Domo](https://www.capterra.com/p/119119/Domo/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reasons for choosing retailMetrix Designed and created by grocers! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Matthew G. Store Operator Supermarkets ### "Grocery Store Chain" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 RetailMetrix is an incredible data analytics platform that provides businesses with the insights they need to make informed decisions and drive better results from their Pros Fully Managed and Easy to SetupFor Your Entire TeamFine grained access control Powerful Dashboards and ReportsAvailable AnywhereOur platform is available as an android, ios or web app, so your data is always at your fingertips.Email Alerts and RecapsSVGExtensive API and SQL Access Cons Learning is always takes time but I like that they are doing videos to help their customers. Alternatives considered [Sisense](https://www.capterra.com/p/86955/Sisense/) [Domo](https://www.capterra.com/p/119119/Domo/) [Tableau](https://www.capterra.com/p/208764/Tableau/) Reasons for choosing retailMetrix Grocery features and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG David G. Store Operator Supermarkets ### "Supermarket Operator for Chain Stores " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 RetailMetrix is an incredibly powerful data analytics platform that allows you to monitor performance of multiple retail stores and identify areas of improvement. It provides a range of features such as real-time tracking and analysis, insights into customer behavior, sales trends, promotions and much more. With RetailMetrix, businesses can gain valuable insights into their operations Pros One of the major pros of using RetailMetrix as a data analytics platform in the grocery chain store is its ability to quickly monitor performance and identify areas of improvement. With real-time tracking and analysis, businesses can gain invaluable insights into customer behavior, sales trends, promotions and more. This allows them to test different strategies and tactics for optimizing sales. Cons Overall it is an add-on to pos software which make sense because it is a deep dive. Alternatives considered [Domo](https://www.capterra.com/p/119119/Domo/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reasons for choosing retailMetrix Overall a better product for grocery and ease of use to learn with the AI automated generated reports! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kaleb G. grocery store owner Supermarkets ### "Grocery Store Chain" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 My overall experience with RetailMetrix has been nothing short of incredible. This powerful data analytics platform has revolutionized how I manage and monitor my grocery chain store by providing me with real-time tracking capabilities. With this, I am able to quickly identify any anomalies or irregularities across all stores, giving me the visibility needed to make informed decisions. Pros One of the major pros of having a RetailMetrix data analytics platform in grocery chain stores is its ability to quickly monitor performance and identify areas of improvement. With real-time tracking and analysis, businesses can gain invaluable insights into customer behavior, sales trends, promotions and more. This allows them to test different strategies and tactics in order to maximizeI recently started using RetailMetrix for my retail business in the grocery space chain store and I am absolutely amazed by its capabilities! Cons I feel a learning curve is always something that takes time but their team has be awesome. Love that we can get AI automate reports. Alternatives considered [Sisense](https://www.capterra.com/p/86955/Sisense/) Reasons for choosing retailMetrix Grocery specific, features, user face, easy of use and price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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