# nilo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is nilo the right Corporate Wellness solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/276986/nilohealth/reviews

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nilo

4.7 (74)

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Last updated March 13th, 2026

# Reviews of nilo

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

CB

Christina B

Senior Benefits SpecialistComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“nilo is an amazing company benefit, the quality of psychologists is very good and the variety of roundtables and webinars is great!“

September 17, 2025

SC

Sarah C

People ExperienceE-Learning, 51 - 200 employeesUsed the software for: 1-2 years.

“I also had issues with invoicing & reactivity of customer care.“

September 16, 2025

LS

Ljubica S

People and Culture SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“I have my therapist there and enjoy a lot the sessions.“

March 20, 2026

IM

Ian M

AccountantTranslation and Localization, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I'm not such a big fan of doing a daily check-in on how I am feeling, it's something I do elsewhere.“

December 18, 2024

MS

Manuela S

SachbearbeitungFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months.

“One of the best things is the extensive and varied offers that can be used during or after working hours.“

December 18, 2024

MF

Manuel F

Managing Partner StrategyGraphic Design, 11 - 50 employeesUsed the software for: 1-2 years.

“One major disadvantage from our perspective is that the offer can be made only for coporates although only 50% of the organization want to use it.“

April 10, 2024

EP

Elizaveta P

Sr. People ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years.

“As a HR Manager, one can create a learning path (empathy, resilience) for the employees and in general promote a better and healthier environment in the company“

April 16, 2024

HM

HOSSEIN M

IT Support ninjaMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years.

“Some experts don’t seem to be that much concerned about the end results“

December 18, 2024

## Showing most helpful reviews

Showing 1-25 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Data Engineer  
Hospitality  
Used the software for: Less than 6 months

### "Convenient, Personalized, and Effective"

December 18, 2024

5.0

It’s a reliable and impactful resource for comprehensive well-being.

Pros

I love how easy it was to use nilo.health and connect with experienced professionals. The great range of support, from therapy sessions to self-guided resources, tailored to different needs are amazing. Scheduling was flexible, making it simple to fit sessions into my routine.

Cons

Finding last-minute appointments can be challenging, especially during busy times. Some of the self-help resources feel a bit generic, and the therapist matching process could offer more details upfront or a free session for an even better fit.

Review Source

GC

Gloria C.  
Designer  
E-Learning  
Used the software for: 6-12 months

### "Roundtables for life!"

December 18, 2024

4.0

Pros

I'm a big fan of the Roundtables; they consistently offer intriguing insights and fresh perspectives. The knowledge I gain from these online webinars is not only valuable but also significantly impacts my understanding of various topics. Each session leaves me with new ideas and a sense of inspiration.

Cons

I wasn't able to create a routine to go back to the Program I started.

Review Source

SI

Sami I.  
Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Great entry into prioritizing mental health"

April 23, 2023

4.0

Pros

flexibility and ease of use - everything works around you & your schedule.

Cons

the focus appears to be more short term than long term, understandably so given the limitations of the service offered by employer (limited sessions).

Review Source

PC

Peggy C.  
HR Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "User-friendly platform for supporting employees' mental health"

May 17, 2023

5.0

We are trying to support employees' mental health anonymously.

Pros

I like that the platform is user-friendly and that there is very good customer-support, starting from the onboarding process, kick-off and readiness to address questions and concerns along the way. I also really like that nilo.health provides anonymous mental health support, especially knowing that mental health can be a sensitive topic. I also like the relative ease and speed in booking 1:1 sessions with psychologists.

Cons

Tools like gratitude journal can be made more easily-accessible, with a way to review one's journal over time. Right now, it is only part of the introduction for the skill "Cultivate Gratitude".

Reason for choosing nilo

\- Greater focus on the German market (and German language), as it is a German company (like us)- All-in-one pricing- Empathetic trust and support right from the beginning

Review Source

SC

SN C.  
Compliance Manager  
Online Media  
Used the software for: 2+ years

### "nilo health after 3 years"

December 18, 2024

5.0

I have pretty good experiences with nilo health and do enjoy the tailored training sessions provided by nilo health

Pros

the Nilo health sessions! The Nilo health expert I've been with has been extremely helpful during the most difficult time.

Cons

Meditation sessions perhaps? Not saying that they are not good, but there are so many similar products on the market, where I feel like it's not really necessary.

Review Source

CB

Caroline B.  
HR Coordinator  
Information Technology and Services  
Used the software for: 1-2 years

### "happy user "

December 18, 2024

5.0

I would love to use more the meditations and read the articles but dont allow myself the time for it. So this could be a great intention of the new year to set time in my calendar and dedicate it to Nilo health and the great offers which are availabe.

Pros

the sessions are great with the therapists and easy to book and a nice selection process to find the right person to talk to. Lunch and learn sessions are also great

Cons

there is nothing I can think of. very happy also with the support team, so sorry i cant help here.

Review Source

MI

Martina I.  
Lead People and Culture  
Consumer Goods  
Used the software for: 2+ years

### "Find your place at your own pace"

December 30, 2024

5.0

I have been using nilo.health for a few years, and they keep adding and improving the overall experience. I am looking forward to what will come next.

Pros

The wide variety of content - from daily meditations to helpful conversations with an experienced psychologist

Cons

nothing in particular, I feel the platform offers a great variety that you can pick & choose from as you like

Review Source

JD

Jean D.  
Head of People and Culture  
Entertainment  
Used the software for: 6-12 months

### "I highly recommend Nilo to anyone who wonders if it is worth it or not!"

December 18, 2024

5.0

Extremely positive and would highly recommend it to any company out there who cares for their workforce!

Pros

Not only the sessions covered by my employer, but the day to day self reflection and the rountables proved very valuable too!

Cons

Not much to be honest. Maybe wishing for more tools like yoga video sessions or videos showcasing how to breathe and relax.

Review Source

AM

Allira M.  
Senior Account Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Fantastic, Highly recommend making the most of Nilo's services"

December 18, 2024

5.0

Fantastic, a service I really make the most of and can feel the difference

Pros

Love having Nilo as a company benefit, I like being able to switch between support people depending on the topic Iwant to discuss and work on or until I find someone that is a great match for me. Very easy to use and handy to have through an app as well.

Cons

It would be great if you could request a particular person when a friend has recommended them rather than just having the choice of the 3 that are prompted

Review Source

EB

Ekaterina B.  
Partner Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great exoerience"

December 18, 2024

5.0

it is great experience overall, great opportunities to speak out all your issues

Pros

It is a super convenient platform with a high level specialists

Cons

I would prefer and would really appreciate specialists who could help with more deep problems, not only a consultation but also to be able to prescribe some meds as a suggestion

Review Source

FK

Friederike K.  
Trainer  
Alternative Medicine  
Used the software for: Less than 6 months

### "Tolles Angebot mit Luft nach oben"

December 18, 2024

4.0

sehr sympathische, authentische Trainerinnen, Handout zu Roundtable gut

Pros

Nutzung auf App, Mischung aus Angeboten für mich allein (Meditation) und Gruppenangeboten und Themen, Leichte Anwendung

Cons

Meditationen sind teilweise ähnlich, immer(?) gleiche Stimme, ich weiß nicht welche ich schon gemacht habe und "ärgere" mich wenn ich eine nochmal mache, Hätte gern mehr Bodyscans bzw. abwechslungsreicheres Angebot, irritierend find ich, dass in der App die Nilo.sessions so präsent ganz oben stehen, von der Prio passt das für mich nicht auf den Startbildschirm an der Stelle, macht mir ein komisches Gefühl dass ich das "abarbeiten" muss

Switched from

[Soundtrap](https://www.capterra.com/p/209734/Soundtrap/)

das Unternehmen hat sich umentschieden.............

Review Source

MM

Melanie M.  
HR Generalistin  
Computer Software  
Used the software for: 2+ years

### "HR Generalistin"

July 31, 2025

5.0

Durchweg positiv. Ob Experte, Support oder Key Account Manager: Alle sind so wertschätzend! <3 Bisher wurde für jedes Anliegen eine gute Lösung gefunden.

Pros

Immer neue Themenschwerpunkte und immer neuer Content, die 1:1 Sessions mit einem Experten, den ich mir selbst aussuchen kann

Cons

Das ich nicht zwischen Management Training und dem Experten für andere Themen hin und her wechseln kann ohne den Experten zu wechseln. Beides sollte zeitgleich möglich sein

Review Source

MS

Maike S.  
People Operations Manager  
Media Production  
Used the software for: Less than 6 months

### "Super Expert:innen am Start!"

July 15, 2025

4.0

Ich hatte bereits drei 1:1 Sessions und wurde mit super Expertise beraten. Die Buchung dazu lief auch sehr gut, sodass mir auch die richtige Expertin vorgeschlagen wurde. Außerdem habe ich schon ein paar spannende Roundtables besucht. Auch da war die vortragende Person immer sehr professionell, nahbar und freundlich.

Pros

\- Die App ist sehr intuitiv - Die 1:1 Sessions mit super Expertise - Die Roundtabels zu breitgefächerten Themen

Cons

\- Die Ansicht in der App auf dem Handy ist anders und leider auch etwas schlechter als auf dem Laptop

Review Source

HM

Hans M.  
Finance Manager  
Public Relations and Communications  
Used the software for: 1-2 years

### "Sinnvolles Tool"

December 18, 2024

3.0

Erinnerungen sind hilfreich aber nicht immer passend

Pros

Die Flexibilität und Freiheit der Abarbeitung der Taskshans

Cons

Manche Tasks passen nicht zu den Erwartungen

Review Source

SD

Sören D.  
Game Designer  
Computer Games  
Used the software for: 6-12 months

### "Ohne Nilo hätte ich mich nie getraut Therapie anzufangen"

December 18, 2024

5.0

Gefühle sind kompliziert und Nilo hat mir echt damit geholfen mit ein paar Themen die schwer auf mir gewigt haben recht zu kommen und ein starkes Fundament für eine glücklichere zukunft zu bauen in der ich selbstbestimmter Leben kann und negativen Gedanken gesünder begegnen kann.

Pros

Dass es super niedrigschwelligen Zugang zu psychologischer Unterstützung bietet. Ich hatte sofort eine Expertin gefunden, mit der ich mich super verstanden habe, aber Termine mit anderen Experten zu buchen wäre auch super einfach.

Cons

Es gibt ein begrenztes Kontingent, also falls man mal einen Notfall hat und dringend über etwas sprechen muss hat man für die reguläre Arbeit mit dem Nilo Expert weniger Zeit.

Review Source

SK

Stephan K.  
Portfoliomanager  
Utilities  
Used the software for: 6-12 months

### "eher schlecht"

December 18, 2024

2.0

Pros

Mir fällt nichts ein. Nichts.

Cons

Ich hatte mich angemeldet, musste leider einen Ermin verschieben und habe keinen neuen bekommen.

Review Source

Response from nilo

December 19, 2024

Thank you for sharing your experience with us, Stephan. We truly apologize for the inconvenience caused by the rescheduling issue. We’ll review the situation thoroughly to ensure it doesn’t happen again. To make this right, please reach out to us at yourspace@nilohealth.com, so we can re-credit the session to your account. If you have any additional questions or concerns, don’t hesitate to contact us. Best regards, the nilo.health team

LB

Luigi B.  
Project Director  
Renewables & Environment  
Used the software for: Less than 6 months

### "Breite Angebote"

December 18, 2024

4.0

Breite und personalisierte Angebote, 1:1 Sitzungen, einfach und nützlich.

Pros

Das breite Angebot. Es gab unterschiedliche Kürse.

Cons

Nichts Besonderes. Obwohl ich nicht alle Eingenschaften benutzt habe, war ich zufrieden.

Review Source

EP

Elizaveta P.  
Sr. People Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great tool"

April 16, 2024

5.0

Pros

As a user I like the simplicity of the platform - there are no extra weird buttons one need to press to find the searched course. As a HR Manager, one can create a learning path (empathy, resilience) for the employees and in general promote a better and healthier environment in the company

Cons

As a user: Sometimes the experts (like coaches, therapists) are not really "invested" and say some generic response. I've managed to find a great one after trials and errrors As a HR: the HR platform does't give much information about the trends. For instance, what is the most important topic that most of the people are intersted about.

Review Source

JN

Judith N.  
Director People  
Education Management  
Used the software for: 1-2 years

### "Beste Employee Mental Health Platform"

November 28, 2022

5.0

Ich würde immer wieder mit NH zusammen arbeiten. Sie sind ein toller Partner.Das Produkt spricht für sich.

Pros

Einfache IntegrationSuper KundenserviceEinfache BenutzbarkeitSehr qualifiziertes Personal (Therapeuten, Coaches)Tolles Zusatzangebot und regelmäßige Roundtables

Cons

Das HR Dashboard könnte man noch etwas besser ausgestalten. Flexiblere Buchungsoptionen für weitere Sessions der Mitarbeiter

Review Source

JO

Julia O.  
People Operations Manager  
Computer Software  
Used the software for: 6-12 months

### "Nilo is the perfect benefit for mental health for companies"

April 9, 2024

5.0

Pros

Nilo offers therapy sessions with licensed professionals. You get a questionnaire and then can chose from multiple therapists. I have found the sessions extremely helpful, if you don't feel comfortable with a therapist, you can easily change to another and you can manage all of that through their website. This saves so much time and energy instead of having to personally call different therapists to try and get an appointment. In addition to this, nilo offers meditation and a lot of other self-help material on their website. As an user but also admin, the functionality of being able to see the activity and usage of nilo also gives a great overview.

Cons

I think for what nilo promises, there's really no apparent downsides it.

Review Source

EB

Elena B.  
HR Business Partner  
Retail  
Used the software for: 1-2 years

### "Amazing tool for our employees"

May 22, 2023

5.0

Pros

easy to access, great service, amazing tool

Cons

nothing I can think of, the tracking could be improved with a more frequent update

Review Source

AA

Andrea A.  
Head of HR  
Market Research  
Used the software for: 1-2 years

### "Ein hochgeschätztes Beenfit für Mitarbeitende"

May 16, 2023

5.0

Ich habe einen sehr positiven Eindruck von Nilo.

Pros

Nilo hat uns sehr dabei geholfen, unsere Mitarbeitende für mentale Gesundheit zu sensibilisieren und sich damit auseinanderzusetzen. Unsere Kollegen und Kolleginnen nutzen Nilo stark und den Raum, den sie dort haben, um sich mit den eigenen Herausforderungen auseinanderzusetzen.

Cons

Ich bin rundum zufrieden mit Nilo! Unsere Mitarbeitende nutzen das Tool und es hat zu einer bewussten Kultur rund um Mental Health geführt.

Review Source

LD

Lorena D.  
Supply Chain Manager  
Consumer Electronics  
Used the software for: Less than 6 months

### "A great partner for your mental health"

March 16, 2023

5.0

Pros

I love the simplicity and the clarity of the platform, the interface is so friendly and accesible. I had my first ever sessions here, on nilo.health, and although I opened the account with skepticism, now I can say and feel that the sessions I had are already helping! The expert I got is amazing, it's great that you have the option to choose your preferred language and someone that suits your "needs".

Cons

I did not find anything yet I didn't like!

Review Source

LH

Livio H.  
People Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Great offer, sometimes slow solution"

April 16, 2024

5.0

Pros

The active support via email from the nilo.team and the excellent modules and therapy sessions (All completely online).

Cons

It took quite a while to reactivate my professional (admin) account after rejoining the company that uses nilo.health.

Review Source

NZ

Natalija Z.  
People Experience Manager  
Automotive  
Used the software for: Less than 6 months

### "Ein intuitives Space für die mentale Gesundheit"

May 31, 2023

4.0

Pros

Die verschiedenen Webinare zu verschiedenen Thematiken, mehrsprachige psychologische Untertützung sowie diverser Content (Aufgaben, Meditationen) vorhanden.

Cons

Das Dashboard für unser Unternehmen mit seinen vielen Bugs.

Review Source

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