Cougar Mountain Software

Denali FUND

4 / 5 20 reviews

Who Uses This Software?

DENALI nonprofit accounting software is flexible and easily accessible, making it a perfect choice for small to mid-sized nonprofit organizations that desire a scalable and user-friendly product


Average Ratings

20 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,999.00/one-time/user
  • Pricing Details
    Basecamp price. See web site for package details.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Cougar Mountain Software
  • www.cougarmtn.com
  • Founded 1982
  • United States

About Denali FUND

Cougar Mountain Denali FUND is a fully-integrated, affordably-priced nonprofit accounting software package designed exclusively for nonprofits. It is designed specifically for the specialized requirements of nonprofit organizations with multiple fund ledgers. Customizable reports provide clear information that managers and nonprofit boards need to successfully guide an organization.


Denali FUND Features

  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Asset Management
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Compliance Management
  • Donor Management
  • General Ledger
  • Partnership Accounting
  • Purchasing & Receiving

Vendor has not completed this information.


Denali FUND Reviews Recently Reviewed!

The staff are very helpful.

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it intrgrates with the other modules or that you can use each module individually. I am interested in how the payment process will work with our desk top in the sales module.

Cons: It is a bit more costly then our other software was I do not like that I cannot take a debit payment and have it integrate directly with Denali. We use Moneris and I do not know what we could use that would do that.

Church Accounting

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to keep funds completely separated.

Cons: What drew me to the software was the ease of transferring money from one fund to the other. It turned out to not be so easy.

Overall: Our overall experience with Denali Fund Accounting has been positive. For the most part, it is straightforward and easy to use. What we really appreciate is the ability to keep funds completely separate and to always know what is in each fund.

Best Value for Local Governments with Limited Funds

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Denali FUND is very user friendly and performs all required tasks for small government...PLUS some additional features and functionality. Excellent customer service makes upgrades and report customization easy-peazy. Easy payroll and tax filing/depositing made easy, too.

Have used Pontem and BS&A and Denali FUND is far better and more economical.

Senior Services Inc

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Entry is pretty good. Many of the alt keyboard shortcuts that worked in Professional no longer work with Denali. This has slowed entry considerably. There are many things we would like to see in the reports ~ or available in the tables for use in reporting. Some data is very hard to retrieve from the software.

Director of Finance

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple interface with lots of functionality.

Cons: Not fully integrated with MS Suite

Overall: Initial set up training was problematic and the integration between MS Suite and Crystal Reports is lacking. Customer support is very responsive and I like the simple interface over a very functional system. Cloud-based upgrades very professional and speedy.

Recommendations to other buyers: Training staff should be clear with their clients that the account code has to be the first segment of the coding, otherwise the reports don't work.

We love it.

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have spent a number of years using a different program that we have found lacking in so many ways. The new Denali program is user friendly, has a high quality interface and offers a more highly detailed control of accounts. The report options alone would have made it worth the switch, but the affordability of it was another major factor in the decision to change. Everything about the program and the support we have gotten in setting it up has resulted in a completely positive experience to date.

Cougar Mountain Inventory

Dec 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Its easy to use.

Cons: I wish that I could pull inventory reports by date specific, also the copy new inventory gives me some trouble

Overall: The customer support system is wonderful; however, some of the features such as the copy inventory to multi-location feature have been giving me a real problem.. Especially when I'm adding new items into multiple locations.

Recommendations to other buyers: I would like more filters on narrowing down reports

Very user friendly!

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Modules work very well with each other, constant improvements. Staff, trainers, techs are all very helpful and great to work with. Highly recommend!

Denali Review

Dec 16, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Report capabilities are limited. Would also like to combine accounts for annual budgeting. It is a good value for the money.

Denali Review

Dec 09, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Most of the software is easy to use. Has some good report options. I like the ability to copy accounts and funds.

Cons: I do not like the posting process. I do not like that errors cannot be corrected after posting. I would like to see a better GL option. The GL audit report is hard to read - needs a better format.

Overall: Denali Fund Software is relatively easy to use. A good value for the money. Customer Service has always been helpful.

Good software, minimal glitches

Dec 07, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We've used Cougar Mountain Software for our fund accounting system for years. The Denali product is an improvement and is mostly reliable. It has many more features and complexities than we are currently using, so it could work for much larger organizations. I have one problem with the system that I the company would fix. The FASB reports don't work correctly as the beginning balances don't show up in both reports. It's very frustrating.

Denali for church accounting

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have used Denali for four years and have been pleased with it. Previously we were using a different software but that system does not handle fund accounting well. Denali is a full function fund accounting system that works extremely well for our church accounting needs. Currently, I track 13 separate funds. My only disappointment with Denali is the built-in reports are made for non-profit sales type organizations so I must still use Excel to produce the monthly reports for my various ministries. Other than that, it is a great choice for my needs.

2016 Review

Dec 06, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: The software was somewhat easy to use. We could never figure out how to turn off the Summary Integration and, as such, we had reports not running correctly.

Secretary/Payroll

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive process. Mindless work.

Cons: Letters are WAY too small

Overall: The new program is so easy to use. It is a step by step process and payroll is now in my hands and not the program. The only thing I would like to see change is the size of the letters. it is very hard to read.

Pro vs. Denali

Dec 06, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Cons: Not web-based. Only one person to do customized reports. Patches take too long to roll out.

Overall: We have been customers for about 15 years. The transition to Denali was very unacceptable. The Denali software was more of a beta version that was rolled out. The software had way too many glitches that needed to be "worked around" as opposed to resolved. Even though we are "comfortable" with using Denali, there are still new errors that take a while for the patches to be released on. Customer service has always been accommodating and the staff is great.

Fund accounting and Cougar Mtn. customer service

Dec 06, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I like how it allocates. But I hate it that once in the system, the system treats every transaction in the allocation as a separate transaction instead of an allocation.

Cons: The accounting program has to be accurate and data usable. I have found problems in your program and was told it that it was not meant to be used as an auditing tool. My response is it should be accurate! It is an accounting program. On the data useful side, it is not as useful as your sales staff made it out to be for FUND accounting. To get our billing out last month I had to sort through 40 pages of transactions and do hand calculations to meet the requirements of our fund managers. I get to do that again this month. Makes me wonder how this is supposed to be a program that is for FUND accounting. Yes, your company is aware of my frustration here and the kind of reporting is needed.

Overall: The thing that frustrates me the most about your program with the issues it does have is not the program. It is the customer service as it pertains to how you justify your billing me. Recently I had an issue with the payroll module and sent information in to be reviewed. This turned into a 2-hour phone call that cost me. The instructions in your help and field names is misleading. So misleading that the rep and I couldn't figure out what was going on during that 2-hour phone call. I finally figured it out and sent a follow-up email to you guys. What I got was a wasted two hours and a bill on my training hours. Not happy at all as well when it cost me to point out errors when your system has errors in it, like the new drill down report in the Audit Trail, and I get billed for it. Do not only do I get billed for something that wasn't even clear to Kevin. I get billed for pointing out calculation problems with your program. Why should I get billed for bringing things up that are incorrect in the way your program works or process errors that your staff can't point out? I am not happy with the end result of your customer service! Those who help me are great in the eagerness to help, but those who make the real customer service calls on the billing I am very disappointed in their decisions. So much so... I would warn any prospective client of yours to beware. You do not seem to be able to take ownership of your issues. You pass them on to your customers.

Recommendations to other buyers: I don't think your company is listening.

Denali Review

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of entering information and retrieving data.

Cons: I want to scroll through payroll reports and that is not possible.

Overall: I was a Cougar Mountain user and I switched to another program. I had nothing but issues with the new program. Now I am back and loving Denali. It was very easy to switch back and the support staff helped me get up and running smoothly.

Recommendations to other buyers: no

Denali Fund accounting

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the bank rec option.

Cons: I think the point of sale module could be more user-friendly.

Overall: We have been using Denali for two years. It has helped us to keep our records organized and up to date. !!

Review of Denali

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it is easy to use.

Cons: the backup process is too long.

Overall: Denali is a good software. The transition from another software to Denali was smooth. I believe the software could improve in few ways.
the first thing we noticed is that to back up our organization increased from 5 minutes to 20-25 minutes. My Staff backs up our organization twice a day. this process cuts our productivity by an hour each day.

VVTA Cougar Mtn Review

Apr 07, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Has all the features of large module based accounting systems at 1/10th the cost. Easy to install and easy to use. Very intuitive module interface. This program has provided all the functionality we need in a small cap company. It's networking is flawless and there has been no real down time. THE CUSTOMER SERVICE IS PHENOMINAL

Cons: The basic reports that come with the program are reasonably good and can be modified. However, modification is not that simple. Also there is limited drill down capability.

Overall: I'd recommend this product for any non-profit, gov't or public agency with up to 50 employees and up to $50m in revenues.