# Denali Fund Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Denali Fund the right Nonprofit solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/27748/Denali-FUND/reviews

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Denali Fund

4.3 (57)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Denali Fund

Ease of use

4.1

Customer Service

4.4

## Pros and Cons in Reviews

SS

Sue S

Accounting AssistantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The integration from this system to outside electronic time keeping systems is very easy and effective and can be done without a lot of time used. “

February 24, 2023

CW

Christy W

SecretaryNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“I don't like that when you search something you can't just search by name, when you write a check you can't just type a name you have to actually look them up. If you put something in the GL it doesn't flow to other modules but everything flows to GL.“

February 24, 2023

DK

Debbie K

Town Clerk AdministratorGovernment Administration, 2 - 10 employeesUsed the software for: More than 2 years.

“I love the AP, PR, BR, and GL features they can be tailored in the detail one needs for their operation.“

March 2, 2023

DS

Denise S

Financial AdministratorReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years.

“To correct a GL it takes another complete entry and all of those transactions show up in the audit trail reports, which can be cumbersome.“

March 6, 2023

DK

Debbie K

Town Clerk AdministratorGovernment Administration, 2 - 10 employeesUsed the software for: More than 2 years.

“I have appreciated tranistion style the fund has when it came to change the software image and features was easily grasped by myself. “

March 2, 2023

JE

Jodi E

BookkeeperNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“There is no way to correct descriptions of transactions in any module if you make an error. “

March 2, 2023

JD

Janice D

CFOConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The software is relatively easy to use and allows us to keep track of our daily accounting processes.“

March 1, 2023

JB

Jay B

TreasurerGovernment Administration, 2 - 10 employeesUsed the software for: More than 2 years.

“The budget process is a little cumbersome but I don't use it very often“

February 27, 2023

## Showing most helpful reviews

Showing 1-25 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdelati L.  
Treasury  
Accounting  
Used the software for: 1-2 years

### "The strongest product in good work, unparalleled..!"

August 22, 2023

5.0

Through work and my great desire for this product, it can be the most powerful program for working in the best financial and mathematical conditions, as well as facilitation.

Pros

The product is characterized by accuracy in work and correcting financial matters in order to produce positive results.

Cons

This program cannot be said about anything except that it is amazing in its work and unparalleled.

Review Source

JD

Janice D.  
CFO  
Consumer Services  
Used the software for: 2+ years

### "Great Product"

March 1, 2023

5.0

Overall I like using Denali Fund. It allows my company to smoothly carry out our accounting processes - everything from accounts payables to generating annual W-2s.

Pros

We use payroll, general ledger, and accounts payables modules. They are paramount in keeping our accounting department organized. The software is relatively easy to use and allows us to keep track of our daily accounting processes.

Cons

Sometimes it's hard to correct an issue such as future dates in the Accounts Payable module.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Denali Fund

Denali Fund allowed for more functionality for my company.

Review Source

MR

Melissa R.  
Fiscal Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Denali Fund Input!"

March 6, 2023

3.0

Pros

I like that it is web based and the ability to work from home at times.

Cons

Wished that you could have parameters for running Client statements so that they don't have to see all the past invoices and payments that they made throughout the year. The only way to get around it is to purge and sometimes that is time consuming because if a client has an outstand balance we don't want to loose the information so we purge 1 client at a time instead of bulk.

Review Source

DL

Dennis L.  
CFO  
Mental Health Care  
Used the software for: Less than 6 months

### "Complete Package"

March 1, 2023

5.0

Our experience as been excellent for the start to going live.

Pros

Ease of use, software is designed to support GAAP and Accounting Standard for all companies.

Cons

More standard report for non profits would help.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Out of date and they trying to switch users for the bad online version. Online version is incomplete.

Review Source

SS

Sue S.  
Accounting Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Wonders of Denali"

February 24, 2023

5.0

Overall my experience with Denali Fund has been exceptional! Like I stated before, it is probably the most user friendly system that I have experienced.

Pros

This is a very easy to use system. The product is very reasonably priced. The integration from this system to outside electronic time keeping systems is very easy and effective and can be done without a lot of time used. The customer service is top notch and very helpful. They respond quickly and are very eager to explain their process and help with any problem that you may have. Again, this is one of the easiest to learn and use systems that I have had the experience to use.

Cons

The budget part of the general ledger module could be easier to enter data and set up.

Review Source

DG

David G.  
Director of Finances  
Accounting  
Used the software for: 1-2 years

### "Fund accounting and Cougar Mtn. customer service"

December 6, 2016

3.0

The thing that frustrates me the most about your program with the issues it does have is not the program. It is the customer service as it pertains to how you justify your billing me. Recently I had an issue with the payroll module and sent information in to be reviewed. This turned into a 2-hour phone call that cost me. The instructions in your help and field names is misleading. So misleading that the rep and I couldn't figure out what was going on during that 2-hour phone call. I finally figured it out and sent a follow-up email to you guys. What I got was a wasted two hours and a bill on my training hours. Not happy at all as well when it cost me to point out errors when your system has errors in it, like the new drill down report in the Audit Trail, and I get billed for it. Do not only do I get billed for something that wasn't even clear to Kevin. I get billed for pointing out calculation problems with your program. Why should I get billed for bringing things up that are incorrect in the way your program works or process errors that your staff can't point out? I am not happy with the end result of your customer service! Those who help me are great in the eagerness to help, but those who make the real customer service calls on the billing I am very disappointed in their decisions. So much so... I would warn any prospective client of yours to beware. You do not seem to be able to take ownership of your issues. You pass them on to your customers.

Pros

I like how it allocates. But I hate it that once in the system, the system treats every transaction in the allocation as a separate transaction instead of an allocation.

Cons

The accounting program has to be accurate and data usable. I have found problems in your program and was told it that it was not meant to be used as an auditing tool. My response is it should be accurate! It is an accounting program. On the data useful side, it is not as useful as your sales staff made it out to be for FUND accounting. To get our billing out last month I had to sort through 40 pages of transactions and do hand calculations to meet the requirements of our fund managers. I get to do that again this month. Makes me wonder how this is supposed to be a program that is for FUND accounting. Yes, your company is aware of my frustration here and the kind of reporting is needed.

Review Source

JE

Jodi E.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Denali Fund"

March 2, 2023

4.0

Overall the software works well for us. I rarely have issues but when I do tech support is great and relatively quick to respond.

Pros

The software is relatively easy to use. It can easily accommodate very large charts of accounts. The PR module supports all the state and federal reports with the option to file your own reports and has the availability to use the system's vendors to file the reports for you. I use both for various reports and it's a great value.

Cons

There is no way to correct descriptions of transactions in any module if you make an error. In the AP module, when voiding checks, the system shows the voided transaction as still being payable to that vendor. There really isn't any support for questions that arise when creating your own customized reports.

Review Source

MA

Marissa A.  
CFO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good for Small Start Up Non-Profit"

March 1, 2023

3.0

Our organization used the product for nearly twenty years, but has outgrown it.

Pros

The help desk is very nice and the trainers are patient.

Cons

Dashboards, budgeting, multiple platform integrations are lacking.

Review Source

EJ

Elena J.  
Accounting Assistaant  
Education Management  
Used the software for: 2+ years

### "CM for Bethany Theological Seminary"

March 1, 2023

4.0

It has ups and downs, the remote app keeps crashing due to firewall issues. It has some processes that are overcomplicated. It doesn't interact with other websites, apps or programs.However, we managed to streamline some of the processes, and bank reconciliation is very helpful.

Pros

Bank Reconciliation and General Ledger reports and functions, easy Revenue over Expense and Audit Trail reports

Cons

Cumbersome AP process for multiple invoices to one vendor, billing to the student body, no credit card processing.

Reason for choosing Denali Fund

We didn't have other options

Review Source

VR

Verified Reviewer  
Finance Manager  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Very early in conversion process..."

October 10, 2018

5.0

Once our actual conversion is complete, hopefully by the end of the calendar year, I believe our reporting to our funders will be much easier. We are hoping to do away with all or at least most of our supplemental Excel workbook processing and letting Denali Fund do its magic

Pros

The ability to track grant funds - multiple levels in accounts, reporting etc - 30,000 foot view or in the weeds! Our organization has federal grants, private grants, corporate sponsorships, etc., all with different reporting requirements and budgets. We also have 7 locations and Denali Fund is able to track by the funding sources and locations. We are very early in our use of the software - still converting in the middle of our fiscal year. I'm sure we will only be using a small percentage of the software's capability in the beginning but as our organization grows, we will appreciate all of the funtionality.

Cons

The conversion process is a bit tedious. We are going from Quickbooks Online to Denali fund and converting data is timely and a bit inefficient unless we could afford the additional support level that would be required for getting Quickbooks records into Denali.

Review Source

HA

Heather A.  
Accounts Payable  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Very User Friendly, Needs Almost No Training"

October 10, 2018

5.0

Pros

Ease of use, multiple reports with different parameters, shortcut keys. Customer service is excellent. Reps are super friendly and take time to explain how-tos and/or how they are fixing problems.

Cons

I have found absolutely no cons for this software.

Review Source

WJ

Wendy J.  
Busniness Manager  
Education Management  
Used the software for: 2+ years

### "Denali Fund accounting"

December 6, 2016

4.0

We have been using Denali for two years. It has helped us to keep our records organized and up to date. !!

Pros

I really like the bank rec option.

Cons

I think the point of sale module could be more user-friendly.

Review Source

JH

Jeff H.  
President  
Telecommunications  
Used the software for: 1-2 years

### "PRODUCT REVIEW"

October 10, 2018

4.0

Pros

Ease of use, ability to create custom reports, manage multiple entities

Cons

The user interface needs improvement. Transition from previous solution takes some time and proper planning

Review Source

RE

Robyn E.  
Secretary  
Utilities  
Used the software for: 2+ years

### "Secretary/Payroll"

December 6, 2016

4.0

The new program is so easy to use. It is a step by step process and payroll is now in my hands and not the program. The only thing I would like to see change is the size of the letters. it is very hard to read.

Pros

Very intuitive process. Mindless work.

Cons

Letters are WAY too small

Review Source

SR

Steven R.  
Financial Controller  
  
Used the software for:

### "VVTA Cougar Mtn Review"

April 7, 2011

5.0

I'd recommend this product for any non-profit, gov't or public agency with up to 50 employees and up to $50m in revenues.

Pros

Has all the features of large module based accounting systems at 1/10th the cost. Easy to install and easy to use. Very intuitive module interface. This program has provided all the functionality we need in a small cap company. It's networking is flawless and there has been no real down time. THE CUSTOMER SERVICE IS PHENOMINAL

Cons

The basic reports that come with the program are reasonably good and can be modified. However, modification is not that simple. Also there is limited drill down capability.

Review Source

PP

Priscilla P.  
  
  
Used the software for:

### "We love it."

December 16, 2016

5.0

We have spent a number of years using a different program that we have found lacking in so many ways. The new Denali program is user friendly, has a high quality interface and offers a more highly detailed control of accounts. The report options alone would have made it worth the switch, but the affordability of it was another major factor in the decision to change. Everything about the program and the support we have gotten in setting it up has resulted in a completely positive experience to date.

Review Source

GMC

Gretchen M C.  
Consultant  
Consumer Services  
Used the software for: 6-12 months

### "Great people to work with "

September 24, 2018

5.0

Pros

Easy to use when getting started. Leads the user through the process.

Cons

Getting started using the software. Just transferring over data.

Review Source

SH

Stephanie H.  
President  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Very affordable "

January 22, 2019

5.0

Importing necessary info delegating items and accounts

Pros

Easy to use and helpful customer care ,importing functionality

Cons

Need to offer more detailed accessories in order to keep better track of financials

Review Source

KR

Kathy R.  
  
  
Used the software for:

### "Denali Review"

December 16, 2016

3.0

Report capabilities are limited. Would also like to combine accounts for annual budgeting. It is a good value for the money.

Review Source

DK

Debbie K.  
Town Clerk Administrator  
Government Administration  
Used the software for: 2+ years

### "Town of Cheyenne Wells Denali Fund Use"

March 2, 2023

4.0

Having used Cougar since 1996 which changed to Denali Fund. I have appreciated tranistion style the fund has when it came to change the software image and features was easily grasped by myself. This software is user friendly and I have enjoyed working with the support system. \[sensitive content hidden\] has been amazing help on this.

Pros

I love the AP, PR, BR, and GL features they can be tailored in the detail one needs for their operation.

Cons

The batch numbering system. I would like to taylor that to the Town's number way.

Review Source

UL

Uvalde L.  
President  
Accounting  
Used the software for: 2+ years

### "Denali Fund General Ledger"

March 10, 2023

5.0

Very Pleased - I could not do my work without it!

Pros

Denali is very easy to use, and it produces great results. The software works in a way that my auditors like. I can't post a transaction unless it balances.

Cons

A little difficult to export data, but the technical people at Denali helped me work through the process. The help guides are not detailed enough to make up for inability to understand.

Review Source

DS

Denise S.  
Financial Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Denali Fund Accounting"

March 6, 2023

4.0

Gets the job done.

Pros

This is the only accounting software I have ever used outside of QuickBooks.

Cons

It is not the most user friendly. It is a more robust type of accounting software. To correct a GL it takes another complete entry and all of those transactions show up in the audit trail reports, which can be cumbersome.

Reason for choosing Denali Fund

We were using Cougar Mountain Fund Accounting and that aged out.

Review Source

CW

Christy W.  
Secretary  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good software Great customer service"

February 24, 2023

4.0

Pros

I like the software and the customer service has always been very helpful.

Cons

I don't like that when you search something you can't just search by name, when you write a check you can't just type a name you have to actually look them up. If you put something in the GL it doesn't flow to other modules but everything flows to GL. The product could be a little more user friendly.

Review Source

DB

Diane B.  
Accounting Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Accounting Views"

March 2, 2023

5.0

So far so good

Pros

After working with the software for some years, I find software easy and Simple.

Cons

I really don't have any pros about this software.

Review Source

MG

Matt G.  
Director of Information Technology  
Higher Education  
Used the software for: 2+ years

### "Review"

March 6, 2023

5.0

Very good.

Pros

The software is easy to install and works well without failures.

Cons

I would like the payroll checks that go out to have a more secure password. It is currently set to last name and zip code so if I had access to an employees email I could easily access their paycheck.

Review Source

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