--- title: "Retail Directions Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retail Directions Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/2776/Retail-Directions/" page_type: "product" language: "en" --- # Retail Directions Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Retail Directions ## What is Retail Directions? The Retail Directions Platform gives chain retailers a distinct competitive advantage a unified system that handles ecommerce, logistics, merchandise management and point-of-sale. The company is headquartered in Melbourne. Our clients are global. ## What is Retail Directions used for? [Logistics](https://www.capterra.com/logistics-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$300000 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retail Directions?[Manage this product listing](https://www.g2.com/products/retail-directions/claim_requests/new?auto=true) ## Retail Directions Overview Updated August 2026 AI summary Retail Directions provides businesses with tools to manage eCommerce operations, point of sale transactions, and retail processes across multiple channels and locations. Designed for organizations of any size, it offers features such as inventory and order management, CRM, catalog management, and data security, with additional options for loyalty programs, kitting, and purchase order handling, all deployable on Windows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retail Directions 0.0 VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price A$300000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (2,029) Value For Money 0.0 (0) Value For Money 3.9 (1,618) Customer Service 0.0 (0) Customer Service 3.8 (1,721) ## Retail Directions alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Unified Commerce Platform](https://www.capterra.com/p/147168/Enspire-Commerce/) [4.4 (12)](https://www.capterra.com/p/147168/Enspire-Commerce/reviews/) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147168/Enspire-Commerce/) Highest Rated [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124180/Brightpearl/) ## FAQs about Retail Directions Overview ### What company size and specific industries is Retail Directions built for? Retail Directions is designed for specialty retailers with 30 or more stores. It targets mid-market and enterprise retail businesses that need software suited to multi-location specialty retail operations. Features and Usability ### What are the key features of Retail Directions? Retail Directions offers retail management, merchandise management, and logistics management as core functions. It also includes point of sale (POS), inventory management, order management, purchase order management, returns management, and eCommerce management, along with CRM, loyalty program, gift card management, payment processing, and multi-location support. Getting Started and Support ### What training and onboarding options does Retail Directions offer? Retail Directions provides in-person training and documentation to help teams get started. In-person training supports guided instruction with a trainer, while documentation offers written reference material for self-paced review and step-by-step guidance as needed. Getting Started and Support ### What customer support options does Retail Directions offer? Retail Directions provides 24/7 live rep support and chat. These channels give users direct help when issues come up, but no reviewer feedback is available here to describe response times, usefulness, or common support frustrations. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Retail Directions supports **Data Security** and **Order Management**, giving businesses the tools to protect customer information and manage purchases from checkout through fulfillment. However, it does not include **Website Management**. Instead, it offers other important capabilities that reviewers also value, such as **Shopping Cart** (**46%**) and **Inventory Management** (**45%**), helping businesses manage product availability and support the buying process while giving teams better control over daily eCommerce operations. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Security Protect sensitive data for digital privacy eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Employee Management Track employee schedules, availability, and performance across projects and tasks Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Retail Directions 25 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. ## Pricing Basic A$300,000 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.