--- title: "Alexandria Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alexandria Software - reviews, pricing plans, popular comparisons to other Catalog Management products and more." source_url: "https://www.capterra.com/p/27788/Alexandria/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Alexandria Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Alexandria ## What is Alexandria? Alexandria's cloud-hosted library automation software empowers librarians and patrons with customizable interfaces, MARC record management, SIS integrations and WCAG/ADA compliance. Access your catalog from any device on any browser - no apps needed! Plus, with 24/7 customer support, we're here for you every step of the way. Alexandria is a powerful library automation solution with over 10,000 users, developed to accommodate the needs of every library - no matter the size or configuration. ## What is Alexandria used for? [Catalog Management](https://www.capterra.com/catalog-management-software/)[Library Automation](https://www.capterra.com/library-automation-software/) Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $499 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Alexandria alternatives Highest Rated [4.8 (129)](https://www.capterra.com/p/10010536/Surpass/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (64)](https://www.capterra.com/p/29128/Mandarin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (37)](https://www.capterra.com/p/40056/ResourceMate/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (5)](https://www.capterra.com/p/147038/LIBERO/#reviews) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/27788/Alexandria/alternatives/) ## FAQs about Alexandria Overview ### Which roles and teams benefit most from Alexandria? Alexandria is most used by librarians, media specialists, and library media teams that manage catalog records, circulation, patron access, and resource discovery. Teacher librarians and learning commons supervisors use it to support student borrowing and classroom materials, while technology directors and database managers oversee system administration, data quality, and library operations. Answer based on 22 reviews Overview ### What company size and specific industries is Alexandria built for? Alexandria is designed for public, private, and research institutions, especially libraries and school districts that need library automation software. It fits organizations in education and information services, from local districts to larger institutional environments, where cataloging, circulation, and learning support are central needs. Features and Usability ### What are the key features of Alexandria? Alexandria offers catalog management, catalog creation, and content management for organizing library records, plus inventory management, resource management, and search/filter tools. It also includes circulation management, patron management, self check-in/check-out, barcode printing, barcode/ticket scanning, and barcoding/RFID for tracking materials and handling lending workflows. Getting Started and Support ### What training and onboarding options does Alexandria offer? Alexandria provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does Alexandria offer? Alexandria provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Reviewers often describe support as patient, clear, and quick to respond, with staff helping through questions, training, and issue resolution. Some users note that occasional answers can be less helpful on technical topics. Answer based on 8 reviews ## Features AI summary Based on 711 Catalog Management reviews Capterra reviewers highlight these as the features buyers value most when choosing catalog management software: - **Data Synchronization** (**46%** of reviewers rated this feature as critical) - **Catalog Creation** (**50%**) - **Content Management** (**49%**) Alexandria includes **Catalog Creation** and **Content Management**, giving teams the tools to build product catalogs and maintain accurate, organized content in one system. However, it does not offer **Data Synchronization**. Instead, it provides **Inventory Management** (**51%**), which can help businesses keep stock information current while supporting day-to-day catalog operations, allowing teams to manage product data more efficiently and maintain better visibility across their inventory and content workflows. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Catalog Creation Create catalogs of products and/or services Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Church Libraries Caters to library management needs specific to churches Circulation Management Overseeing distribution of published materials, such as books, newspapers, magazines, etc. Alexandria 23 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Church Libraries: Caters to library management needs specific to churches - Circulation Management: Overseeing distribution of published materials, such as books, newspapers, magazines, etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Storage Management: Manage and store data in a database - Fee Collection: Automatically collect recurring fees or dues from members - Inventory Management: Track and manage inventory levels to maintain proper supply - OPAC: Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors. - Patron Management: Manage library patron registration and accounts - Periodicals Management: Manage acquisition and allocation of periodicals. - Private Libraries: Caters to library management needs specific to private libraries - Public Libraries: Caters to library management needs specific to public libraries - Reserve Shelf Management: Manage allocation of and track books reserved for specific needs or people. - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - School Libraries: Caters to library management needs specific to school libraries - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Serials Management: Manage acquisition and allocation of serials. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.7 (14) Basic $499.00 Per Year Value for money 4.7 (14) 4.7 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (21) 4.8 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(3) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Assistant To The Director Used the software for: I used a free trial ### "Excellent Customer Online Support" 5.0 October 16, 2018 Pros To begin with, I just admire the customer support round the clock that they give. It's so hard to get stuck that for instance, you have to wait on their working hours, no! They got my needs. Cataloging is so superb and one can be in control of the software by navigating across panes easily. Cons I have not seen any cons yet, I have been using it for trial and I loved it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Librarian Used the software for: Less than 1 year ### "Partnering with Alexandria to meet information demands of the 21st century." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2021 Since we implemented Alexandria, we no longer worry about data security, cloud based Alexandria takes care of that Pros Alexandria serves as a portal for the vocational training college which gives students access to a myriad of information services. The beautiful thing is that the software is hosted by the manufacturer, removing the need for installation, upgrades and security. We we made subscription, Alexandria takes care of the rest. We find it efficient that all the students at the college use the same user license. While accessing the online library resources, the students enjoy using their own devices, including android based. We also noted that by using Alexandria, we killed two bird with one stone. Alexandria partners with other library solutions, helping us to implement the time saving copy cataloguing as well as providing a platform for subscription of E-Books. Cons We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Librarian ### "Choose Carefully" 2.0 May 17, 2017 This software has been in use in my district for many years. Overall, since it is cheap, it was the one we decided on and we drank the kool-aid in believing that the company would go above and beyond to help us. Unfortunately, customer service is not always helpful and the support people know little to nothing about .mrc records. Somewhat disappointing when you compare it to the big companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Learning Commons Supervisor Used the software for: 3-5 years ### "Alexandria library software for our High School" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 Recently we added classroom collections of all of our English department teachers. This should have been done as the books were added over the years, but it was not. Our teachers were quite reluctant to have to learn new software and all, but now that it's done they think it's pretty slick! They love that they can find a title in another classroom if they don't have a copy themselves. Pros Alexandria offers so many things. It's a great way to organize our collection and know immediately whether we have an item, where it is, and whether it's available. I can fine-tune reports so I can zero in on exactly what I need to know. I can personalize fields and settings, and I can set permissions to restrict how much information others in our building can access or edit. Tech support is top notch! They address my questions and concerns with clarity and with respect, even when I feel I may have a silly question. I've learned much about Alexandria by calling tech support with a few questions and then hearing them explain a better way to do what I'm trying to do. Cons Maybe a con is that Alexandria is capable of doing so much that I am not even aware of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Media Specialist Used the software for: 3-5 years ### "User Friendly Reliable Library System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 My experience has been great. The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates. It's a great software program. Pros We just upgraded to Version 7 and I appreciate how seamless and easy the conversion was. The program is so user friendly and nine times out of ten, I can "play" around with things and find exactly what I need. Any time I have an issue and have contacted technical support, they have responded immediately. The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library. Cons This is a very trivial con, but I wish that version 7 gave us the ability to add a picture to the generic patron image. I know they are working on it, but my kids loved seeing the seasonal images I would put up for them. I was having trouble with the holds, but after talking to our tech support, it was fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Media Specialist Used the software for: 3-5 years ### "Alexandria is the BEST library circulation system EVER!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2018 I used Follett's Destiny, in another school district, and I also have many years experience working in public libraries. I have to say that I much prefer Alexandria to Destiny. I wasn't a fan of Destiny. I didn't like the small fonts used, and in a lot of ways it wasn't customer friendly. It is as good, if not better than circulation programs I've used in public libraries. The thing I really appreciate about Alexandria, other than the fact that it is a great system, is their AMAZING tech support! When I've needed something, they've helped me every step of the way. They have assisted me many times, and have gone above and beyond to make sure that I'm successful using Alexandria. Pros Everything on Alexandria is very quick, and it is so easy to use. The size of the fonts for names/titles when checking students' books out, and checking them in is large, so reading glasses aren't needed. Multiple reports are available, and you can also import/export when downloading new students' info, which means it takes only minutes to add new classes to the system, instead of typing in information. Additionally, I love that the scanning of titles and student barcodes is so fast. Everything scans the first time in a nano second! Cons Nothing at all! It is a great system and I can't think of anything I'd suggest be changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Librarian Used the software for: 3-5 years ### "Fine if you START with version 7, upgrading is a different story..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 11, 2019 I love working with Alexandria. The support is phenomenal. True, I've had to call in quite a bit --esp. last school year, when I upgraded. But despite the frustrations with my laptop running the program, it was wonderful to quickly connect with a helpful and positive support person. Pros I've been using this software for 12 years. For all of this time, I've enjoyed the intuitive nature of the program, esp. when it comes to running reports. This is also a very easy program for cataloging. I use Dewey, and I often have to keep an OCLC tab open for finding the call number. Sometimes it populates with it, depends on the record. Cons My least favorite aspect of version seven is the way I generate reports like spine and barcode labels. I'm finding it fussy and time-consuming. There are good tutorials, however, it's just that time is always short when working in a busy environment like an elementary school. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Librarian Used the software for: Less than 1 year ### "My first experience with a library database" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2019 Pros I don't have a large point of comparison when it comes to library database systems, since this is the only one I've ever used. However, once I got it up and running it was very easy to use and super reliable. Customer service was EXCELLENT. Whenever I had a question, they got right back to me with a simple explanation, either through email or phone. I can't praise the customer service enough. Cons I am not a licensed librarian, so this was all very new to me. In the beginning, there was definitely a learning curve, and to me, at least, the online help was hard to follow. Again--could have been me. I was eventually able to figure most things out through trial and error. When I couldn't figure it out, I could always rely on their excellent support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Media Specialist Used the software for: 3-5 years ### "Love Alexandria!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2019 Pros I have used Alexandria for years and it’s been stable and relatively trouble free. Tech support is wonderful, as well Cons The Help feature built into the program is not always easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Teacher Librarian Used the software for: 3-5 years ### "Alexandria makes library managment easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 12, 2018 Pros I like that it's intuitive and clean, easy to use. I really like that Mitinet is embedded in the program which makes it much easier to catalog materials. Cons I wish that it had a few more functions such as being able to see students grade level on the main screen. I also wish that is was a bit easier to create lists for students. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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