# Alexandria Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alexandria Software - reviews, pricing plans, popular comparisons to other Catalog Management products and more.

Source: https://www.capterra.com/p/27788/Alexandria

---

# 

 Alexandria Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Alexandria

## What is Alexandria?

Alexandria's cloud-hosted library automation software empowers librarians and patrons with customizable interfaces, MARC record management, SIS integrations and WCAG/ADA compliance. Access your catalog from any device on any browser - no apps needed! Plus, with 24/7 customer support, we're here for you every step of the way. Alexandria is a powerful library automation solution with over 10,000 users, developed to accommodate the needs of every library - no matter the size or configuration.

## What is Alexandria used for?

[Catalog Management](https://www.capterra.com/catalog-management-software/)[Library Automation](https://www.capterra.com/library-automation-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Starting price

$499

Per Year

Free trial  
not available

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## Alexandria alternatives

[4.7 (93)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (53)](https://www.capterra.com/p/209775/ChannelEngine/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (99)](https://www.capterra.com/p/170183/sales-layer/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (60)](https://www.capterra.com/p/29128/Mandarin/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/27788/Alexandria/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Catalog Creation

Create catalogs of products and/or services

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Church Libraries

Caters to library management needs specific to churches

Circulation Management

Overseeing distribution of published materials, such as books, newspapers, magazines, etc.

Alexandria 23 features

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Caters to library management needs specific to churches

Overseeing distribution of published materials, such as books, newspapers, magazines, etc.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage and store data in a database

Automatically collect recurring fees or dues from members

Track and manage inventory levels to maintain proper supply

Manage Online Public Access Catalog information, such as title, keywords, subjects, and authors.

Manage library patron registration and accounts

Manage acquisition and allocation of periodicals.

Caters to library management needs specific to private libraries

Caters to library management needs specific to public libraries

Manage allocation of and track books reserved for specific needs or people.

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Caters to library management needs specific to school libraries

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Manage acquisition and allocation of serials.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (17)

4.5

Based on 17 reviews

## Pricing

Value for money

4.7 (14)

Basic

$499.00

Per Year

Value for money

4.7 (14)

4.7

Based on 14 reviews

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## Support, customer service and training options

Customer Service

4.8 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (21)

4.8

Based on 21 reviews

## User reviews

Overall rating

4.8

Based on 24 reviews

Filter by rating

5(20)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Librarian

Non-Profit Organization Management

### "Partnering with Alexandria to meet information demands of the 21st century."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2021

Since we implemented Alexandria, we no longer worry about data security, cloud based Alexandria takes care of that

Pros

Alexandria serves as a portal for the vocational training college which gives students access to a myriad of information services. The beautiful thing is that the software is hosted by the manufacturer, removing the need for installation, upgrades and security. We we made subscription, Alexandria takes care of the rest. We find it efficient that all the students at the college use the same user license. While accessing the online library resources, the students enjoy using their own devices, including android based. We also noted that by using Alexandria, we killed two bird with one stone. Alexandria partners with other library solutions, helping us to implement the time saving copy cataloguing as well as providing a platform for subscription of E-Books.

Cons

We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Rosemary D.

Librarian

Libraries

### "Alexandria: User Friendly and Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2020

i have been using Alexandria for five years and love that it is easy for me and the students to use. Their customer service is excellent and always friendly.

Pros

I like that the features are user friendly and that there are constant updates from the company to ensure ease of use.

Cons

I only wish they would make the books display a bit bigger so that students could have a better look at the cover.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nattalie L.

Librarian

Education Management

### "Good but glitchy "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 5, 2019

Used it for a few years but was glad when we switched to destiny

Pros

Customer support was fantastic. We did have to pay for that service though.

Cons

Glitchy. Program went offline often. Couldn’t circulate books or use online card catalog.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Eileen P.

Librarian

Education Management

### "Fine if you START with version 7, upgrading is a different story..."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 10, 2019

I love working with Alexandria. The support is phenomenal. True, I've had to call in quite a bit --esp. last school year, when I upgraded. But despite the frustrations with my laptop running the program, it was wonderful to quickly connect with a helpful and positive support person.

Pros

I've been using this software for 12 years. For all of this time, I've enjoyed the intuitive nature of the program, esp. when it comes to running reports. This is also a very easy program for cataloging. I use Dewey, and I often have to keep an OCLC tab open for finding the call number. Sometimes it populates with it, depends on the record.

Cons

My least favorite aspect of version seven is the way I generate reports like spine and barcode labels. I'm finding it fussy and time-consuming. There are good tutorials, however, it's just that time is always short when working in a busy environment like an elementary school.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jerry W.

Librarian

Education Management

### "My first experience with a library database"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 10, 2019

Pros

I don't have a large point of comparison when it comes to library database systems, since this is the only one I've ever used. However, once I got it up and running it was very easy to use and super reliable. Customer service was EXCELLENT. Whenever I had a question, they got right back to me with a simple explanation, either through email or phone. I can't praise the customer service enough.

Cons

I am not a licensed librarian, so this was all very new to me. In the beginning, there was definitely a learning curve, and to me, at least, the online help was hard to follow. Again--could have been me. I was eventually able to figure most things out through trial and error. When I couldn't figure it out, I could always rely on their excellent support team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

Teresa A.

Media Specialist

Libraries

### "Love Alexandria!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2019

Pros

I have used Alexandria for years and it’s been stable and relatively trouble free. Tech support is wonderful, as well

Cons

The Help feature built into the program is not always easy to use.

Reasons for choosing Alexandria

Our system uses Apple computers and Alexandria worked natively in our Macs. It’s not as important now that everything is going to web-based. We also loved how user-friendly Alexandria is.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

Donna F.

Librarian

Education Management

### "Librarians viewpoint"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2018

I have used Alexandria in several forms for over 20 years. I am very pleased with the program and all the updates I have gone through.

Pros

The thing I like most about this software is the ease of doing reports, and adding books to my inventory.

Cons

The thing I like least is trying to find out answers on line. I am not a native computer person so the language is hard for me to understand. But the support is awesome, I just need to call for help instead of spending hours trying to figure it out on my own.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mindy P.

Librarian

Primary/Secondary Education

### "Worth every penny"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2018

Pros

Easy to use, great training provided and excellent tech support.

Cons

It's not always completely intuitive to find specific features (particularly ones that I rarely use). But there are so many features, they can't all be at my fingertips, I suppose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jennifer G.

Outreach & Grants Coordinator

Education Management

### "Great software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2018

I used it for several years at one of our campuses and when it was time to get it for our other campuses I recommended it for the district.

Pros

The customer service is awesome! It is a user friendly software that does what we purchased it to do.

Cons

I would like a few more reports but other than that it is great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EK

Eileen K.

Media Specialist

Libraries

### "Alexandria is the BEST library circulation system EVER!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2018

I used Follett's Destiny, in another school district, and I also have many years experience working in public libraries. I have to say that I much prefer Alexandria to Destiny. I wasn't a fan of Destiny. I didn't like the small fonts used, and in a lot of ways it wasn't customer friendly. It is as good, if not better than circulation programs I've used in public libraries. The thing I really appreciate about Alexandria, other than the fact that it is a great system, is their AMAZING tech support! When I've needed something, they've helped me every step of the way. They have assisted me many times, and have gone above and beyond to make sure that I'm successful using Alexandria.

Pros

Everything on Alexandria is very quick, and it is so easy to use. The size of the fonts for names/titles when checking students' books out, and checking them in is large, so reading glasses aren't needed. Multiple reports are available, and you can also import/export when downloading new students' info, which means it takes only minutes to add new classes to the system, instead of typing in information. Additionally, I love that the scanning of titles and student barcodes is so fast. Everything scans the first time in a nano second!

Cons

Nothing at all! It is a great system and I can't think of anything I'd suggest be changed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/27788/Alexandria/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)