--- title: "MaxBill Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaxBill Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/2787/MaxBill/" page_type: "product" language: "en" --- # MaxBill Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MaxBill ## What is MaxBill? MaxBill Utility Billing Software - SaaS billing and CRM solutions designed for multi-utility suppliers and service providers. The end-to-end solution offers a full suite of modules to automate revenue management, invoicing and reconciliation, configure product and service portfolios, advance partner management and customer care operations, and continuously improve the customer experience. - Innovative, multi-play nature facilitates growth across different brands, business models, and verticals. - Diverse supply types and service delivery options within a single platform. - Easy and fast integration with internal operations and third-party services, thereby replacing multiple legacy systems. - SaaS model with high availability, data security, support and maintenance. Also, available as hybrid cloud. - The solution uses AI and ML algorithms to predict customer behavior and customer experience. Debt prediction helps to significantly increase revenue collection. ## What is MaxBill used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaxBill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.maxbill.com/&name=MaxBill) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaxBill 4.1 (9) VS. [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (9) Ease Of Use 4.6 (26,548) Value For Money 4.1 (7) Value For Money 4.4 (20,393) Customer Service 4.8 (9) Customer Service 4.6 (20,649) ## MaxBill alternatives [4.4 (3,316)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (823)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,570)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2787/MaxBill/alternatives/) ## FAQs about MaxBill Overview ### What company size and specific industries is MaxBill built for? MaxBill is designed for utility and service providers, including multy utility organizations, municipalities and city services, public and independent utilities, distributed energy resources, energy supply, renewables, tenant billing, triple play, ICT solution providers, and quad play operators. Features and Usability ### What are the key features of MaxBill? MaxBill offers billing and invoicing tools, recurring and subscription billing, metered and non-metered billing, payment processing, and tax calculation. It also includes customer and client portals, workflow automation, reporting and analytics, revenue recognition, and support for telecommunications, utilities, and internet service providers. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does MaxBill offer? MaxBill provides in person training, live online sessions, webinars, documentation, and videos for team onboarding. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced instructional content. Getting Started and Support ### What customer support options does MaxBill offer? MaxBill provides Email/Help Desk, a Knowledge Base, 24/7 Live Rep, and Chat. Support is offered through both self-service and direct contact channels, giving users several ways to get help with setup, account issues, and troubleshooting. ## Features AI summary Based on 16,165 Billing and Invoicing reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**56%**) MaxBill supports all three features that reviewers identify as most important: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create quotes, turn them into invoices, and manage billing workflows more efficiently, allowing teams to improve accuracy, speed up payment cycles, and keep customer billing organized. Invoice Processing 4.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Creation 4.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Online Invoicing 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Order Management 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting & Statistics 4.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MaxBill 131 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Expense Management: Plan, pay and track business related expenses. - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - For Electricity: Utility billing for electricity - For Internet Service Providers (ISP): Companies that provide access to the internet and its related services. - For Natural Gas: Utility billing for natural gas - For Telecommunications Industry: Specifically for telecommunications industry - For Trash: Utility billing for trash/garbage - For Water: Utility billing for water - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Historical Reporting: Information, data and reports that are being tracked over time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Printing Services Integration: Outsource printing services to a third party - Product Catalog: Present a catalog of inventory that customers can view - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Rating Engine: The calculation of a price/premium based on specific variables. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.1 (7) Free Trial Growth From €800 Business Power From €1,500 Enterprise Custom pricing Value for money 4.1 (7) 4.1 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(4) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent MK Matthijs K. CEO Telecommunications ### "Brand new MaxBill AI billing is a blast against billing complexity " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 Have been working with for many years and saw them evolve from good and stable to good, stable, enhanced and innovative. Service has always been optimal during that period. Pros They always evolve their product to be on the same page with utilities, they know well the market, challenges of the sector. Cons The industry itself is pretty old-school when it comes to billing. Some utilities still use excel for calculations. So, there’s def a need for mindset change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2025 Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we're on the same page with utilities and our billing is being evolved to meet the current needs of the sector. At MaxBill, we’re committed to supporting our customers’ growth and transformation goals, and it’s great to know our solution is delivering real value. If you ever have questions, feedback, or ideas for how we can improve further, we’re always listening. Thanks again for being part of our community! — The MaxBill Team TR Tatiana R. Revenue Accountant Gambling & Casinos ### "Maxbill Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 19, 2023 Due to the large amount of invoices that we need to issue on a monthly basis, Maxbill helps to make this process easier, however, there are things that need to be improved to reduce the amount of mistakes Pros Maxbill team is always very willing to help and assist with any changes or setups required, to ensure the best result possible when issuing the invoices Cons When requesting changes through the Commercial Rules, some changes seem to be missed and also some fields in the Commercial Rules are changed without requesting it, this creates a leak in the credibility of the data Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Thomas S. Revenue Accountant Gambling & Casinos ### "Comments about Maxbill" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 15, 2023 Pros it facilitates the invoicing process rather than doing everything manually Cons our reports sometimes change even though we have not requested the changes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LH Lars Hakan E. Mr Utilities ### "MaxBill where business comes first" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2023 I am not solving business problems I am enabling business to grow Pros On top of the bread and butter functionalities MaxBill is Uniquily adaptabel to rapid changes in business conditions Cons Thai it wasn't me that created it, and If I had it wouldn't be that good Reasons for choosing MaxBill Its simply the best Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Morris S. System Manager Utilities ### "Good Software ! Good people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2020 Pros The good team aroud the software make very easy to understand and use it. Cons the user interface, i like all the new user interface that i see in new software make easy to use it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2020 Thank you very much for your review, Morris. We take real pride in our wonderful team of professionals, who always strive to help our customers understand our product. Our new interface also contributes greatly to that. The Maxbill team is looking forward to keeping delivering the best user experience for you. CK Carsten K. Founder Information Technology and Services ### "DNI view" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2020 Pros Handle more different services and unify in one product Flexibile Cons More focus on on-premise solutions - But keep your cloud solution. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2020 Thank you for your review and for the high recognition you hold for Maxbill, Carsten. We will keep developing our product to make sure we cover all of the growing business' needs. PB Peter B. Technical Administrator Telecommunications ### "Nice to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 9, 2020 Pros API integration is really good. Ease of using 'scripts' to change resources. Integrations with our own products. If something doesn't exist, it can be created. Cons Development of products (version updates) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2020 Thank you for your review, Peter. Glad to hear you've had such a solid user experience with Maxbill. It is our priority to develop our product according to our customer's current needs, and sometimes it takes time to do so properly. Our team is currently working on improving the version update process and make it as quick and smooth as possible. NR Nikola R. IT Consultant Telecommunications ### "Review of Maxbill 5" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 6, 2020 In general im positive about Maxbill. Pros Software can be used in complex environments and offers loads of options that can be used so it covers all business requirements. Cons Lots of customizations needed, and standard technologies (like ADFS) are not available and need to be developed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2020 Nikola, thank you for your detailed review and for the trust you have put in our solution. We're glad you've had a positive experience with Maxbill, especially with our customer service. We will continue delivering the best value for your company and improve on your feedback. HD Hans D. Manage Service & Delivery and IT Telecommunications ### "Maxbill is vital to serve out Telecom customer right at once" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 6, 2020 The company behind Maxbill, Lognet is evry responsibe and the truly understand our business and thats why Maxbill has a good fit. Pros Flexibility, product capacilities and the experience of Lognet Systems. Cons We have recently moved to a new version while the prevous version was prety tailored to our business needs. It took a while to get the new version at the same level of quality and functionality but we are almost therere. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing MaxBill Price/performance and earliers experience with Maxbill / Lognet Systems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 2, 2020 Thank you for your comprehensive review, Hans. Here at Maxbill, we are always doing our best to make sure our product fits our customer's needs perfectly. We are happy to be your choice over Salesforce and will strive to make your experience with our new system even more comfortable. 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