# MaxBill Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MaxBill the right Billing and Invoicing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2787/MaxBill/reviews --- MaxBill 4.1 (9) [View alternatives](https://www.capterra.com/p/2787/MaxBill/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MaxBill Ease of use 4.1 Customer Service 4.8 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HD Hans D. Manage Service & Delivery and IT Telecommunications Used the software for: 2+ years ### "Maxbill is vital to serve out Telecom customer right at once" November 6, 2020 4.0 The company behind Maxbill, Lognet is evry responsibe and the truly understand our business and thats why Maxbill has a good fit. Pros Flexibility, product capacilities and the experience of Lognet Systems. Cons We have recently moved to a new version while the prevous version was prety tailored to our business needs. It took a while to get the new version at the same level of quality and functionality but we are almost therere. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing MaxBill Price/performance and earliers experience with Maxbill / Lognet Systems Review Source Response from MaxBill December 2, 2020 Thank you for your comprehensive review, Hans. Here at Maxbill, we are always doing our best to make sure our product fits our customer's needs perfectly. We are happy to be your choice over Salesforce and will strive to make your experience with our new system even more comfortable. MK Matthijs K. CEO Telecommunications Used the software for: 2+ years ### "Brand new MaxBill AI billing is a blast against billing complexity " July 7, 2025 5.0 Have been working with for many years and saw them evolve from good and stable to good, stable, enhanced and innovative. Service has always been optimal during that period. Pros They always evolve their product to be on the same page with utilities, they know well the market, challenges of the sector. Cons The industry itself is pretty old-school when it comes to billing. Some utilities still use excel for calculations. So, there’s def a need for mindset change. Review Source Response from MaxBill July 8, 2025 Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we're on the same page with utilities and our billing is being evolved to meet the current needs of the sector. At MaxBill, we’re committed to supporting our customers’ growth and transformation goals, and it’s great to know our solution is delivering real value. If you ever have questions, feedback, or ideas for how we can improve further, we’re always listening. Thanks again for being part of our community! — The MaxBill Team TR Tatiana R. Revenue Accountant Gambling & Casinos Used the software for: 2+ years ### "Maxbill Review " September 19, 2023 3.0 Due to the large amount of invoices that we need to issue on a monthly basis, Maxbill helps to make this process easier, however, there are things that need to be improved to reduce the amount of mistakes Pros Maxbill team is always very willing to help and assist with any changes or setups required, to ensure the best result possible when issuing the invoices Cons When requesting changes through the Commercial Rules, some changes seem to be missed and also some fields in the Commercial Rules are changed without requesting it, this creates a leak in the credibility of the data Review Source TS Thomas S. Revenue Accountant Gambling & Casinos Used the software for: 1-2 years ### "Comments about Maxbill" September 15, 2023 4.0 Pros it facilitates the invoicing process rather than doing everything manually Cons our reports sometimes change even though we have not requested the changes. Review Source MS Morris S. System Manager Utilities Used the software for: 1-2 years ### "Good Software ! Good people" November 27, 2020 5.0 Pros The good team aroud the software make very easy to understand and use it. Cons the user interface, i like all the new user interface that i see in new software make easy to use it. Review Source Response from MaxBill December 2, 2020 Thank you very much for your review, Morris. We take real pride in our wonderful team of professionals, who always strive to help our customers understand our product. Our new interface also contributes greatly to that. The Maxbill team is looking forward to keeping delivering the best user experience for you. NR Nikola R. IT Consultant Telecommunications Used the software for: 2+ years ### "Review of Maxbill 5" November 6, 2020 3.0 In general im positive about Maxbill. Pros Software can be used in complex environments and offers loads of options that can be used so it covers all business requirements. Cons Lots of customizations needed, and standard technologies (like ADFS) are not available and need to be developed. Review Source Response from MaxBill December 7, 2020 Nikola, thank you for your detailed review and for the trust you have put in our solution. We're glad you've had a positive experience with Maxbill, especially with our customer service. We will continue delivering the best value for your company and improve on your feedback. PB Peter B. Technical Administrator Telecommunications Used the software for: 2+ years ### "Nice to use" November 9, 2020 3.0 Pros API integration is really good. Ease of using 'scripts' to change resources. Integrations with our own products. If something doesn't exist, it can be created. Cons Development of products (version updates) Review Source Response from MaxBill December 2, 2020 Thank you for your review, Peter. Glad to hear you've had such a solid user experience with Maxbill. It is our priority to develop our product according to our customer's current needs, and sometimes it takes time to do so properly. Our team is currently working on improving the version update process and make it as quick and smooth as possible. LHE Lars Håkan E. Mr Utilities Used the software for: I used a free trial ### "MaxBill where business comes first" June 26, 2023 5.0 I am not solving business problems I am enabling business to grow Pros On top of the bread and butter functionalities MaxBill is Uniquily adaptabel to rapid changes in business conditions Cons Thai it wasn't me that created it, and If I had it wouldn't be that good Reason for choosing MaxBill Its simply the best Review Source CK Carsten K. Founder Information Technology and Services Used the software for: Less than 6 months ### "DNI view" November 12, 2020 5.0 Pros Handle more different services and unify in one product Flexibile Cons More focus on on-premise solutions - But keep your cloud solution. Review Source Response from MaxBill December 2, 2020 Thank you for your review and for the high recognition you hold for Maxbill, Carsten. We will keep developing our product to make sure we cover all of the growing business' needs. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.