--- title: "RAPID Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RAPID Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/27888/RAPID/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RAPID Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RAPID ## What is RAPID? RAPID chiropractic software is a highly customizable all-in-one chiropractic practice management solution. In addition to great customer support, ACOM Health provides the chiropractic industry's most effective, results-oriented chiropractic software which serves as a digital hub for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our chiro software for clinical operations reduces the pain that is so often associated with administrative functions. ## What is RAPID used for? [Chiropractic](https://www.capterra.com/chiropractic-software/) Top alternative Featured Overall rating Based on 149 user reviews Reviews sentiment Positive 88% Neutral 7% Negative 5% Starting price $199 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RAPID?[Manage this product listing](https://www.g2.com/products/rapid/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RAPID 4.4 (149) VS. [4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) Starting Price $199 Per Month Starting Price $299 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (149) Ease Of Use 4.8 (1,133) Value For Money 4.4 (64) Value For Money 4.8 (883) Customer Service 4.4 (146) Customer Service 4.9 (1,090) ## RAPID alternatives [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (129)](https://www.capterra.com/p/162807/zHealthEHR/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/27888/RAPID/alternatives/) ## FAQs about RAPID Overview ### What problems does RAPID solve? RAPID solves fragmented chiropractic office workflows by connecting patient intake, scheduling, clinical notes, billing, claims, and electronic records. It reduces incomplete documentation, delayed chart completion, lost paper files, and manual follow-up on insurance payments. Chiropractors, office managers, billers, and front-desk staff benefit from customizable notes, patient self-check-in, reminders, and accessible patient histories. Answer based on 108 reviews Overview ### Which roles and teams benefit most from RAPID? RAPID is most used by chiropractic practice teams, including doctors, chiropractors, and chiropractic physicians, who manage patient care and clinical documentation. Office and practice managers coordinate scheduling, front-desk tasks, billing, and accounts receivable. Owners and presidents use it to oversee daily operations, while patient coordinators and receptionists support appointment and patient communication workflows. Answer based on 111 reviews Overview ### What company size and specific industries is RAPID built for? RAPID is designed for chiropractic practices of any size, including small clinics, growing practices, and larger multi-provider offices. It is built specifically for the chiropractic industry, making it a fit for organizations that need software tailored to chiropractic care and day-to-day practice operations. Features and Usability ### What are the key features of RAPID? RAPID includes core chiropractic practice management features: patient management, patient records management, customizable SOAP notes, and scheduling with appointment reminders. It also offers billing and invoicing, claims management, and reporting and statistics, while HIPAA compliance supports electronic recordkeeping and documentation requirements. Answer based on 59 reviews Getting Started and Support ### How easy is it to onboard and train a team on RAPID? RAPID offers in-person training, live online sessions, webinars, and documentation. Reviewers report that front-office staff, doctors, and even technology-challenged users often become productive quickly with guided training. Teams configuring advanced features, custom workflows, or multiple facilities may need more time, and some users find the training materials difficult to search. Answer based on 33 reviews Getting Started and Support ### What customer support options does RAPID offer, and how do users rate the experience? RAPID offers email/help desk, phone support, and chat. Many users describe support staff as friendly, knowledgeable, patient, and quick to resolve issues, with helpful training and guidance. However, some users report unanswered messages, delayed callbacks, limited contact hours, and inconsistent service quality depending on the representative. Answer based on 59 reviews Features and Usability ### How well does RAPID handle patient management? RAPID centralizes patient scheduling, check-in, records, reminders, and billing workflows for chiropractic practices. Small offices value the shared patient dashboard, kiosk options, and integrated updates across departments, while some front-desk teams find payment posting, statements, alerts, and multi-case account handling require too many clicks or offer limited flexibility. Answer based on 43 reviews Features and Usability ### How well does RAPID support clinical documentation? RAPID creates customizable clinical documentation that supports complete SOAP notes, treatment plans, and professional reports. Chiropractors and small practice teams value prompts that help capture required details, individualized templates, and integrated billing controls. Some clinicians find the initial setup demanding and want more free-text options for specialized examination findings. Answer based on 37 reviews Features and Usability ### How easy is RAPID for taking patient notes? RAPID helps clinicians produce detailed, professional visit notes quickly through templates, customizable selections, and dictation support. Chiropractic offices value notes that are easier to complete, retrieve, print, and share with insurers or referring providers. Some users need time to adapt from paper records and report extra navigation steps for edits or past-note access. Answer based on 32 reviews ## Features AI summary Based on 1,357 Chiropractic reviews Capterra data shows that buyers of chiropractic software rank the following features as their top priorities: - **SOAP notes** (**70%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) RAPID supports all three of the features reviewers value most: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help chiropractic practices document visits clearly, protect sensitive patient information, and keep clinical records organized, allowing teams to manage care more efficiently and maintain compliance with confidence. SOAP notes 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) HIPAA Compliant 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Healthcare Compliance 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Billing & Invoicing 4.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers RAPID 18 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - For Chiropractors: Serves chiropractic practices - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Location: Manage and support multiple locations - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) --- Get Advice We can help you find the software with the features you need. Features 4.3 (115) 4.3 Based on 115 reviews ## Pricing Value for money 4.4 (64) Basic $199.00 Per Month Value for money 4.4 (64) 4.4 Based on 64 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (146) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (146) 4.4 Based on 146 reviews ## User reviews Overall rating 4.4 Based on 149 reviews Filter by rating 5(89) 4(40) 3(10) 2(3) 1(7) Mentioned topic Sorted by most recent DZ Donna Z. Office Manager Medical Practice ### "RAPID Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 14, 2025 Excellent system. Very easy to schedule and insert payments. No problems with the system. Pros User friendly. Detailed reports. Ease of sending billing. Cons There isn't anything that I don't like about RAPID. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Vice president Computer Hardware ### "Hussain Review on Rapid" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 12, 2024 Very good, but i wanted one more feature to be added in it, facial recognition software Pros It is one stop shop for all yours hoepitals or clinics need. Cons Too many fields. It should work on one click. Also access to be given to patient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Douglas R. Chiropractic Physician Medical Practice ### "Acom " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2023 We are able to stay on top of our record keeping with minimal time Pros We are able to customize our software to fit out practice Cons Quarterly cost to keep the system up and running Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Robert T. Chiropractor Health, Wellness and Fitness ### "Off my plate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2021 Implementing the software and the training is as easy as you will ever get. I am technology challenged and I had no problems. The people leading the implementation process are wonderful. Pros I like the fact that the software is always updated and always customizable. The EHR makes it easy to document necessity quickly. The billing component is freeing up our time immensely. \[SENSITIVE CONTENT\] is our billing specialist and she makes it so easy and it allows me more free time. Cons The part I liked least was getting my previous database into RAPID. However it was not their fault - the previous software I had went out of business and there was no way to get IT help to make it work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Dawnelle H. ofc manager Health, Wellness and Fitness ### "Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 November 29, 2021 Since I started working with \[SENSITIVE CONTENT\], its been great! Until that point, I would not have recommended anyone to Acom Pros I enjoy working with \[SENSITIVE CONTENT\] regarding issues with our software. She is amazing, patient and so knowledgeable. I am only sorry that I did not find her sooner. As we had many issues with the customer support line from the start of our use in 2010. \[SENSITIVE CONTENT\] is easy to talk to and understands what our company needs. Cons We do alot of care plans and scheduling a repeat appt. is not easy. nor is making changes to them, or cancelling all of the treatment plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Steven C. owner Medical Practice ### "\[SENSITIVE CONTENT\] was very helpful and faster then most " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 28, 2021 positive Pros program is very easy to learn and use for my staff Cons custom letters are not intuitive and time consuming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Norman A. Clinic Director/Owner Health, Wellness and Fitness ### "Ease of Use for All Aspects of Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2021 Fast and easy record keeping. Not in office all night long with notes. Lately marketing the patient base has become a priority. The lists that can be produced for this purpose makes it easy. Pros Reports and daily notes are easy to create in very little time. Reports and daily notes are customizable by the user themselves. Not dependent on software company for most changes wanted. Billing is electronic or paper, fast and easy for both staff and doctor. Patient management is easy with the scheduler. Many options including text and e-mail reminders. Unlimited types of reports are available and can be custom tailored by the office staff (this is a little complicated but can be done with a little database experience). Cons I honestly can not think of a negative comment about this software from the doctor or staff stand point. Occasionally we loose connectivity, but servers and hardware sometimes fail. There is no control over it. When it does happen it is fixed quickly then business as usual. Switched from [Eclipse](https://www.capterra.com/p/2540/Eclipse/) Was the cheapest option for me when I 1st opened. Too difficult to use. Notes and reports were cumbersome to create and send. Billing was difficult. Was not cloud based so could not work from home. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW dianna W. dr Medical Practice ### "\[SENSITIVE CONTENT\] at Tech sup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 14, 2021 \[SENSITIVE CONTENT\] always helps me out Pros \[SENSITIVE CONTENT\] at customer service is always very helpful. He is always nice and knows what he is talking about. Cons I like the software just fine. I don't know what I would change Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GJ Gharett J. Owner Medical Practice ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 July 13, 2021 Meh. Pros I like the documentation side of the software. Cons The billing software is garbage. Any time you have more than one policy in a patients file the software will randomly choose to bill incorrect policies. I have tried and tried to rectify this with ACOM to no avail. Reasons for choosing RAPID I was sold on the EHR side of the software not realizing how bad the billing and report side was. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Teresa M. Office Manager Hospital & Health Care ### "ACOM Call with Patti Dill" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2021 Overall RAPID has been easy to work with and has provided amazing support to our office. Pros This product is most definitely easy to use with the scheduling program. Love all of its' features and functions! Makes training employees easy and with low frustration. Cons There isn't really anything I don't like about this software. We due struggle with the billing aspects but that is due more to lack of training than the program itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/27888/RAPID/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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