# RAPID Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RAPID Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more.

Source: https://www.capterra.com/p/27888/RAPID

---

# 

 RAPID Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RAPID

## What is RAPID?

RAPID chiropractic software is a highly customizable all-in-one chiropractic practice management solution. In addition to great customer support, ACOM Health provides the chiropractic industry's most effective, results-oriented chiropractic software which serves as a digital hub for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our chiro software for clinical operations reduces the pain that is so often associated with administrative functions.

## What is RAPID used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)

Top alternative

Featured

Overall rating

Based on 149 user reviews

Reviews sentiment

Positive

88%

Neutral

7%

Negative

5%

Starting price

$199

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RAPID?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.acom.com&name=RAPID)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RAPID

4.4 (149)

VS.

[4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$199

Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (149)

Ease Of Use

4.6 (503)

Value For Money

4.4 (64)

Value For Money

4.7 (444)

Customer Service

4.4 (146)

Customer Service

4.8 (478)

## RAPID alternatives

[4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (33)](https://www.capterra.com/p/175492/Chiropractic-Practice-Management-System/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.1 (1,120)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$159.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/27888/RAPID/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.7 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Appointment Management

4.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Healthcare Compliance

4.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Compliant with healthcare rules and regulations around the world

SOAP notes

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Claims Management

4.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Patient Records Management

5.0 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

RAPID 18 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Automated reminders and confirmations for booked appointments and events via text or email

Pre-designed layouts that can be customized to match preferences and requirements

Serves chiropractic practices

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Track and manage inventory levels to maintain proper supply

Manage and support multiple locations

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Get Advice

We can help you find the software with the features you need.

Features

4.3 (115)

4.3

Based on 115 reviews

## Pricing

Value for money

4.4 (64)

Basic

$199.00

Per Month

Value for money

4.4 (64)

4.4

Based on 64 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (146)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (146)

4.4

Based on 146 reviews

## User reviews

Overall rating

4.4

Based on 149 reviews

Filter by rating

5(89)

4(40)

3(10)

2(3)

1(7)

Mentioned topic

Sorted by most recent

DZ

Donna Z.

Office Manager

Medical Practice

### "RAPID Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 14, 2025

Excellent system. Very easy to schedule and insert payments. No problems with the system.

Pros

User friendly. Detailed reports. Ease of sending billing.

Cons

There isn't anything that I don't like about RAPID.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Vice president

Computer Hardware

### "Hussain Review on Rapid"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 12, 2024

Very good, but i wanted one more feature to be added in it, facial recognition software

Pros

It is one stop shop for all yours hoepitals or clinics need.

Cons

Too many fields. It should work on one click. Also access to be given to patient

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Douglas R.

Chiropractic Physician

Medical Practice

### "Acom "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2023

We are able to stay on top of our record keeping with minimal time

Pros

We are able to customize our software to fit out practice

Cons

Quarterly cost to keep the system up and running

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Robert T.

Chiropractor

Health, Wellness and Fitness

### "Off my plate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2021

Implementing the software and the training is as easy as you will ever get. I am technology challenged and I had no problems. The people leading the implementation process are wonderful.

Pros

I like the fact that the software is always updated and always customizable. The EHR makes it easy to document necessity quickly. The billing component is freeing up our time immensely. \[SENSITIVE CONTENT\] is our billing specialist and she makes it so easy and it allows me more free time.

Cons

The part I liked least was getting my previous database into RAPID. However it was not their fault - the previous software I had went out of business and there was no way to get IT help to make it work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Dawnelle H.

ofc manager

Health, Wellness and Fitness

### "Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

November 29, 2021

Since I started working with \[SENSITIVE CONTENT\], its been great! Until that point, I would not have recommended anyone to Acom

Pros

I enjoy working with \[SENSITIVE CONTENT\] regarding issues with our software. She is amazing, patient and so knowledgeable. I am only sorry that I did not find her sooner. As we had many issues with the customer support line from the start of our use in 2010. \[SENSITIVE CONTENT\] is easy to talk to and understands what our company needs.

Cons

We do alot of care plans and scheduling a repeat appt. is not easy. nor is making changes to them, or cancelling all of the treatment plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Steven C.

owner

Medical Practice

### "\[SENSITIVE CONTENT\] was very helpful and faster then most "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 28, 2021

positive

Pros

program is very easy to learn and use for my staff

Cons

custom letters are not intuitive and time consuming

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NA

Norman A.

Clinic Director/Owner

Health, Wellness and Fitness

### "Ease of Use for All Aspects of Practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2021

Fast and easy record keeping. Not in office all night long with notes. Lately marketing the patient base has become a priority. The lists that can be produced for this purpose makes it easy.

Pros

Reports and daily notes are easy to create in very little time. Reports and daily notes are customizable by the user themselves. Not dependent on software company for most changes wanted. Billing is electronic or paper, fast and easy for both staff and doctor. Patient management is easy with the scheduler. Many options including text and e-mail reminders. Unlimited types of reports are available and can be custom tailored by the office staff (this is a little complicated but can be done with a little database experience).

Cons

I honestly can not think of a negative comment about this software from the doctor or staff stand point. Occasionally we loose connectivity, but servers and hardware sometimes fail. There is no control over it. When it does happen it is fixed quickly then business as usual.

Switched from

[Eclipse](https://www.capterra.com/p/2540/Eclipse/)

Was the cheapest option for me when I 1st opened. Too difficult to use. Notes and reports were cumbersome to create and send. Billing was difficult. Was not cloud based so could not work from home.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

dianna w.

dr

Medical Practice

### "\[SENSITIVE CONTENT\] at Tech sup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 14, 2021

\[SENSITIVE CONTENT\] always helps me out

Pros

\[SENSITIVE CONTENT\] at customer service is always very helpful. He is always nice and knows what he is talking about.

Cons

I like the software just fine. I don't know what I would change

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GJ

Gharett J.

Owner

Medical Practice

### "My Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 13, 2021

Meh.

Pros

I like the documentation side of the software.

Cons

The billing software is garbage. Any time you have more than one policy in a patients file the software will randomly choose to bill incorrect policies. I have tried and tried to rectify this with ACOM to no avail.

Reasons for choosing RAPID

I was sold on the EHR side of the software not realizing how bad the billing and report side was.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Teresa M.

Office Manager

Hospital & Health Care

### "ACOM Call with Patti Dill"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2021

Overall RAPID has been easy to work with and has provided amazing support to our office.

Pros

This product is most definitely easy to use with the scheduling program. Love all of its' features and functions! Makes training employees easy and with low frustration.

Cons

There isn't really anything I don't like about this software. We due struggle with the billing aspects but that is due more to lack of training than the program itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/27888/RAPID/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)