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Jacada Workspace Agent Desktop is a customer service solution that provides the call center agent with a simplified desktop display for fast and easy access to all relevant customer information. The solution was built to provide an improved customer service experience by streamlining the agents interactions with a large number of systems.
Provider
Jacada
Located In
United States
Foundation
1990
Open API
Unverified
Training
Webinars, In Person, Live Online
Support
Chat
Large, multi-national enterprises.
Content Source: Jacada Fusion
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