ServiceCentral Technologies

ServiceCentral Service Manager


Who Uses This Software?

Scalable to support any size service organization.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $2,000.00/month
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ServiceCentral Technologies
  • www.servicecentral.com
  • Founded 1992
  • United States

About ServiceCentral Service Manager

Our service management solution is a comprehensive set of software solutions for managing the after-sales service & repair of product. The ServiceCentral suite provides a configurable workflow management system, ServiceManager, & powerful reporting tools with ServiceIntelligence. These base components extend to a suite of add-on modules, each of which is applicable to a focused area in the service & repair chain: ServiceCounter, RepairCenter, InventoryManager, WarrantyManager & ServicePortals.


ServiceCentral Service Manager Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Contract Management
  • Eligibility Verification
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Parts Management
  • Policy Management
  • Product Registration
  • Repair Management
  • Returns Management
  • Service Management
  • Warranty Tracking
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

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