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Tangoe TEM

Pricing for Tangoe TEM

3.5 (13)
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Tangoe TEM has 1 pricing plan

  • No free trial
  • No free version
Credit Card Required: Not provided by vendor
Discount: Information not available

Basic

$1
Payment Frequency: Per Year
Basic plan includes:
    Not available

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What do others say about Tangoe TEM pricing?

Pricing Rating
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Value For Money
3.3(13)

Pros

  • We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.

  • I have been very satisfied with the relationship and the value we have received related to the cost.

Cons

  • Bots in bugs, and no alerts when activities fail.

  • It does work very often, reports are sent out with missing, duplicated or inaccurate data. Business is confused by inconsistent information.

Read Full Reviews Below
Crystal N.
Sr. Business Systems Analyst
Food & Beverages, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
September 16, 2021

"Change since Tangoe purchased Mobi"

Overall: We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.

Pros: Split Billing feature was something at the time that only Tangoe offered. That's no longer the case.

Cons: Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions. Bots in bugs, and no alerts when activities fail. Lack of access to technical support. Things happen after Tangoe leaves for the day (EST), while Gallo loses functionality in the portal and there is no support while we are still in the work day (PST). The agents can't help, so we have to wait for our rep to respond when back in the office (so we lose a weekend sometimes).

Reasons for Choosing Tangoe TEM: Split Billing Feature, Local Account team in Indiana supporting our account. Pricing.
Crystal N.
Sr. Business Systems Analyst
Food & Beverages, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
September 16, 2021

"Change since Tangoe purchased Mobi"

Overall: We've had cost benefits with the optimization piece of this, but the support has declined since Tangoe purchased Mobi. Feel free to call for detail.

Pros: Split Billing feature was something at the time that only Tangoe offered. That's no longer the case.

Cons: Lack of customization in portal, lack of ability to word things in a way that makes sense to an end-user, limited capabilities for providing additional instructions. Bots in bugs, and no alerts when activities fail. Lack of access to technical support. Things happen after Tangoe leaves for the day (EST), while Gallo loses functionality in the portal and there is no support while we are still in the work day (PST). The agents can't help, so we have to wait for our rep to respond when back in the office (so we lose a weekend sometimes).

Reasons for Choosing Tangoe TEM: Split Billing Feature, Local Account team in Indiana supporting our account. Pricing.