---
title: "AXLR8 FastTrack Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AXLR8 FastTrack Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/28111/FastTrack/"
page_type: "product"
language: "en"
---

# 

 AXLR8 FastTrack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AXLR8 FastTrack

## What is AXLR8 FastTrack?

Customer Relationship Management (CRM) solution for \* sales and marketing business processes \* service contracts \* forecasting \* quotes \* Invoicing \* ticketing and case /request management \* job tracking \* assets and installed base equipment

## What is AXLR8 FastTrack used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for AXLR8 FastTrack?[Manage this product listing](https://www.g2.com/products/axlr8-fasttrack/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AXLR8 FastTrack

4.8 (9)

VS.

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (9)

Ease Of Use

4.0 (4,388)

Value For Money

5.0 (8)

Value For Money

4.0 (3,517)

Customer Service

5.0 (9)

Customer Service

4.1 (3,527)

## AXLR8 FastTrack alternatives

[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

[4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210630/Kylas/)

Highest Rated

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207290/Ploomes/)

[View all alternatives](https://www.capterra.com/p/28111/FastTrack/alternatives/)

## FAQs about AXLR8 FastTrack

Overview

### What company size and specific industries is AXLR8 FastTrack built for?

AXLR8 FastTrack is designed for small to medium businesses in the public sector and the event management industry. It fits organizations that need software suited to those two sectors, especially companies operating at a smaller or mid-sized scale.

Features and Usability

### What are the key features of AXLR8 FastTrack?

AXLR8 FastTrack offers contact management, contact database, and interaction tracking for organizing customer records and activity history. It also includes lead capture, lead generation, and lead management for sales pipeline work, plus email management, marketing automation, forecasting, reporting and analytics, segmentation, API access, and third-party integrations.

Getting Started and Support

### What training and onboarding options does AXLR8 FastTrack offer?

AXLR8 FastTrack provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled topic-based sessions, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does AXLR8 FastTrack offer?

AXLR8 FastTrack provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to get assistance and find answers. No reviewer feedback is available on support quality, so there is no documented user sentiment on response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 14,838 CRM reviews

Capterra reviewers point to the following as the CRM features buyers care about most:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

AXLR8 FastTrack includes other CRM capabilities that reviewers also value, including **Contact Database** (**47%**) and **Contact Management** (**44%**). Together, these features give teams a central place to store customer details, keep records current, and manage ongoing interactions more efficiently, helping businesses stay organized and maintain stronger customer relationships.

Contact Management

4.8 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Email Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Marketing Automation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

API

Application programming interface that allows for integration with other systems/databases

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Forecasting

Form predictions based on past and present data/trends

AXLR8 FastTrack 14 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Forecasting: Form predictions based on past and present data/trends
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Segmentation: Group leads or contacts based on their specific characteristics
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

4.7 (9)

4.7

Based on 9 reviews

## Pricing

Value for money

5.0 (8)

### Starting price

Free trial not available

Value for money

5.0 (8)

5.0

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (9)

5.0

Based on 9 reviews

## User reviews

Overall rating

4.8

Based on 9 reviews

Filter by rating

5(7)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JS

Jeremy S.

Director

Real Estate

### "AXLR8 Highly professional IT firm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2023

Pros

Superb service and software. Streamlines our operations and admin perfectly

Cons

All features and capabilities were as expected

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 22, 2023

Thanks Jeremy We really appreciate your business. More than ten years now!

JW

Joe W.

Director

Financial Services

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 26, 2023

fantastic, 10/10.

Pros

easy, effective and fast. the team at AXLR8 are always on hand to lend support. They work with you on email promotions, and gives me valuable insight into how we can reach more businesses.

Cons

it works perfectly for what I want it to do.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 27, 2023

Thanks for your great review, Joe.

JN

John N.

CEO

Financial Services

### "City One Securities "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2023

Highly navigable and comprehensive CRM system

Pros

Ease of use generally; range and flexibility of record-keeping

Cons

There are no features that are not readily navigable and efficient

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 20, 2023

Thanks for your review, John

AA

Adrian A.

Financial Director

Real Estate

### "AXLR8 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Happy with the service

Pros

It does what we need it to do and any problems are generally sorted quickly

Cons

Occasionally it drops the connection with our server and microsoft outlook emails but this is generally sorted quickly by their helpdeak and our IT consultant if he is needed

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 13, 2023

Thank you Adrian. Very much appreciated!

OD

Olivier D.

PA and COMMS Manager

Food & Beverages

### "Website support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 12, 2023

Very good support from the AXLR8 team when we need to udpate the website

Pros

N/A - I don't use the FastTrack as such, only web support

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 21, 2023

Thanks for your review, Olivier. I guess you do not have to use it much as it automatically looks after all the access rights of your members to the reports on the website.

AK

Adam K.

Director

Hospitality

### "Strong customised CRM system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2023

Pros

Easy to customise and adapt to the needs of the business

Cons

Initially UI was old fashioned but this has improved substantially

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 17, 2023

Thanks Adam Very much appreciated!

SR

Simon R.

Managing Director

Financial Services

### "AXLR8 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2023

They have become friends over the years and I trust them totally.

Pros

Amazing service. Great people and always there to support. I cannot thank them enough.

Cons

Nothing. I don’t need to say anymore as I have said everything you need to know.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 15, 2023

Really appreciate you taking the time to do the survey. Thanks Simon.

LH

Louise H.

HR Director

Marketing and Advertising

### "Long serving supplier "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 10, 2023

We have worked with Axlr8 for over 10 years now and they are very much a great family run business.

Pros

The product / system has served us well for over a decade now.

Cons

Small thing - the lack of back buttons! You have to close the window every time to click on a new function.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 11, 2023

Thanks Louise Yes, it has been a while: starting in 2005 when the company was in Lynne's garage in Send. I recall doing the cabling when the company expanded to Alan's potting shed. And look at you guys now in big swanky high tech offices in Camberley!

MJ

Martin J.

Director

Financial Services

### "AXLR8 on the button again!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

Highly positive. Always recommend to colleagues.

Pros

Highly customisable. Great value for money.

Cons

Nothing of note - If there was they’d have had it fixed by now!

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing AXLR8 FastTrack

Ability to discuss our needs face to face. Willingness to meet our ongoing needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 15, 2023

Thanks for the rating, Martin. Fantastic five stars. We will try and beat that!

[View all Reviews](https://www.capterra.com/p/28111/FastTrack/reviews/)

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