# Club Sentry Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Club Sentry Software - reviews, pricing plans, popular comparisons to other Club Management products and more.

Source: https://www.capterra.com/p/28152/Club-Sentry

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# 

 Club Sentry Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Club Sentry

## What is Club Sentry?

Club Sentry Software is designed with the user in mind. Tracking your members is easy with our software design. Club Sentry includes Member\\Prospect Tracking, Photo ID, Check-in, Security, Mail-Merge, Billing, POS, ID Card Printing and Credit Card/ACH processing. Any membership based group will find Club Sentry a powerful, easy to use tool. Club Sentry runs on your local network, this is NOT a web based application. Download our demo today and start using the system now.

## What is Club Sentry used for?

[Club Management](https://www.capterra.com/club-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$395

Per Feature, One Time

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Club Sentry alternatives

Highest Rated

[4.6 (369)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/)

Starting price

$0.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/28152/Club-Sentry/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendance Tracking

Track the attendance of specific individuals or groups

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Electronic Payments

Electronically collect payments for goods or services

Event Management

Schedule and manage the logistics of activities and other gatherings

Club Sentry 18 features

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Electronically collect payments for goods or services

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Database of members to track personal information of individuals and families

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Plan availability and assign specific time slots for tasks and resources

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Allow organizations to streamline the check-in process for visitors.

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We can help you find the software with the features you need.

Features

3.7 (3)

3.7

Based on 3 reviews

## Pricing

Value for money

4.0 (3)

Basic

$395.00

Per Feature,One Time

Value for money

4.0 (3)

4.0

Based on 3 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (10)

4.1

Based on 10 reviews

## User reviews

Overall rating

4.1

Based on 10 reviews

Filter by rating

5(3)

4(5)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BW

Brad W.

REC Director

Recreational Facilities and Services

### "Simple software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 3, 2018

You get what you pay for. You can add all the contact information for every member. You can get reports on just about anything you need. It is very basic and the learning curve is really easy.

Pros

Easy Check-In Reports for just about anything You can sell membership while adding member in instead of adding, then selling membership You get what you pay for

Cons

It is a little dated. I wish there was an update that I could get for our REC Center. Maybe there is and I am just missing it. It seems like it is a little behind GloFox and other management software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Certified Personal Trainer

### "Highly exceeded my expectations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2018

Pros

Simplifies record keeping, keeps information up to date and accurate, and has great tracking features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lori M.

Gym Owner

Health, Wellness and Fitness

### "Terrible experience! No customer service responses!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 18, 2017

The software program is good for memberships, sales, products, inventory, reports, employee clock in and out, etc. It just isn't working correctly all the time and I cant get anyone to answer the phone or call me back as well as the email option didn't work either....very frustrated!

Pros

I love the program (when it works). It has great options to work with: inventory sales, employee clock in and out, membership screen, billing, products, reports.....It works for everything I need at my gym....however it doesn't like to work all the time...

Cons

This program keeps losing transactions, freezing, charging invoice payments that are not authorized. I have tried calling and emailing this company but I am not getting any responses!!! I just want my software to work so I can run a successful business! Someone call me!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2018

75% of our customers give our support 5 stars.

CR

christian R.

MANAGER

### "Mr"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

November 24, 2013

Dear ! I want an fitness software management for my new fitness gym in Mauritius. Thanks !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jarrod N.

Network Engineer

### "I think this is a great application and I would recommend it to anyone."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 14, 2008

I think this is a great application and I would recommend it to anyone.

Pros

Easy to implement and maintain.

Cons

Could be a little easier to implement on a network with a SQL back-end, but we got it done easily with help from support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DI

Dennis I.

VP

### "The software is exactly what we need for our limited need for check-in only"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 27, 2008

The software is exactly what we need for our limited need for check-in only

Pros

The best feature I like about the product is the willingness of Scott to make upgrades based on my needs. I like the check-in screen view you can see all info from one screen. The software is easy to use about a learning curve.

Cons

I would like a mouse scroll feature on the check-in screen for members. I realize there are many reports, but I would like the flexibility to build my own reports includes graphics as needed. Would like ability to get to the database to clean out old or incorrect member info.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Paul V.

Co-owner

### "Club sentry is paramount to our gym operation. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 26, 2008

I would change the main check-in screen to exclude the list of members and their check-in numbers. We operate a busy 24hr facility and the check in desk is often not occupied by a staff member.

Pros

Club sentry allows us to keep up to date and accurate account for all of our memebers. The biggest benefit is that the computer tells people when they are expried so we don't have to have the "awkward" conversation about the fact that they need to renew. Instead they come to us with the money out ready to renew. The support is second to none. Whenever we have a problem, I send out an email and Scott or Cassie answers back almost instantly. Club sentry is paramount to our gym operation. I love how I can use the reports features to track memberships, sales and other important data.

Cons

It requires a second work station to operate. It slightly slows down the time it takes to sign up a new member.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Joshua S.

Operations Manager

### "A great product, but I would skip the fingerprinting option if I was given the chance."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 26, 2008

A great product, but I would skip the fingerprinting option if I was given the chance to buy it again.

Pros

Simplifies our record keeping significantly. Saves hours of digging through papers, and is much more accurate.

Cons

Fingerprint recognition is not the most effective, doesn't correctly identify 100% of the time. I would give the fingerprint reader an accuracy of roughly 80%. The front desk program does not seem to communicate well with the rest of the program. When adding new members it has to be closed and reopened to recognize the new member.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Allison M.

Administrator

### "Meets our expectations."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 26, 2008

Meets our expectations

Pros

Meets our expectations

Cons

wish it would keep member's number of visits for longer than a month

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Katie S.

Wellness Coordinator

### "Good for small clubs with low traffic"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

August 26, 2008

Good for small clubs with low traffic

Pros

Fairly easy to use

Cons

User manual is not user friendly. Very wordy, some of the pictures don't print. Finger print scanner not work 100% of time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 11, 2015

Fingerprint readers have proven to be unreliable after a few hundred members have been registered. We have stopped offering this option due to these issues.

[View all Reviews](https://www.capterra.com/p/28152/Club-Sentry/reviews/)

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