# FormDocs Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FormDocs Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more. Source: https://www.capterra.com/p/28308/FormDocs --- # FormDocs Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FormDocs ## What is FormDocs? FormDocs lets you replace your standard paper forms with compliant electronic forms that can be stored, filled-in, and distributed right from your user's desktops, laptops, or network. FormDocs has extensive experience meeting the forms needs of city, town, and county government, law offices, and businesses in their procurement, purchase requisitions, reporting, recording, asset management, and human resources operations. ## What is FormDocs used for? [Forms Automation](https://www.capterra.com/forms-automation-software/)[Government](https://www.capterra.com/government-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349.95 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FormDocs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.formdocs.com&name=FormDocs) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FormDocs 4.2 (16) VS. [4.7 (3,631)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $349.95 Flat Rate, One Time Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (16) Ease Of Use 4.6 (3,628) Value For Money 3.8 (14) Value For Money 4.6 (3,240) Customer Service 3.0 (15) Customer Service 4.6 (3,258) ## FormDocs alternatives Highest Rated [4.8 (1,025)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (2,869)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,016)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,498)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/28308/FormDocs/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Forms Creation & Design 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Access Controls/Permissions 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Autofill 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Automatically populating fields or sections within a form Collaboration Tools 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Electronic Signature 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents Process/Workflow Automation 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows FormDocs 18 features Define levels of authorization for access to specific files or systems Automatically populating fields or sections within a form Ensure all properties are adhering to government and legal codes Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Issuance of valid permits to initiate projects or tasks Streamlining repetitive tasks and activities through automated and predefined workflows Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Creating, assign, and track jobs and/or tasks for work orders Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 3.8 (14) Free Trial [View pricing plan details](https://www.capterra.com/p/28308/FormDocs/pricing/) FormDocs Draw & Fill Designer $349.95 Flat Rate,One Time It includes: - Automatic Serial Numbers - Drop-Down Lists - Easy-to-Define Calculations and Autofill Lookups - Includes Built-in Spell Checking FormDocs Scan & Fill Designer $399.95 Flat Rate,One Time It includes: - Automatic Serial Numbers - Capture Handwritten Signatures and Autofill Lookups - Drop-Down Lists - Easy-to-Define Calculations - E- Mail as PDF to Your Customers and Business Partners - Includes Built-in Spell Checking - Scan and Convert Your Paper Forms to Fill-Able Formdocs Forms FormDocs Filler $149.95 Flat Rate,One Time It includes: - Automatic Serial Numbers - Capture Handwritten Signatures and Autofill Lookups - Drop-Down Lists - Easy-to-Define Calculations - E- Mail as PDF to Your Customers and Business Partners - Forms Routing - Includes Built-in Spell Checking - Save and Share Forms in Sharepoint Storage or in Cloud Storage - Scan and Convert Your Paper Forms to Fill-Able Formdocs Forms Value for money 3.8 (14) 3.8 Based on 14 reviews ## Support, customer service and training options Customer Service 3.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (15) 3.0 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 16 reviews Filter by rating 5(7) 4(6) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent BC Brian C. Owner Medical Practice ### "Bad Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 15, 2024 It was better years ago, support is an issue. Pros I have been using Form Docs for many years. I had 3 versions and was able to install them on my staff's computers. Its a great software and would be willing to increase this review if support would resolve my matter below. Cons The support is not good. I had to buy an upgrade because my older versions did not work anymore. I have two versions working well and when I bought a 3rd single filler it stated I was using it on two computers. Well 2 months later I still can not use the filler. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Charles B. President Construction ### "FormDocs User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2022 Have been using FormDocs for many years and is a very important part of our field service comapny for generating and completing work orders to final invoices and more and all to your exact liking. The automation is amazing Pros What it allows us as a service company to accomplish. Cons Not much not to like but does require some patience when designing and test running until you get all the features where you want but the versatility may explain the need for extra patience. Worth the effort. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2022 Thanks for your positive comments! We know very well how "mission-critical" Formdocs can be to running a successful business and that is why we offer the best expert USA-based support to all licensed and registered users. JD James D. IT OPR SPECIALIST Aviation & Aerospace ### "FormDocs is great for small businesses or businesses that are not routing the forms." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 13, 2022 It is a great product and does a lot of things no other program does by itself. it really does not need any integration apps outside of email. It has a lot of flaws in the support that are hard to overlook. One thing Pros It allows you to import PDF's and word documents to be converted. It allows you to change the form however you like and has multiple options to make the form look the way you want. It allows you to utilize any ODBC driver to create dynamic forms that can directly update the databases used. It allows for advanced programming and manual integration of other programs as needed. Cons The support is email only there is no other method. average wait times has been by experience (even in emergencies) on average 4 hours to initiate (they have 8am-5pm EST(EDT) support) and 30 minutes every email afterward. The usual first email is questions regarding the question you just sent followed by something along the lines of we will look into it and are you on the most recent version? Unfortunately I have solved most inquiry's with the team a work with within a week of putting them in myself due to long lead times to actually get the problem resolved. support of their FAB programming language there is no easily obtainable documentation in order to by yourself learn everything you may need to do things in FAB. you have to request this through support. I believe if this as more obtainable they would have a larger community online dealing with issues pertaining to this:). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2022 Thank you for the 4 & 5 star ratings of Formdocs features and quality, we appreciate your recognition of how great Formdocs can be for creating form-based solutions. Your disappointment with our support seems to focus on what you describe as a lack of FAB documentation, for which we have good news. Although FAB is entirely optional, we provide 3 important sources of information; 1.) in the FAB editor, at each corner, are lists that describe in detail each item in the Formdocs object model; simply double-click an item and it will automatically copy itself into the FAB editor. 2.) Separately, in the Formdocs "Scrapbook", are dozens of freely-available, pre-programed and tested FAB routines to perform dozens of the most common custom behaviors that you can simply select, copy and paste into your own routines. 3.) Formdocs also sells an optional SDK that provides a set of tools and documentation. For more info, consult the Formdocs User Guide, or contact our support via the website. JC Joseph C. Fire Official/Inspector Public Safety ### "Well satisfied with use of software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 21, 2021 Overall well satisfied with the workings of the software. Pros Being able to create and make changes to my forms. Cons Waiting for responses back due to questions / problem(s). Reasons for choosing FormDocs Being able to create and make changes to any of my forms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Formdocs offers free, expert USA-based support to all registered customers having a valid Formdocs license. The typical response time is between one and two business days. For customers who desire faster response times, Formdocs offers an optional software maintenance subscription that includes priority support with guaranteed same business-day response time; the extra cost of priority support, which includes all major and minor software updates for free, is between $15 to $40 per license, depending on the product. This extra cost is totally optional and can be calculated and viewed on the Formdocs product selection page. PD Paul D. owner Construction ### "NO CUSTOMER SUPPORT" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 8, 2021 program WAS OK,now its dead and there is NO support that i have yet to find after 3 days. Ill have to move on and grin n bear it. BEWARE! Pros Forms are what i needed simple proposal and invoices n keeps track. Cons There was an update and i have been wiped out system that will not recognize me ,my email, license reg code, user id etc etc. after trying everything thru help i have been attempting to contact them and there is NO contact via voice. Even tried sales # posted on formdoc site with no success. ALL automated I'm screwed as it wont let me send emails either as it wont recognize my information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2021 We're sorry to hear you suffered a system crash. The good news is that expert USA-based support is available free of charge to all licensed and registered Formdocs customers. Please visit the website, click on "Help" and then choose "Contact Support". Note that if you do not correctly enter valid license information in the support request form, or if you don't provide a valid e-mail address, your support request will not reach the support staff for a reply. JD Jaime D. IT Insurance ### "Awesome Software and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2020 As awesome as the software is, the support team makes it the best. Not only do they respond fast, know what they are talking about and get any questions or issues resolved, they also follow up and let you know where they are in the process. I am 100% happy with our decision to go with FormDocs. Thank you guys for all the hard work you do to make a super user friendly product and build such a great team that knows what they are doing. Pros FormDocs is very easy to use on both the creating side and the user side and has all the bells and whistles you could ask for. Cons There are no cons that I can think of at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GE Gary E. Administrative Planner Individual & Family Services ### "Inexpensive solution to complex data gathering and reporting needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 We are a public children services agency and, as such, have extensive reporting requirements at the local, state and federal levels. FormDocs enables us to collect data using very user-friendly paper-like electronic forms. The data entered is retained in a relational database of all entries from the forms. Extraction of the data into a spreadsheet for extensive data manipulation and reporting is built into the system. The ability to do complex calculations within a form is powerful. Extensive if-then-else decision capabilities enable forms flow and control. Pros Low cost. Ease of use. Extensive collection of tools. Responsive and effective customer/technical support staff. Support specialist has an encyclopedic knowledge of all things FormDocs. They also exhibits infinite patience with those of us who do not have extensive skills in the technical arena and always responds in a timely manner. Cons FAB (Forms Automation Basic) is an extremely powerful tool that can turn a simple form into a powerful application. However, outside of a few included examples, there is no training made available for FAB. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Michael P. VP IT Consumer Goods ### "Excellent Forms Software as well as Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 We evaluated several form software packages and FormDocs was the only one that allowed for serial number generation, which was very important to us. Pros Ability to design custom forms relatively easily. But most importantly, the data gets embedded inside the actual form. Several years ago, our server got hacked and all files were locked out with the exception of the FormDocs files. This is a very important, probably unknown, security feature! We started with FormFlow designed forms but after that product left the market, we moved on to FormDocs. Very happy we did. On-line documentation was very helpful in getting started. Cons Several small glitches. For example, an option is to send documents via PDF. There is an option box to "Remember settings" but clicking it does not remember settings for future pdf sent documents. Another issue is "Forms Automation Basic" \[FAB} scripting that is available in the Forms Design module. This optional feature does not have the kind of documentation available for someone who wants to learn about form automation but is not knowledgable about the FAB scripting language. The preferred method for customer support is via e-mail (but they respond quickly). " Reasons for choosing FormDocs Free trial period, conversion of FormFlow forms and most importantly, ability to serialize documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Arish R. V P Oil & Energy ### "Formdocs " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2019 Our business operations would stop immediately without Formdocs. We use it to manage our jobs using the database The search function is phenomenal. We can search 10 years of data in a few seconds. Pros Cost Effective Small and customizable program Works flawless as single user Cons Database management could use refinement Tech support option for phone calls or chat I would pay for that. Reasons for choosing FormDocs N/A Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ron B. President Electrical/Electronic Manufacturing ### "Needs a public source for FAB script samples." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 October 14, 2019 If I had not used FormFlow\* for over 10 years and was skilled in Visual Basics I would have had a much harder time coming up to speed with this program and FAB script. That said FAB script is very different than Visual Basics. Pros A good replacement for FormFlow\*. Other than a different programming script it was an easy transfer. However, we found it easier create each template from scratch. Copy and Paste data fields makes it go faster. Cons Poor customer support. Source for FAB script examples hard to find. A blog called Tek tips used to publish FAB script examples but was recently taken down. Good thing we keep a binder of sample FAB. It's almost like these blogs are taken down on purpose. Not sure why. It would be helpful to new customers if Formdocs\* included more samples of FAB script. Reasons for choosing FormDocs Functional flexibility, Autofill, and ODBC compliant. Notwithstanding poor customer service, a very powerful relational database eforms package. We used it to create most of our QMS (ISO 13485) data collection Volume III records. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/28308/FormDocs/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)