--- title: "ClienTrak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClienTrak Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/" page_type: "product" language: "en" --- # ClienTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClienTrak ## What is ClienTrak? Salon & Spa management software that is easy, powerful and affordable. Hybrid features allow you to use an internet enabled device to view and update your schedule, customer information and reports 24/7. Online booking, 2-Way text appointment reminders, payroll, automated email marketing and more! Call for a free demo today! 1-800-397-4582 ## What is ClienTrak used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClienTrak?[Manage this product listing](https://www.g2.com/products/clientrak/claim_requests/new?auto=true) ## ClienTrak Overview Updated September 2026 AI summary ClienTrak is salon and spa management software designed for small and midsize businesses, offering tools for appointment scheduling, calendar and client management, employee oversight, and point of sale operations. With features like online booking, inventory tracking, payroll, reporting, loyalty programs, and integrations with Gusto and Twilio, ClienTrak is available across web, mobile, and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClienTrak 4.6 (22) VS. [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $130 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (22) Ease Of Use 4.9 (346) Value For Money 4.3 (21) Value For Money 4.8 (333) Customer Service 4.5 (21) Customer Service 5.0 (339) ## ClienTrak alternatives [4.7 (3,660)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Aura Salonware](https://www.capterra.com/p/181855/SalonOS/) [4.5 (84)](https://www.capterra.com/p/181855/SalonOS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181855/SalonOS/) [View all alternatives](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/alternatives/) ## FAQs about ClienTrak Overview ### Which roles and teams benefit most from ClienTrak? ClienTrak is most used by salon and spa owners, stylists who also manage the business, office managers, and clinic leaders who need one system for daily operations. These roles use it to handle scheduling, client records, front-desk coordination, staff oversight, and revenue tracking while improving service consistency. Answer based on 22 reviews Overview ### What company size and industries is ClienTrak built for? ClienTrak is salon and spa management software built for small businesses, with 100% of reviewers from that segment. It serves Health, Wellness and Fitness most often at 32%, followed by Cosmetics at 23% and Retail at 18%, and is used primarily for salon operations at 69%. Answer based on 22 reviews Features and Usability ### What are the key features of ClienTrak? ClienTrak offers appointment scheduling, booking management, and calendar management for salons and spas, plus client database, client profiles, and customer history. It also includes point of sale, payment processing, inventory tracking, payroll and commissions, real-time reporting, alerts and reminders, SMS marketing, and website integration. Integrations ### Which third-party tools and platforms does ClienTrak integrate with? ClienTrak integrates with 2 third-party tools: Gusto for payroll and Twilio for messaging and communications. These catalog integrations connect ClienTrak to core business functions without adding unnecessary complexity. Getting Started and Support ### What training and onboarding options does ClienTrak offer? ClienTrak provides live online training and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review and step-by-step use of product features. Answer based on 1 reviews Getting Started and Support ### What customer support options does ClienTrak offer? ClienTrak provides email/help desk support and phone support. Users describe the support team as friendly and quick to answer questions, with help available for setup, issues, and routine use. A few users mention frustration with higher-level service experiences. Answer based on 5 reviews ## Features AI summary Based on 2,183 Spa reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) ClienTrak supports **Appointment Scheduling** and **Calendar Management**, giving salon teams the tools to book services efficiently and keep staff calendars organized. However, it does not include **Confirmations/Reminders**. Instead, it offers other highly rated features such as **Online Booking** (**57%**), **Point of Sale (POS)** (**55%**), and **Client Database** (**52%**), helping businesses accept appointments online, manage checkout, and keep client records in one place, allowing teams to improve daily operations and deliver a more organized customer experience. Appointment Scheduling 4.4 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 4.3 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Client Database 4.5 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Appointment Management 4.2 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling ClienTrak 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (22) 4.2 Based on 22 reviews ## Pricing Value for money 4.3 (21) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 4.3 (21) 4.3 Based on 21 reviews ## Integrations [ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 22 reviews Filter by rating 5(16) 4(4) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent SL Sherie L. owner Consumer Services ### "The Mane Event Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 13, 2022 wonderful Pros easy to use for all team members easy to train Cons no training manual for skyline.com keep forgetting what they told me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Tee Jay H. Owner Health, Wellness and Fitness ### "A Touch of Class" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2022 Pros It is pretty easy to navigate and use in an efficient manor. Cons Sometimes we experience a lot of glitches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Wilma R. Dr. Cosmetics ### "Excellent program " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2022 Fabulous. I’ve been with them so long that I can’t remember what year I started with them! Pros The customer support team- always available to help with my issues Cons I am Not using all the programs that are available from this software Reasons for choosing ClienTrak Ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amy B. owner, manager Health, Wellness and Fitness ### "Good software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2022 Great Pros Easy to use, good technical support. We have been using Clientrak for 15 years Cons I wish I could add inventory in the new inventory box (on hand...) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Karen D. Owner/stylist Retail ### "Shutdown feature" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 26, 2022 Good Pros Tracks clients...their info, services, etc. Cons I purchased the product..it is MINE. However, every six mi ths or so, it will shutdown if I don't call them to get a " code". I don't believe this is even legal, I never signed or saw anything that states that I must do that...it is for THEM to protect piracy, not for my benefit. I don't believe they have any right to shut down my program...that I purchased. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Natalie M. Owner Cosmetics ### "Just what you need" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 24, 2022 Good experience Pros This software allows you to operate your business efficiently without all the extra bells and whistles that you don’t use or need anyway. In the price point it’s definitely affordable Cons With the new system that you’re using for us to book at home it’s a little complicated with logging in every day. I hope they make that simpler Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Karen M. Salon/spa owner Health, Wellness and Fitness ### "Superb spa and salon software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 24, 2022 Customer support is very helpful. I would definitely recommend it to others. Pros Superb spa and salon software Clientrak is very easy to use. It is a very teachable system. Cons I probably do not use all of the features to the best of their ability. Customer support is very helpful. Reasons for choosing ClienTrak Customer service, and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marilyn G. Owner Retail ### "Marilyn’s review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Always been satisfied! Technical support has always helped and friendly staff. This is the only software I have ever used and have been in business for 32 years. Never had any reason to change Pros Product is easy to use since I have different age groups at my salon Cons I don’t have anything to not like about the system Reasons for choosing ClienTrak Saw it at a hair show and \[SENSITIVE CONTENT\] was very patient with me Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tina G. Owner/Stylist Retail ### "ClienTrak keeps getting better and better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2022 I am a pencil pusher, and the use of the computer was not my go to preference. Once I had the information uploaded the ease of use and the time saved converted me to a huge appreciation for this program. Pros It was easy to enter all of the client and retail info at the start (22 years ago) and the company continuously updates the software for ease of use. I recently closed my full-service salon with 22 employees and became and independent stylist in a salon suite. I was able to retain access to my old software for 30 days while transitioning into a single user program. I LOVE that I can call my support team and they always respond and able to quickly answer questions. Cons Any issues I have tend to be operator error!! My lack of computer skills and my impatience lead me to call my support team for quick answers however the program is so simple that someone with more patience or greater computer skills probably would not have to call on the team. Reasons for choosing ClienTrak The Team!!! Amazing staff that were humble and not pushy. Their patience and guidance sold me. The product seemed smart and simple, but I was still intimidated. The time they gave was worth it's weight in gold!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Debby M. Owner Retail ### "Excellent software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2022 I love Client trac. It is very user friendly. Pros The tech support and the ease of adding services and retail products. Cons Adding prepaid without having gift cards. Reasons for choosing ClienTrak Tech support and price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.