--- title: "ClienTrak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClienTrak Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # ClienTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClienTrak ## What is ClienTrak? Salon & Spa management software that is easy, powerful and affordable. Hybrid features allow you to use an internet enabled device to view and update your schedule, customer information and reports 24/7. Online booking, 2-Way text appointment reminders, payroll, automated email marketing and more! Call for a free demo today! 1-800-397-4582 ## What is ClienTrak used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 91% Neutral 5% Negative 5% Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClienTrak?[Manage this product listing](https://www.g2.com/products/clientrak/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClienTrak 4.6 (22) VS. [4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $130 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (22) Ease Of Use 4.9 (356) Value For Money 4.3 (21) Value For Money 4.8 (343) Customer Service 4.5 (21) Customer Service 5.0 (349) ## ClienTrak alternatives [4.7 (3,692)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (296)](https://www.capterra.com/p/172058/Meevo-2/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/alternatives/) ## FAQs about ClienTrak Overview ### Which roles and teams benefit most from ClienTrak? ClienTrak is most used by salon and spa owners, owner-stylists, and office managers who manage appointments, client records, and daily operations. Practice managers use it to organize staff schedules, track services, and handle administrative tasks, while practitioners such as doctors can maintain client information and coordinate bookings. Answer based on 22 reviews Overview ### What company size and industries is ClienTrak built for? ClienTrak is salon and spa management software for small businesses; 100% of reviewers are small businesses, and Health, Wellness and Fitness accounts for 32%. Cosmetics represents 23% of reviewers, while Retail represents 18%. Its most common use case is salon management, reported by 69% of reviewers. Answer based on 22 reviews Features and Usability ### What are the key features of ClienTrak? ClienTrak offers appointment scheduling, online booking, and recurring appointments for calendar management, plus client profiles, client database, and customer history. It also includes point of sale, credit card processing, inventory tracking, payroll and commissions, customizable reports, alerts and notifications, and SMS and email marketing. Integrations ### Which third-party tools and platforms does ClienTrak integrate with? ClienTrak integrates with 2 third-party tools: Gusto for payroll and Twilio for communications. These catalog integrations cover core back-office and messaging functions, giving ClienTrak a focused connection set for teams that need basic data exchange with payroll and SMS or phone services. Getting Started and Support ### What training and onboarding options does ClienTrak offer? ClienTrak provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review and step-by-step checking of features and processes. Answer based on 1 reviews Getting Started and Support ### What customer support options does ClienTrak offer? ClienTrak provides Email/Help Desk and Phone Support. Users often describe the support team as quick to answer questions, helpful, and friendly, though a few mention frustration with higher-level customer service and occasional issues tied to account handling or pricing. Answer based on 5 reviews ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) ClienTrak supports **Appointment Scheduling** and **Calendar Management**, giving salon teams the tools to book services efficiently and keep staff calendars organized. However, it does not include **Confirmations/Reminders**. Instead, it offers other highly rated features such as **Online Booking** (**57%**), **Point of Sale (POS)** (**55%**), and **Client Database** (**52%**), helping businesses accept appointments online, manage checkout, and keep client records in one place, allowing teams to improve daily operations and deliver a more organized customer experience. Appointment Scheduling 4.4 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Calendar Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 4.3 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Client Database 4.5 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Appointment Management 4.2 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling ClienTrak 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (22) 4.2 Based on 22 reviews ## Pricing Value for money 4.3 (21) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 4.3 (21) 4.3 Based on 21 reviews ## Integrations [ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.6 Based on 22 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(4) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful OW Owner/Stylist Owner/Stylist Used the software for: 3-5 years ### "ClienTrak keeps getting better and better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 I am a pencil pusher, and the use of the computer was not my go to preference. Once I had the information uploaded the ease of use and the time saved converted me to a huge appreciation for this program. Pros It was easy to enter all of the client and retail info at the start (22 years ago) and the company continuously updates the software for ease of use. I recently closed my full-service salon with 22 employees and became and independent stylist in a salon suite. I was able to retain access to my old software for 30 days while transitioning into a single user program. I LOVE that I can call my support team and they always respond and able to quickly answer questions. Cons Any issues I have tend to be operator error!! My lack of computer skills and my impatience lead me to call my support team for quick answers however the program is so simple that someone with more patience or greater computer skills probably would not have to call on the team. OW Owner Owner Used the software for: 3-5 years ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2021 Pros Ease of use. Not complicated. It keeps a nice history of clients, their purchases for retail, their past and future appts. Cons I actually like that ClienTrak hasn’t changed much. I am a sole provider in my business and don’t need a lot of bells and whistles. If ClienTrak is considering upgrading and adding more features, I hope they consider the “single provider” who doesn’t necessarily need more and I hope they price accordingly. I don’t want to have to pay for what I don’t need. OW owner/stylist owner/stylist Used the software for: 3-5 years ### "Clientrak" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 July 22, 2021 on Pros I'm sure this product has many benefits, but I use very few of it's features, so I am not the best judge. Cons I do not like that they are always blocking me from using it and I need to call support to reinstate it. SO Salon Owner Salon Owner Used the software for: 3-5 years ### "Salon owner and ClienTrak user for nearlym 20 years" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2021 I have been mostly satisfied with clientrak software. It got set up at almost the beginning of my salon ownership, and has continued to serve us well. Pros It has been easy to set up, use and continue to adapt tom the changes in our business. Cons The thing I would like to be able to do most is eliminate clients who no longer live in our town, or have passed away. And also have a way to merge the same client if they were put in twice. OW Owner Owner Used the software for: 3-5 years ### "Marilyn’s review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2022 Always been satisfied! Technical support has always helped and friendly staff. This is the only software I have ever used and have been in business for 32 years. Never had any reason to change Pros Product is easy to use since I have different age groups at my salon Cons I don’t have anything to not like about the system SA See All W. Office Manager Used the software for: 3-5 years ### "Simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 19, 2022 Customer service is terrific. They do listen to you and make changes from your suggestions. Pros The software is simple to use and does what a salon needs it to do. It's not as modern in design as some others but it works wellfor us. Cons It could be more user friendly and the layout could be more modern. OW owner owner Used the software for: 3-5 years ### "Clentrak software is worth the investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2022 I have used them for many years and watched them grow as a company. They really listen to the needs of the clients. Pros All salon functions are easy to manage and use. I am able to navigate and use what I need on a daily basis and only incorporate the parts of it that are beneficial to me. Cons Skyline should some how be more incorporated into the system as a whole. Find it hard to switch between my desktop and the cloud based software when checking confirmations etc. its a separate beast DR Dr. Dr. Used the software for: 3-5 years ### "Excellent program " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 2, 2022 Fabulous. I’ve been with them so long that I can’t remember what year I started with them! Pros The customer support team- always available to help with my issues Cons I am Not using all the programs that are available from this software OW Owner/stylist Owner/stylist Used the software for: 3-5 years ### "Shutdown feature" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 2, 2022 Good Pros Tracks clients...their info, services, etc. Cons I purchased the product..it is MINE. However, every six mi ths or so, it will shutdown if I don't call them to get a " code". I don't believe this is even legal, I never signed or saw anything that states that I must do that...it is for THEM to protect piracy, not for my benefit. I don't believe they have any right to shut down my program...that I purchased. OW Owner Owner Used the software for: 3-5 years ### "Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 19, 2022 The girls can easily navigate from there phones Pros Easy to use . Training the team was great Cons How to delete products not used anymore [View all Reviews](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.