# ClienTrak Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClienTrak Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software

---

# 

 ClienTrak Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClienTrak

## What is ClienTrak?

Salon & Spa management software that is easy, powerful and affordable. Hybrid features allow you to use an internet enabled device to view and update your schedule, customer information and reports 24/7. Online booking, 2-Way text appointment reminders, payroll, automated email marketing and more! Call for a free demo today! 1-800-397-4582

## What is ClienTrak used for?

[Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)

Top alternative

Featured

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

5%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClienTrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.leprechaun-software.com&name=ClienTrak)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClienTrak

4.6 (22)

VS.

[4.9 (309)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$165

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (22)

Ease Of Use

4.9 (309)

Value For Money

4.3 (21)

Value For Money

4.8 (296)

Customer Service

4.5 (21)

Customer Service

5.0 (302)

## ClienTrak alternatives

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.4 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Point of Sale (POS)

4.3 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Client Database

4.5 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Appointment Scheduling

4.4 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Appointment Management

4.2 (11)

36.36% of 11 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

For Salons and Spas

4.5 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Specific for use in spas and salons

Email Marketing

2.6 (8)

0.00% of 8 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

ClienTrak 39 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Offer to rent a booth to freelance professionals

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send promotional campaigns or transactional messages via text messages

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.2 (22)

4.2

Based on 22 reviews

## Pricing

Value for money

4.3 (21)

Free Trial

Basic

$39.00

Flat Rate,Per Month

Value for money

4.3 (21)

4.3

Based on 21 reviews

## Integrations

[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (21)

4.5

Based on 21 reviews

## User reviews

Overall rating

4.6

Based on 22 reviews

Filter by rating

5(16)

4(4)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SL

Sherie L.

owner

Consumer Services

### "The Mane Event Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 13, 2022

wonderful

Pros

easy to use for all team members easy to train

Cons

no training manual for skyline.com keep forgetting what they told me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TJ

Tee Jay H.

Owner

Health, Wellness and Fitness

### "A Touch of Class"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 30, 2022

Pros

It is pretty easy to navigate and use in an efficient manor.

Cons

Sometimes we experience a lot of glitches.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WR

Wilma R.

Dr.

Cosmetics

### "Excellent program "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2022

Fabulous. I’ve been with them so long that I can’t remember what year I started with them!

Pros

The customer support team- always available to help with my issues

Cons

I am Not using all the programs that are available from this software

Reasons for choosing ClienTrak

Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amy B.

owner, manager

Health, Wellness and Fitness

### "Good software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 26, 2022

Great

Pros

Easy to use, good technical support. We have been using Clientrak for 15 years

Cons

I wish I could add inventory in the new inventory box (on hand...)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Karen D.

Owner/stylist

Retail

### "Shutdown feature"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 26, 2022

Good

Pros

Tracks clients...their info, services, etc.

Cons

I purchased the product..it is MINE. However, every six mi ths or so, it will shutdown if I don't call them to get a " code". I don't believe this is even legal, I never signed or saw anything that states that I must do that...it is for THEM to protect piracy, not for my benefit. I don't believe they have any right to shut down my program...that I purchased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Natalie M.

Owner

Cosmetics

### "Just what you need"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 24, 2022

Good experience

Pros

This software allows you to operate your business efficiently without all the extra bells and whistles that you don’t use or need anyway. In the price point it’s definitely affordable

Cons

With the new system that you’re using for us to book at home it’s a little complicated with logging in every day. I hope they make that simpler

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Karen M.

Salon/spa owner

Health, Wellness and Fitness

### "Superb spa and salon software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 24, 2022

Customer support is very helpful. I would definitely recommend it to others.

Pros

Superb spa and salon software Clientrak is very easy to use. It is a very teachable system.

Cons

I probably do not use all of the features to the best of their ability. Customer support is very helpful.

Reasons for choosing ClienTrak

Customer service, and price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Marilyn G.

Owner

Retail

### "Marilyn’s review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2022

Always been satisfied! Technical support has always helped and friendly staff. This is the only software I have ever used and have been in business for 32 years. Never had any reason to change

Pros

Product is easy to use since I have different age groups at my salon

Cons

I don’t have anything to not like about the system

Reasons for choosing ClienTrak

Saw it at a hair show and \[SENSITIVE CONTENT\] was very patient with me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Tina G.

Owner/Stylist

Retail

### "ClienTrak keeps getting better and better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2022

I am a pencil pusher, and the use of the computer was not my go to preference. Once I had the information uploaded the ease of use and the time saved converted me to a huge appreciation for this program.

Pros

It was easy to enter all of the client and retail info at the start (22 years ago) and the company continuously updates the software for ease of use. I recently closed my full-service salon with 22 employees and became and independent stylist in a salon suite. I was able to retain access to my old software for 30 days while transitioning into a single user program. I LOVE that I can call my support team and they always respond and able to quickly answer questions.

Cons

Any issues I have tend to be operator error!! My lack of computer skills and my impatience lead me to call my support team for quick answers however the program is so simple that someone with more patience or greater computer skills probably would not have to call on the team.

Reasons for choosing ClienTrak

The Team!!! Amazing staff that were humble and not pushy. Their patience and guidance sold me. The product seemed smart and simple, but I was still intimidated. The time they gave was worth it's weight in gold!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Debby M.

Owner

Retail

### "Excellent software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2022

I love Client trac. It is very user friendly.

Pros

The tech support and the ease of adding services and retail products.

Cons

Adding prepaid without having gift cards.

Reasons for choosing ClienTrak

Tech support and price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/28389/ClienTrak-Spa-Salon-Software/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)