# Metasystems Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Metasystems Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/28609/Accelerated-ICIM-ERP --- # Metasystems Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Metasystems ## What is Metasystems? Metasystems ERP software is designed for small to mid-sized discrete manufacturers in the "to-order" and mixed mode industry. The software is flexible and integrates Sales, CRM, Manufacturing, Engineering, Financials and Warranty Management. Features: Product configurator, Production & Shop Floor control, Resource Planning, Inventory control, Purchasing, Time and Attendance, Multi-level BOM's, ECR/ECN with date effectivity, S/N, Vin & Lot control, Warranty Registration, WorkFlow notifications. ## What is Metasystems used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Warranty Management](https://www.capterra.com/warranty-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Metasystems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.metasystems.com&name=Metasystems) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Metasystems 4.2 (15) VS. [4.1 (283)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (15) Ease Of Use 4.1 (282) Value For Money 3.8 (2) Value For Money 3.8 (110) Customer Service 4.4 (15) Customer Service 4.3 (276) ## Metasystems alternatives [4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.8 (113)](https://www.capterra.com/p/155436/ProShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. API Application programming interface that allows for integration with other systems/databases Bills of Material Material list of manufacturing parts and associated costs Claims Management Process of submitting and following up on claims with insurance companies CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Reports Alter the layout and content of reports Metasystems 34 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Application programming interface that allows for integration with other systems/databases Material list of manufacturing parts and associated costs Process of submitting and following up on claims with insurance companies Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Integrate with existing ERP systems Plan, manage, and track the financial activities of an individual or organization Form predictions based on past and present data/trends Automates core HR functions such as talent management, employee evaluation and learning management Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track customer orders for goods, investments, or any other purchases Customize the specifications of a finished product to meet the particular needs of a customer Plan and schedule the use of production resources Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Arrange for repairs to be performed and track prior repairs to the same item View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Plan availability and assign specific time slots for tasks and resources Arrange for and track that service agreed upon under warranty is scheduled and performed Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage the planning and execution of supply chain activities Track and document the history, application, or location of an item or activity Review data from past periods to reveal recurring tendencies and predict future performance Manage and track operations and inventory within warehouses Track, approve or deny warranty requests and manage associated customer communications Track the duration and expiration of warranty as well as any obligations under that warranty Get Advice We can help you find the software with the features you need. Features 4.2 (7) 4.2 Based on 7 reviews ## Pricing Value for money 3.8 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (2) 3.8 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (15) 4.4 Based on 15 reviews ## User reviews Overall rating 4.2 Based on 15 reviews Filter by rating 5(6) 4(6) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AP Anthony P. Property Manager Primary/Secondary Education ### "Metasys JCI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 24, 2017 This system has been in use for at least 15 years. We have recently upgraded to the latest version and have been given assistance by JCI support. The system is primarily used to gauge the building systems and make adjustments as needed. It is our number one resource when any climate-related issue occurs. We are thankful for the utility and use of this system. Pros Ease of use Available training Compatibility with different components Visual interface Customer support 60% of the time Backnet capability Cons Cost, upgrades are lengthy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jim M. CIO Electrical/Electronic Manufacturing ### "Mgr - strategic programs" 2.5 Overall Rating 2.5 2.5 Ease of Use 1.0 1.0 Features 3.5 3.5 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 September 20, 2016 Pros Stable and works for most of what we need in a mfg ERP ; fairly good configurator; ok on the accounting side Cons Old school tech and limitations on so much modern technology - built before BI a was really a consideration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Laura S. ### "Grew with the company, allowing us to double sales without growing pains" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 17, 2014 Pros: Metasystems' customer service is A+. Anything we needed, they created. Any questions we had were answered in a timely fashion. ICIM allowed us to grow from a $4M company to an $8M company, without a paperwork problem. Cons: ICIM can be a little finicky, some programs need tweaking. That being said - any time an issue came up, Metasystems fixed it immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dan P. Plant Manager ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 7, 2012 We are a cabinet door manufacturer with hundreds of door styles and thousands of options that are available on most of them. We looked for two years for an out of the box software package that would help us run our business from order inception to shipment; however, we were not able to find anything remotely close to fitting our needs. We found out about Metasystems doing a web search for “product configuration.” Once Metasystems did an online demo of ICIM we were able to see that our needs would not be satisfied by an out of the box product. The programmers at Metasystems came to our site and “set up” our very unique program. Metasystems is a very professional firm who dedicates themselves to completing a project with little or no interference on day to day business operations. The support they provide is phenomenal and only a phone call or email away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jim C. ### "" 3.5 Overall Rating 3.5 3.5 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 4, 2012 Marvin Windows and Doors has been using ICIM since 1995. We were attracted to the system because of its ability to handle complex configurations and because it can be modified to meet unique business requirements. Because of the extensive modifications we made to the system, we have done most of the ongoing system maintenance internally with oversight and help from the Metasystems staff. During the implementation, the Metasystems staff was helpful, knowledgeable and worked well with our staff, both the system users and the technical folks. Our previous system was self-developed and essentially a glorified typewriter with very weak data structures. By utilizing ICIM’s functionality, we were able to leverage additional data from the system to gain significant operating efficiencies throughout the organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Peter G. ### "" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 31, 2012 We chose ICIM ERP by Metasystems because it was designed for an operation very similar to ours - trailer repairs. We like the integration of purchasing, inventory, job costing and accounting. It's a time saver and gives us good information. The implementation wasn't too bad and the product support is excellent. Before implementing ICIM ERP we were only using stand alone accounting software. ICIM is a very powerful program and we probably don't use it to it's full capability. It does take some time to learn. Because it's so powerful, there are nuances that can only be learned over time. Metasystems has great support and there is so much flexibility that they can customize it to your needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jarrod J. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 21, 2012 Heil Trailer International is the industry leading transportation solution provider and we have been in business since 1901. We have been using ICIM ERP by Metasystems for over 15 years. They have always provided fast efficient service and have built custom applications that have met or exceeded our specific needs from day one. We continue to integrate ICIM ERP into our new acquisitions - Metasystems always manages the implementations in an extremely timely, efficient and accurate manner. Metasystems really took the time to learn about our business and our processes, this enables them to see the bigger picture and understand how one change can affect other segments of our unique business. If we need support, the team at Metasystems is always there for us with fast repairs that keep us up and running with no production stopping downtime. I don't think you will find a better ERP provider on the market than Metasystems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Laura S. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 17, 2012 We are a specialty chemical blending company with specific needs regarding formulating and purchasing/receiving. We also operate out of two offices - one for administration, and one for production. In the past, we had receiving and payables issues - where we paid for material that we hadn't fully received, etc. In addition, our formulas were difficult to access and print for production purposes. Metasystems was able to come in and create ICIM ERP that was tailored specifically to our needs - developing programs for each of our different products so everything worked perfectly. Our labels are now printed automatically w/ barcodes and specific lot numbers - generated directly from our sales order numbers. The general work flow process from sales order, to work order, to packing slip, payables, receivables, general ledger - everything is streamlined! ICIM ERP enabled us to grow from 4 million in sales to 7 million in one year, which would have been IMPOSSIBLE with the paper system we were using before. I can't imagine the glaring (and expensive!) errors that would've occurred with that kind of growth. Metasystems customer support is superb. I cannot highly recommend them enough. To be able to call or email someone in the USA, and get a near immediate response or solution is a far cry from most of the other ERP systems we looked at. I can't imagine our business without Metasystems or ICIM ERP - they are truly a partner at this point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Doris R. Materials Mgr ### "Inventory control focus review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 3, 2010 We are not fully implemented at this time. We are only running the Inventory Control, MRP and Purchasing portion of the system. We can not make a recommendation on the full ERP package at this time. Pros Improved tools and ease of use when compared to our old inventory control system Improved historical data access Cons Amount of custom programming required to meet the needs of our company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Scott F. Director of Sales and Marketing / IT ### "Great software and support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 3, 2010 I would recommend this software to other manufacturers. It gives large company functionality in a small/medium company price range. Pros This ERP package fit in almost perfectly to our business model. - Total package including financials - Flexible quote and order entry system - Solid MRP functionality - AP and AR fully integrated - Navigation and use is consistent between modules - Great support Cons \- No fixed asset module (which we knew going in and easily work around) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dan T. President ### "ICIM 10 years later" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 27, 2009 If you are looking for an out of the box clone of another software, this may not be for you. If you have some special needs and want those addressed in a quick and personally level, ICIM is the fit. We looked at several softwares and chose ICIM. No regrets after almost 10 years. Pros Very flexible, excellent support, quick response to bugs and/or enhancement requests. Programming staff that do their best to first understand you requirements, then look at the solution. Cons Not most windows friendly. The new 10G version is MUCH better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Glenn M. Owner ### "Best ERP ever seen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 24, 2009 Best overall ERP system for production I've ever dealt with. Pros Excellent Bill of Materials structure, Inventory, Costing, and Production control all the way through Accounting. Cons not using the entire system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dan P. Plant Manager ### "I would definitely recommend ICIM to any users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 20, 2008 I would definitely recommend ICIM to any users who are looking for their software to meet specific needs. Pros ICIM is a very customizable software package that will allow most company's the ability to have it meet their specific needs. I found that it is easier to make it work for you rather than force your needs into a "packaged" product. Cons Because of the ability to customize it so much the learning curve may be a little longer than an out of the box product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Bob L. Controller ### "Weigh the customer support, the ICIM ERP reliability & flexibility." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 10, 2008 Weigh the customer support, the ICIM ERP reliability & flexibility ( both business processes & system platforms ) and cost, our decision was rather easy to select Metasystems. Pros Provides flexibility to meet unique business processes e.g. BOM configurator. Reliable, not complex for a new user to grasp & apply. Cons Screens are not always consistent with key stroke applications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bruce A. General Manager ### "We have been live with ICIM for over 3 years." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 10, 2008 We have been live with ICIM for over 3 years and the best recommendation I can make is that I would make the same selection again. Pros We ultimately selected ICIM because of the people and business methods of Metasystems. Most all other ERP packages are shrink-wrap meaning that either zero or limited customization is available. One of our primary considerations was the ability to taylor the software to our unique operation. Metasystems offered the customization option and their employees provide vast experience and expertise over a broad industry spectrum. They were able to offer invaluable insight as a true partner in the definition and implementation of the package. Cons As expected, the customization of the package could at times be challenging. There were several major issues encountered along the development and implementation path but the Metasystem programmers were always available (even on nights, Saturdays and Sundays as needed), friendly, knowledgable and help to get us through all of the problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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