Who Uses This Software?

All types of repair businesses


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $395.00/one-time
  • Deployment
    Installed - Windows
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • GrenSoft
  • www.grensoft.com
  • Founded 1992
  • United Kingdom

About WorkTracer

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise. Price is $395.


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WorkTracer Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management
  • Barcode Support
  • Billing & Invoicing
  • CRM
  • Parts Inventory Management
  • Point of Sale (POS)
  • Repair Tracking
  • Work Order Management

WorkTracer Reviews Recently Reviewed!


This is the best software I've ever used

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that you can track your workers really well on this, and thats helping a lot of accountability

Cons: I don't like the customer support but they fixed the issue now so it should be good to go! I like how responsive they are

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Been using WT since 2009

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Affordable, no monthly charges. Support is awesome! Updates are free. Does exactly what I want to do/

Cons: Some of the reports and similar features take a little experimenting to fully use. There are many features that I don't use.

Overall: It does EVERYTHING I need for my computer repair business.