# Page 5 | HomeGauge Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is HomeGauge the right Home Inspection solution for you? Explore 501 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/29014/HomeGauge/reviews

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HomeGauge

4.6 (501)

[View alternatives](https://www.capterra.com/p/29014/HomeGauge/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of HomeGauge

## Showing most helpful reviews

Showing 101-125 of 501 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PH

Paul H.  
Owner  
Real Estate  
Used the software for: 2+ years

### "HomeGauge review"

February 16, 2020

5.0

Taking photos in the appropriate areas of the software saves me a great deal of time.

Pros

I love how robust and flexible the software is for customizing. The developers have done an outstanding job anticipating all types of uses and contingencies that make this software very user friendly. The program can be tailor fitted to individual types of properties or used as a template for many similar properties.

Cons

I wish there was a way to move batches of photos from one component to another. Sometimes I will take photos on my companion device when I'm in the wrong component. Cutting & pasting each photo individually from one component to another is a pain.

Review Source

KS

Keven S.  
Owner/Operator  
Information Services  
Used the software for: 2+ years

### "Couldn't imagine using anything else..."

January 30, 2020

5.0

See above.

Pros

After 15 years of using HG software, I couldn't imagine using anything else. I've seen hundreds of other inspection reports in the 18 years I've been a full time professional Home Inspector and nothing else compares. The look, feel, intuitiveness and ease of use far separates HG from other competitors. I get compliments all the time in the field from those who see my finished work everyday and my referrals generate from a sleek professional looking report. But it doesn't stop there, my website and email is all hosted through HG. It's the best, hands down, the best.

Cons

None. It keeps getting better with every update.

Review Source

HL

Humberto L.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great software all in one!"

January 21, 2020

5.0

Pros

I love this software because it has everything I need for my company in one software. From the software generating reports, scheduling, keeping track of inspections per month, sales revenue, etc. Plus customer service is always a call away, with no long holding times, and get your problems fixed instantly. Definitely would recommend!

Cons

The updates tend to always have bugs and the system should be a bit more personal to each company.

Review Source

JP

Joseph P.  
Senior Vice President  
Real Estate  
Used the software for: 2+ years

### "Great Deal"

February 8, 2020

5.0

Got my life back. This software cut my report preparation time in half from the previous software I used.

Pros

It is a stand alone software. No more MS word macro malfunctions. Great for organization of the data. And the versatile platforms allows you choice of field devises for gathering of the data.

Cons

The defect comments are note very strong. I had to import most of my defect comments from my previous software that I had improved over the years. However, it was not difficult at all to transfer the comments.

Review Source

DC

Doug C.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Best looking reports"

February 7, 2020

5.0

Wouldn’t change companies for these other cheap looking layouts.

Pros

The layout and how easy things are to navigate. If I have any issue or question the support team is very knowledgeable and helpful. Each time someone sees our reports we get compliments on the look and layout verse other in the area.

Cons

How I can’t hide documents from the team or the ability to only share what’s needed.

Alternatives considered

[Home Inspector Pro](https://www.capterra.com/p/70519/Home-Inspector-Pro/)[3D Inspection System](https://www.capterra.com/p/145702/3D-Inspection-System/)[Horizon](https://www.capterra.com/p/29052/HORIZON/)

Reason for choosing HomeGauge

Ease of navigating the software and the layout.

Review Source

DP

Daniel P.  
Home Inspector  
Construction  
Used the software for: 2+ years

### "Awesome product easy to use and manage my schedule."

January 29, 2020

5.0

The customer service is amazing. Anytime I have had an issue with the software they have been able to figure it out immediately. The support team is quick and great to work with. They don't talk over your head. Home gauge also manages my website. I constantly receive complement on the site. If I need something changed or added, they have it done in less than 24 hours.

Pros

Ease of use for me and my customers. Easy to track inspections and manage my schedule Easy to book appointments My website

Cons

I don't have any complaints. Keep up the great work!

Reason for choosing HomeGauge

The company I worked for previously used HomeGauge. The customers and real estate agents love the ease and layout of the reports.

Review Source

SB

Scott B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Home Inspection software"

January 21, 2020

5.0

Overall my experience with homegauge is fantastic. The staff have always been more than helpful and knowledgeable whenever I've had a question.

Pros

As a Home Inspector I have been using Homegauge for over 4 years. I find that once the templates have been designed specifically to my needs it makes the report writing for an inspection very easy and saves a ton of time. I can constantly update the templates to make them even more efficient.

Cons

The software although easy to work with, can take a little while to get used to and even longer to personalize. But once complete it can really speed up the inspection and report writing process.

Review Source

MT

Michael T.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Overall its an ok product"

February 7, 2020

3.0

Its functional.

Pros

The software is a complete package. It includes report writing and office features.

Cons

Simple usability updates and corrections/repairs to the software are not performed. Support is difficult to get through to. The company cares more about selling insurance than providing inspectors with a solid platform to operate a business and produce inspection reports. Once your business is set up it is exceptionally difficult to make a transition to another software which makes you feel like your business is trapped.

Reason for choosing HomeGauge

Not just report writing but office management and scheduling.

Review Source

AD

Allan D.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Novice to Pro"

January 21, 2020

5.0

As long as I’m in the Home Inspection industry I will use HG. Over the years I have tried other softwares just to see if I like anything better. I have never left HG.

Pros

I have used HomeGauge since 2008. I love the fact that the software is easy to use and understand it can grow with your business as your Company grows. I also really appreciate the Customer Service, they are very helpful and can get you back in business when issues come up or if you happen to make a mistake.

Cons

Sometimes changes come about slowly, but when changes do occur they are well thoughtful.

Reason for choosing HomeGauge

Simplicity, expand ability and customer service.

Review Source

JM

Jim M.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Easy to use and customize"

January 30, 2020

5.0

Pros

I use this home inspection software daily. It confirms all areas of the home are inspected prior to leaving the premises. You have the option of conducting the report on a hand held device, loading pictures in the relevant category or using a separate camera and loading the pictures at home. The template can be customized for your input and report format for the customer. Customer service is top notch.

Cons

When moving photos from one section to another they change size. You have to double check the report prior to sending it to the customer to ensure photos aren't enlarged.

Review Source

CB

Carlos B.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Home Gauge for start up companies"

February 7, 2020

5.0

Its a good system software with a good support team.

Pros

Their is a lot of videos on how to use the software. making templates at first is a little time consuming, but once you have them made its easy and to write reports.

Cons

I feel that the dash board is difficult to navigate. Their is so much that can be done with the software that going through all the window is some what difficult. Also it would be nice if you can just adjust inspection service rates without having to add a new service at a different rate then originally set. For me every client is different so rate change accordingly.

Review Source

DB

Doron B.  
Architect and Home Inspector  
  
Used the software for: 2+ years

### "Excellent software with useful features"

June 6, 2018

5.0

Pros

HomeGauge is an excellent program for writing home inspection reports and much more. They have very useful features like scheduling appointments online, and sending contracts for clients to read and sign electronically. The software is advanced and elaborate, you can customize your templates and report styles as needed. The reports are detailed, well organized and user friendly, with both pictures and narrative. Tech support is excellent, above and beyond any tech support I got from other companies in years.

Cons

The price is a bit high. It's especially tough in the winter, when there's not much work and income. And if you need the NPMA-33 form.(If you don't use it often, you can find the form online for free thru HUD, fill it out and attach it to your report as PDF)

Review Source

KC

Keytauna C.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Great Product for Growing Business"

February 5, 2020

5.0

HG overall is amazing! You can access your dashboard on the computer or on your phone. Our clients and agents love it. It makes it very easy for us to get our reports out as soon as possible.

Pros

This software is very user friendly and home inspectors who are on their own and don't have any staff can figure it out very easily. If you have staff or add staff, customer support at HG is always there to help and they go above and beyond to help you use their product.

Cons

It doesn't have the ability to be customized to our specific company. Like it would be great if I could customize my dashboard workflow to the way I like it.

Review Source

SS

Stan S.  
Home inspector  
Construction  
Used the software for: 2+ years

### "Homegauge software"

January 22, 2020

5.0

This software has been a big part of my success as an inspector. Many of the comments that I receive from customers and realtors refer positively to my reports.

Pros

This is a comprehensive software that provides me with the opportunity to offer an inspection report to my customer that is complete, easy to understand, and generally easy to manipulate. Any questions that I have ever had about this software have been answered by the support team. Support personnel have always been readily available, friendly, and very competent.

Cons

It can sometimes be cumbersome with all of the aspects included in the templates.

Review Source

TR

Todd R.  
Owner - MIBT Home & Property Inspection  
Real Estate  
Used the software for: 2+ years

### "HomeGauge helps me produce professional reports for my clients"

January 21, 2020

5.0

I would not use any other software in my home inspection company.

Pros

I have found that HomeGauge Reporting software is easy to use, provides plenty of technical information, and allows for simple use of photographs in my reports.

Cons

I’m not using it to its fullest potential and would recommend that you go through some developer training as soon as you start using the product!

Reason for choosing HomeGauge

I like the convenient monthly lease option and I am always up to date on the software! It is also very user-friendly and I was able to you start using the software right away on my own.

Review Source

BM

Brad M.  
Principal  
Real Estate  
Used the software for: 2+ years

### "Comprehensive Inspection Solution"

February 4, 2020

4.0

The company is committed to the industry's mission, offering real value to inspectors, professionalism and maintaining a front to end solution.

Pros

HomeGauge helps streamline the inspection cycle from appointment scheduling, inspection agreement, reminder emails, creating report, publishing report, distributing report, and thank you emails.

Cons

Software interface is somewhat convoluted and takes a commitment to learn how to work around all the idiosyncrasies.

Reason for choosing HomeGauge

Impressed with their web presence, fairly low barrier to entry, configuration options, smart comments and web and email hosting.

Review Source

MB

Mike B.  
Owner/Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "My customers love Homegauge"

January 22, 2020

5.0

I have had a very good experience with Homegauge. I don't see changing any time soon.

Pros

The software was easy to learn and setup. I like how easy it is to modify, add, and revise comments. My customers love the request list feature. Customers also love the layout, detail, and ease with which the reports can be read.

Cons

Right now, the biggest con is how to fully integrate the Homegauge Companion so that I can begin using the technology in the field to help ease the amount of time I'm spending in the evening writing reports. I want to be able to spend time with my family instead of in my office doing reports and Homegauge Companion is going to be a big part of that becoming reality. Some more in depth training with the app would be great.

Review Source

MM

Michael M.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "HomeGauge inspection report software"

January 21, 2020

5.0

Pros

The software is very easy to use, I am able to alter the templates to my style of reporting and for many different types of inspections. The software provides many needs for office use and tracking all documents. Clients can also schedule online if we choose that option. I researched many different report software companies, for about a year, before choosing Homegauge.

Cons

Any issue I have had, very few small issues, were corrected by Homegauge when brought to there attention. Homegauge even made changes to the template so we could further customize our report.

Review Source

WC

Will C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "CheckIt Home Inspections loves this software"

January 21, 2020

5.0

Home gauge is great with the agreements and notifications. I wish I knew it a little better.

Pros

love the tech support and updates, always call me back

Cons

I feel like its hard top customize your template and edit the documents. but I have never been to any classes

Alternatives considered

[InspectAll](https://www.capterra.com/p/126104/InspectAll/)

Reason for choosing HomeGauge

I like it, other inspector I was training under had it and I was used to it. I didn't want to learn something new.

Review Source

CS

Christopher S.  
Owner- Inspector  
Information Services  
Used the software for: 1-2 years

### "My experience"

February 9, 2020

4.0

Overall, good. I just use it for reporting. I haven't solve much because of it. Overall, it has been reliable.

Pros

It is fairly easy to use. I can take payments online

Cons

Can't import comments from one template to another. Sometimes the emails don't go out to the clients. With all the time i have going everywhere else, it is difficult for me to copy and paste or rewrite comments just for creating another template or learning all the capabilities. when editing images, it would be nice to be able to turn and manipulate the rectangle box when marking a photo. There may be more, but I haven't had the opportunity to learn about the full system.

Review Source

SS

Scott S.  
Home Inspector  
Consumer Services  
Used the software for: 2+ years

### "Homegauge Review"

January 21, 2020

4.0

I have had a few customer service issues with the software, mostly user error and there customer service has helped me every time. Cu do's to customer service they are always pleasant and professional.

Pros

The ease of use. I am not a computer geek and I have been able to manage our inspections fairly well. I have received numerous compliments from our customers for our software in the ease of use and the professional format it provides.

Cons

The auto fill capabilities of the software are lacking a little bit. Filling out the realtor info during scheduling seems more difficult than it needs to be.

Review Source

JW

Jason W.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Detailed beautiful reports."

January 21, 2020

5.0

Pros

All the tools you need to create a state-of-the-art beautiful report. Pictures videos Drone footage 3D footage, whatever you would like to include in your report can be done with homegauge. I also love the create request list for the client.

Cons

They have improved the scheduler for multi inspector businesses. I still use the classic scheduler for single inspector companies. it's very very convenient. It is a little clunky and they promised to improve it. It works fine. Looking forward to new advancements which they keep coming up with all the time.

Review Source

DD

Dave D.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great product but loosing ground to some others..."

January 21, 2020

4.0

Overall is good. Looking forward to trying the new dashboard. monthly price is right!

Pros

HG software and dashboard makes business processes more integrated. appointment scheduling, billing, CC payments, report delivery and retention. This makes my job a lot easier. I have also used the report builder enough to be good at it...

Cons

The report builder is a bit cumbersome. - Desktop software has issues synchronizing report data to cloud storage - I always have to fuss with every video I edit to get the correct preview picture - I don't use the HG companion as too difficult and time consuming to navigate during an inspection

Reason for choosing HomeGauge

Price, Dashboard capability, CC processing, seemed easy to use at the time.

Review Source

RH

Rick H.  
Owner/Inspector  
Real Estate  
Used the software for: 2+ years

### "HomeGauge is a great Companion"

January 22, 2020

5.0

Pros

The reports are easy to write and the finished report looks very professional. Customers tell me all the time that my reports are very detailed. What I like most about the software is the Companion. It is so easy to use and saves so much time in doing reports. I can put all the information about the house in the report on the job. One of the best thing about HomeGauge is the staff. They are always friendly, knowledgeable, and willing to help in anyway possible.

Cons

Not sure, I've never had a negative experience with HomeGauge in over 3 years.

Review Source

MS

Michael S.  
Owner/Inspector  
Real Estate  
Used the software for: 2+ years

### "Buy Wise Home Inspections HomeGauge Review"

January 31, 2020

4.0

Have used HomeGauge for 6yrs. and i am thoroughly pleased with this software. Any issues that i have experienced the HomeGauge team has jumped in and corrected the issue and got me on my way. Which by the way have been simple fixes ( i just didn't know where to go to correct them) and very few times in 6yrs!

Pros

Ease of use and ability to save your regularly used comments for future inspections, saves tremendously on report time. Multiple report layout choices.

Cons

Occasional issues with uploading report and sending to client, yet for most part it resolves itself quickly and could be a lag in my internet service ?

Review Source

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