# Page 7 | HomeGauge Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is HomeGauge the right Home Inspection solution for you? Explore 501 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/29014/HomeGauge/reviews

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HomeGauge

4.6 (501)

[View alternatives](https://www.capterra.com/p/29014/HomeGauge/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of HomeGauge

## Showing most helpful reviews

Showing 151-175 of 501 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JH

John H.  
Home inspector  
Real Estate  
Used the software for: 2+ years

### "Companion user"

February 7, 2020

5.0

It is a good field use program that needs to be updated.

Pros

I use the companion on my phone, very easy to use, easily transfers to my computer via HG cloud.

Cons

There is a lag between updates and suggested improvements of up to a year. Also, updates like photo size selection, adding arrows and circles on the phone, even transmitting reports from the phone do not seem to interest the software developers at all. These are things that would help any inspector using the software.

Review Source

MJ

Mark J.  
Stucco Inspector  
Construction  
Used the software for: 2+ years

### "Works for stucco inspections"

January 30, 2020

5.0

Pros

Original use was for traditional home inspections. I transitioned over to only stucco inspections (stucco is a big problem where I live) and was able to modify reports to suit my needs. The ability to track history on previous inspections and clients has been vital to growing my business. The automatic emails for sending out invoices has been extremely helpful as well!

Cons

Not much really. Some of the inner workings can be complicated, but that’s why there’s customer support.

Review Source

PP

Paul P.  
Inspector  
Civil Engineering  
Used the software for: 2+ years

### "My Thoughts About Home Gauge"

February 7, 2020

4.0

System is powerful and makes a good impression with client and agents.

Pros

The software works without bugs and is easy to modify to my unique needs.

Cons

Built in support / help is very poor. Over the phone supports is GREAT, but built in support to say. change a agents email address, is less then helpful and in some cases creates a lot of frustration and extra work.

Reason for choosing HomeGauge

NA

Review Source

MN

Mark N.  
Lead Inspector  
Real Estate  
Used the software for: 2+ years

### "HomeGauge Home Inspection Reports"

January 30, 2020

5.0

Started off with a check list type inspection report 14 years ago. Of course a computer generated report with photos and adaptability become a superior a immediately.

Pros

The ease, thoroughness and adaptability of this reporting system.

Cons

Steep leaning curve if figuring out the program on your own. Training's are available but be prepared to travel a sizable distance in most cases.

Review Source

TE

Tracy E.  
President  
Real Estate  
Used the software for: 2+ years

### "Best software and customer service anywhere"

January 30, 2020

5.0

My customers and realtors really enjoy how interactive this software is and how easy it is to use. The staff at HG are always willing to help and they know what they are talking about.

Pros

I really like the ease of use and modern features, HomeGauge is constantly upgrading and adding features to make my reports easier to type and easier to read. I can't imagine why any home inspector wouldn't give HG a try, I'm sure that they would change software if they did.

Cons

I like pretty much everything about this software.

Review Source

JR

Jack R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best We've Had"

January 30, 2020

5.0

Customer support is excellent. I only wish their hours were extended for late day and saturday support since that is when we are completing orders and can run into an issue.

Pros

versatility in adding photos, videos. Added features like BuildFax and Inspection Notice for Clients

Cons

Restrictions for updating client/agent information

Review Source

MD

Mike D.  
owner  
Real Estate  
Used the software for: 2+ years

### "No more upgrades."

January 30, 2020

4.0

Overall good, could be better. Hate to see the new companies coming out with better features and ease of use.

Pros

Easy to customize. Nice looking reports.

Cons

Upgrades remove features. Company ignores suggestions Manipulation and highlights for images need to be better

Switched from

[Palmtech Home Inspection Software](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/)

HG is just better in many ways.

Review Source

AO

Artie O.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Easy to use... easy to personalize...easy to upgrade"

January 22, 2020

5.0

I have been using this product for 4 years and have had minimal (if any) problems, and when I do the support staff is always there to help me out.

Pros

The ability to change on the fly. Using this software on a daily basis the need to make changes based on the inspection you are working on helps keep the report writing fresh and current. The integration with the Companion software keeps field reporting up to date and desk report writing faster.

Cons

I really have no cons. The software works as promised.

Review Source

JK

Jon K.  
CEO/Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Outstanding Inspection Report Software"

February 7, 2020

5.0

HomeGauge has always responded quickly to any questions have had. Wonderful people to work with, who care about what they do.

Pros

This software allows you to create very professional, detailed reports that are user friendly and will impress your customers.

Cons

Just takes time to customize your comments to speed up the report writing process. I would be interested in more pre-built templates/comments. Kenton Shepard Template is an amazing resource for comments, but a little overwhelming to use.

Review Source

MH

Mark H.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best home inspection software period"

January 24, 2020

5.0

This software allows me to capture all the essentials components of a home.

Pros

Home Gauge is highly intuitive and user friendly. I can complete reports in no time flat. Since the software is user-customizable I have it set up the way I want and I get rave reviews from my customers.

Cons

There is very little not to like. The one thing the software can't do is add punctuation for foreign names, like tildes.

Review Source

PG

Paul G.  
owner  
Construction  
Used the software for: 2+ years

### "Happy with the support for a non computer familiar person"

January 22, 2020

4.0

I was very happy being able to talk to \[SENSITIVE CONTENT HIDDEN\] directly in the past and he always got things taken care of when I had to replace a computer etc. I can say that I have not been disappointed with the tech support recently.

Pros

easy to archive and modify reports on the fly in the field

Cons

Needing to be connected to the internet to upload, it would be nice if I could hit upload and then the software would upload when internet service was available. There is very limited service in many areas where I work.

Review Source

TB

Thomas B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great Choice"

February 8, 2020

5.0

From scheduling to payment the software is invaluable.

Pros

Everything. It is far superior to all other software I have tested. My five years of use have been almost without issue. The rare occasion I have had an issue support usually has had it resolved within an hour. The software is evolving all the time. Always improving.

Cons

I honestly can not think of anything but I am sure new improvements are being worked on right now that will make me go oh yes that makes sense.

Review Source

DL

Doug L.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Home Inspection Software"

January 30, 2020

5.0

I enjoy the ability to flex my report with the structure I am inspecting.

Pros

I have been using HomeGauge Software for 5 years this summer. I recommend the software, have and will purchase again. Very Satisfied with support when needed, I would highly recommend the 3 day class.

Cons

Without the 3 day class it is daunting to get a rhythm to the inspection itself. I have a FLIR camera that is difficult to load pictures to the report without going around left field but it is possible.

Review Source

DH

David H.  
Owner  
Construction  
Used the software for: 2+ years

### "iOS version"

January 23, 2020

2.0

Overall it is a professional looking report but the iOS version needs work

Pros

I like that the software does everything from sound to pictures to videos and integrates them all together for a very good report

Cons

The companion app on my iPhone is not very stable and has crashed a few time with me losing everything including the pictures even though I had it auto back up every 15 minutes. That flaw has caused me alot of time and money.

Review Source

BG

Brian G.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "HomeGauge Rocks"

January 21, 2020

5.0

Pros

The Versatility and investment to new features.

Cons

There isn’t anything I dislike about it!

Review Source

JG

John G.  
Professional Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Homegauge software review"

January 30, 2020

5.0

Overall I am pleased with this software.

Pros

I like the availability of Homegauge team. When I have a question they are quick to respond and help me. They also are very knowledgeable. The software itself is very simple to use once you get familiar with it.

Cons

The only problem I’ve had with the software is that once in a while when I try to add a picture to my report it will tell me that it did not save and I have to do it over.

Review Source

HS

Hank S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "HomeGauge for the long run."

January 21, 2020

5.0

Excellent

Pros

There may be new players in this software space, but HomeGauge has been one of the most consistent and pioneering members of the home inspection community for decades. The customer service is responsive and helpful. The software is completely customizable.

Cons

HomeGauge does like to focus on making big updates periodically and small requests for improvements can take time.

Reason for choosing HomeGauge

There was no other like HomeGauge when I purchased the software.

Review Source

CA

Curtis A.  
Owner and Principal Inspector  
Real Estate  
Used the software for: 2+ years

### "Works great for me!"

February 8, 2020

5.0

My experience has been great. The app and software is reliable and support is quick during business hours if needed.

Pros

I like how it is reliable and how I have been able to learn how to use it efficiently.

Cons

I wish I could use high resolution pictures. I wish there was a letter slider in the app when adding an auto comment.

Reason for choosing HomeGauge

Good reviews. Good looking software. Affordable. Does what I need. We use the Services for scheduling and agreements and it works great.

Review Source

JK

Jason K.  
Home Inspector  
Real Estate  
Used the software for: 1-2 years

### "Quality to value"

January 31, 2020

4.0

Pros

The software is very nice as it come with many features that are useful in reducing time it takes to do a report: auto comments, most brands and companies are already in the templates, and the BuildFax.

Cons

I have a Degree in Information Technology and it still isn't the easiest to use when starting out. Getting training would help speed up the learning curve. One of the things I like least is the connection between the app and the desktop software: save report, upload to cloud, open software on computer, download from cloud, open report from downloads folder. Just seems like too many steps.

Review Source

AR

Alonzo R.  
Professional Home Inspector  
Real Estate  
Used the software for: 2+ years

### "HomeGauge Inspections"

January 22, 2020

5.0

Pros

The ease of use. The program can be installed on my phone and the complete inspection done before I leave the inspection site.

Cons

I purchased this program from the inception of my company. I haven't had any issues with the program.

Alternatives considered

[WhisperReporter](https://www.capterra.com/p/171213/WhisperReporter/)

Reason for choosing HomeGauge

Ease of use.

Review Source

KP

Kevin P.  
hOME iNSPECTOR  
Real Estate  
Used the software for: 2+ years

### "Fantastic inspection software"

January 21, 2020

5.0

It has helped my customers with the CRL feature. It is very popular with the realtors during negotiations.

Pros

It is extremely user friendly and customizeable.

Cons

I have no complaints with the software. I am extremely sastified with the support that is available during business hours. The only downside is not having 24 hour tech support when problems arise after HomeGauge closes.

Reason for choosing HomeGauge

I have a friend that used it and was impressed with the companion feature.

Review Source

KZ

Kyle Z.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "A leader in the industry "

January 30, 2020

5.0

From day one the customer service and tech department have been second to none!! The software is incredibly user friendly! I get positive feedback on a weekly basis on how my home inspection reports are so easy to understand. A huge thank you to Home Gauge for revolutionizing the industry!!

Pros

The Customization of the software and templates and how easy it was to use.

Cons

The mobile app version does not allow the report to be finalized from a tablet

Review Source

SP

Shannon P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "User Review "

January 30, 2020

5.0

Software saves me time and creates professional reports.

Pros

Laptop and mobile work well. Can customize a few options. Software has worked well over the past 6 plus years. Minor problems but tech team usually solves issues quickly and are knowledgeable about the software.

Cons

Some changes I make in the template do not save and have to be changed each time. Every once in a while customers have problems logging in, but typically it is user error.

Review Source

TL

Thomas L.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Easier with HomeGauge "

February 4, 2020

5.0

Pros

I am not very confident dealing with software so switching from my previous software to HomeGauge was not an easy decision. The professional support team helped me get my software set up exactly how I want it and are always there when needed. This software cut my report preparation time in half.

Cons

What do I like least about this software..... It is not free. I am confident that it would not have the same quality if it were.

Review Source

JT

Jim T.  
Owner  
Construction  
Used the software for: 2+ years

### "My feedback"

February 4, 2020

5.0

Pros

Easily edited to customize to my own requirements.

Cons

Not much. They generally have the home inspection trade figured out and the software is fairly seamless. My one complaint is the M-F 9-5 eastern help line. I'm busy inspecting during the 'workday'. I find I need help at 7 PM or 5 AM and on weekends. Seems to me they should have someone on call over a broader time range/

Reason for choosing HomeGauge

More mature software, broader option range

Review Source

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