# OnSite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnSite Software - reviews, pricing plans, popular comparisons to other Production Scheduling products and more.

Source: https://www.capterra.com/p/2902/OnSite/pricing

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# 

 OnSite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OnSite

## What is OnSite?

OnSite is a business management product designed specifically for apparel screen printers and embroiderers, promotional product distributors and manufacturers, award companies, and digital printers. Functions include production and design scheduling, CRM, customer quotes, order entry, designs management and proofing, work flow management, marketing, payables, payment processing, purchasing & inventory,and full double ledger accounting.

## What is OnSite used for?

[Apparel Management](https://www.capterra.com/apparel-management-software/)[Production Scheduling](https://www.capterra.com/production-scheduling-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/)

Top alternative

Featured

Overall rating

Based on 166 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

4%

Starting price

$60

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnSite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shopworx.com&name=OnSite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnSite

4.4 (166)

VS.

[4.5 (157)](https://www.capterra.com/p/134177/MRPEasy/reviews/)

Starting Price

$60

Flat Rate, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (166)

Ease Of Use

4.4 (157)

Value For Money

4.4 (151)

Value For Money

4.5 (142)

Customer Service

4.6 (162)

Customer Service

4.5 (147)

## OnSite alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[3.8 (68)](https://www.capterra.com/p/143792/SyteLine/reviews/)

Starting price

$180.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (344)](https://www.capterra.com/p/142477/ERPAG/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Purchasing & Receiving

4.4 (41)

80.49% of 41 reviewers that rated this feature as important or highly important

With this capability, you can order, receive, and track products efficiently. Users think it streamlines purchase orders, receiving, and inventory, keeps processes linked, and supports bulk actions, but some report cumbersome workflows and inconsistent API connections.

Production Management

4.5 (40)

72.50% of 40 reviewers that rated this feature as important or highly important

OnSite gives you robust tools to schedule, track, and manage production across multiple lines and departments. Reviewers appreciate the visibility into order status, easy scheduling, and capacity management, though some mention setup complexity and a desire for more automation.

Inventory Management

4.3 (42)

64.29% of 42 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Billing & Invoicing

4.5 (40)

75.00% of 40 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Shipping Management

4.2 (37)

62.16% of 37 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Supplier Management

4.3 (35)

57.14% of 35 reviewers that rated this feature as important or highly important

Manage all supplier data and operations

OnSite 59 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Determine and plan production capacity based on changing demands

Manage and track all internal and external communication conducted via calls, email, text, or chat

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Graphical representation of data

Electronically collect payments for goods or services

Integrate with existing ERP systems

Designed for businesses in the printing industry

Designed for small businesses

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Material requirements planning software manages the scheduling and inventory control for manufacturers.

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Track and manage the profit margin between the cost of a product and its selling price.

Calculate rule-based prices for a product/service

Present a catalog of inventory that customers can view

OnSite gives you robust tools to schedule, track, and manage production across multiple lines and departments. Reviewers appreciate the visibility into order status, easy scheduling, and capacity management, though some mention setup complexity and a desire for more automation.

Plan and schedule the use of production resources

Track the production of materials and items over certain periods or seasons

Create, send, and track purchase orders and their statuses

With this capability, you can order, receive, and track products efficiently. Users think it streamlines purchase orders, receiving, and inventory, keeps processes linked, and supports bulk actions, but some report cumbersome workflows and inconsistent API connections.

Generate quotes or estimates for customers

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Manage and control operations that take place on the shop floor or factory floor

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (165)

4.3

Based on 165 reviews

## Pricing

Value for money

4.4 (151)

Basic

$60.00

Flat Rate,Per Month

Value for money

4.4 (151)

4.4

Based on 151 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[

InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (162)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (162)

4.6

Based on 162 reviews

## User reviews

Overall rating

4.4

Based on 166 reviews

Filter by rating

5(94)

4(52)

3(13)

2(4)

1(3)

Mentioned topic

Sorted by most recent

Emerald C.

Owner

Printing

### "Repeat Job Management as an imprinted is Critical"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 1, 2022

Our overall experience is a positive and we do continue to plug away. There are times that I feel Like I could try a different system as I have had to learn to live with some of the daily issues.

Pros

I use this software system from end to end. I use it for every sale, every item that gets customized and every item I sell. This system is our lifeline for job management and job repeatability. I also use this system for purchase management, inventory and accounting. I like the fact that I am able to undertake all functions with a single system allowing us to have store all our data in one place. I also like that I can go back easily to find out what we did for a customer and easily repeat the job with the tracking within this system.

Cons

I do not care for the way that system manages inventory and accounting. I find the system doesn’t have any built in error tracking especially with regards to these two areas. There have not been enough technical advancements over the years to say that their software has incrementally improved over the years. The system is complex and I find that the tech support sometimes lacks in the area of ensuring a proper setup for the business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Brian K.

Owner

Retail

### "AP Design and Onsite work well together"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 24, 2022

It has changed the way we are able to track revenue and expenses. We are able to see our profit and loss with the click of a button.

Pros

Its ease of use. Our prior software was cumbersome and difficult to make changes.

Cons

We are unable to use the bulk email feature when sending e-mail. We use Offcie365 and have to click through each invoice or statement individually.

Reasons for choosing OnSite

Onsite fit our business model better than all the others we looked at.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FF

Fadare F.

aluminum fabricator

Construction

### "''The best ways to grow your business''"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 30, 2022

OnSite is something that i can recommend for as long it takes for people to achieve there goals.

Pros

OnSite doesn't take long to duplicate how my brain works its day-to-day procedures for most of the other apps to emulate, to my findings, I thought I was searching for programming software that can handle a large formation of information. it was so pretty good at first, we might have never become an industry without the hearty information the board power OnSite brought to our work process. OnSite is an incredible illustration of excellence all through, to take advantage of your business OnSite venture has a solid administration and a pledge to demonstrate information section to get the best out of us. The best model I can imagine is the point at which a client calls and says I need to submit a request yet I don't have the opportunity sometimes I don't recall many of it but when I had an incredible plan with an enthusiastic bird on it with our organization name. the names of the buyer, the components of the plan alongside the date you can track down the mentioned data in only a couple of button taps the off chance that you get sluggish and name the workmanship you are back to another couple of and you are sending a proof to the client with a request endorsement for their mark. There is no chance we could run our exceptionally fruitful agreement designing business without something simple and strong.

Cons

The toughest and the most challenging thing with OnSite is the accounting sections, it took a while before it started working the way we wanted it to. it later works but gives us a tough time before run it normal it's lacking a sales automations.

Reasons for choosing OnSite

because of it effectiveness and processing power.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZS

Zack S.

Owner

Apparel & Fashion

### "A Requirement to Grow Your Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 23, 2022

It's an amazing tool to help your run your business. We couldn't do half of what we're accomplishing without Shopworks. I must warn however, it's complicated and incredibly deep. 3-4 years later we're still only using 80-90% of the tools/modules. It takes a team of dedicated, intelligent, and capable people to implement and..... it's it's well worth it. We survived without Shopworks up until about 10 staff members but then life became chaos. We made the jump and are thrilled. 3-4 years later our staff of 40-50 people uses it daily.

Pros

Shopworks is a decorators dream if you're looking to keep your business organized, accountable, & profitable. It's by no means perfect and you will likely find youself frustrated at times with it's rigidity but through that rigidity comes stability and bulletproof process. Imagine sifting through thousands of orders that have ran through 50+/- people across 10-20 different machines. Then clicking through a report that allows you to meter through profitability to see exactly who produced that order, how long it was supposed to take, what it actually took, what it cost you, and O.... What you made. #GameChanger

Cons

It's very expensive and every necessary feature a la carte. Each user RDP, Shopworks License, Proof Stuff, support, hosting, storage, etc.... it all adds up every month.

Switched from

[Printavo](https://www.capterra.com/p/154421/Printavo/)

Printavo didn't support the needs that we had. We needed bullet proof company permissions, and true industrial grade reporting. Shopworks has reports on the reports being run. "No not really but there's more reporting functionality that one could ever hope to have with any of the other alternatives". Printavo also doesn't support true, permission based access rules, which Shopworks is a master of. Do you want each of your people accessing, updating, or removing information. How about a Salesmen changing the production date? What about an employee working in Shipping & Receiving making product disappear because they erased something that someone else wrote in? Printavo isn't bad by any means, it's just limited for the needs of a larger business like ours. We used Printavo till we hit +/- 1 Million in sales. Then the we made the change and grew our business to 3-4 times that size.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Sarah J.

Owner

Marketing and Advertising

### "Good system for simple production. Like all-in-one system but needs a lot of automation updates."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 20, 2022

Overall good. As our business has grown its been hard to grow with Onsite due to all of the manual steps.

Pros

All-in-One software. Don't have to use 3-4 other system (i.e. webstore, inventory system, Quickbooks). Customer service is great. Pricing is good.

Cons

Way to many manual steps/processes. Needs bulk shipping, required fields, management dashboard like power bi, more importing ability, automation and overall simplify order entry.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

[commonsku](https://www.capterra.com/p/210655/commonsku/)

Reasons for choosing OnSite

Flexibility in program at that time, price, customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Andrea B.

Owner/Operator

Printing

### "Stability and Efficiency at it's finest! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Outside of the efficiency we've realized, the best thing has been the staff. Everyone we work with is knowledgeable, passionate, and quick to help or offer suggestions. They have listened well to what we need and have helped us approach things from new perspectives.

Pros

Being able to manage all of our work in the same space has been a much needed breath of fresh air and has pushed us into a more stable and efficient environment.

Cons

The biggest struggle for us has been that the software isn't web-based. My team is full of younger people who are used to more "app-like" software that is user-intuitive with vertical layouts. With this software, you really do have to understand the end to end process to understand what needs to happen next. This has also been good for my team though - they've had to learn more about other lines of business and areas of work.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

We outgrew our old software - and it wasn't designed for what we do anyway.

Alternatives considered

[DecoNetwork](https://www.capterra.com/p/186114/DecoNetwork/)

[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reasons for choosing OnSite

I liked the pitch and complete functionality. Both of the other options were more design/store oriented and we already have that covered. We needed process management and that's what we got!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LY

Laurie Y.

CFO/Account Executive

Marketing and Advertising

### "Best Option in Our Inductry "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2022

Shopworks makes daily management of complicated decorated product manufacturing so more efficient!

Pros

Full management capability from order entry to financial statements under one software package.

Cons

Not for the faint of heart...you need to establish firm procedures for who enters what data and you need to have a full understanding of accounting practices from a baseline to completion.

Reasons for choosing OnSite

Most all inclusive option and best customer service!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

David F.

CEO

Wholesale

### "Manufacturing Usefulness"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 19, 2022

Organization, inventory, and production of jobs

Pros

Inventory, manufacturing and organization

Cons

Lots of steps and often confusing to navigate

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Not able to track inventory and manufacturing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jennifer S.

Sales

Marketing and Advertising

### "Missing some functionality"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 19, 2022

Overall okay

Pros

I like that order management and production management are all in the same product

Cons

Would love to put multiple images and files under the art tab. Would like to be able to enter "clickable" links in the notes boxes and put images (example: hand drawing of artwork for the art dept to reference). Would like to customize the size of the notes boxes. We typically do not need all of the boxes supplied fore every order and the Art \* Production note boxes are usually never large enough to enter all the information. Plus the Production notes box does not print entirely on paperwork for our Production Team so Sales folks have no idea what the Production team can see. Would love to be able to jump to a particular order quickly (you can do this on the PO tab, but not on the Orders tab "Find Next PO:")

Reasons for choosing OnSite

We are using Onsite because we are a Distributor as well as a Printer so it offers both Order and Production management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sharon S.

purchasing

Consumer Goods

### "Shopworks"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

January 19, 2022

Overall the product is good, it is easy to use and the tutorials have been very helpful.

Pros

I find the product very easy to use, the importing function has made updating vendor pricing a breeze and the importing of customer payments has saved me an enormous amount of time.

Cons

I don't like that you now have to click the edit pencil before entering instructions into a PO...it's an added step. It would be nice to be able to search preprint parts by component when importing customer payments the option to import the check or card number would be helpful as this is a reference when making deposits

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2902/OnSite/reviews/)

Popular comparisons

[MRPeasy vs OnSite](https://www.capterra.com/compare/2902-134177/OnSite-vs-MRPEasy)[Acumatica Cloud ERP vs OnSite](https://www.capterra.com/compare/2902-96371/OnSite-vs-Acumatica-Cloud-ERP)

[Kinetic vs OnSite](https://www.capterra.com/compare/2902-249741/OnSite-vs-Kinetic) 

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