# OnSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OnSite the right Production Scheduling solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2902/OnSite/reviews

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OnSite

4.4 (166)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of OnSite

Ease of use

3.9

Customer Service

4.6

## Pros and Cons in Reviews

Dean N

ManagerPrinting, 11 - 50 employeesUsed the software for: More than 2 years.

“Shopworx has made it possible for us to streamline a lot of the order management process and proofing and given us online order checking for us and our customers.“

January 11, 2022

Emerald C

OwnerPrinting, 2 - 10 employeesUsed the software for: More than 2 years.

“I find the system doesn’t have any built in error tracking especially with regards to these two areas. “

August 1, 2022

HH

Howard H

PresidentPrinting, 11 - 50 employeesUsed the software for: More than 2 years.

“We love that every department: customer service, production and accounting can all access the same info and it eliminates running back and forth to ask questions as all the info is in the software.“

January 12, 2022

JP

Julie P

Finance DirectorWholesale, 11 - 50 employeesUsed the software for: More than 2 years.

“It has an obvious lack for the financial side of the business and it very clearly lets you know there are no integrations with Quickbooks, unfortunately. If the two systems would partner, you would have the whole package for screenprinting companies.“

January 12, 2022

DH

Dione H

Administration SupervisorPrinting, 11 - 50 employeesUsed the software for: More than 2 years.

“I particularly like the analysis features so that you can see what you've done in the past vs today and the job cost analysis to see your profit for each order.“

January 11, 2022

JS

Jennifer S

SalesMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“Production note boxes are usually never large enough to enter all the information. Plus the Production notes box does not print entirely on paperwork for our Production Team so Sales folks have no idea what the Production team can see. “

January 19, 2022

DB

Derek B

OwnerPrinting, 11 - 50 employeesUsed the software for: More than 2 years.

“We are able to get a more precise analysis of our business since it tracks purchases and attaches the costs to each order.“

January 11, 2022

JB

Jenny B

Sales & MarketingPrinting, 51 - 200 employeesUsed the software for: More than 2 years.

“The one down side to this system is that when training new hires it seems to take a little time getting adjusted to clicking DONE versus hitting X in the upper right hand corner.“

January 18, 2022

## Showing most helpful reviews

Showing 1-25 of 166 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dean N.  
Manager  
Printing  
Used the software for: 2+ years

### "Shopworx Helped us to the Next Level"

January 11, 2022

5.0

We've been with Shopworx since 2013 and since that point we have been able significantly grow our business, adding equipment, a second building and more decorators at the same time as being able to reduce some of our administrative and office personal. Shopworx has made it possible for us to streamline a lot of the order management process and proofing and given us online order checking for us and our customers. It has also allowed us to have all the data for our business in one place and to be able to run reports that help us track all aspects of our business. We do contract decorating, direct sales and online sales and Shopworx handles all of the different scenarios that we could possibly need it for. Having been a decorator for 23 years before finding Shopworx, the past 7 have been by far the best.

Pros

Order management and production scheduling are great here and help us run our shop at a high level. Also manage orders allows brokers to track all of their orders and call us less.

Cons

Accounting can always use improvement on most software system, that's the toughest part for anyone. Would also like an easier way to upgrade and would like if there was a better cloud version so we wouldn't need to run this on a local server, but I understand that is coming.

Alternatives considered

[Quadient Impress](https://www.capterra.com/p/210679/Quadient-Impress/)

Reason for choosing OnSite

Seemed like it just worked better all the way around, after using the demo and came with on-hands training and support that we were looking for and pricing seemed upfront and manageable.

Review Source

ZS

Zack S.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "A Requirement to Grow Your Business"

January 23, 2022

5.0

It's an amazing tool to help your run your business. We couldn't do half of what we're accomplishing without Shopworks. I must warn however, it's complicated and incredibly deep. 3-4 years later we're still only using 80-90% of the tools/modules. It takes a team of dedicated, intelligent, and capable people to implement and..... it's it's well worth it. We survived without Shopworks up until about 10 staff members but then life became chaos. We made the jump and are thrilled. 3-4 years later our staff of 40-50 people uses it daily.

Pros

Shopworks is a decorators dream if you're looking to keep your business organized, accountable, & profitable. It's by no means perfect and you will likely find youself frustrated at times with it's rigidity but through that rigidity comes stability and bulletproof process. Imagine sifting through thousands of orders that have ran through 50+/- people across 10-20 different machines. Then clicking through a report that allows you to meter through profitability to see exactly who produced that order, how long it was supposed to take, what it actually took, what it cost you, and O.... What you made. #GameChanger

Cons

It's very expensive and every necessary feature a la carte. Each user RDP, Shopworks License, Proof Stuff, support, hosting, storage, etc.... it all adds up every month.

Switched from

[Printavo](https://www.capterra.com/p/154421/Printavo/)

Printavo didn't support the needs that we had. We needed bullet proof company permissions, and true industrial grade reporting. Shopworks has reports on the reports being run. "No not really but there's more reporting functionality that one could ever hope to have with any of the other alternatives". Printavo also doesn't support true, permission based access rules, which Shopworks is a master of. Do you want each of your people accessing, updating, or removing information. How about a Salesmen changing the production date? What about an employee working in Shipping & Receiving making product disappear because they erased something that someone else wrote in? Printavo isn't bad by any means, it's just limited for the needs of a larger business like ours. We used Printavo till we hit +/- 1 Million in sales. Then the we made the change and grew our business to 3-4 times that size.

Review Source

SJ

Sarah J.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Good system for simple production. Like all-in-one system but needs a lot of automation updates."

January 20, 2022

3.0

Overall good. As our business has grown its been hard to grow with Onsite due to all of the manual steps.

Pros

All-in-One software. Don't have to use 3-4 other system (i.e. webstore, inventory system, Quickbooks). Customer service is great. Pricing is good.

Cons

Way to many manual steps/processes. Needs bulk shipping, required fields, management dashboard like power bi, more importing ability, automation and overall simplify order entry.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[commonsku](https://www.capterra.com/p/210655/commonsku/)

Reason for choosing OnSite

Flexibility in program at that time, price, customer service

Review Source

AB

Andrea B.  
Owner/Operator  
Printing  
Used the software for: 6-12 months

### "Stability and Efficiency at it's finest! "

January 20, 2022

5.0

Outside of the efficiency we've realized, the best thing has been the staff. Everyone we work with is knowledgeable, passionate, and quick to help or offer suggestions. They have listened well to what we need and have helped us approach things from new perspectives.

Pros

Being able to manage all of our work in the same space has been a much needed breath of fresh air and has pushed us into a more stable and efficient environment.

Cons

The biggest struggle for us has been that the software isn't web-based. My team is full of younger people who are used to more "app-like" software that is user-intuitive with vertical layouts. With this software, you really do have to understand the end to end process to understand what needs to happen next. This has also been good for my team though - they've had to learn more about other lines of business and areas of work.

Alternatives considered

[DecoNetwork](https://www.capterra.com/p/186114/DecoNetwork/)[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reason for choosing OnSite

I liked the pitch and complete functionality. Both of the other options were more design/store oriented and we already have that covered. We needed process management and that's what we got!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

We outgrew our old software - and it wasn't designed for what we do anyway.

Review Source

JD

Jay D.  
General Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "I am improvement from where were were, but not in all areas"

January 18, 2022

4.0

Overall the move to Shopworks was worthwhile and a step forward for us. I do run in to frustrations at times knowing that there is a better way for some areas with our old software, and would like to see some of those improvements come forward. I recommend someone looking to make a change, take a deep dive so they know all of the nooks and crannies. We spent a fair amount of time reviewing, and still found some unpleasant surprises that we had to work through. We changed from our old software for a reason, they weren't perfect either. It was worth it in the end, and the transition support was solid.

Pros

The production side of shopworks has a lot of pluses from where we were. UPS connectivity, Better purchasing and receiving, design organization, production organization/ scheduling are much improved from our previous software.

Cons

The sales side of things, along with the poor catalog integration should be improved. This is a step back from where we were. The catalog updates seem like an afterthought. The "live" integration with 2 suppliers requires multiple steps and clicks to interact with by line item, not by order and while it may be connected over the internet I would not call it live. Also the "live" feature is not available in quotes, requiring you to look up pricing with the supplier to make sure it is accurate. With all the changes with covid and pricing, this should be addressed sooner than later. The ability to link a catalog item to a production event would also make a big improvement in order entry. Quickbooks integration would be a help as well, as some of the hard wired accounting pieces don't follow GAAP. Some of the reports are limited here as well.

Alternatives considered

[Quadient Impress](https://www.capterra.com/p/210679/Quadient-Impress/)[FastManager](https://www.capterra.com/p/84102/FastManager/)[Printavo](https://www.capterra.com/p/154421/Printavo/)[InkSoft](https://www.capterra.com/p/149085/InkSoft/)

Reason for choosing OnSite

Best features for a shop of our size. All of the others were geared for smaller operations.

Switched from

[FastManager](https://www.capterra.com/p/84102/FastManager/)

The main catalyst was Fastmanager promising major updates for years, along with order migration. When they made the change to not move forward with that plan, we decided to start looking.

Review Source

RP

Richard P.  
Owner  
Printing  
Used the software for: 2+ years

### "Progressive Graphics Review"

January 11, 2022

4.0

The organization and overall efficiency that can be achieved with this product has changed the way we handle our artwork, purchasing, receiving, shipping, and invoicing. When there is a question, the support is quick to answer and also very helpful. I would recommend this product.

Pros

The ability to have all of the order information in one place is extremely helpful and makes us infinitely more efficient. We no longer have to run around and ask questions of various departments as all of the info can be stored in and associated with an order. The artwork management, purchasing and receiving management, and invoicing are all helpful and easy to use in a daily setting.

Cons

I feel like the financial reporting could be improved. There are many reports available to choose from but most either have categories I do not need and not all of the categories that I do need. We can do custom exports so we can move the data in other platforms but is another step and not ideal. This is the one area in which I feel Quickbooks was better.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

One of our artists had used the software at their previous company.

Review Source

JG

Jeremy G.  
I.T. and Sales  
Printing  
Used the software for: 1-2 years

### "Onsite is a very powerful tool for screenprinting!"

January 11, 2022

4.0

Our experience has been great. \[SENSITIVE CONTENT\] is a great resource and the support is top notch.

Pros

It makes everything after the sale a breeze, scheduling art to print is easy and very effective.

Cons

The sales role is a bit lacking for us but not every screen printer sells the same way we do or has 15 sales reps on the phone every day making calls. We are a bit unique when it comes to our sales approach.

Alternatives considered

[Impress](https://www.capterra.com/p/125632/Impress/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing OnSite

Seemed like a better fit for us and the cost was much better

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Cost and lack of being able to streamline all of our processes.

Review Source

AL

Anthony L.  
V.P.  
Printing  
Used the software for: 2+ years

### "All in one software"

January 11, 2022

5.0

It's been a godsend to have this program and couldn't imagine operating the business without it.

Pros

Before Shopworks we were using quick books for invoicing, Excel for scheduling, a giant notebook for ordering and a blackbook for financials. Now it's all in one software that integrates everything into one. Once we learned the software, we were off and running and it saved us a ton of time.

Cons

There is a bit of a learning curve to get used to all the departments it takes on but once you learn it, it's a breeze.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Needed a program that integrated everything into one software.

Review Source

CG

Chris G.  
President  
Printing  
Used the software for: 2+ years

### "Great Software!"

January 12, 2022

5.0

We have much better business organization by using OnSite. The ability to search and find data is so much easier. The real-time experience for all of our employees to find information without hunting for someone to answer questions has created much better efficiency for us.

Pros

The ability to track and manage orders without having to physically go find the paperwork to know the status of an order. I also like the comprehensiveness of this software. This is the only program that we need in order to manage everything from art to accounting. This software has definitely made it possible for us to grow.

Cons

Integration into our existing business took a little while. Definitely a learning curve to it. Only cons are that some of the fields are somewhat limiting. Not a big fan of filemaker.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quick books was very limiting and did not allow us the organization and management capabilities that OnSite did. QB is just a "catch-all" software which we found to be very impractical for our industry and as a result, we quickly outgrew it.

Review Source

TS

Tim S.  
President  
Printing  
Used the software for: 6-12 months

### "President"

November 22, 2019

3.0

We started January 1 with \[SENSITIVE CONTENT HIDDEN\] visiting our location and helping us get started. The first 3-4 weeks were a disaster. Slowly we began understanding and able to use the software more comfortably. It is not a time saver, but we like the way that all is connected. It is very difficult to know what all it does. It was a rough first year on the software. We have found many obstacles getting it work in our system but are slowly overcoming. We have found that you almost have to be an expert in using the system to overcome these things. Hoping next year is smoother. Glad that \[SENSITIVE CONTENT HIDDEN\] is in his new position. Hoping for lots of new things with fewer quirks. Also seems like the accounting part is an after thought. Very klunky for an accounting program.

Pros

That quotes, orders, POs , artwork and invoicing are all connected

Cons

There are a bugs, and it is klunky. It was very difficult to begin and train on. There is no way to know all of the functionality unless you watch all the videos. I don't see how any company of size could use this without personal training. Had we not have paid \[SENSITIVE CONTENT HIDDEN\] to get us started, it would still be sitting unused.

Alternatives considered

[ASI-ware](https://www.capterra.com/p/143561/ClientTrax/)

Reason for choosing OnSite

Cost and seemed to accomadate our needs

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

It didn't accamadate all of our needs. We liked how all was connected. Though Shopworks would make our system work faster, but it didn't.

Review Source

EM

Erik M.  
Operations Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Are you at your wits end with Shop Management Software? Shopworks is your answer"

January 11, 2022

5.0

Since 1999 we have used Shopworks. We started when there were glitches and crashes on a weekly basis. However, Shopworks has worked hard and fixed all the early day problems. The \[SENSITIVE CONTENT\] is a straight shooter and has a passion for his company. Shopworks tech support is very enjoyable to work with on the telephone and they always leave you smiling. I recommend Shopworks to take your embroidery shop to the next level.

Pros

Shopworks has proven itself in our factory for over 22 years. It is a bulletproof system that gets the job done. Shopworks encompasses everything you need to run an embroidery business from order entry, production and invoicing your customer. Their tech support is friendly, knowledgeable, and responds to your requests on the same day.

Cons

Shopworks is a no-frills software if you look at it from the graphical display layout. The graphic interface doesn't matter because it's what's under the hood that counts. The software is developed on the Filemaker platform which has limitations compared to new software platforms. It doesn't offer any web-based services like Salesforce.com does. Younger employees may think the Filemaker platform isn't up to date and have difficulty maneuvering the software.

Reason for choosing OnSite

We chose shopworks because \[SENSITIVE CONTENT\] had a background in screenprinting and understood the industry. Mark Venit our consultant was also a big influence on our purchase.

Review Source

AM

April M.  
Customer service  
Printing  
Used the software for: 2+ years

### "Customer Service Rep trained after implementation. "

January 12, 2022

5.0

Our daily routine is 90% entering data on Shopworks and so "liking the program" is irrelevant. It's our job and we HAVE to use it. That being said, my previous similar job was all notebook paper and Quickbooks. So Shopworks is definitely an improvement over that. Way more organized and the SAGE integration is one of the most critical improvements. If that had a place to enter shipping costs from vendors it would be perfection. It's great that all the team members can see the same information from their offices. Coworkers that profess to be computer illiterate are trainable on the program.

Pros

SAGE integration and communication from one department to the next. And our cost calculator.

Cons

I wish there was some format uniformity in some fields. Like if all phone numbers edited to read as XXX-XXX-XXXX so that this became a searchable field. Some of our data entry employees do dashes, some do dots, some do parenthesis. Also if we could chose to enter cell phone numbers instead of the obsolete "fax" field or have the option to relabel those. It is possible that this is already an option if you Admin but I'm not sure.

Review Source

RS

Rachel S.  
Owner - Operator  
Printing  
Used the software for: 2+ years

### "Shopworks creating the path to streamlining by business. "

January 12, 2022

5.0

Enabled growth with tracking our purchases, expenses, receivables and more all in one software. Our only outside expense is payroll.

Pros

Really tough at first, but worth the struggles to switch over and gain structure. It is a data bank and is the best communicator for our shop, especially on repeatable work. Information entered is repeated and easily visible. Reorders are wonderful and our favorite.

Cons

Multiple window viewing, I miss and need it at times. There is no strong calculation software for signs and banners.

Review Source

PN

Paul N.  
Manager  
Textiles  
Used the software for: 2+ years

### "The best thing you can do for your Print Shop!"

November 28, 2019

5.0

Pros

Shopworks have thought of EVERYTHING you could want a Print & Embroidery shop management system to do for our complex industry. I couldn't live without the daily production scheduling - its impossible to forget to meet a deadline!!! I love that everything is recorded for reruns, I love that I don't use a single other piece of software other than drawing programmes, I love how fast it is to go from a quote to a job to an invoice, I love the complexity that's available for special pricing for certain customers in certain situations, I love the way I can find things so easily within the search functions....I could go on and on. In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business. …..and cost wise, I have paid for it twice over with jobs where printed work sheets were lost but because they had been marked as being produced in Onsite they were still invoiced, where in the past those jobs would just never have been charged out. Its a no brainer.

Cons

Because we're in New Zealand we had to set the system up ourselves which was a big job but it did mean I got to know the system 100% back to front - and that said, Shopworks were fantastic at answering questions and the online tutorials videos are so well made that we were able to set it up 99% unaided. I would love it is the size fields were longer....but hey, that's about the only even mildly negative thing I can think of.

Review Source

JB

Jenny B.  
Sales & Marketing  
Printing  
Used the software for: 2+ years

### "Shopworks- A Must Have for Any Print Shop!"

January 18, 2022

5.0

5 Star experience on this system. I would recommend this to any print shop who's serious.

Pros

This all one in software is super helpful because everything is in one place. From order entry, purchasing, receiving, and invoicing. We have used Shopworks since 2003 and I cannot imagine using any other system. I have personally recommended two shops to this software- both converted and are super happy with the system. If you aren't using Shopworks you are going to be behind larger more professional shops. We added ProofStuff in 2020 and I can't imagine going back from that either. It's been super helpful.

Cons

The one down side to this system is that when training new hires it seems to take a little time getting adjusted to clicking DONE versus hitting X in the upper right hand corner. Also, it's not as bad now as it used to be, but as a MAC user I have had difficulty over the years integrating Shopworks with my MAC.

Review Source

PS

Patrick S.  
V. Pres  
Apparel & Fashion  
Used the software for: 2+ years

### "The Best"

January 11, 2022

5.0

Pros

Really this software is a must-have for any serious company in our industry. It's made specifically for our industry by people who understand our industry.

Cons

Could use a little bit of a better UI, real time inventory display, and more automation. Developers are very responsive the feature requests though.

Review Source

SN

Shaul N.  
Owner  
  
Used the software for: 2+ years

### "Onsite helped us get organize and gain control over our production, we went from stress to calm."

March 29, 2018

5.0

Pros

It's custom made for my industry, screen printing and decorated promo products. I like that it combines the power of a database with the visuals needed to see designs. Onsite helped transform our shop from chaos and stress to an organized calm shop. Now we all use the same system, when the garments arrive, the shipping receiving person marks the goods received and the status turns green, when production is done that status turns green. This means a rep can sit at his desk and when a customer calls he or she knows exactly what is happening with the order. I like that everything is integrates, designs, purchasing, production, accounting, customers, suppliers. All the data is searchable and we can make custom searches to always find what we need. The screen printing department has a search for 'All Screen Printing Not Done', once they see that list can see which jobs have the design done and the garments arrived, those jobs are ready to be put on the press. Every department has these kind of lists. The people at Shopworx are very friendly and responsive, they take feedback from thousands of customers and integrate it to the version. Onsite helped us grow while maintain control.

Cons

The toughest things with Shopworks was the accounting, it took a while to get it to wok for us the way we wanted it. Now it's woking great for us. This was nine years ago so I'm sure things are smoother now.

Review Source

JS

Jennifer S.  
Sales  
Marketing and Advertising  
Used the software for: 2+ years

### "Missing some functionality"

January 19, 2022

2.0

Overall okay

Pros

I like that order management and production management are all in the same product

Cons

Would love to put multiple images and files under the art tab. Would like to be able to enter "clickable" links in the notes boxes and put images (example: hand drawing of artwork for the art dept to reference). Would like to customize the size of the notes boxes. We typically do not need all of the boxes supplied fore every order and the Art \* Production note boxes are usually never large enough to enter all the information. Plus the Production notes box does not print entirely on paperwork for our Production Team so Sales folks have no idea what the Production team can see. Would love to be able to jump to a particular order quickly (you can do this on the PO tab, but not on the Orders tab "Find Next PO:")

Reason for choosing OnSite

We are using Onsite because we are a Distributor as well as a Printer so it offers both Order and Production management

Review Source

SS

Stephanie S.  
Data Entry  
Printing  
Used the software for: 2+ years

### "My review"

January 11, 2022

3.0

Pros

It has helped our company with order management

Cons

Accounting - Wish I could attach more than 1 PO to an invoice. We have invoices for multiple PO's and I have to manually split out the invoice for each PO. Box Labels - Need more than 1 option for type of label. Only current option is 1 line = 1 label. Would like an option for multiple lines on 1 label. Some of our customers order lots of small quantities of lots of colors that we mix in a box. 6-9 labels is a bit much for a box.

Review Source

DR

David R.  
VP of Sales  
Marketing and Advertising  
Used the software for: 2+ years

### "Long Term User"

January 11, 2022

5.0

Pros

Shopworks has continued to look to improve OnSite over the years. We've used the software for over 20 years and hundreds of thousands of orders and it makes tracking details throughout each department very simple. We couldn't handle the order volume we do without.

Cons

Initial user training can be a little slow as there is a lot of information throughout the software. However, after users familiarize themselves with the necessary fields, the software is extremely useful for every department.

Review Source

WAW

Wanda A W.  
Customer Service  
Printing  
Used the software for: 2+ years

### "OnSite With T-Shirt Printing"

January 11, 2022

5.0

I have nothing but great experiences with OnSite and even the Customer Service is great and very responsive, and they have great trainings to help you learn.

Pros

That it all goes hand in hand and can be configured to your business needs nicely, and the inventory of writing up orders.

Cons

I wish we could chat within the software with internal users within the organization.

Review Source

CM

Courtney M.  
Customer Experience Manager  
Printing  
Used the software for: 2+ years

### "Good, but clunky"

January 11, 2022

5.0

It's fine overall, but I definitely wish it was more user friendly and modern

Pros

I like the overall system and the ease of entering large orders

Cons

Since the recent update, everything takes longer. It's an additional click to do almost everything. It also doesn't link to many other CRM softwares.

Review Source

BK

Brian K.  
Owner  
Retail  
Used the software for: 6-12 months

### "AP Design and Onsite work well together"

February 24, 2022

4.0

It has changed the way we are able to track revenue and expenses. We are able to see our profit and loss with the click of a button.

Pros

Its ease of use. Our prior software was cumbersome and difficult to make changes.

Cons

We are unable to use the bulk email feature when sending e-mail. We use Offcie365 and have to click through each invoice or statement individually.

Reason for choosing OnSite

Onsite fit our business model better than all the others we looked at.

Review Source

BS

Bob S.  
President  
Printing  
Used the software for: 2+ years

### "Best Software Out There for Screen printing, Embroidery, and Advertising Specialties"

January 6, 2020

5.0

This software takes the place of one or more people. I started with one user and once your on the network with several people do you appreciate the strength of the software in being all on the same page

Pros

It was made by a screen printer for screen printers. For small shops it may seem expensive but it forces you to organize yourself and as you grow its crazy how it helps you.

Cons

Sometime it can be too overwhelming. But as you grow you'll see why they do certain things

Review Source

HW

Hanna W.  
Director of Sales/Marketing  
Consumer Goods  
Used the software for: 2+ years

### "Onsite Review from Hanna"

January 18, 2022

5.0

Overall, we have a great experience.

Pros

Onsite is very powerful in all of the features offered. It is very sophisticated and allows our company to do a lot of various in depth things to run it.

Cons

I can't stand that Onsite is not cloud based. As a sales rep on the go, not being cloud based is particularly frustrating when I can't log in conveniently to manage orders.

Review Source

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