# Page 6 | OnSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is OnSite the right Production Scheduling solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2902/OnSite/reviews

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OnSite

4.4 (166)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of OnSite

## Showing most helpful reviews

Showing 126-150 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tonya H.  
Director of Client Relations  
Textiles  
Used the software for: 2+ years

### "Wondered why we waited so long...."

July 30, 2018

4.0

a more productive team

Pros

The ability to see in real time the orders being entered and produced to be clear on what production time is available as well as serving as a fingertip ready database for all customers and their designs.

Cons

There are certain limitations regarding the character limit for garment color descriptions as well as how many size fields are available to use which can be confusing when using "other" for multiple sizes.

Review Source

MS

Mary S.  
Owner  
  
Used the software for: 2+ years

### "Overall excellent"

July 27, 2018

5.0

Pros

I've had ShopWorks for over 20 years. As a owner, I've learned the ins and outs of the system which has only made my business better. We've established weekly/monthly checks that makes year end books a breeze.

Cons

There are limits to ShopWorks which is frustrating. We've found work arounds but really didn't receive much guidance from ShowWorks on this. Technology is huge for our success so I need to eliminate human errors.

Review Source

KK

Kristine K.  
co owner/president  
Printing  
Used the software for: 2+ years

### "Onsite is very helpful for our specific needs."

June 4, 2018

4.0

It is really the only software we have seen that can be used for our industry throughout an order, from the initial order to billing.

Pros

This software is very useful for us in the sign making industry. It allows us to follow all steps of the process from the order, to billing.

Cons

It can be difficult for new staff to learn and is not particularly user friendly. Some of the steps you are required to take in the software seem repetitive or unnecessary.

Review Source

RB

Raymond B.  
Sales Manager  
Printing  
Used the software for: 2+ years

### "Makes Daily Operations Easy & Deadlines Are Met"

July 26, 2018

5.0

Keeping Track Of Orders & Production is more Efficient.

Pros

Shopworx manages all Customer Info, Makes Quoting easy & professional. Orders are managed & Deadlines are easy to meet. The software is the best tool for daily operations from quotes, artwork and customer management.

Cons

The accounting side is not as easy to use and needs to be more user friendly. Also accounts need to be set up the way that will work best for your business.

Review Source

BM

Brenda M.  
President , CEO  
  
Used the software for: 2+ years

### "So Grateful for Shopworks! It truly keeps track of everything!"

June 4, 2018

5.0

Pros

It is all integrated! GL, Payables, Receivables, Production, Inventory, AWESOME. we can see all orders a client has purchased in the past .. by line item and drill into the purchasing.. Analysis can be done by Customer, or item or design..

Cons

Some things are set in stone and it is a little complicated to change something if a client changes their mind after purchasing and receiving are done on an order..

Review Source

BR

Bret R.  
General Manager  
Textiles  
Used the software for: 1-2 years

### "Efficient, Powerful, Analytics "

July 26, 2018

4.0

We saved a lot of time and effort trying to keep all of our data current. Now we can see from a desk what exactly is happening and why it happened.

Pros

Shopworks automates a lot of tasks. Most importantly your departments are all connected based on a single order entry. Once the order is in, a few clicks and everyone can see what they need to do. If there are any changes, every department sees them immediately.

Cons

The software can seem cumbersome as it is loaded with features. Once you have an understand of how it works, then you will be able to use it to its full potential.

Review Source

AS

Annie S.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Needs Updating"

January 11, 2022

2.0

It's clunky and hard to use.

Pros

It's nice that the client orders, purchase orders, and subcontract orders all link together.

Cons

The software is clunky, when an edit needs to be made - it takes a lot of time. It's hard to see and having it as a remote desktop creates some challenges.

Review Source

BB

Brent B.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "life saver"

November 22, 2019

5.0

There isn't a day that goes by that I don't say "thanks goodness we have Shopworks"! We would be buried in a sea without it.

Pros

A complete record of every action on every order.

Cons

Too many clicks to perform simple tasks.

Review Source

LG

Leah G.  
Director, Marketing and Planning  
  
Used the software for: 2+ years

### "This has been a large learning curve, but has been great for our business. "

June 28, 2018

4.0

Pros

All our departments are now integrated, so it is very easy to see the status of an order. Tracking where your order is in the process it easy.

Cons

The product spec page is very time consuming. There are a lot of click and a lot of room for error here. Also the receiving labels are awful. There needs to be a way to print what you have received and nothing else.

Review Source

SN

Saul N.  
Co-Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "We have been using Shopworks for 8 years now, and we love it! "

June 4, 2018

4.0

Pros

It has streamlined our production amazingly well. Being able to see all our orders, with art and production method in the same place is fantastic. We can't even imagine going back to our old system of Quickbooks and paper orders.

Cons

Sometimes the accounting section is a bit lacking, but we make do and are always able to find everything our accountant needs.

Review Source

EC

Emmanuel C.  
Owner  
  
Used the software for: 2+ years

### "After becoming familiar with the software, it was easy and useful. The speed of entry is fast."

June 28, 2018

4.0

Pros

I like that once a specific item or category is update, all of our users can view the update. This makes life much easier, also being able to clone quotes, orders, and entries is a great feature.

Cons

In the beginning as an administrator it was difficult to give each employee access. Due to a lack of knowledge and categories for all of the functions.

Review Source

M\`B

Melissa \` B.  
Sales Team Leader  
  
Used the software for: 2+ years

### "Its been good."

June 4, 2018

4.0

Pros

I like that you have a tab section that you can go down to make sure when putting in an order you go down the tabs. This way you wont miss anything.

Cons

It seems like a lot of steps you need to go through for a simple task. The ProofStuff hasn't been working right. It seems to confuse our customers more then it helps them.

Review Source

JB

Jenny B.  
Sales Manager  
Printing  
Used the software for: 2+ years

### "Shopworks is great for any screen printing and embroidery business! "

June 4, 2018

5.0

Better organization, easy to track customer sales, easy to pull analytics, etc.

Pros

Easy to use, train new employees, stay organized, have one platform that everyone in the company can use.

Cons

I don't have any cons for this product. Overall it works really well and I cannot imagine any other software that would compete with this for our uses.

Review Source

MN

Matthew N.  
Sales  
  
Used the software for: 2+ years

### "Own software"

June 28, 2018

5.0

Pros

Best in industry for all aspects of our world. In relation to embroidery, direct to screen, screen printing or heat transfer, it can do all of it, from 25k pieces to 2 pieces!

Cons

Ability to customize reports, standard reports are plentiful, but a custom report, requires technical assistance, and we pay for that.

Review Source

JH

Justin H.  
Graphic Artist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great for Organization"

July 15, 2019

5.0

Overall its been a great experience.

Pros

It keeps the everyday process of being an artist and working with sales people/orders very efficient and organized.

Cons

I wish the proofme part of shopworks was easier to understand because that part of shopworks could be essential for our office.

Review Source

CH

Cody H.  
Special Projects Manager  
Printing  
Used the software for: Less than 6 months

### "OnSite Review"

January 18, 2022

5.0

Pros

Brings all aspects of print production in one concise program.

Cons

UI leaves a lot to be desired. A lot of textbox fields with some not overly necessary

Review Source

MH

Mark H.  
CFO  
  
Used the software for: 2+ years

### "We have used this product for over 10 years - they continue to improve the features"

June 4, 2018

4.0

Pros

designed specifically for the apparel embellishment industry. Very detailed order process allows for each orders customization requirements.

Cons

would like some more features that affect our use, like additional customizable fields

Review Source

PC

Perry C.  
Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Work has never been the same."

June 4, 2018

5.0

company-wide cohesion.

Pros

Scalability, rich training environment. We're able to easily onboard new hires. The flexibility and customer support is top rate.

Cons

Each system you encounter must be wrapped around an existing business. Any flaws endemic to existing systems flow through to the ERP, any ERP.

Review Source

RR

Rachel R.  
HR  
Printing  
Used the software for: 1-2 years

### "Great for our companies needs!"

January 18, 2022

5.0

Pros

There are so many features to be utilized and help the flow of the company

Cons

Creating some reports is difficult/ does not populate correctly

Review Source

SZ

Steve Z.  
COO  
  
Used the software for: 2+ years

### "Shopworks allows to manage our business from quoting an order to producing financial reports."

June 4, 2018

5.0

Pros

Comprehensive and easy to see the status of any order at any time. Great visual indicators to easily understand the status on any given order. Easy software to learn.

Cons

Can be cumbersome with clicking in and out of screens due to the amount of functionality packed into the program.

Review Source

RP

Ron P.  
President  
Apparel & Fashion  
Used the software for: 2+ years

### "Completely changed how we get stuff done in our shop"

June 28, 2018

4.0

Everything

Pros

No more ciaos, no more tribal knowledge (this one is huge) always know where everything is and at what stage of production at all times.

Cons

Sure, everything is not always as you would expect but in this case, ShopWorks has covered all bases. I can't think of a thing it needs.

Review Source

TS

Ted S.  
owner/manager  
  
Used the software for: 2+ years

### "difficult at the beginning, but easier all the time"

July 26, 2018

5.0

Pros

We have been able to document information about orders and customers and easily retrieve this iformation when needed. There are usually several ways to retrieve it.

Cons

The learning curve was tedious. I know that we do not take advantage of all of the features that are available.

Review Source

CH

Chad H.  
Owner/President  
Printing  
Used the software for: 6-12 months

### "Great features but over complicated & not user friendly for our business. "

June 28, 2018

3.0

Pros

All the data that is has ability to capture when entered properly. The system is very robust and would be fantastic if we knew how to use all the functions.

Cons

The interface, required training for onboarding & new reps, and inability to open multiple orders at same time. You must complete each task before closing a window or risk missing info and/or forgetting to circle back to that order. Navigating the platform is a huge issue for most of our staff, even after 7+ months. Everything we ask about is supposedly there in the platform but very hard to find and manage.

Review Source

TH

Tyler H.  
Property Manager  
  
Used the software for: 2+ years

### "Great platform, use it daily for work!"

July 19, 2018

5.0

Pros

The ease and smooth leasing process for applicants. Everything can be completed completely online which makes our process in the office even easier.

Cons

the whoops screen of death. Really always super minor errors that the operation team always seems to fix quickly!

Review Source

TC

Toni C.  
Owner  
  
Used the software for: 2+ years

### "Great product! Have been using it for 6 years!"

June 28, 2018

5.0

Pros

I really like how easy to use this software is. It has tons of features and has made our daily workload so much easier.

Cons

The interface look is a bit dated and could use a facelift. Integrations are not so simple but staff members have been helpful with installs.

Review Source

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