# Page 7 | OnSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is OnSite the right Production Scheduling solution for you? Explore 166 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2902/OnSite/reviews

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OnSite

4.4 (166)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of OnSite

## Showing most helpful reviews

Showing 151-166 of 166 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

James M.  
Owner  
Textiles  
Used the software for: 2+ years

### "We Have had shopworks now for over 20 Years, we don't know how we managed before we added it."

July 26, 2018

5.0

great experience

Pros

Ability to archive Customers , Art, etc. and the ability of sharing with all depts. throughout the Company,form Order entry to Completed Job(shipping)

Cons

Don't have any I can think of...

Review Source

AW

Al W.  
Production Manager/Sales  
  
Used the software for: 1-2 years

### "Outstanding would recommend to others."

June 4, 2018

5.0

Pros

All encompassing. Handles all facets from order entry, production, billing collections. If I were to add one item it would be better integration with credit card processing.

Cons

Proofstuff and email integration are a little slow at times. They seem to operate more smoothly the more each user uses them, but could be a little more responsive.

Review Source

RW

Richard W.  
Art Director  
  
Used the software for: 1-2 years

### "OnSite has greatly helped streamline and organize many processes of our company"

June 28, 2018

4.0

Pros

What I like most about OnSite is the ability it gives our company to have all information in the same place. If someone makes changes it is updated immediately across all users.

Cons

What I like least about this software is that there is no usage history for each user. I also wish there was a back (previous page) button.

Review Source

JW

Justin W.  
General Manager  
  
Used the software for: 6-12 months

### "Product has sufficiently met the needs of our business."

July 30, 2018

4.0

Pros

The cloud based option for remote access ability is nice for our small company. The customer support team is friendly and available. They were very helpful in our business' transition to a new software system.

Cons

Operating on the cloud system can be very slow at times. The software is far more in depth than what is necessary for our small company size. At times it can be overwhelming trying to navigate through to the features needed for our smaller business size.

Review Source

SE

Sarah E.  
Vice President  
Printing  
Used the software for: 6-12 months

### "Very robust program with unfortunately some surprising limitations"

July 2, 2018

3.0

Pros

Reporting capabilities, ability to look at everything in production at one time and knowing the status, importing orders from webstores, real-time order updates, customer support usually very helpful.

Cons

Difficult to create some custom reports and then cannot save, costs not always affecting gross profit and commissions, wish there was an "Undo" in finds as the finds can become very intricate and if you choose a wrong option you have to start over.

Review Source

RJ

Rusty J.  
Accounting  
  
Used the software for: 6-12 months

### "The software is easy to work with and has some great features! "

June 6, 2018

5.0

Pros

I hate doing bank reconciliations, but with this software it is so easy to go through and check off what has cleared the bank.

Cons

Bulk invoicing is a pro, however when this software bulk invoices it sends the invoices to the sales reps and not the accounting contact. Some of my customers have been irate with me and I have to manual email the invoices to the accounting department versus having them sent automatically.

Review Source

CS

Caroline S.  
account executive  
  
Used the software for: 6-12 months

### "Very interesting experience, this is the forth database I've worked with and the hardest to work. "

June 4, 2018

3.0

Pros

It is a great way to store contacts and orders. I work out of the office, so it's very helpful that I can use it and so can inside sales support.

Cons

The software as a whole runs very slow and isn't very user friendly. A lot of unnecessary steps have to take place to finish a task. There isn't a good system for contacting customers through the system and/or storing notes after meetings.

Review Source

EM

Evan M.  
Supply Chain Analyst  
Textiles  
Used the software for: Less than 6 months

### "This product needs to be polished"

January 11, 2022

3.0

Most of the issues we encounter are related to inventory and cost accounting. This system needs to be completely reworked to allow for lot-tracking by transaction.

Pros

I like that we can "uninvoice" orders at our leisure

Cons

The entire inventory module needs to be reworked. There is no lot-tracking for audit purposes and anytime we have more than 10,000 or so of an item, it outputs "?" instead of the actual number.

Review Source

DT

Dave T.  
Operations  
Apparel & Fashion  
Used the software for: 6-12 months

### "Streamlines our purchasing"

November 22, 2019

5.0

Pros

ShopWorks completely streamlined our purchasing procedure.

Cons

Takes a bit of time to learn how to use.

Review Source

TS

Tara S.  
Account Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "Easy to learn "

January 18, 2022

5.0

Pros

It is pretty much self explanatory and easy to learn.

Cons

The training was very long. I enjoyed the speaker, but he is a bit long winded.

Review Source

JM

Joshua M.  
  
  
Used the software for:

### "Worst software ever..."

September 30, 2014

1.0

This software is so cumbersome and hard to use and full to the brim with bugs. It glitches almost every single day and our company is down for hours. The ProofStuff breaks every single day and their servers go down regularly. If you want to pull your hair out every single day because of this poorly written software, I strongly recommend it. How the software is set up, you can tell it was written ages ago and has not been updated since. To bypass updating their software, they run it inside of an emulated environment where they can replicate archaic programming methods that are no longer supported. For everyday that I have to close their software and reload everything to fix their bugs, I will write a bad review.

Review Source

EB

Eric B.  
Art Director  
  
Used the software for: 1-2 years

### "Confusing, UI is terrible"

June 4, 2018

1.0

absolutly nothing

Pros

Lots of features. And I do not have enough good things to say about this program.

Cons

Super convoluted to use. UI is terrible, and the program will slow your order way down. To many cons to really to count.

Review Source

CF

Chris F.  
President  
  
Used the software for: Less than 6 months

### "Overall good experience, I would recommend having in house training as that was extremely helpful. "

June 4, 2018

4.0

Pros

Really like that it ties all our software needs into one program other than the graphics software of course. Adding Proof Stuff was a great thing for us they work very well together.

Cons

Can be a little overwhelming to learn especially in the accounting side of things. It is a little challenging for a non accountant like myself.

Review Source

RS

Ross S.  
owner/operator  
  
Used the software for: Less than 6 months

### "All in one management software. No 3rd party syncing of programs. Organized"

June 4, 2018

4.0

peace of mind

Pros

Allows us to see all phases of the order process and change are schedules to accommodate any unforeseen issues (Back orders, approvals, etc.)

Cons

As with any management software there is a learning curve and a lot of data entry before it becomes a true click of the button software.

Review Source

MW

Mark W.  
President  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Lifesaver"

June 6, 2018

4.0

Organization

Pros

All-in-one software package no need to run accounting software or excel sheets for scheduling it does it all.

Cons

It's very robust and it does a million things but once you figure those things out it's really worth it. This is a very detailed business, so we need the ability t

Review Source

AL

Amy L.  
owner  
  
Used the software for: Less than 6 months

### "This software changed my life"

June 7, 2018

5.0

Pros

Onsite is streamlined and covers every aspect of tracking imaginable. It will grow my business and I will never need another software.

Cons

There is a huge learning curve & It must be set up properly for best results. SW team is very helpful with this.

Review Source

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