Who Uses This Software?

Home, Residential, Commercial Property and Building Inspectors


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $395.00/year/user
  • Pricing Details
    Annual Subscription and Inspection Credit plan options available.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Carson, Dunlop & Associates
  • www.discoverhorizon.com
  • Founded 1978
  • Canada

About HORIZON

HORIZON -- Home Inspection software. Horizon lets you write reports your clients will love, quickly and simply. Just click on the checklist items to create concise, professional reports with color illustrations, 1000's of reference articles and photos. The input is as easy as paper checklists on a clipboard. The output is elegant and professional. Support and updates are always free.


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HORIZON Features

  • Billing & Invoicing
  • Color Codes / Icons
  • Comment Library
  • Commercial Inspections
  • Credit Card Processing
  • Photo Editing
  • Repair Estimates
  • Report Summary
  • Residential Inspections
  • Sketching
  • Templates
  • Video
  • Voice Notes
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

HORIZON Reviews Recently Reviewed!

Great check list software, but fails to allow for a library of specific narrative

Mar 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The interactive nature of the reporting, scheduling , billing etc

Cons: I have to type my 'client specific' comments each time they may be required instead of being able to reference each one and tweaking them to my specific report needs. I understand that one can refer to the last comment, but I don't think you can scan a library of comments for quick reference to one that meets ones specific needs.

Overall: I feel a need to describe specific issues of the inspection with narrative comments, and although 'Horizon' allows you to view the last comment, it has no allowance for reference to a library of past related comments that I have made, which I could reference to a current situation.
Horizon refers to a vast theory data base but doesn't allow for me to describe specifically the clients situation in my own words unless I type them in each report....which I feel is necessary in giving them a 'client specific' inspection report.
I prefer a narrative based report and being able to refer to my past comments, rather than a checklist report.

Recommendations to other buyers: I think Horizon could fairly easily meet the needs of those interested in a narrative report style by facilitating a library of standardized comments. You could probably take over both those market segments.

Vendor Response

by Carson, Dunlop & Associates on August 17, 2017

Hello Doug, We appreciate your feedback and trial of Horizon Inspection Software. Horizon comes loaded with over 6000 comments ready for Home Inspectors to use out of the box. Horizon lets you easily add custom comments on the fly to build your narrative library. Use our Power Search and SpeedWrite features to save time reporting. We'd be happy to arrange a free demonstration or help with your specific needs at carsondunlop.com or 800 268 7070 ext. 243

Software challenge

Oct 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have completed over 1300 inspections using Horizon software before switching from different software. Horizon reports are the easiest for a homeowner to understand. I have yet to see a report as complete, ease of use, understandable without a key to read, with support when needed. My challenge was to find an easy to write, understand report writing software which ended with Horizon. Other inspection companies do not come close. (Homeguage has a lot to offer but Horizon in my opinion is more user friendly)

Vendor Response

by Carson, Dunlop & Associates on October 31, 2016

Thank you from everyone in the Horizon Team Ken! As a cloud service we take pride in working with our Professional Inspector community and love hearing about your successes! Thanks again, John

Great Reporting Package.

Mar 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched to Horizon from another package. There are several features within Horizon which many other packages simply do not have. Now is it the best, well that certainly is a matter of opinion. It is not the least expensive, so if price is an issue then you may wish to look elsewhere. If pricing is not a major factor, then take a look, I think you will like what you find.

Vendor Response

by Carson, Dunlop & Associates on March 02, 2016

Hi Robin, We appreciate honest opinions from Horizon Inspection Professionals. We're happy to answer questions or discuss added value, tools and services included. Thanks, The Horizon Team

i've been using this software since 2008 and I'm very satisfied with it

Jun 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to customize when necessary and support staff response is always A+

Vendor Response

by Carson, Dunlop & Associates on March 02, 2016

Thank you James! It's great to hear from Horizon Professionals in the field. The Horizon Team