# Page 5 | Horizon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Horizon the right Home Inspection solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/29052/HORIZON/reviews

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Horizon

4.8 (105)

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Last updated March 13th, 2026

# Page 5 - Reviews of Horizon

## Showing most helpful reviews

Showing 101-105 of 105 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Amr S.  
Home Inspector  
Real Estate  
Used the software for: 6-12 months

### "Excellent Software"

September 28, 2019

5.0

Pros

It is very easy, professional, good price and valuable product

Cons

The flexibility to remove unneeded illustrations

Review Source

Response from Carson, Dunlop & Associates

September 30, 2019

Hi Amr, Thanks for the great review. It is possible to remove illustrations, if you need help please contact us at 1-800-268-7070 or visit our helpdesk at http://bit.ly/HZNsupport

KW

Ken W.  
  
  
Used the software for:

### "Software challenge "

October 30, 2016

5.0

I have completed over 1300 inspections using Horizon software before switching from different software. Horizon reports are the easiest for a homeowner to understand. I have yet to see a report as complete, ease of use, understandable without a key to read, with support when needed. My challenge was to find an easy to write, understand report writing software which ended with Horizon. Other inspection companies do not come close. (Homeguage has a lot to offer but Horizon in my opinion is more user friendly)

Review Source

Response from Carson, Dunlop & Associates

October 31, 2016

Thank you from everyone in the Horizon Team Ken! As a cloud service we take pride in working with our Professional Inspector community and love hearing about your successes! Thanks again, John

RW

Robin W.  
  
  
Used the software for:

### "Great Reporting Package."

March 1, 2016

5.0

I switched to Horizon from another package. There are several features within Horizon which many other packages simply do not have. Now is it the best, well that certainly is a matter of opinion. It is not the least expensive, so if price is an issue then you may wish to look elsewhere. If pricing is not a major factor, then take a look, I think you will like what you find.

Review Source

Response from Carson, Dunlop & Associates

March 2, 2016

Hi Robin, We appreciate honest opinions from Horizon Inspection Professionals. We're happy to answer questions or discuss added value, tools and services included. Thanks, The Horizon Team

MS

Matthew S.  
owner  
Consumer Services  
Used the software for: Less than 6 months

### "Horizon provides a bare-bones home inspection report"

January 4, 2020

4.0

I've used Horizon for a few sample reports but choose to use my own propriety home inspection software for generating reports for clients. In this day and age, home buyers want a detailed report. The report that Horizon generates is what I would call a bare-bones report.

Pros

It is easy to use Horizon from Carson Dunlop. For beginners it creates a basic inspection report to provide to your clients.

Cons

Horizon creates a bare-bones home inspection report. It generates a basic checklist where one can add photos and graphics but is not a narrative report.

Review Source

Response from Carson, Dunlop & Associates

January 7, 2020

Hi Matthew, we appreciate you taking the time to comment. Unfortunately, it appears you've started in a limited trial. Contact me at 1.866.303.7999, I'd be happy to unlock the full version for a more complete trial and offer a personal demonstration.

JF

James F.  
owner  
  
Used the software for:

### "i've been using this software since 2008 and I'm very satisfied with it"

June 16, 2015

5.0

easy to customize when necessary and support staff response is always A+

Review Source

Response from Carson, Dunlop & Associates

March 2, 2016

Thank you James! It's great to hear from Horizon Professionals in the field. The Horizon Team

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