# Point of Rental Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Point of Rental Software - reviews, pricing plans, popular comparisons to other Equipment Rental products and more.

Source: https://www.capterra.com/p/29074/Point-of-Rental-Software

---

# 

 Point of Rental Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Point of Rental Software

## What is Point of Rental Software?

Since 1982, Point of Rental has been providing innovative rental software designed to take your equipment rental business to new heights\*. Yes, we have all the features you'd expect from a rental software. But we know the important part is that they're easy-to-use and that they fit your business. We've built the best product documentation in the industry, and we even provide free video training courses to new users (in addition to hands-on training), so you're ready to go from Day 1. So let's talk about what's frustrating you in your business, then we can think through solutions together. Just fill out a form on our website and watch your business take off\*\*! \*that's an homage to our roots as a rental business formed by three former NASA employees =) \*\*again, NASA thing, it's the last time we'll say it, we promise. Let's work together to solve your problems.

## What is Point of Rental Software used for?

[Equipment Rental](https://www.capterra.com/equipment-rental-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Rental](https://www.capterra.com/rental-software/)

Top alternative

Featured

Overall rating

Based on 149 user reviews

Reviews sentiment

Positive

85%

Neutral

9%

Negative

7%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Point of Rental Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.point-of-rental.com&name=Point of Rental Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Point of Rental Software

4.3 (149)

VS.

[4.8 (1,135)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (149)

Ease Of Use

4.8 (951)

Value For Money

4.1 (113)

Value For Money

4.7 (838)

Customer Service

4.2 (145)

Customer Service

4.8 (740)

## Point of Rental Software alternatives

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

[4.5 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169199/Sortly-Pro/)

[Restroworks Inventory Management](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/)

[4.7 (386)](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/214036/Restroworks-Inventory-Management/)

[View all alternatives](https://www.capterra.com/p/29074/Point-of-Rental-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.2 (55)

70.91% of 55 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Reservations Management

4.3 (46)

63.04% of 46 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Order Management

4.1 (45)

64.44% of 45 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Billing & Invoicing

4.2 (43)

69.77% of 43 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Scheduling

4.1 (36)

47.22% of 36 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Payment Processing

4.2 (34)

70.59% of 34 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Point of Rental Software 93 features

Regulate who can view information within the system

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Create and manage digital catalog of products/services with their details, specifications, and price

Manage contact details and communication with clients

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

Management of commercial motor vehicles for work-related purposes

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Group and package individual but related items as one package set

Allows the calculation of fees for late rent payments

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Manage and handle various international currencies

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive data and information in real time

Designed to support renewals for recurring customers

Timed notification for any upcoming task, deadline, appointment, or activity

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Checkout of online store

Length of rental

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track the frequency of asset usage

Manage and track operations and inventory within warehouses

Seamlessly integrates with 3rd party websites

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.2 (123)

4.2

Based on 123 reviews

## Pricing

Value for money

4.1 (113)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (113)

4.1

Based on 113 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (145)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (145)

4.2

Based on 145 reviews

## User reviews

Overall rating

4.3

Based on 149 reviews

Filter by rating

5(88)

4(38)

3(13)

2(3)

1(7)

Mentioned topic

Sorted by most recent

JW

Joshua W.

Assistant Manager

Construction

### "Still has potential."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 19, 2026

Declining service keeps me looking for new solutions at this point. What they do well is great, how they prioritize new features, over service or feature requests is frustrating.

Pros

Inventory management is still a top feature. Great management of, categories, sub-categories, etc. including many data fields for tracking on all types of equipment.

Cons

The service still has not returned to levels experienced years prior. Some innovation is pushed out as wins while items of interest provided by users on their own innovation submission platform are overlooked by development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GO

Gregory O.

Purchasing Manager

Construction

### "Do yourself a favour, don't"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 20, 2025

Terrible. It is difficult to get someone on the phone. When issues are reported, the standard response seems to be either 'I don't know' (if speaking to someone) or 'we may look into it for future development' (if the error is reported online). This is the case even if the issue reported actively prevents work to be done and is detrimental to the company and its customers. We recently moved to Syrinx365. We met a representative to present the latest version ahead. Most of the presentation was focused on the addition of a weather widget and any questions about issues already present in the previous issue were ignored. The training videos are incomplete and contain errors.

Pros

The system is based on Access so the data is relatively easy to interrogate. Manages hire quite well.

Cons

The system was initially developed as a hiring management system and does this well. Unfortunately, any extra function (purchasing, stock management, sales, etc) seems to have been implemented without consulting professionals of the area to understand their needs. This resulted in critical functions missing or not working properly. A few examples: - The demand of spare parts generated by jobs is based on the job status but doesn't coincide with reality (certain status generate demand when they shouldn't and vice versa) - No quarantine - No possibility to have delivery dates by order line, only one date per order. Considering how frequent it is to have multiple deliveries planned on a single order, this is an unforgivable oversight. - Impossible to manage lead time for products - Impossible to flag a product hazardous or to manage MSDS - No manual - The integrated help doesn't cover a lot of important elements or does it superficially The list goes on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2025

Hey Gregory, you've raised a lot of issues that sound REALLY frustrating, but I know other users aren't having all of these issues. I'm not able to see which company you're with or which region you're in on this platform; can you email me at marketing@pointofrental.com so I can connect you with people that would best be able to address them? -Brian

JG

Jax G.

Business Operations Administrator

Events Services

### "We enjoy POR"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 12, 2025

Overall it does what we need. I wish the cost was better priced. Also, I wish that we could contact support without paying a high fee each time.

Pros

It is easy to use and pretty easy to build the environment needed for our company and team and I love the reports.

Cons

I wish that it was more affordable. We have not yet upgraded to new versions and tiers of the software due to the high costs. Also, to reach out for assistance from their customer care we are charged $150!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2025

Thanks for the feedback, Jax! We're glad you enjoy the software. As a general rule, we don't charge for support on a per-call basis; billing this way only occurs for companies that opted to reduce their payments by relying on our (free) online documentation and training videos. If you'd like to contact our sales team about reimplementing support, which would allow for unlimited support calls without the additional charge (think of it like a damage waiver, you pay X to not have to worry about the little things), email your AM at salesvm@pointofrental.com! -Brian

RR

Rachel R.

Operations Manager

Utilities

### "Overall a GREAT PICK!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Overall, a great experience. Truly, highly recommend POR. Their team is knowledgeable, seasoned, and intentional.

Pros

It's very comprehensive. The Elite system has a wide range of functionality and customization to fit your use case. The team is diligent about asking about your business, how it operates, and how its current processes so that they can fit POR to match your specific needs. They walk you through different processes and show you how to use the software for your needs, as opposed to just a general overview of how to do something, they customize all aspects to your company. Very personable onboarding and team. They are thorough and helpful and overall easy to work with.

Cons

Most notably, the cost. However, it is a very valuable investment. You get A LOT in the software, and it's not doubt worth the expense. There is a lot to learn, so be prepared for it to take some time to get used to, and to train others to use the system.

Alternatives considered

[EZRentOut](https://www.capterra.com/p/134914/EZRentOut/)

Reasons for choosing Point of Rental Software

Ultimately, POR had a lot more features and functionality and was more equipped to handle the complexity of our business structure and needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paula S.

Accounts Receivable

Accounting

### "POR - The Ease of Accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2024

I've been using POR for 6+ years and learn to enjoy the ease of it the more I use it. I can't wait until we install the new program and get to use it.

Pros

Just when you think you know it all you find another way of processing something or there's another way to find the information you need.

Cons

Adjusting an invoice. The customer gets confused when they see a "C" invoice they assume it's a credit when it is an addition to the invoice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2024

We're glad you're enjoying Point of Rental, Paula! We look forward to creating new ways to tackle the challenges you face when it comes to dealing with accounting in the rental industry. =) - Brian

MK

Maria K.

Office Manager

Transportation/Trucking/Railroad

### "Office Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

Even though I spoke to a new customer service representative, he still provided excellent services, popping me on hold to check things he was not 100% sure of. He was very polite and sorted out my enquiry very quickly.

Cons

N/A

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2024

Thanks Maria! We're glad our team was able to help you out!

CF

Cameron F.

Operations Coordinator

Security and Investigations

### "Point of Rental "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 4, 2023

We wanted to use point of rental as our first rental management software. The first couple meetings were great and it seemed like a no brainer to go with them. After we paid and had our implementation team import all of our data, it was then up to us to figure it out. I felt like there was no support on using the software in our day to day business.

Pros

The user interface operated very smooth, and was overall a quick product.

Cons

Their customer service aspect. It was impossible to get ahold of anyone, and issues usually took 1-2 weeks to get resolved.

Reasons for choosing Point of Rental Software

They were one of if not the largest rental software on the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2023

Hey Cameron, thanks for sharing your feedback; we appreciate the time you took to express your concerns. We're genuinely sorry to hear that your experience with our product fell short of your expectations. In the year since you've stopped using the product, we have addressed our support challenges with several different organizational and technological solutions which have sped up our response time and helped prevent cases from falling through the cracks; perhaps it's time for another look?

SM

Scott M.

President

Transportation/Trucking/Railroad

### "Top level support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2023

We needed to create an integration with POR that allowed us to provide data via the AEMP specification. We were able to do so in a few days; largely due to the high level of support we received from them. They were very engaged with us at every step and answered all our questions promptly. We now have multiple happy customers and are looking forward to adding more. Thank you POR Support!

Pros

The ease of integration using the AEMP specification and the ease of configuring the integration within the POR software.

Cons

We have had no negative experience whatsoever.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 16, 2023

Thanks, Scott! We're glad you're enjoying your Point of Rental experience! -Brian

ES

Ellen S.

Office, Accounting & HR Manager

Events Services

### "I won't tell you anything I haven't already told them..."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

September 12, 2023

Great time savings found through implementing Webpay & ESign. I would 100% recommend both.

Pros

Most of it works most of the time. There are many features which we'd like to use in a slightly different way but are frequently told that it can't do that. We've found a lot of value in paying to customize reports to meet our specific needs.

Cons

Getting anyone from support on the phone that can actually solve a problem is frustratingly tedious; they're all very nice, just not all helpful in a real way. Once you connect with someone who can solve an issue, they rock. We aren't impressed every time a human hears a suggestion/feedback and tells us to go add it to the peer voting system, generally that's why I'm communicating my needs/desires, not to go do it again or elsewhere. The sales team dropped so many balls on our account in the last year that I had to demand a new sales rep, who, due to all factors, delivered the information I was requesting a full three months later, eight months after I originally requested it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2023

Hey Ellen, thanks for leaving a review and we're glad that you're enjoying the software in general! I totally understand the frustration of feeling like you're being sent somewhere else when you have a suggestion, but let me offer the "why" so hopefully it's a bit less frustrating: uInnovate helps us manage requests from tens of thousands of Point of Rental users, see which are most desired and impactful, and prioritize solutions to implement. With dozens of developers and dozens of support agents, you can imagine the potential for miscommunication if we handled these requests internally. As a bonus for you, when you use uInnovate, you can see what others have suggested and (hopefully) that your request is already being worked on. =) We're also adding training for our first responders so they can address more issues immediately, preventing the need to wait for an expert; expertise takes time to develop, however. We look forward to continuing to work with you and hope to constantly improve your experience! -Brian

JC

John C.

CEO

Construction

### "Rental software for growing company"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2023

good training during implementation, very good phone support, stable platform with good updates

Pros

Continuation Billing process, Day at a glance, Integrated Payment Processing, PO processing

Cons

Paying for optional module that do not work out after 1 month , no refund on balance of year term.

Reasons for choosing Point of Rental Software

We had 2 customers that allowed us to observe how POR was used in their daily operations and the gave their input on how it worked for their business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2023

Hi John! We're glad you're enjoying your Point of Rental experience - thank you for the review! -Brian

[View all Reviews](https://www.capterra.com/p/29074/Point-of-Rental-Software/reviews/)

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