ProphetLine

ProphetLine for Windows


4.5 / 5
15 reviews


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $187.00/month
  • Deployment
    Installed - Windows
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ProphetLine
  • www.prophetline.com
  • Founded 1993
  • United States

About ProphetLine for Windows

ProphetLine was the world's first Windows specialty retail software, has won the Microsoft Retail Developer of the Year award four times and has extensive experience in the specialty retail business. ProphetLine is the quality product, with the best support and an unbeatable price that will help grow your business. ProphetLine is the POS/Premium Merchandising Software with easy to understand department/class comparatives, vendor comparatives and built in open-to-buy planning.


ProphetLine for Windows Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

ProphetLine for Windows Reviews Recently Reviewed!


Excellent customer service, great software.

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, and most importantly, does not crash! Nothing is worse than getting a call from an employee telling you that the POS software has crashed - this has never happened, not even once, with our Prophetline installation.

Cons: I wish we could select an receipt printer for individual customers, as some still like the large full size receipt on 8.5x11 paper. Of course we can always print the larger receipt, but it would be nice to be able to set this up ahead of time. This is just a minor 'nit-pick' - really there is nothing I dislike about Prophetline.

Overall: Our experience over 20 years running Prophetline has been excellent. It is rare to find a software vendor with this level of support. They answer the phone! Really, a live person will answer the phone without prompts, etc. if you have a question or need help in any way. These folks are head and shoulders above our other software vendors that require email support.

Prophetline pos software

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The tech support is outstanding. The very best I have ever encountered. Available during normal business hours. US based and very helpful. The software i9s good but it is the tech support that really makes it great.

Cons: Not really a con but there are a lot of capabilities I do not use.

Overall: If every company was as pleasant to deal with as those guys running a business would be a lot less stressful.

Vendor Response

by ProphetLine on August 27, 2018

Doug is one of many of our customers that are on a low monthly subscription price. It includes all software, upgrades and unlimited support calls. An inexpensive way to get into a robust software package. Doug is a good customer and expects and gets good service.

We love ProphetLine

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have been using ProphetLine for more than 4 years now, the software is easy to use, and the customer service is hands down one of the best customer service departments I have ever had the privilege of dealing with. Always quick to answer the phone adn always treats each questions with professionalism and care.

Cons: Nothing, we are very happy with the complete system

Overall: Point of Sale program, that helps or office run smoothly, from reports to tracking products, ProphetLine has it all

Vendor Response

by ProphetLine on August 28, 2018

We like to think of all our clients as unique and they need unique solutions. Our support is tailored to their specific needs.

Best Point of Sale software for Photo Labs

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use and train employees. I like the editing and information we can get from the sytem. This is also the most bullet proof software we have!

Cons: I'd like to have an easy way to pre-pay for orders placed where the software can still track the project until completion.

Overall: I like the fact that I own the software and I don't have to keep renewing a licence. This software is so reliable that we don't need a lot of help or support.

Vendor Response

by ProphetLine on August 27, 2018

Has been a customer for many years and purchased the product. Even though Bill has not purchased a support and upgrade agreement, it can be bought on an as needed basis.

Overall Very Satisfied

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The email capabilities are very convenient from all departments. The ability to send emails to groups and from preset templates has helped save money in postage and paper. Most importantly the time saved in sending correspondence to customers or vendors has made our jobs easier.

We also really like the ability to update product pricing when we receive the products.

Price quotes are simpler and we like being able to recall quotes to an invoice.

Cons: We are not able to email reports to customers from the system. We often have customers that want signed copies of their invoices but this system does not allow us to send a range of invoices per customer at one time.

One thing we miss from our old system that we are not able to do with this one is make changes to invoices saved in house for our charge accounts.

Good robust system

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The service tracking module.

Customer purchase history.

Cons: The biggest negative for us is the inability to change customer ID numbers on the fly, and also combine customers (and keeping the dominant customer ID) also during the work day. This is achievable but all stations must be closed apart from the server. This is not efficient.

Overall: The software does what it needs to. There has been virtually no down time over the past 10+ years we have been using Prophet Line.

Good Software

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: This is one of the easiest to use. You make a work order or invoice on same screen. Parts are very easy to put in and edit.

Cons: The least I like about this and probably the only thing, is that when the mechanic uses a part on a machine that part stays showing we have it in stock even though we don't until they decide to come pay and pick up.

Overall: The team they have is very helpful, and courteous .

Capterra loader

ProphetLine for Windows

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: self contained in my location I could get the information I needed. Lots of pre made reports and customization avialable

Cons: We had a lot of trouble with transfering inventory between locations. too slow part of the problem was ours but part of it was that we couldn't get it going.

Overall: It was a good program that worked well in one store but I had trouble making it work over multiple locations

Very Customer Friendly

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that when I call I speak to service representatives that can get into my system and show me how to use new features as well as fix problems I've caused. They can also customize certain forms according to my needs.

Cons: Not ALL reports accurately show a/p or a/r balances. Some are for reference only.

Chuck's Boots Review

Nov 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and does everything we need it to do.

Cons: It requires a lot of updates and sometimes runs extremely slow on all other computers except the back office computer.

When loading new styles into a matrix, you have to scroll down to add things past a certain point which is frustrating.

Prophetline at It's All In The Game

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: easy of use and it's reporting capability.

Cons: It is client server and has a fat client.

Overall: Prophetline gives our team the reporting capability we need along with it's support services always available.

USER FRIENDLY

Aug 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly

Easy to use system

.

Cons: I would like option for receipt to show part number

I would really like to update quantity and cost at the same time

Overall: Very Happy

Vendor Response

by ProphetLine on August 27, 2018

It will show the part number on the receipt and quantity and price can be updated at the same time. We are contacting Bree today and showing her how this is done.

Prophetline POS

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Support and I can see inventory from 2 different retail locations.

Cons: Nothing really, they take care of your issues.

Overall: I have 2 retail stores and if you want a POS system that will answer the phone and help take care of the issue, pick ProphetLine.

ProphetLine recommendation!

Aug 04, 2014
5/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was easy to use and did not take hours and hours of training. Bob Brown, ProphetLine's president, is the nicest man I have ever had the pleasure of doing business with. The technical staff were always helpful and patient, even we called regarding the same issues over and over.

Cons: The initial setup was a bit of a challenge because of all the different vendors, and we rarely had repeat orders due to sell-through, so a lot of setup time was required. I'm not sure it is unavoidable with any other software.

Recommendations to other buyers: Make sure you like the people you will need to rely on for providing quick and friendly service since POS software is not something you want to have to switch once you've purchased it.

Order Tracking

Nov 18, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Order tracking works well up to a point.

Cons: No easy to connect to third party email for customer notifications when orders are complete.