--- title: "ProphetLine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProphetLine Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/29077/ProphetLine-for-Windows/" page_type: "product" language: "en" --- # ProphetLine Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProphetLine ## What is ProphetLine? ProphetLine was the world's first Windows specialty retail software, has won the Microsoft Retail Developer of the Year award four times and has extensive experience in the specialty retail business. ProphetLine is the quality product, with the best support and an unbeatable price that will help grow your business. ProphetLine is the POS/Premium Merchandising Software with easy to understand department/class comparatives, vendor comparatives and built in open-to-buy planning. ## What is ProphetLine used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Accounting](https://www.capterra.com/accounting-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $187 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProphetLine?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.prophetline.com&name=ProphetLine) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProphetLine 4.6 (17) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $187 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 3.8 (70) Value For Money 4.6 (16) Value For Money 3.6 (54) Customer Service 4.8 (17) Customer Service 3.6 (68) ## ProphetLine alternatives [4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,322)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/29077/ProphetLine-for-Windows/alternatives/) ## FAQs about ProphetLine Overview ### Which roles and teams benefit most from ProphetLine? ProphetLine is most used by office managers, administrative staff, business owners, and executives who need a dependable internal reporting and communication channel. Operations teams use it to streamline issue intake and follow-up, while leadership relies on it to monitor concerns, support compliance, and strengthen workplace transparency. Answer based on 16 reviews Features and Usability ### What are the key features of ProphetLine? ProphetLine offers accounting, order processing, payment processing, and retail management as core functions. It also includes point of sale (POS), inventory management, purchase order management, returns management, and eCommerce management, plus barcode/ticket scanning, CRM, commission management, discount management, and electronic signature. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? ProphetLine starts at $187 per month for the Basic flat-rate plan. There is no long-term contract, and paying for 3 months includes 2 hours of free online training. After the third month, billing continues monthly, and cancellation requires 30 days’ written notice. Getting Started and Support ### What training and onboarding options does ProphetLine offer? ProphetLine provides live online training sessions to help teams get started. This format supports guided setup and direct instruction from a trainer, allowing users to ask questions and follow along during the session. Getting Started and Support ### What customer support options does ProphetLine offer? ProphetLine provides chat support for customer assistance. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 3,559 Point of Sale reviews Capterra reviewers highlight these as the features buyers value most when choosing point of sale software: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) ProphetLine supports **Payment Processing**, which gives businesses a way to handle transactions within the system. However, it does not offer **Credit Card Processing** or **Electronic Payments**. Instead, it provides **Point of Sale (POS)** (**57%**), another feature that reviewers also consider important. This can help businesses manage in-store sales activity and complete day-to-day checkout tasks, providing teams with a more organized way to process purchases and serve customers. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Discount Management Track products that are for sale at a reduced price or part of coupon promotions eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products ProphetLine 18 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Returns Management: Track and facilitate returns of products sold --- Get Advice We can help you find the software with the features you need. Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.6 (16) [View pricing plan details](https://www.capterra.com/p/29077/ProphetLine-for-Windows/pricing/) Basic $187.00 Flat Rate,Per Month It includes: - Built-in Accounting - Consignments - Customer Marketing - Function Sets - Layaways - Manufacturing - Open to Buy - Order Tracking - Rentals - Reservations - Retail Stock Ledger - Trade-Ins - True Inventory Matrix Value for money 4.6 (16) 4.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (17) 4.8 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(10) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Rita K. Assistante Human Resources ### "ProphetLine logiciel de comparaison de services " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 16, 2023 Pros ProphetLine logiciel de comparaison de services Cons prophetline n est pas trop utiliser par des entreprise Switched from [Inventor](https://www.capterra.com/p/236745/Inventor/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Graphic Designer Design ### "Best POS Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2018 Pros The customer service available at the corporate office is top notch! Cons I have nothing negative to report about this package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alexandra P. Office Manager Retail ### "Chuck's Boots Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2018 Pros It is very easy to use and does everything we need it to do. Cons It requires a lot of updates and sometimes runs extremely slow on all other computers except the back office computer. When loading new styles into a matrix, you have to scroll down to add things past a certain point which is frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sue M. President Consumer Goods ### "Very Customer Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 27, 2018 Pros I like that when I call I speak to service representatives that can get into my system and show me how to use new features as well as fix problems I've caused. They can also customize certain forms according to my needs. Cons Not ALL reports accurately show a/p or a/r balances. Some are for reference only. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kayla C. Office Manager Wholesale ### "Overall Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 20, 2018 Pros The email capabilities are very convenient from all departments. The ability to send emails to groups and from preset templates has helped save money in postage and paper. Most importantly the time saved in sending correspondence to customers or vendors has made our jobs easier. We also really like the ability to update product pricing when we receive the products. Price quotes are simpler and we like being able to recall quotes to an invoice. Cons We are not able to email reports to customers from the system. We often have customers that want signed copies of their invoices but this system does not allow us to send a range of invoices per customer at one time. One thing we miss from our old system that we are not able to do with this one is make changes to invoices saved in house for our charge accounts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Greg P. Owner Retail ### "Order Tracking" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 18, 2018 Pros Order tracking works well up to a point. Cons No easy to connect to third party email for customer notifications when orders are complete. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LE LuAnn E. Office manager Consumer Services ### "Good Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2018 The team they have is very helpful, and courteous . Pros This is one of the easiest to use. You make a work order or invoice on same screen. Parts are very easy to put in and edit. Cons The least I like about this and probably the only thing, is that when the mechanic uses a part on a machine that part stays showing we have it in stock even though we don't until they decide to come pay and pick up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Chief Information Technology Officer Sports ### "Prophetline at It's All In The Game" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2018 Prophetline gives our team the reporting capability we need along with it's support services always available. Pros easy of use and it's reporting capability. Cons It is client server and has a fat client. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV Doug V. owner Sporting Goods ### "Prophetline POS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2018 I have 2 retail stores and if you want a POS system that will answer the phone and help take care of the issue, pick ProphetLine. Pros Customer Support and I can see inventory from 2 different retail locations. Cons Nothing really, they take care of your issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS David S. Owner Retail ### "Excellent customer service, great software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2018 Our experience over 20 years running Prophetline has been excellent. It is rare to find a software vendor with this level of support. They answer the phone! Really, a live person will answer the phone without prompts, etc. if you have a question or need help in any way. These folks are head and shoulders above our other software vendors that require email support. Pros The software is easy to use, and most importantly, does not crash! Nothing is worse than getting a call from an employee telling you that the POS software has crashed - this has never happened, not even once, with our Prophetline installation. Cons I wish we could select an receipt printer for individual customers, as some still like the large full size receipt on 8.5x11 paper. Of course we can always print the larger receipt, but it would be nice to be able to set this up ahead of time. This is just a minor 'nit-pick' - really there is nothing I dislike about Prophetline. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/29077/ProphetLine-for-Windows/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.