---
title: "Skillsoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Skillsoft the right Training solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/291/Skillsoft/reviews/"
page_type: "reviews"
language: "en"
---

Skillsoft

4.2 (81)

[View alternatives](https://www.capterra.com/p/291/Skillsoft/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 3rd, 2026

# Reviews of Skillsoft

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

AO

Ayotunde O

Head of InfrastructureInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“I love the extensive library of courses available on the platforms and the certification avenues it provides for users of the platform.“

December 27, 2024

Peter S

IT SUPPORT SPECIALISTFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“My only drawback of using Skillsoft is their certifications are not fully recognized as industry standard certifications.“

December 18, 2024

SN

Samwel N

Art and designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years.

“It's a well established e-learning platform especially suited for organizations looking to provide a wide range of professional development opportunities to their employees“

January 2, 2025

BK

Bala K

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“The interface can be a bit complex at times,making navigation slightly challenging.“

December 17, 2024

EL

Elizabeth L

StudentE-Learning, Self-employedUsed the software for: 1-2 years.

“The fact that you can find many educational books and videos on the platform.“

December 21, 2024

SN

Samwel N

Art and designArts and Crafts, 2 - 10 employeesUsed the software for: 1-2 years.

“It's sometimes overwhelming amount of content which can make it difficult for users to navigate“

January 2, 2025

BK

Bala K

Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial.

“My overall experience with Skillsoft has been positive,with valuable learning resources and useful content for skill development“

December 17, 2024

LB

Larry B

ArtistArts and Crafts, Self-employedUsed the software for: Less than 6 months.

“I found most of the courses boring and unhelpful, failing to engage me or capture my attention.“

December 27, 2024

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elena Emperatriz R.  
Consultant  
Oil & Energy  
Used the software for: 2+ years

### "A great help for professional development"

August 10, 2021

5.0

My experience with Skillsoft has been excellent . New hires attended the initial classroom training and after that they were enrolled in a step-by-step program with Skillsoft. We could monitor progress and identify any problem with enogh time to intervine and help.

Pros

Skillsoft is the best resources for people who want to keep learning and developing skills for work and personal life. It offers a huge catalog of courses and excellent step-by-step training to achieve certifications, gives the opportunity to build a portfolio and facilitate compliance in many areas of knowledge.

Cons

Everything is adequate and high quality in Skillsoft. Nothing to complain about.

Review Source

Jennifer C.  
Talent Development Speciality  
Higher Education  
Used the software for: 2+ years

### "Growing product in the learning management space"

May 27, 2022

4.0

Overall the experience with Skillsoft has been positive. The customer support has been excellent and most of the content is helping our staff.

Pros

The ease of navigation for our learners and customer support/guidance

Cons

You can not merge accounts together to consolidate training completions and clean up bad accounts.

Review Source

VR

Verified Reviewer  
Assistant Vice President/Instructional Designer  
  
Used the software for: 1-2 years

### "Legacy LMS that was really a Content Portal turned LMS"

April 3, 2018

2.0

If you have purchased the Skillsoft catalog, and you are getting SkillPort as an addon for no additional cost, then it is fine to use and perhaps less problematic than asking Skillsoft to make their catalog available to another LMS. Otherwise, avoid. There are many other LMS and learning portal options that are better. Many of them for free.

Pros

Surpringly, the one feature I can vouch for in the system was the ability to update eLearning content without de-registering users or causing them to lose progress in their courseware. I have seen several systems where this is not the case.

Cons

Skillsport seems to be an LMS that was built around the fact Skillsoft offered a large content catalog, and needed to offer tracking, and also had to allow companies to upload their content into that portal because customers wouldn't want an LMS for just Skillsoft and the expense of a second system for their own content. As an admin of the system converting over from an LMS (which they acquired), it was a very clunky system to user as an Admin as well as a user. The UI on the Admin side looked like a Windows 3.1 application (the user side was a bit better, but still dated). The basic setup of any course was overly complex, taking more steps than was truly required. The reporting was extremely weak. There was raw score and pass/fail, but no question-level analytics.

Review Source

VR

Verified Reviewer  
Global Lead, Learning & Organizational Development  
Consumer Goods  
Used the software for: 2+ years

### "Good platform for technical eLearning, not the best admin functionality"

April 12, 2020

4.0

Pros

Skillsoft has certainly come a long way since the days of Skillport. Percipio is no doubt a sleeker user experience, and their content has received a much needed refresh. As an admin for eLearning now in several different organizations, I've always leaned more towards Skillsoft as a vendor when it comes to technical content (programming, IT, cert prep, etc.), although their soft skills catalog is also pretty decent.

Cons

As a platform, my main gripes are with the admin side. I've used other eLearning platforms in previous roles, and Skillsoft's admin interface is always the clunkiest. Terminology used is not always intuitive, and user and content management requires too many clicks.

Review Source

Carlos H.  
Lead Community Service Specialist  
Public Safety  
Used the software for: 2+ years

### "Great Product for Extra Trainings"

June 11, 2019

5.0

It has solved the issue of having all employees having access to extra training so that they can improve their skills or build new skills. It is also cost efficient since it is not possible to send every employee to outside training's. It also has allowed my employees feel that I am here for them and wanting them to succeed which I do.

Pros

Skillsoft is a great product with a variety of topics one can learn on. It allows you to build up your skills and resume with the variety of courses one can take. It also has test one must pass to make sure that the material was learned from the course. Upon passing you are given a certificate of completion which is great to store and have on file in case ever asked. Its great that it shows all courses in your profile that you have completed and it allows you to save courses to do at a later date. this allows me to construct my own path of courses I want to take. It also has topics you would have never thought about which is great to learn off of and improve your skills whether you are already in s supervisors/managers position or striving to achieve a new position.

Cons

There is nothing that I dislike about skillsoft it is a pretty awesome tool for an organization.

Review Source

Chris W.  
Customer Service Computer Technician  
Information Technology and Services  
Used the software for: 2+ years

### "Great for video study"

December 11, 2019

3.0

Great learning platform if you want to gain the knowledge in your job. I have been a constant user of this platform for over 15 years. My only complaint is the lack of having labs for certain aspects of courses, as you cannot understand the course without the ability to apply it.

Pros

This platform is great for being able to study IT concepts related to my career. I do a quick search and am able to find a few different options to study from.

Cons

Watching videos can only allow you to apply so much. This platform lacks labs to be able to test you on if you actually understand the material with labs. Easily able to memorize the questions given, and retake the tests to pass.

Review Source

Tércio Y.  
System Tester  
Telecommunications  
Used the software for: 2+ years

### "Could be better"

March 13, 2020

2.0

It is an okay platform, but it could be way better, especially when it comes to supporting newer browsers. The courses I have watched were all using flash, so if your device does not support it, that could be a challenge.

Pros

It has an easy to follow catalog. It has a learning path, so if you're looking for a large topic to learn, the path is quite useful.

Cons

I have had lots of issues with different browsers, there are courses that I cannot launch in any other browser than Internet Explorer. The fact that it uses flash, makes it very heavy to load, and probably the issues I had with the different browsers is due to that.

Review Source

Michael L.  
Senior Recruiter  
  
Used the software for: 2+ years

### "I provide access to SkillPort training for my candidates in order to improve their technical skills."

May 7, 2018

5.0

Pros

SkillPort has a wealth of industry-approved training that allows my candidates to learn new technologies and increase their odds of securing a new work opportunity.

Cons

I have had only positive experiences with SkillPort so far - my candidates have appreciated having SkillPort as a resource and have only had positive feedback.

Review Source

Emre Ç.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Overall positive!"

September 4, 2022

4.0

Pros

Thanks to the trainings I received on developing management and leadership skills, my personal development and business performance increased. I generally rate it positively.

Cons

needs to be developed for offline learning.

Review Source

Umer R.  
Intern  
Pharmaceuticals  
Used the software for: 6-12 months

### "Skillsoft is too soft for skills"

November 26, 2019

4.0

Good experience , learned many good skills.

Pros

It gives practical example of what they teach, I like how they actually make situations.

Cons

It's not up-to-date with the ongoing scenarios.

Review Source

RK

Rishi K.  
Ui Ux designer  
Information Technology and Services  
Used the software for: I used a free trial

### "demo and free trail"

December 19, 2024

5.0

good e-learning platform software in best in class segment plans

Pros

free trial include certificate prep and live class demo also skill benchmark assessments. good custom price for enterprise plan

Cons

mainly just listing a bunch of information with no little explanation of underlying reasons or theory on any of it. its so dry and hard to follow

Review Source

RB

Ryan B.  
Center director  
E-Learning  
Used the software for: I used a free trial

### "Good software "

December 24, 2024

4.0

Good. I did gain some benefits from using it.

Pros

Learned a lot. Seems like a good platform

Cons

Time consuming. Some things could be more efficient.

Review Source

VK

Varun K.  
Marketing Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great Learning Software"

December 20, 2024

5.0

This platform is easy to navigate and offers pricing with customer support also.

Pros

Skillsoft is very easy to use the interface and helpful to progress tracking for learners.

Cons

As of now there is no disklike to this skillsoft.

Review Source

VR

Verified Reviewer  
Digital Fulfillment Specialist  
Publishing  
Used the software for: 2+ years

### "One of the best self-paced learning platforms I've used. Great for quick sessions or certifications."

May 15, 2018

4.0

This software helped prepare me for some essential business certifications that helped me land a job soon after.

Pros

This platform is great for improving your business and technology skills. its has a wide variety of courses from the basic such as Time Management to more specialized topics such as CompTIA industry certifications. The courses are structured in a logical progression which does not require new users to need a lot of 'hand holding' to master the concepts. The content delivery system is simple and easy so that users don't need to be tech savvy to start learning. Content is delivered in a mix of formats including video, text, and interactive simulations for some courses. Unlike other some other platforms, the content is broken down down into small time portions so that you can learn one concept when you have a few minutes to spare. This make it easier for persons who can't commit to hours at a time to get started. The platform is accessible on Windows and Mac systems and even mobile devices using Android and iOS. The makes for great anytime/anywhere learning as long as you have an internet connection. Companies can have their own branded home page and customise what content they want available to team members. There is also a set of Skillport apps that allow for offline viewing of courses. Team members can share recommendations and motivate each other to learn through the Skillport community.

Cons

For a platform so well established the app could be better. While it does allow you to log into your account and search for courses, it doesn't have the other bells and whistles that make the web learning platform so advanced. For example you can pick up where you left off in a course you started on the web but you have to search for the course from the full set. The app doesn't seem to sync history with the web version. There's also no sign of the transcript section in the app which shows you all the courses you did before. Hopefully there are planned improvements.

Review Source

SM

Sulakshana M.  
HR head  
  
Used the software for: 2+ years

### "Excellent learning software"

July 20, 2017

5.0

Pros

I have used this while working with Ericsson and I found it to be an encyclopaedia for learning programs. It's got everything. From the most basic to the most complicated. A must try

Cons

The software takes time to load. It's kind of heavy and plus the UI could be much better. Some of the learning programs take a lot of time to load.

Review Source

EK

Elysia K.  
HR Coordinator  
Gambling & Casinos  
Used the software for: 6-12 months

### "Skillport - Needs updating "

October 23, 2018

3.0

The customer service is good. Everyone is super friendly and responsive. Overall experience is..have to work with it because this is what we have now so better make the most of it. If i was making the decision i would not recommend - I would suggest a newer product.

Pros

I like the user interface for this software. For employees, it is relatively easy to use and follow all of the required and optional training they need to complete.

Cons

The admin side of the software is extremely convoluted and dated. It is hard to keep the back end organised based on how the system is set up - this makes it very challenging to manage a large employee base. The reporting functionality is very limited. Often the same report will produce different results and it is challenging to pull accurate data. I would go with one of Skillsoft's updated softwares

Review Source

AM

Aidah M.  
Customer service speciallist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Skills soft software review"

August 12, 2019

5.0

Attained several online diplomas

Pros

The availability of the different courses. The ability to have both voice and word typed documents

Cons

They are fast sometimes yet you need to move slowly sometimes especially the audio part

Review Source

Kamille P.  
HR Specialist  
Human Resources  
Used the software for: 1-2 years

### "Simple system"

April 16, 2019

4.0

Pros

It’s simplicity was refreshing. Everything was as it seemed. There were no tricky extras to consider.

Cons

It was very limited and could not be manipulated by its users. You literally see what you get.

Review Source

VR

Verified Reviewer  
E-learning Developer  
Semiconductors  
Used the software for: 2+ years

### "SkillPort by SkillSoft is an excellent tool for training"

August 1, 2018

5.0

Great library to select from!

Pros

SkillPort by Skillsoft is a wonderful third-party vendor that offers a wide selection of training to complement our in-house built eLearning training.

Cons

Some courses need to be updated, although the use of video upgrade to replace several courses in the catalog has gone a long way to update the courses.

Review Source

CC

Craig C.  
Organizational Development & Effectiveness Business Partner  
Insurance  
Used the software for: 6-12 months

### "Skillsoft a great too for upskilling"

January 12, 2023

5.0

I started using this software when I was testing a platform to be disseminated to a subset of our employees. I got my own login and Skillsoft were the ones providing training content. I’m glad I checked it out because Skillsoft is awesome!

Pros

The content was great and the presentation was a breath of fresh air. I use LinkedIn Learning frequently and get tired of the same boring delivery (boring background, front-facing, same tone of voice, no visuals). I appreciate Skillsoft switching it up aesthetically/stylistically while still providing too-notch content.

Cons

I have not run into any cons yet, Skillsoft has been rock solid.

Review Source

PS

PETER S.  
FINANCIAL PLANNER  
Financial Services  
Used the software for: 2+ years

### "We have used Skillport for many years at my company in conjuction with Skillsoft online training."

February 20, 2018

5.0

The main benefit was using it in conjuction with Skillsoft for online training , and able to do it in many different languages.

Pros

Offers a huge variety of training courses and a very easy platform to operate from. It also has foreign languages so could be used around the world.

Cons

A little too expensive but worth because of the huge benefits of saving time and travel and able to communicate around the world.

Review Source

MY

Michael Y.  
IT Developer  
  
Used the software for: 2+ years

### "Very informative learning portal. one of the best on current market."

April 24, 2018

4.0

Pros

Flexibility, ability to track your progress, create relevant learning path and nice hands on exercises. Very intuitive and easy to use.

Cons

CPE courses not available. Not running on all browsers. Print interface can be better if you need print out some materials (like to learn from paper source)

Review Source

MR

Manuel R.  
Quality Supervisor  
Utilities  
Used the software for: 2+ years

### "Skillsoft"

February 21, 2019

5.0

Using for personal development material with great resources and a multitude of ways to access the content. Great to work with!

Pros

Variety of content Cross platform access Ease of use

Cons

Plain user interface Load times for web content

Review Source

VR

Verified Reviewer  
Assistant Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Skillsoft"

June 29, 2020

5.0

I love using skillsoft for training and development and am excited to continue using them.

Pros

I love how easy it is to use skillsoft for training. The videos are easy to follow along and all materials needed are uploaded with the video.

Cons

I have no complaints about skillsoft. The videos are great learning tools and keep employees engaged throughout the trainings.

Review Source

AK

Aaron K.  
Pharmacist-in-Charge  
Pharmaceuticals  
Used the software for: 6-12 months

### "Spent more time trying to get programs to function than actual training"

June 20, 2017

2.0

Pros

My reviews are generally positive, but I cannot think of a single positive thing to say. It was not better than any of the other programs I have used in the past for online training.

Cons

Compatibility is almost impossible for someone to figure out without some technical experience. Of the 3 computers I have, only works on 1 (the oldest) and only if I have the exact right settings. At the moment I have finally been able to boot the program but it continues to load into infinity.

Review Source

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