Mandarin Library Automation

Mandarin


4.5 / 5
35 reviews

Who Uses This Software?

School libraries, special libraries, smaller public libraries.


Average Ratings

35 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • Mandarin Library Automation
  • www.mlasolutions.com
  • Founded 1986
  • United States

About Mandarin

Mandarin M5 is a modern online catalog, fully web based. M5 provides access to library resources from any workstation, at the library or remotely. M5 helps single libraries, libraries with multiple sites and school districts lower costs and save time with one-point installation, maintenance and updates. Our technical support is renowned, and is available 24/7/365. Visit our M5 demonstration site today and see what the future looks like!


Mandarin Features

  • Acquisition Management
  • Barcoding/RFID
  • Church Libraries
  • Circulation Management
  • Fee Collection
  • Inventory Management
  • Law Libraries
  • OPAC
  • Periodicals Management
  • Private Libraries
  • Public Libraries
  • Reserve Shelf Management
  • School Libraries
  • Self Check-in/Check-out
  • Serials Management

Mandarin Reviews Recently Reviewed!


School Library Complete Solutions - Amazing Ability to Meet Your Students/Staff Needs

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We are a Classical School Pre-K thru 12 - This software has made my job easier and saves me time. The transition from our old system to Mandarin was amazing. I was happy with the ease of implementing the new system and tech support patiently guided any questions. I can't say enough good things about tech support - I love the speed & ease of inputting new records and barcodes for classroom sets of books in minutes. Physical barcodes are easily printed - a budgetary savings. I love the visual search - parents and students can link to ebooks, public library resources, college prep, homework helps, audio books, whatever I want to create a link for assisting research and resources - the world is at our disposal. Parents can easily email and send book requests. An economical high quality services for private schools with small library budgets. Technical support is amazing 24/7 and they are great teachers. Training library help is very easy. There is no need to purchase MARC record as the record fetch has most titles and it is very easy to create your own record. I highly recommend this software for ease of use and ability to expand circulation options. We separate textbooks and general library but it is all in the same catalog. Teachers easily check out their classroom textbooks. I am re-cataloguing sets of elementary books and tech support makes global call number changes saving the time of bringing up each title to change the record.

Cons: What is there not to like? I love this software!!!

Overall: Mandarin Library creates a public face for our school that expands the resources that we can house on campus. It is a great marketing tool of academic resources that we can easily put within student/parent reach. I love the customized look I can give to my home page. Mandarin Library is a fun and intuitive program that meet budgetary constaints while allowing me to expand in new ways.

I was nervous about learning a new system and found the changes made everything easier in library management. Again, Technical Support is a phone call away and they are the most patient, kind staff of experts that speaks volumes about this company.

Change

Apr 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the software is the ease of the transition from one system to another. Our school had to change from another system. Mandarin was the best choice for our school for a change that wasn't an option. I find features in M5 that I never had in the other system. My favorite is the ability to add new books to the system with ease.

Cons: This is not so much an issue for people who do understand code. But I had a bit of an issue with it at the beginning. I am learning what each number stands for and how to utilize it when I'm adding an item or updating something in the system.

Overall: I have had a great experience with Mandarin. Anytime I've needed help, the tech department has been quick to help me. They guide me in ways that are easy to incorporate on my end. They also are very mindful of things that need to be fixed on their end. The cost is wonderful. This system is worth every penny. My overall experience has been wonderful! For a lady who doesn't like change, Mandarin has been a great help!

Very pleased

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that they were so accommodating when we had to switch over from our other software in such a short time. They have been very patient with any questions or requests I have requested. I do not have a Library degree so I am probably not using it to its full potential. So glad to be able to print my own barcodes and spine labels. The barcodes have the title, author, school name and call # included.

Cons: Sometimes I have to log-in again, but that could possible be our internet server. Because I do not have a Library degree I am not sure what all the code are for, but I am sure if I asked they would help me. I just have not had time to ask. The Webex was informative, but too much information, too fast. I would have like a more interactive option. But you can join a group as many times as you want.

Overall: Mandarin has made importing MARC records easier. The set up for the spine label makes more since and more of what I wanted that our old software did not offer. When asking for tech support they are very prompt to respond and get back if they want to clarify a request. The tech support guys are the best.

Mandarin M5

Apr 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is versatile and is supported by customer-friendly technical staff. The visual interface is flexible and can be used as a portal to library services and resources . The system packs a lot of options in a small space and provides has the functionality of larger, more expensive library automated systems at a much lower cost.

Cons: It would be great to have font (style and color, etc. options on the labels for the visual interface). Also if the visual search area could be adapted to provide different visual templates and size layouts - that would be great. A little slow on the updated view following revisions (but that could be due to my server).

Overall: The functionality of this system has evolved as my library services and resources continue to evolve.

Robust and user friendly system

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The learning curve made for a very easy transition to learn the system and get to work. I did reports, inventory, edits of existing records and learned to use "Fetch" for my MARC cataloging needs in a very short time. I am delighted that the system adheres to national standards in bibliographic MARC. I feel secure with the MLA system that my work will not be corrupted or lost at anytime.

Cons: As an experienced professional cataloger, I would like to see the policies that govern the system to better understand display functions.

Overall: I inherited a very poorly cataloged collection: corrupt classification, lost records, level one (or less) catalog- ing, lack of subject headings... The MLA system empowers me to provide the best bibliographic database I can create for my students. Price point is exceptional, MLA system is user-friendly, robust and secure. I am one happy catalog librarian.

Mandarin (M5) Works for us

Apr 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using its Main Search interface for copy cataloging, especially running "Record Searches".

Cons: Groups Modules - seems very complicated.

Overall: 1. Not tried 'Inventory' yet. How do we stock-take using a 'databar reader' to scan books on shelves

2. Like running statistical reports for institutional reports

3. Need to spare time to fully explore and familiarize myself and my team on all aspects and modules of M5

4. Need to recreate home page of our CMI M5 to include all Collections held in the library

We were sold something other than what we received.

Apr 24, 2019
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Visually it was better looking than our previous system.

Cons: It didn't do almost everything we were promised it could do.

Overall: When we decided to purchase this software we had very specific needs. We were told everything we wanted to do was already in the system or that the system would do it. Since then we were told it can't do what we were told it could do before we agreed to the contract.

We are going to reimplement our old system because even though it didn't fit all of our needs it gives us more of what we need than what Mandarin has been able to do.

We wanted specific data reports at our fingertips and was told it would happen. I have to call in and have them done for me and even then, the results are not completely right.

We were told this system came with a conference room schedule system and that it would be easy to use. No such thing existed.

The conversion of our old Database left out important information and books altogether. This is not as big a deal as I can fix this but the interface is not easily customizable nor is it user-friendly to anyone who doesn't know Marc 21.

Going forward you should really not sell features you do not already have, or you should be willing to develop them for the release.

Had we known then what we know now we would have gone with another company who could have offered everything we were looking for. We have spent grant money on this system that we felt was the best direction based on the information we were given, only to have it be something different.

I am sure your system is a perfect fit for a vast majority but for us it is not working.

Vendor Response

by Mandarin Library Automation on April 26, 2019

Hi Christopher, Thank you for sharing your review. We are very concerned about the experience you are having. We would welcome the opportunity to assist you and correct the issues you have listed. Thank you for your patience. We will also contact you directly to assist.

Wow! factor customer support to back up a very easy to use program!

May 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The recent update has put everything into one platform and the best thing of all is that they are listening to their customers and adding what we need as we grow together.

Cons: Honestly, the only thing I can say negative is that it takes a little time for reports to generate. It would be nice if they were much faster but the updated version is already faster than the older one I was using.

Great Option for Small Schools at a terrific price

Apr 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that we have the ability to not only automate our library but can also run our textbook management and electronics management through the Mandarin system. As a small private school, our budget is limited and anything that helps us control inventory and save money in the long-run is a worthwhile investment.

Cons: My only complaint is that it is sometimes difficult to find an item on Record Fetch. The system is not very forgiving with typos and not all ISBNs are in the system, even when the book may be. I also wish they would include Usborne Books in the system. We get many of these books donated to the school and have a difficult time logging them in the Mandarin system.

Overall: We have saved money by knowing what is in our inventory. In the past, we have bought duplicate copies simply out of poor inventory control. Mandarin allows us to know where everything is at all times.

VERSATILE TOOL FOR LIBRARIES AND FILES

Apr 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This quick tool facilitates your work by its great search capacity, oriented to the format of those we know on the web

Cons: Taking into account that the software is quite complete, there are functions that could be changed and give more information to the material or document that is already expired or that is no longer being used

Overall: Your online technical support is fast and effective

Vendor Response

by Mandarin Library Automation on April 05, 2018

Thank you Jorge. We appreciate your feedback.

Mandarin - A Good Choice

May 21, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my card catalog is available online to families and is so user friendly for them. They love the visual search and recommended reading pages! The gallery is also a nice bonus, as is the blackboard. It is also extremely helpful that you can customize your searches to narrow down your results. Also, I, as an administrator, like how easy it is to carry out transactions for the students.

Cons: Filling in values for book information gets a little confusing. Adding a book using the ISBN is a great feature that automatically fills in most information needed. However, if you must manually add a book, then it is tedious looking up what information goes into what value number and field/sub-field.

Overall: Overall, I love Mandarin and would recommend it. I am in my first year with this product, so occasionally I have questions. The customer service has always been kind, helpful, and quick.

Mandarin 5 Review

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use Mandarin 5. I also like the customer support for when I have a problem or various questions. They are very quick to respond back to me and help solve the problem.

Cons: I like this software a lot but if I have to pick what I like the least it would be occasional quirks in the system that have to be fixed by Mandarin.

Review of Mandarin

Apr 25, 2019
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Can be accessed on any computer

Great technical support

Cons: The transfer of data from our old system to this one was mediocre at best (Came on board when the transfer had already occurred). I have to visit EVERY book and re-enter spine info. Also quite a few books were lumped in as bib-holdings for totally different books. I understand the imported data may have been in very bad shape as well. However the ability to change multiple records in Mandarin is time consuming and extremely cumbersome. I would have liked to see rows of books in spreadsheet format and be able to edit that way. As it is TOO many screens to scroll to before you can make the edits.

Overall: Okay. Tech support is amazing, though.

Vendor Response

by Mandarin Library Automation on April 29, 2019

Hi Stella, We will have a technical support representative contact you ASAP.

It looks like we have been able to assist you based on your email below. We are glad we were able to assist you.

Alex,
I just spoke with you and you were able to show me a MUCH faster way to edit these bib-holdings.
THANK YOU.

Best regards,

Stella Marquez
PE Teacher
FACTS SIS Administrator
M5 Library Administrator
Blessed Sacrament School, Sandy UT

Private School Library Automation Success

Apr 28, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was easy to learn and is user-friendly in our library. I would recommend this product to other private schools needing library automation.

Cons: Once the books were added to the inventory, making corrections in the edit function could be challenging resulting in more errors.

Overall: I am pleased with the Mandarin System and their Support staff.

Mandarin is a great library software!

May 01, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that it is easy to learn and has fantastic customer support! Much easier to use than larger library software systems I've used in the past. The conversion from the old system to this one was very smooth. Very affordable.

Cons: Having to switch between the Equipment, Textbook and General Library databases is sometimes confusing. One often forgets on the first search for an item and has to go back and re-search.

Overall: Overall Mandarin has been wonderful for managing our library needs. Reports, email to patrons, entering books, etc. all go fairly smoothly. When we do have a problem or question Mandarin support is quick to respond and great to work with.

Great alternative for small and medium sized libraries.

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Tech Support is very helpful. You can either watch videos or call for personal support.

Cons: search function for entering MARC records

Overall: Mandarin is a wonderfully affordable program that has many bells and whistles for the price.

Superb Customer Service

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our 30,000-volume, volunteer-run genealogy library recently upgraded its OPAC to Mandarin's web-based M5 platform. It's paid huge and immediate dividends. Searches take a fraction of the time; the page interface and faceted search functions are much more user friendly; and it is an all-around more versatile tool for patrons and staff.

Moreover, Mandarin's customer and tech support have been top-notch throughout this process. Migrating data to a new system, and customizing that system to your organization's needs, is no small thing. This team could not have been more responsive, easing our stress considerably.

We are a special interest, non-circulating collection, but I would not hesitate to recommend M5 to other libraries as well.

Great software for general library circulation and management needs

Mar 23, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have enjoyed seeing the development of the services offered to our school as a library patron on staff at our school. Stepping into the role of Librarian allowed me to use the product much more extensively for management purposes.

The staff at MLA Solutions offered training to help with this transition and over the years has aided me in applying the software features in our library setting. Due to the number of various users over the years, updates and maintenance has been hit and miss so we opted to use the hosted server to optimize the online accessibility of the OPAC to our patrons and learners.

Always at hand to offer assistance, I have been able to request help with generating forms for the accounting office and troubleshooting issues during the inventory.

It is terrific to have tech support available and I am certainly very pleased with the services MLA solutions offers us in Nagoya, Japan.

M5 -- Welcoming the newest online catalog for long time users.

Mar 06, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: We are enjoying the new M5 functionality as we are learning - quickly - to navigate the new interface, exploring implications and applications of all the new "toys" like the new filters on the left tool bar - which I love. Being able to limit results to fiction v. nonfiction is an absolute gift. Being able to show only available titles is especially helpful in active collections. I use it regularly but if I were in an elementary or public library collection - it would be indispensable.

My teacher aide [who only has a year of working in the library under her belt] and my secretary [who only has a few months] both took to M5 with no stress. It's already easier asking them to help me with work in the catalog with the new interface.

It has been exciting to see changes that our Steering Committee has brainstormed, discussed and tested come to fruition; it was well worth the wait.

I have happily used the Mandarin/Oasis software for at least 10 years.

Mar 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Mandarin was one of the first software companies to provide display of different languages to smaller libraries. Many years ago this capability existed for university libraries but not high school libraries.

I am a librarian in a high school that teaches in three languages - English, French and Hebrew. I needed this capability and Mandarin has consistently continued to provide this option.

They update their software on a regular basis, provide excellent , very responsive, and creative technical support. They will design reports for you if what is there doesn't quite work.

M5 is a new design, clear, easy to use, and supplies all the functions that a high school library needs. There are direct connections to the Web, and news feeds, and the ability to design the interface as you want it. I highly recommend this system.

Mandarin makes life simple!

Apr 16, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: As a Mandarin customer since 1996, I depend upon the Oasis system to deliver consistent and powerful service for patrons and library staff alike. The face that Oasis presents to patrons is user friendly and intuitive while the face that Oasis presents to the professional library staff is that of a robust and flexible toolkit. With technical support folks a mere phone call or email message away, knowing that they are always ready, willing and able to keep my system running optimally is reassuring. Along with all the custom reports I have requested over the years, I appreciate the seamlessness of our hosted version; updates appear magically in the background. Training through F2F, webinars, and tutorials have made it possible to increase my understanding and expertise in deploying Oasis successfully.

Mandarin/Oasis experience

Apr 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using Mandarin/Oasis for 10 years. I had looked at 4 different systems at 4 other high schools in the Montreal area. I liked the clear simple interface, without the template boxes, the best, and closest, to the interfaces the junoir colleges used at the time. The system is easy to use, and the team at Mandarin produce updates, taking into account librarian requests at least once a year. The tech team are exceptionally responsive to questions, problems that may arise, to producing customized reports.

The ease of which one can use many languages is important for me, as we teach three languages at our school.

I rate this product very highly.

A solid system

Apr 16, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: There are about 30 public libraries in Ontario using various versions of Mandarin M3/Mandarin Oasis. The system has been a solid performer over the years, at a price that is reasonable and manageable for smaller libraries. When we were looking for a system that would allow each library to use the system independently, and without an onsite IT person, Mandarin was the one that seemed to be the best fit. Check-in, check-out, holds, catalogue searches - all of those basic functions are easy to manage within this system, and easy to explain to new staff or volunteers coming into the library. A good choice.

Mandarin fulfills our needs

Apr 24, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to catch on to the features and how it works. It has a lot of neat things you can customize, many we have not used yet, but I hope we will in the future. Customer support has always been easy to reach and very knowledgable and helpful.

Cons: Some things don't seem intuitive for me, but support is always quick to respond when I can't figure something out or find the answer in documentation.

Overall: When our Student Information System decided to get rid of their library system we had been using for years I didn't know where to begin. Mandarin provides a lot for the cost and has met the needs of our small school library.

Technical help is outstanding

May 05, 2015
5/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: Hi Art, I am with Province in Maricopa Az and have been interfacing with your tech support folks. I have worked with both Mike and Tom and what a joy it is. Both those fellows are so knowledgeable and always willing to help me out, make suggestions and just do a fantastic job in general. I always come away knowing that their going to make things happen and if I have a problem I can call them. It's good to know they are always there when I need help.



Dee Walsh

Province Community Association

Maricopa, AZ

GREAT SYSTEM FOR SMALL PUBLIC LIBRARIES

May 06, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our small but very busy community library in a small Maine town has been with the Mandarin system for several years. Their product gets better with each upgrade, the technical support when needed is timely and we are usually not impacted by "fixes." Mandarin has allowed us to move our library forward with new technology, ideas and services that ensure our library keeps up with our patrons' ever changing needs. The Library Governing Board and I recommend Mandarin as an affordable, reliable and excellent system.

Good, solid library program

Apr 13, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I find Mandarin Oasis Hosted an excellent library program. The people in support are exactly that, supportive. They respond quickly to request for help and stay with an issue until a good remedy is found.

I especially appreciate the way the program accepts both AACRII and RDA records. The transition could have been awful, but any problems were solved very quickly.

Library-friendly, school-friendly, technology-friendly--a complete winner!

Mar 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Mandarin serves our diverse needs for cataloging, processing, circulation, and collection management--with a wonderful, caring, and very accessible Mandarin staff and support group right there to assist us at any time. We are deeply grateful and appreciative of your presence and assistance over all the years we have worked with Mandarin!

Oasis meets and exceeds our expectations

Jan 26, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Web based.

Great search capabilities.

Cons: The working side of Oasis needs improvement.

Lacking in the number of prewritten reports.

Overall: Implemenation was quick and easy. We have 42 schools and 50,000 students and staff using Oasis. In three years we have experienced one failure and it was caused by an internal network problem. Mandarin tech support is exceptional and always open to suggestions.

We have been using Mandarin for 14 years at the library.

Feb 26, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros

excellent customer service, fast reply to our inquiries

Cons

Oasis has some difficulties with generating reports.

There are few documents or guides in Spanish.

Vendor Response

by Mandarin Library Automation on February 28, 2016

Thanks for the review. We are working on a new web-based report tool.

Happy Customer Review

Mar 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are long-time and very happy Mandarin Library Automation customers. We think everyone in your tech support department is fantastic and so very helpful. Thank you for continuing to be innovative and supportive!

I have been administrator of Mandarin Library Automation since 2005. The best thing about the softwa

May 07, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The technical support is Exceptional!!! Whenever, I have a question or have any issue with the system they are a phone call away.



I would definitely recommend Mandarin to other K-12 schools.

The Novato Unified School District

Apr 20, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have use the Mandarin & Oasis library automated programs since 1994.

Over the years it's only gotten better and better.

Their tech support is wonderful, helpful and knowledgeable.

Terrific!

Apr 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are very pleased with Mandarin Oasis. It has made our lives so much easier, and the customer service is awesome! Thanks Mandarin.

Mandarin

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I used Mandarin briefly to catalog some book, and was able to get the hang of it pretty easily with minimal guidance. It's a great program, considering that you can get it for free.

Cons: When finished the cataloging process and submitted the data I wrote on the template, the final result was not visible no matter what I did, among other bugs. I'm not sure if it was due to Mandarin being an earlier version or if the problems were related to the campus IT.