--- title: "PCS TMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PCS TMS the right Trucking solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/29249/Express/reviews/" page_type: "reviews" language: "en" --- PCS TMS 4.2 (244) [View alternatives](https://www.capterra.com/p/29249/Express/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of PCS TMS Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews AP Aman P AssociateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “One of the strongest aspects of PCS TMS is its real-time tracking and fleet management, which helps in monitoring vehicles, drivers, and shipments efficiently.“ April 11, 2026 SS Shekhar S Senior AnalystLogistics and Supply Chain, 201 - 500 employeesUsed the software for: 1-2 years. “sometimes it lags, after long usages. As sometimes it glitches in bills sections. and also, I recommend it to save data in bills sections if someone forgets to close bill and accidently close PCS.“ March 20, 2026 av akshay v Safety ExecutiveWarehousing, 11 - 50 employeesUsed the software for: 1-2 years. “An exceptionally well-designed and highly intuitive platform, PCS TMS stands out for its seamless performance, outstanding real-time visibility, and efficient workflow management.“ March 27, 2026 AJ Aakash J Dispatch AssociateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “One issue I’ve experienced with this software is that email notifications are not received reliably, which affects operational automation.“ April 30, 2026 DS DHRUV S Fleet SupervisorLogistics and Supply Chain, 201 - 500 employeesUsed the software for: More than 2 years. “I can easily find almost everything I need and integrate multiple tools within the platform, which has made my tracking much easier.“ March 28, 2026 SH Shamimul H Team leaderAccounting, 501 - 1,000 employeesUsed the software for: More than 2 years. “Sometimes the system feels a bit slow while loading data, which can affect workflow efficiency.“ March 26, 2026 AP Aman P AssociateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 6-12 months. “In terms of security and accessibility, being cloud-based allows users to access the system from anywhere while keeping data relatively secure.“ April 11, 2026 EG Eshan G Senior ExecutiveLogistics and Supply Chain, 51 - 200 employeesUsed the software for: 1-2 years. “At times, the system shows minor delays, particularly when many users are active simultaneously.“ March 31, 2026 ## Showing most helpful reviews Showing 1-25 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Navneet S. Claims Managers Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Reliable fleet management system" April 13, 2026 5.0 I've been using PCS TMS for 6 months and it delivers solid performance. The core features work well—tracking, dispatch management, and fleet organization are straightforward and dependable. It's a good, affordable solution for businesses managing multiple vehicles. Recommended for anyone looking for reliable fleet management without unnecessary complexity. Pros Real-time GPS tracking is accurate and reliable. Easy fleet and vehicle management with good maintenance scheduling. Strong user management and driver accountability features. Responsive customer support. Competitive pricing with good value for money. Cons Limited third-party integrations. Mobile app could use improvement. Basic reporting features. Lacks some advanced analytics. Review Source RB Ron B. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Extremely User Friendly" April 21, 2025 4.0 Pros The user friendly aspects. The system is as user friendly as it gets. Besides, anything you can't figure out, one simple and quick phone call will get you the answers you are looking for. Cons Inaccurate IFTA reporting. The miles are so far off the actual miles driven, we are forced to manually acquire the data. That takes a very long time. Alternatives considered [Descartes Aljex](https://www.capterra.com/p/215165/Descartes-Aljex/) Reason for choosing PCS TMS Reported ease of use. We found the reports to be accurate. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Better reviews, much like the one I am leaving here now. Review Source Response from PCS Software April 23, 2025 Ron, thanks so much for the kind words! I have shared your feedback about IFTA reporting issues to our team. I also encourage you to connect with your support rep to see if there is anything that can be done to see some improvements in that process for you. customersuccess@pcssoft.com JR Jack R. Accounting Specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Useful but still needs improvements" February 25, 2026 3.0 Pros I think dispatch function is ok. We can enter most of the information we need. Lists, Dispatch, Fleet functions are ok except Accounting. Cons The accounting function needs to be improved a lot. Multiple invoices can be marked as "Pay off" on Invoice Payment Entry, but only one at once can be unmarked. Also, if we want to make an adjustment for an invoice, we should remove all the paid items to do that, but as I said, we need to select each one to remove from "Pay off". One more thing, we can send invoices to customers but in the email that PCS sent, there's no receiver email address stated. When we forward the invoice email that we sent out from PCS to the customer to prove that we sent it out, they always say they didn't receive it, pointing out there's no receiver email address on it. Review Source Response from PCS Software April 2, 2026 Hi Jack, thanks for the honest feedback. We're sorry to hear the accounting workflow has been creating friction. That's not the experience we want for you. I'll make sure this gets to the right team, and someone should be reaching out. In the meantime, feel free to connect with us at customersuccess@pcssoft.com. AG Aryan G. Senior associate Logistics and Supply Chain Used the software for: 1-2 years ### "Simple and efficient TMS" May 3, 2026 5.0 Good overall experience. It improves daily operations, though performance and customization can be better. Pros Easy to use and helps manage loads, tracking, and reports efficiently. Saves time and improves productivity. Cons Sometimes slow and not very flexible. A few features need better usability. Also need to work on the research dispatch window. Review Source LP Luis P. Sales VP Transportation/Trucking/Railroad Used the software for: 2+ years ### "PCS Feedback" April 21, 2025 4.0 It has been good there all, system and support has been easy access, but I think they can work better on reports Pros The system is complete and covers almost all our requirements, is friendly but I guess they still need to work on improve the reports Cons structure, easy to find information, dispatch, and accounting control, reports is something where they need to improve Reason for choosing PCS TMS Easy integration, friendly, can use remotely, price Review Source Response from PCS Software April 23, 2025 Thank you so much for your review and this feedback Luis! NV Nathan V. COO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Getting There, needs more fine-tuning" April 21, 2025 3.0 Hoping for the release of the new web based system to be able to have more customized reports/screens/and options. Pros Integration, automation, and cradle to grave record keeping. The integration of our tracking is helpful. Cons Clumsy Dispatch Screens. Have to open and close too many windows to get basic information. Maintenance scheduling and record keeping is something to be desired. The automation in dispatching orders is great in theory, but can and will skip dispatches, when dispatching out multiple orders for multiple days. Would be nice to have a drop down box to prioritize orders in the correct order. The assumption of times with orders that have multiple days to pickup, throws mileage off, example order can pickup from 4/18 to 4/20 seems to confuse the system into excessive dead head miles. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Turno](https://www.capterra.com/p/166734/Turno/) Reason for choosing PCS TMS So far its the cost of changing TMS softwares from PCS to others. Switched from [Dr Dispatch](https://www.capterra.com/p/79334/Dr-Dispatch/) Change of Employment. PCS was already in place when I arrived. Review Source Response from PCS Software April 23, 2025 Thank you for the thoughtful review—this kind of detailed input is incredibly valuable and has been shared with our product and development teams. vG vishal G. senior Associate Logistics and Supply Chain Used the software for: 1-2 years ### "“User-Friendly with Scope for Improvement" April 16, 2026 5.0 My overall experience with PCS TMS has been positive. The system effectively manages attendance and time tracking, providing clear visibility into working hours and breaks. It helps maintain accuracy and discipline in daily logs. While there are some areas that could be improved, such as flexibility and ease of navigation, the platform overall serves its purpose well and supports efficient workforce management. Pros What I liked most about PCS TMS is its user-friendly interface and the way it streamlines daily attendance and time tracking. The system makes it easy to monitor working hours, breaks, and overall productivity with clear and organized data. I also appreciate the real-time updates and accuracy, which help reduce manual effort and improve transparency. Cons What I liked least about PCS TMS is that at times the system can feel a bit rigid, especially when handling multiple short breaks or frequent in-and-out entries. It can also be slightly difficult to quickly review or adjust entries, which may impact efficiency. Improving flexibility and making navigation more intuitive would enhance the overall user experience. Review Source EG Eshan G. Senior Executive Logistics and Supply Chain Used the software for: 1-2 years ### "An Efficient and User-Friendly TMS for Everyday Operations" March 31, 2026 5.0 Overall, my experience with PCS TMS has been very positive. Since I handle both dispatch and accounts, I find the system easy to use and efficient for managing load booking, tracking, and payment processes. While there are occasional delays during peak usage, it still supports our daily operations effectively. Pros Since I handle both dispatch and load booking, I find PCS TMS extremely useful. The interface is intuitive, making it easy to book loads, track shipments, and update statuses. It streamlines operations and helps my team save a significant amount of time. Cons At times, the system shows minor delays, particularly when many users are active simultaneously. Also, certain sections could be enhanced to make navigation smoother and more user-friendly. Review Source SH Shamimul H. Team leader Accounting Used the software for: 2+ years ### "Feedback on PCS TM" March 26, 2026 5.0 Overall, the system is very good. The payment section is well designed, and the fleet section is also working perfectly. There is a slight delay at times, which may be due to multiple users working simultaneously or large data volume, but overall, the system performance is good and supports our work effectively Pros I would like to share my feedback on the system interface. As I work in Accounts along with Dispatch, I find the load and payment section very well designed and easy to use. Additionally, the option to select and update the status of loads is very efficient and helpful for my team in managing operations smoothly. Cons Sometimes the system feels a bit slow while loading data, which can affect workflow efficiency. A few features could be more intuitive, especially for new users. Review Source Response from PCS Software April 2, 2026 Shamimul, thank you for sharing your feedback! We're happy to hear the load and payment sections are working well for your team. We appreciate you being a PCS customer! HN Himanshu N. Team leader Transportation/Trucking/Railroad Used the software for: 2+ years ### "Efficient and User-Friendly TMS for Daily Operations" March 31, 2026 5.0 My overall experience with PCS TMS has been good. It is easy to use and helps manage loads and payments efficiently, with only minor delays at times Pros As I work in both dispatch and load booking, I find PCS TMS very helpful. The interface is user-friendly, and it allows easy load booking, tracking, and status updates. It helps manage operations smoothly and saves time for my team. Cons Sometimes the system experiences slight delays, especially when multiple users are working at the same time. Additionally, a few sections could be improved to make navigation more smooth and user-friendly. Review Source Response from PCS Software April 2, 2026 Himanshu, thank you for the detailed and kind review! We're glad PCS TMS is helping you and your team manage loads and payments more efficiently. We appreciate you being a PCS customer! MJ Michelle J. Accountant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Inadequate Reporting" April 25, 2025 3.0 When QuickBooks Enterprise is a better reporting program, you know you are missing something important to businesses. Since we can't readily export data from PCS to QuickBooks, we are stuck with using a very expensive "data miner" to get the information needed to run the business. Pros The sales staff seems to use it fairly efficiently to schedule loads and follow up with customers. Cons Everything related to accounting reporting. I'm an accountant, and it's my job to report results to management. With the incomplete and messy reports that we can download from PCS to Excel we are very limited in our ability to report results. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I understand that PCS was recommended by another transportation company. Review Source Response from PCS Software April 30, 2025 Michelle, Thanks for taking the time to share your experience. We’d welcome the chance to connect directly and talk through your current setup and needs with accounting—your input is invaluable as we continue to evolve. Additionally, there may be some training that we can provide to get you working more efficiently. Please contact us at customersuccess@pcssoft.com JH John H. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Safety Manager" November 19, 2024 5.0 So far so good. Would like to see more Motive integrations as they are the #1 ELD provider. It is easier to train drivers to use one platform system vs. having to use 2 systems for dispatching and documents. Pros The accounting and customizable options. Cons Mobile PCS express for drivers. I would like to see these functions integrated into more ELD systems. Specifically Motive. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/) Reason for choosing PCS TMS The accounting software built in. It was also more user friendly for our office staff. Review Source KG Kaleb G. Director of Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Efficient and User Friendly" November 4, 2024 5.0 Pros PCS offers great flexibility within our operation and allows us to create many different efficiencies. Cons Theres not much to dislike but if I had to pick something it would be the ability to loads with a certain % of deadhead Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)[Turvo](https://www.capterra.com/p/180847/Turvo/) Reason for choosing PCS TMS PCS was very customizable and was the TMS that we felt could grow with us as a company Review Source MB MELISSA B. dispatch Transportation/Trucking/Railroad Used the software for: 1-2 years ### "writing a review" February 25, 2026 3.0 good, could be better, work on the shutting down then keeping me logged in and having to "log in" to log out just to log back in. Pros the seamless, transition from putting the load in and then dispatching and sending to the driver. that is all Cons it shuts down A LOT, while I'm putting in loads, dispatching it will just "bug out" disconnect and shut down. Review Source Response from PCS Software April 2, 2026 Hi Melissa, thank you for the feedback. We're sorry to hear the system has been disconnecting while you're mid-dispatch. I'd love for our team to connect with you and dig into what's happening. I'll be sharing your feedback, and our team should be reaching out. You can also reach us directly at customersuccess@pcssoft.com. PC Pattie C. Customer Service Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "WBT review of PCS" March 6, 2026 4.0 We have enjoyed being on PCS and recently had onsite training that was extremely beneficial. Wished we would have had someone visit us sooner. Pros The integrations that allow you to do multiple things from the system instead of having to log into multiple websites. Cons There is often a lag time, but that could be internet related. We look forward to bill pay, once it gets implemented. Review Source Response from PCS Software April 2, 2026 Pattie, thanks so much for the review! Really glad the onsite training was beneficial. If there's anything else your team needs as you get settled in, feel free to reach out at customersuccess@pcssoft.com. We appreciate you! AG ANDY G. manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "PCS REVIEW" April 24, 2025 4.0 Positive, since it does what it's supposed to and that about all we can ask for. Pros Overall, the system does everything it's supposed to like 95% of the time which is good. Cons 1.New password change: As the admin, I would like to see what other users' passwords are without having to ask or change it in order to gain access to their account to make a change, like if they have a load locked and someone else needs it. 2.Revenue reports with or without accessorial should allow for the specific choosing of which accessorial you want to keep/remove instead of all or none, since certain revenues like lumpers which are just break-even charges may want to be removed potentially. 3. P.O/Reference number not transferring to QuickBooks requires manually entry, 4. Pcs mobile images takes too long to transfer into loads or the index images section. Also, images sent by drivers should also have an option to be sent over to a different section of images for non-load pictures, like repairs or scales if a company chooses to exclude them from specific loads for expense recordings. 5. The fleet tracker feature should be accessible from payroll batches so if any questions about pervious loads/miles are raised, it could be solved from within batches. 6. Old finished payroll batches should have a feature to lock them from certain personal, instead of only completely allowed or not allowed to make changes to payrolls regardless of it being new or old for collusive fraud protection. 7. A report that shows total earnings for any time period wanted for drivers which shows both loads pay, and receipts pay in one report. 8. more detailed analysis on dpm costs and revenues. Lane specific analysis. 9. potential cheaper package offering if certain features are not used. Review Source Response from PCS Software April 30, 2025 Andy, Thanks for taking the time to share your direct feedback. We will be sharing this with our product teams to further review. We appreciate the detailed descriptions of what you'd like to see improved! Please contact our support team as well for any training or questions at customersuccess@pcssoft.com SD Sarah D. Office Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Office Manager" April 24, 2025 4.0 Good software, good customer service, and good IT help. PCS TMS works well for us Pros It has everything from dispatch to accounting to fleet is all in the same software Cons The biggest con is getting everyone to use the software fully--especially the drivers Review Source Response from PCS Software April 30, 2025 Sarah, thanks so much for the kind review! MC Marcus C. Director Computer Software Used the software for: 1-2 years ### "Director . " September 2, 2025 5.0 Great! Highly recommended . Pros Great company, though not flashy UI, is a solid reliable platform. Great customer support and competent staff. Cons I wish PCS offer a solution that would automate loads built into their TMS . Review Source GV Gio V. Sales Coordinator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Streamlined Operations with Reliable Support" April 24, 2025 5.0 Overall, PCS TMS has greatly improved our operations. It’s streamlined our logistics, made communication more efficient, and given us better visibility across the board. While there’s always room for small improvements, the benefits far outweigh the downsides. Pros Intuitive and user-friendly interface Excellent customer support Reliable load tracking and dispatching Seamless integration with other tools Cons Occasional lag during peak usage times Initial setup took a bit longer than expected Review Source Response from PCS Software April 30, 2025 Gio- thank you so much for the detailed and kind review! We appreciate you being a PCS customer! BL Brad L. Logistics Admin Support Logistics and Supply Chain Used the software for: 1-2 years ### "Slow and Outdated" April 15, 2025 2.0 In general, I find it frustrating and time consuming. More things should be automated. The process should be quicker. Pros The set up is very sequential and logically set out. Everything I need to enter an order is on one screen and easily accessible. Cons Speed - I find myself waiting on PCS more than I think I should. I also feel like it should be easier to enter a consignee, by ZIP or address, not just by company name. Review Source Response from PCS Software April 16, 2025 Brad, thank you for your honest feedback. We’re actively working on improvements to streamline workflows and reduce the time it takes to get things done. I will be sharing this feedback with our product team. Your input helps us prioritize where to focus next. KC KERRI C. operations manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "PCS the new way to go" April 15, 2025 3.0 its a good system for beginning companies that do not have savy folks; very basic, trained myself on the app Pros visual of dispatching/loads - EASY customer setup as well; auto populated dates is a plus Cons slow to keep up - lots of times i am waiting for the system to catch up to me Review Source Response from PCS Software April 16, 2025 Thanks so much for your honest review Kerri! EF Ethan F. Dispatcher and Logistics Coordinator Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great Data Storage and Report Generation" October 29, 2024 4.0 It's been a game changer for us in terms of having functional places to store our data and generate useful reports and insights into our business. The maintenance section has also made it so much easier to track what's going on and keep up with the repairs that need to be done in a timely fashion. Pros The accessibility of your data is very useful, and the ability to generate reports at the click of a button is a game changer. Cons The fact that everything is based in US Imperial is unfortunate when you are based in Canada. It would be nice if it had the option to convert to Kilometers. Ive also found the GPS capabilities to be slightly better in other software's. Review Source KS Kevin S. IT administer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Best and user friendly" November 7, 2024 5.0 Very good for business and very efficient Pros Very user friendly and helpful for business Cons So far nothing . Everyone using it are very satisfied Review Source TM Taip M. VP of Transportation Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Experience, Great TMS and Great TEAM! " November 12, 2024 5.0 My overall experience with PCS is 8 out of 10. PCS has a dynamic Cloud-based platform, integrates well with other internal systems and PCS’s scalability to cater to all company sizes and industries. Pros •PCS TMS is intuitive and user-friendly •Easy to train on and access for all employees Cons •At times, the time to execute from A to Z Review Source HG Harley G. Accounting Manager Logistics and Supply Chain Used the software for: 2+ years ### "PCS will get the job done." October 29, 2024 4.0 Good, consistent, reliable overall experience. Pros Practical, consistent, user easy to use, and gets the job done. Cons The down time can be frustrating at times. Also, when putting in over 30 bills at a time, PCS forces me to close the software and log back in to continue. 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