# Raintree Systems Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Raintree Systems the right Physical Therapy solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/29511/TherapyRehab-Plus/reviews --- Raintree Systems 4.2 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Raintree Systems Ease of use 3.8 Customer Service 4.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Physical Therapist Assistant Medical Practice Used the software for: 6-12 months ### "Was easy to use for patient care" March 14, 2018 3.0 Pros The way the software was organized made it easy to use and input data. The flow made sense for treatments and overall care Cons It would delete information if theres were inputted in the wrong order. Did not always flow correct information forward Review Source RK Roheen K. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "Using Raintree Systems" February 20, 2025 4.0 I used Raintree for about 1-1.5 years, and while it made writing evaluations easier, I wish it was more user friendly. Pros I liked the scheduling format, where you could see all of the patient's information on the screen daily when you hovered over it. Cons It was not a very intuitive EMR system for therapists. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) To become more efficient with our documentation for the company as a whole. Review Source MD Miracle D. Physical therapist Hospital & Health Care Used the software for: 1-2 years ### "Raintree Review " August 6, 2025 3.0 Overall raintree was user friendly but the telehealth feature just made it less functional and at the time telehealth was the bulk of our therapy service delivery Pros I like that the previous therapy note carried over from session to session without having to generate session notes from scratch Cons The software for telehealth was not the best and we often times had to use a separate platform for telehealth sessions due to constant software/IT issues with raintree Review Source SK Shawnalee K. Office Manager Medical Practice Used the software for: I used a free trial ### "Raintree review" March 17, 2025 5.0 It is an amazing system! It offers a lot of features that most EMR systems do not. Pros I was looking into using Raintree as our EMR instead of our current system. This covers support of a large practice, has excellent billing integration, birthday reminders for patients, text reminders, and assists therapists with easy evaluation voice to text writing. Cons It has a very old feel to it. The system itself is not very visually appealing, but does get the job done. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) Reason for choosing Raintree Systems We did not, unfortunately due to cost. The cost is very expensive. Review Source RM Rebecca M. Occupational Therapist Medical Practice Used the software for: 2+ years ### "Helpful for Scheduling and Administration " March 3, 2025 4.0 Overall the system was helpful to reduce burden for our administrative and front desk staff. Pros It has a lot of helpful features on the administrative side and automated scheduling features. Cons The documentation felt clunky for our therapists, especially with evaluations and progress notes. Switched from [Practice Perfect EMR](https://www.capterra.com/p/122031/PracticePerfect/) Administrative decision led to the switch Review Source TG Timothy G. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Raintree for Outpatient Physical Therapy" May 5, 2023 5.0 Pros From an office stand point the most beneficial things is having documents in an electronic format. Also setting up visit limits and reminders help things run smoothly. It takes a little bit to get used to and multiple shortcut keys, but overall it is an easy styem to use. Cons When sending medical records on the fax page you normally hit F10 to enter or complete something but on this page if do that it closes out the window and does not fax and you must re enter all of the information after it closes. Review Source JT Jessica T. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Physical Therapy Clinic Manager Review" January 20, 2023 4.0 Overall, the software is relatively user friendly however, the different components that a doctor or nurse uses verses what an office manager uses need to be more intergrated so we can see what all is being done inside the chart. Pros Overall, I like this software. However, I wish there were more alerts built in to flag when a chart has missing parts of crucial information upon building an emr for a patient. Cons The help section is not helpful at all. No relevant information related to search queries.There is not a comprehensive all inclusive help section to answer every possible question. Review Source Response from Raintree Systems January 23, 2023 Jessica - Thank you so much for taking the time to leave a review for us. We appreciate your candid feedback. We continue to work on evolving our therapy and rehab solution, and your feedback here is very helpful as we look to improve. We appreciate you and are thankful for you being part of the Raintree family! Jenni C. Slp Used the software for: 6-12 months ### "Has everything you can think of in a billing program " April 23, 2018 4.0 Pros I like that it has literally everything you can think of to write note/evaluations and for billing. It's VERY specific and you can miss anything when writing a note or trying to sign off. Cons There seem to be a lot of boxes and clicking in order to complete a note in a hurry. If I click save I don't feel like I should have to hit yes three times as well. Also wish things such as billing codes would save week to week and then if needed you could go in and edit. Review Source jA julie A. Occupational Therapist Hospital & Health Care Used the software for: 1-2 years ### "Raintree is a great product for people who are tech-savvy" September 29, 2020 4.0 My overall experience with Raintree is neutral. I currently use several different EMRs for several independent contracting positions and Raintree is not my favorite program to use, but it definitely ranks higher in terms of functionality and ease-of-use compared to some of the other EMRs I use. Pros I really like how Raintree has many time-saving features that are geared towards making therapists' documentation easier and faster. Once you get the hang of it, it's relatively easy to use and it has some nice features, such as the ability to save frequently used goals, evaluation templates, and frequently used phrases. Cons It definitely takes awhile to learn the ins and outs of this system. Therapists who are not as tech-savvy may struggle to figure out the interface. Sometimes it seems like there are a lot of unnecessary hoops to jump through in order to get what you are doing accomplished, such as multiple windows to click through. It sometimes seems overly-complicated but I can see how upper-management likes the integrated billing system. Review Source VR Verified Reviewer Occupational Therapy Student Used the software for: Less than 6 months ### "A decent documentation system " May 28, 2018 3.0 Pros Raintree helps keep client goals and objectives organized and provides an easy way to check off whether or not goals were addressed during that session or not Cons The system sometimes takes a long time to open and I've been kicked out of the program and lost my work a few times. Review Source CS Chelsea S. PT Used the software for: 2+ years ### "Great software" November 15, 2017 5.0 Pros Easy to use, easy to navigate. I was able to quickly learn this software and implement into my daily practice. Cons Software can run slowly sometimes, which decreases efficiency. This may have been attributed to my slow internet. Review Source cJ casey J. Physical Therapist Assistant Hospital & Health Care Used the software for: 6-12 months ### "My Raintree Review" August 23, 2018 5.0 it was great for a pediatric therapy clinic Pros I loved that it was geared towards pediatrics. that is harder to find. Cons i did not like that you could not access it without downloading the software onto your computer. it isn't all online. if you want to put it on an ipad that was additional money as well. would be best to just log in to the website and go. Review Source MK Mia K. Therapist Hospital & Health Care Used the software for: 1-2 years ### "Nice therapy software" August 30, 2018 5.0 Pros I love the features for pictures of the client. It makes it easier to recall the patients. Cons There are some reports that I would like to pull together that RainTree can’t easily compile Review Source Talk to a Capterra advisor for free and get results within 15 minutes.