# DialedIn CCaaS Pricing 2026 | Capterra > Learn more about DialedIn CCaaS pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/29589/CallCenterNOW/pricing --- # Pricing for DialedIn CCaaS [4.8 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Write a Review! ## [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) has **4** pricing plans - No free trial - No free version **Credit Card Required:** No **Discount:** By Seat ### Enterprise Plus $25 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise Plus plan includes: - All features included in every tier. - Flexible monthly & discounted annual plans. - Built to grow with you - scale from 5 to 200+ seats. ### Enterprise $39 **Pricing Model:** Per User **Payment Frequency:** Per Month Enterprise plan includes: - All features included in every tier. - Flexible monthly & discounted annual plans. - Built to grow with you - scale from 5 to 200+ seats. - Pay as you go minutes. ### Professional $59 **Pricing Model:** Per User **Payment Frequency:** Per Month Professional plan includes: - All features included in every tier. - Flexible monthly & discounted annual plans. - Built to grow with you - scale from 5 to 200+ seats. - Pay as you go minutes. ### Small Business $79 **Pricing Model:** Per User **Payment Frequency:** Per Month Small Business plan includes: - All features included in every tier. - Flexible monthly & discounted annual plans. - Built to grow with you - scale from 5 to 200+ seats. - Pay as you go minutes. ## Popular alternatives to [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) Looking to learn more about Call Center software similar to DialedIn CCaaS? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Ringover [4.7 (872)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price:$29/month [LEARN MORE](https://www.capterra.com/p/169627/RingOver/) [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) by Convoso [4.5 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting Price:$90/month [LEARN MORE](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) by QualityUnit [4.7 (1785)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Readymode [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price:$199/month [LEARN MORE](https://www.capterra.com/p/136728/Readymode/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) by Nextiva [4.6 (917)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/29589/CallCenterNOW/alternatives/) ## What do others say about [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) pricing? Pricing RatingN/A Value For Money[4.7(324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Pros Cons [Read All 324 Reviews](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Read Full Reviews Below Kieshia B. Customer Service Consumer Services, 51-200 employees Used the software for: 6-12 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra March 5, 2026 "Easy peasy " **Overall:** It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. **Pros:** What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. **Cons:** the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. Kieshia B. Customer Service Consumer Services, 51-200 employees Used the software for: 6-12 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra March 5, 2026 "Easy peasy " **Overall:** It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. **Pros:** What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. **Cons:** the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. [Read All 324 Reviews](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)