# Page 11 | DialedIn CCaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is DialedIn CCaaS the right Predictive Dialer solution for you? Explore 309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/29589/CallCenterNOW/reviews --- DialedIn CCaaS 4.8 (309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of DialedIn CCaaS ## Showing most helpful reviews Showing 251-275 of 309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DD David D. Used the software for: ### "A+ system and service" July 31, 2014 5.0 I've used several versions of dialers over the years. From expensive hardware based systems to cloud based dialers. Chase Data by far has the most user friendly, versatile platform I have come across. They're customer service reps are friendly and experienced and have walked me through several of the features till I had felt comfortable with the platform. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder GJ Gregg J. Managing Director Used the software for: ### "Chase Data Experience" June 4, 2015 5.0 I have been using Chase Data now for quite a while and have found both the promptness of issue resolution and the response to increase or decrease of licenses to be the fastest in the industry. I have used several other companies over the years and appreciate the work they have put in to make our call center a success. Thank you Chase Data Team! GJ Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been passed throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder AT Alex T. Business Development Manager Financial Services Used the software for: Less than 6 months ### " ChaseData Call Center\_Review" July 18, 2019 5.0 Pros User friendly, high detail, no lag or latency issues. Cons Nothing comes to mind. I love this software Review Source Response from ChaseData July 19, 2019 Thank you Alex for your review. We appreciate you taking the time to give us your feedback and review. JK Jessica K. Manager Used the software for: ### "Great service all around!" February 3, 2015 5.0 The chase data corp employees are friendly, helpful and we're always able to fix my issues. Whenever I had a question Chris and Danielle would quickly connect me to Guillermo who helped me answer any questions. He is kind, patient and explains everything with ease and from an expert stand point. I will definitely work with Chase in the future. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder AH Aaron H. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Solid Product" November 5, 2019 4.0 Pros Very good customization. Does many things that help our business. Cons Customer service/tech support is hard to reach sometimes. Reason for choosing DialedIn CCaaS Predictive dialer Review Source Response from ChaseData November 6, 2019 Aaron, thank you for your review. JW Joshua W. Owner Marketing and Advertising Used the software for: 1-2 years ### "One of the Best!" March 7, 2016 4.5 Pros \-Web Based. Easy to install anywhere. Easy Set up -Great Tech support. Always available and responsive. -Great Sales Support Cons I got nothing. This product like all has some parts that require a learning curve but once you get it-YOU GET IT! Review Source CP Curtis P. CEO Construction Used the software for: Less than 6 months ### "No Other Company Can Compete With This Dialer!" May 10, 2016 5.0 Pros The simplicity of this dialer is unbelievable! I've been a customer of OPC Marketing by Spitfire for 5 years and I will never return to them after being enlighted by Chase Data. You guys really did your homework when you created such a remarkable product. Every aspect from call quality to the schedule was well thought out and you guys went above and beyond. I look forward to dealing with you guys for many years to come. Thank you Cons Once in a while you have to log off and lower the agents mic, but otherwise I have no other complaints at all. Review Source BL Brittany L. Director of Marketing Marketing and Advertising Used the software for: 1-2 years ### "Very good product - much more versatile than other dialers on market" June 16, 2016 4.5 Pros There is a way to essentially personalize almost anything you would ever want to in order to fit your business needs. Cons Every once in a while we have server issues, but they are typically fixed very quickly. Review Source JN Jeff N. President Used the software for: ### "I've been using Chase Data for almost 10 years and they are the BEST!!!" February 16, 2015 5.0 We find Chase data's system easy to use with many bells and whistles. Any time we have a problem it is usually fixed right away. We look forward to expanding our business with Chase Data and doing some advanced customization with the help of their tech team. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder FD Florence D. COO Financial Services Used the software for: 6-12 months ### "Very professional customer service staff. They work with every client." June 23, 2016 4.5 Pros User friendly and very easy to get tech support online to help out with any questions or concerns. The product is fast and very responsive to your needs for your business. Cons Haven't gotten the phone app as of yet. There isn't much not to like about this company. I have tried others and it is hard to find a lot of legitimate dislikes. Review Source RQ Ralph Q. Used the software for: ### "Phenominal Technology and Customer service" February 3, 2015 5.0 Dan Cleary and staff have been very helpful in the set up and implementation of the ChaseData Dialer. We are running smoothly it is easy to learn and run. Basically it's turn key becuase of the back office support they supply. Thank you guys Ralph Q Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder AS Arsim S. Senior Tech manager Used the software for: ### "ChaseData long Customer " February 18, 2015 5.0 This dialer is one of the most easy going software and most efficient dialer in the industry. They meet every technology features and plus they are able to customize your dialer based on your needs. I highly recommend ChaseData Powerstation Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder RA Ryan A. President Used the software for: ### "Greatest dialer I have ever used " March 6, 2015 5.0 I have been a customer for years of Chase Data and I have never had an issue when it comes to billing or customer service. They have a great team and the software is very user friendly. The company and software is worth every penny! Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder BS Brian S. Marketing Used the software for: ### "Easy to use Dialer with Great Funtionality" March 5, 2015 5.0 The dialer software is easy to use and easy to set up for new users. Great reporting and even better customer service when it is needed. I would highly recommend this product to anyone who needs flexibility in their dialer software. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder DA Daniel A. Manager Used the software for: ### "Great company" October 12, 2015 5.0 I would highly recommend Chase data services to anyone. I used them many years ago, and then return down the road because I could not find service as good anywhere else. They are an amazing company with a superb product. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been passed throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder DG Danny G. CIO Hospitality Used the software for: 1-2 years ### "Long time user" July 25, 2016 4.5 Pros Ease of use and useful tools and interface, loading leads is easy and intuitive Cons monitoring is a little hard as well as coordinating users. Review Source RM Ryan M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best software on market!!!" January 29, 2016 5.0 Pros I have used multiple dialing software's in my career and ChaseData has been the most impressive software I have worked with. It is very user friendly and the support and customer service that comes with it is second to none. Cons I haven't come across anything I have disliked about it yet Review Source AC Alexandra C. Accountant Marketing and Advertising Used the software for: Less than 6 months ### "Great solution for large call centers" January 25, 2017 5.0 This software provides extensive reporting and analytics which is crucial to have for any call center. ChaseData call center represents predictive dialer for outbound calls with the option to receive inbound calls. Compared to Five9, ChaseData is easier to use (from the agent's point of view). Pros Cloud based, IVR Review Source RN Raina N. Founder Used the software for: ### "Always my first option for Call Center Management" March 22, 2015 5.0 I've been in contact with both Dan and Guillermo and they always go above and beyond to make our company happy. I'm looking forward to a long standing business relationship with you guys! Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder BB Bill B. Vice President Used the software for: ### "Very easy learning curve. Plenty of help from support when needed." June 30, 2015 5.0 We have used it with various versions of Windows and have found it to work with all of them. When adjustments are necessary the support team is quick to respond. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been passed throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder JT Joe T. Call Center Manager Used the software for: ### "ChaseDatacorp Software" February 5, 2015 5.0 Great software. Easy to use. Very Stable. Great Support! I never had seen the software or had any training. Had it mastered in 3 days! Great Tech Support. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder DA Dani A. Director of Credit Repair Used the software for: ### "Review of Services" January 30, 2015 5.0 We used the dialer for the purposes of reaching out prospective clients. The system was very user-friendly and the support staff was extremely knowledgeable. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder MS Michael S. Partner Used the software for: ### "Blended Dialing " February 19, 2015 5.0 Very well and up to date system and user friendly . Can\`t ask for anything more . I have 4 other call centers using it and would definitely recommend . Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder JH JOSHUA H. Used the software for: ### "Chase Data Dialer " February 16, 2015 5.0 3 offices on this network for 10 years , reliable , efficient and it makes us a ton of money . Highly recommend to anyone that asks . Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder SP Scott P. President Used the software for: ### "Chase auto dialer" February 21, 2015 5.0 I like how easy it is to use. If I don't know understand how to use the system I simply call and a text support staff was very helpful. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder Talk to a Capterra advisor for free and get results within 15 minutes.