# Page 12 | DialedIn CCaaS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is DialedIn CCaaS the right Predictive Dialer solution for you? Explore 309 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/29589/CallCenterNOW/reviews --- DialedIn CCaaS 4.8 (309) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of DialedIn CCaaS ## Showing most helpful reviews Showing 276-300 of 309 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Carlos G. manager Used the software for: ### "3-4-15" March 4, 2015 5.0 The use of the dialer is very user friendly. It has allowed my company to maximize the number of contacts per hour. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder BP Blake P. Business development officer Financial Services Used the software for: Less than 6 months ### "solid product" December 14, 2016 4.0 was very satisfied when using the product, very good customer service to customize the features. Pros customizable hotkeys for dispositions Cons an auto dialer is a little slow if there isn't more than 4 people on it Review Source CA Charles A. Owner Used the software for: ### "A customer" February 13, 2015 5.0 If anyone reads this comment? This is the best system out there, also the customer service is outstanding!!!!! Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder DF David F. Marketing Manager Used the software for: ### "Chase Data " April 13, 2015 5.0 The system is very easy to use. The staff is friendly and they continue to be helpful. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been passed throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder DN DIEGO N. I.T TECH Telecommunications Used the software for: Less than 6 months ### "BEST SERVICE!!" October 4, 2016 5.0 THIS PROGRAM WORKS AMAZING HIGHLY RECOMMENED ANYONE WHO HAS NOT USE THIS CHASE DATA CALL YOU SHOULD JUMP RIGHT ON. EVERY OTHER PROGRAM IS NO COMPETITION. Pros EVERYTHING ABOUT THIS PRODUCT IS GREAT Cons NOTHING Review Source BZ Brett Z. President Used the software for: ### "Multi room user here..............." November 20, 2015 5.0 While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong. Thank you Chase Data for delivering what you promise!!! Review Source jM joel M. marketing mgr Used the software for: ### "maple tree service" March 12, 2015 5.0 great service, great tech support, really the best on the market. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder GC George C. IT Manager Used the software for: ### "Student Aid Services is very happy with Chase Data Corp" January 23, 2015 5.0 Very pleased with the system, service, and customer service Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder MT Matthew T. CEO Used the software for: ### "Great Software, Easy to use!" May 28, 2015 5.0 Great Software, easy to use, excellent customer support. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been passed throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder cM charlie M. Owner Used the software for: ### "one of the best platforms to use for dialing and data management. " January 28, 2015 5.0 Excellent product. Very easy to use, and great support. Review Source Response from ChaseData October 12, 2015 Thank you for the great review, everyone here at ChaseData is 100% committed to creating, customizing and supporting the very best call center software solutions with one goal in mind - your call center's success. Your praise has been pass throughout our company and will serve to inspire everyone here to "live up to" your sterling review. Sincerely, A. Macklai, CEO/Founder jT john T. gen mgr Used the software for: ### "hosted Dialer " October 8, 2014 5.0 We have been using this system for over 2 years now -It has all the bells and whistles It does MANY things other systems we tried cant- Great for reports and Lead management. I highly recommend it -I am not one to write reviews but finally a system that understands a call center! Review Source Response from ChaseData October 9, 2014 Thank you Jon for your kind words. We are always working daily to provide you the best contact center service possible over the cloud. KARR Khan Ataur Rahaman R. CEO Management Consulting Used the software for: 6-12 months ### "Value queues easy to maintains " September 15, 2017 4.0 Pros I like the call center software about manage, user-friendly, easy to maintains what you want you can customize. Review Source JM Juan M. Manager Insurance Used the software for: Less than 6 months ### "Excellent!!!" October 19, 2016 5.0 Very user friendly, everyone provide excelent customer service and always willing to help, from sales to technical support. The best!!! Review Source SG Scott G. CIO Used the software for: ### "Great value for the money" January 3, 2016 5.0 Chase Data's call center software has done what it is supposed to do and done it dependably. The call quality has been good and the predictive dialing has worked very well to keep agents busy without a high drop rate. When there have been issues the support has been prompt, motivated and competent. Overall I have been very satisfied and can recommend Chase Data with confidence. Review Source SL Sean L. Used the software for: ### "The right tool for the right job, Chase data is just that" March 22, 2017 5.0 I have been in the Contact center industry for over 15 years and Chase has by far the best support team and ease of use system I have ever had the pleasure of using. As a Chrysler Canada preferred vendor it is extremely important to have the best quality and ease of use system on the market, Chase data has proven to be the best i have ever seen! Review Source Response from ChaseData March 22, 2017 Sean, Thank you for the review! MC Mark C. COO Financial Services Used the software for: Less than 6 months ### "Fast, Easy Option for Improved Productivity" April 12, 2016 4.5 Pros This service is all inclusive and self contained and allows the flexibility to integrate with virtually any existing configuration. The service was easy to set up, implement and administer. The service provider helped design the process to match our business needs and has followed through on all promises and issues. Cons Would have preferred a more formalized set up, configuration process. May be just what I am used to. No known operational issues to report at this time. Review Source MT Matthew T. CEO Used the software for: Less than 6 months ### "Awesome Software! A+" October 12, 2016 5.0 EVT has been using Chase Data for 2 years without a single glitch. Customer service service is great even after hours. Review Source kL katherina L. Used the software for: ### "Best Dialer we've used" February 8, 2017 5.0 Very satisfied with the overall quality of ChaseData. Their Customer Support is always willing to help and find ways to adapt to my business needs. My telephone agents find the system to be very user friendly. I should have switched years ago! Review Source Response from ChaseData February 8, 2017 Thank you Katherina! We are always here for you if you ever need us. dJ daniel J. COO Financial Services Used the software for: Less than 6 months ### "Great dialer and overall system" August 24, 2016 5.0 Pros The system is top notch, we came from using a open sourced dialer that had no support and would always crash, to this system that almost never hiccups and if it does I have the best support available just a phone call away. The team at Chasedata can remotely adjust the setting and have you up with almost no down time at all!! DOWN TIME = NO MONEY , CHASEDATA = NO DOWN TIME. Cons To be honest nothing sucks about this dialer or system. Review Source WB William B. Used the software for: ### "I Would Strongly Recommend ChaseData" January 27, 2017 5.0 From the beginning, the Sales Representative was very helpful and supported our start-up all the way from initial contact up until we were operational. Great tech support and accounting! Review Source Response from ChaseData January 27, 2017 William, Thank you for leaving us a review. We are always here for you if you need us. CL Charlie L. Telecommunications Used the software for: ### "null" March 30, 2018 5.0 Review Source TG Tyler G. Director of Sales Financial Services Used the software for: Less than 6 months ### "Excellent dialing software" January 26, 2016 5.0 Pros The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature. Cons I don't really have anything negative to say about the guys at chasedata or the dialing software, it was a huge upgrade from what we were using and the price point was perfect for us. Review Source JJ James J. Used the software for: ### "Great service, quick response " January 27, 2017 5.0 We have 4 companies, all running on different accounts.. They were able to get my business all on one account and running great.. Review Source Response from ChaseData January 27, 2017 James, thank you for leaving us a review. We are here to help you if you ever need anything. DM Dedrick M. Used the software for: ### "Easy reliable software" December 12, 2016 5.0 I have been very happy with them. No problems. Customer Support are very friendly and helpful. I would definately recommend this software Review Source Response from ChaseData December 12, 2016 Dedrick, thank you for your review. We are always here to assist and help you. LA LOUIE A. Used the software for: ### "AWESOME DIALER " March 29, 2017 5.0 THE BEST I HAVE USED HAVE TRYED 2 THERS AND NOTHING CLOSE TO THIS CHASE PROVIDES ALL MY NEEDS FOR MY CALLERS Review Source Response from ChaseData March 29, 2017 Louie, Thank you for the amazing review! We are always here to help if you need us. Talk to a Capterra advisor for free and get results within 15 minutes.