# Page 2 | ProCal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ProCal the right Calibration Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/29949/ProCalV5/reviews

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ProCal

4.4 (46)

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Last updated March 9th, 2026

# Page 2 - Reviews of ProCal

## Showing most helpful reviews

Showing 26-46 of 46 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WA

Walter A.  
Instrument & Electrical Superintendent  
  
Used the software for:

### "Migration from Honeywell Loveland to Procal V5"

August 7, 2015

4.0

The migration consisted of 32,000 tags, 10,000 instrument loops, 1000 motors, 1000 relief valves, 19 years of calibration history and a customized test equipment data base. We were quite concerned about the 19 years of history and insuring that it remained intact. We perform calibrations, motor and relief valve pm's daily, the ProCalV5 engineers provided methodology and tools to make database validation possible, a dauntingly task with 19 years of history and helped developed a plan to minimize database down time when switching to the new ProCalV5 database. The Procal team worked tirelessly to find ways to mimic the functionality the we had built into the customized Loveland database. We were on a strict time table and the Procal deployment initiative met the milestones which allowed us to stay on schedule. Prime Technologies provided two levels of training, administrator and technician training. The project was a total success. We have had two major outside audits since implementation, the Procal database and reporting tool greatly contributed to the successful audit. Prime Technologies was extremely supportive before we purchased, during the implementation and now two years after go live they are very responsive to our requests.

Review Source

RD

Rickey D.  
Sr. Quality Assurance Technician  
  
Used the software for:

### "Comments and Suggestions"

February 3, 2011

5.0

Very good program. Needs a little help in the reporting area.

Pros

Easy to use and a familiar platform that is windows based. Very good implementation plan and purchased validation documentation was ver good. Excellent product support

Cons

The reporting structure needs some work. Management and metrics are difficult to access as most of the reports are item based. A calibration report summary does not exist and the report has a single page for each item and can not be exported to a spreadsheet in a format that is usable. There needs to be a selection of single page high level summary reports. Not enough definitive separation (or explanation) of items like Loops vs Systems. There is a lot of overlap in these types of data screens. Better documentation of usage of these items with examples would be good to add. Email reminder system needs to not send an email to equipment owners when ther is nothing due.

Review Source

RS

Rob S.  
E/I Tech  
Oil & Energy  
Used the software for: 2+ years

### "License Transfer"

August 30, 2021

5.0

5 Star

Pros

Easy to use, simple set up and use, can be tailored to what you need

Cons

Cannot modify tag data base once it's created.

Review Source

JM

Jon M.  
Calibration Technician  
Biotechnology  
Used the software for: 6-12 months

### "Procal for pipettes "

October 6, 2020

4.0

Overall I have a had a great experience with them. All issues have been dealt with in a timely manner and it's value is the most appreciated factor.

Pros

This program was able to accomodate a quick install and operates pretty easily. I like most it can incorporates uncertainties with pipettes.

Cons

This program operates on a cloud basis. You have to have internet for it work the way it is designed to work.

Reason for choosing ProCal

price is lower, training cost is lower.

Review Source

JK

Jordan K.  
Controls Technologist  
Oil & Energy  
Used the software for: Less than 6 months

### "ProCalV5 for Flow Meter Calibrations and Records"

March 25, 2020

5.0

Overall ProCalV5 has exceeded my expectations for what we require out of it and has opened the door to provide even more tools than initially required. The support has been second to none and I look forward to diving deeper and deeper into ProCalV5 in the future.

Pros

ProCalV5 has an easy and logical structure for organizing multiple meters, loops and hierarchies. Calibrations are easy to configure and the reports generated by the software come out both professional and easy to follow. The support from Prime Technologies has made integration simple and given me the confidence to choose ProCalV5 as our software of choice for custody meter calibrations and record keeping.

Cons

Installation was slightly complicated, but timely support from Prime Technologies helped get everything up and running quickly and smoothly.

Review Source

MM

Michele M.  
Administration  
Industrial Automation  
Used the software for: Less than 6 months

### "Looking forward to the ease of use"

December 17, 2019

5.0

we will definitely be able to deliver quicker service to our customers now that we can input data instantly. We will also be saving on a lot of paper as we used to print out forms to fill out for each instruments. It's nice to say we are doing our part for the environment.

Pros

the reminders of all the test instruments and customer instruments pop up automatically.

Cons

there is nothing i can say that I like the least at the moment as we are still in the set up phase.

Review Source

MR

Mick R.  
Calibration Technician III  
  
Used the software for:

### "Once Upon A Time In A Galaxy."

January 31, 2011

4.0

For some company's cal data, the ability to delete anything anywhere would be helpful. Being forced to live with, keep, etc., data mistakes is not desireable. A person should be able to alter/delete anything that is entered if the Company policy allows it.

Pros

ProCalV5 does everything I need it to do fairly well with out too many "Dang-it, it won't do that"s.

Cons

Need to be able to delete one (1) cal record without losing the entire record for that one instrument. I.e.- Reassigned an instrument and gave it a new Instrument Id. The old obsolete Instrument Id. keeps popping up unless you give it a "next cal due date" that's way in the future. OR... maybe, I just don't know what the H\*#% I'm doing.

Review Source

KR

Kathianne R.  
IT Compliance Supervisor  
  
Used the software for:

### "Best in the Business"

November 13, 2015

5.0

Having worked with and validated numerous systems for various pharmaceutical and biotech companies over the years, including other calibration and maintenance management systems, I found ProCalV5 to be the easiest to work with, validate, and implement. The system is intuitive, flexible, and mature, thus reducing the time and effort from initial purchase to Production roll-out to the end users. The customer service and support staff at PTI are extremely knowledgeable and responsive. Response time to questions or any concerns was almost immediate in many cases. There is no question that my organization is 100% satisfied with our decision to move forward with ProCalV5 as our calibration and maintenance management solution.

Review Source

BB

Brenda B.  
QE Mgr  
  
Used the software for:

### "ProCal Review"

February 1, 2011

3.0

More initial training and help with the setup..

Pros

The special features are nice and will be better when we get more data input into the data base.

Cons

Not being able to search for the serial number was a big issue for us. We did get this resolved by changing the data migration parameters but the search feature could use more help. The validation of the system is very expensive and would be nice if it could be broken down into areas that the customer can choose to validate. As more features are added we could validate as we go, which would spread the cost out.

Review Source

DP

David P.  
QA Specialist  
  
Used the software for:

### "ProCal V5 at DSM PTG"

February 1, 2011

3.0

Satisfactory!

Pros

I had a wonderful training with Rocco S. He visited our company last year to demo the ProCal system we purchased in 2009. I am delighted that our company is now using this software.

Cons

I had a very bad experience with customer support when I tried to call the 24/7 hotline. I did not get back any response from the issue I was calling about. I am not sure if issues have been addressed or not. I never call the hotline again. I hope the hotline folks can have better customer support service-friendly, courteous and kind.

Review Source

TB

Tom B.  
Director, ERP Systems  
  
Used the software for:

### "ProCal Review from an IT-Perspective"

August 6, 2014

5.0

From an I.T.-perspective, the software implementation and configuration tasks were painless. I especially like the training and configuration workshop concept that Prime Technologies follows. As opposed to other I.T. projects, where we implement and then train, I thought this process made more sense. It allowed our users to see and learn all aspects of the system, configure the system, and then try it to make sure it functions as intended. After the workshop, validation documentation, production implementations, data migrations, and official cutover activities are conducted. As for the actual software, I would not be able to comment on its effectiveness.

Review Source

DB

Duane B.  
Assoc. Director Global Reliability Engineering  
  
Used the software for:

### "Global Implementation Process: Prime Technologies ProCal V5 "

August 6, 2014

5.0

Praxair selected Prime Technologies to implement the ProCal instrument calibration software in all global production facilities. The Prime technologies team has exceeded expectations supporting Praxair in design, configuration, training and validation of the solution. Great response by all Prime team members, excellent demonstrated customer service with response, professionalism which has resulted in a project which is on schedule/on budget and most importantly meets our expected results. This project will run through 2015 and we have no concerns with completion that meets our global customer requirements.

Review Source

AA

Alberto A.  
Manager  
  
Used the software for:

### "ProcalV5"

August 6, 2014

5.0

Pros: The product works great and has lots of functionality. Great for multiple users. Easy to print out reports and Cal Certs. Cons: Administrator Features could be a little more robust. Would be nice to see who has been idle. Overall: This is great product and well worth the money. Every time we call them they come up with a solution in a timely manner. Sometimes even same day. We have over 400,000 calibrations in the system and still runs smooth. They were very supportive when we rolled out the system.

Review Source

PB

Patrick B.  
Managing Director  
  
Used the software for:

### "Great Software"

February 1, 2011

5.0

An excellent software package, after reviewing many other CMS packages, ProCal was by far the best when considering functionality and cost

Pros

Ease of use for non-computer literate technicians excellent reporting and complete overview of all calibration activity. Greta improvement to business workflow using ProCal work orders. Wide array of options to suit our needs and how we perform calibrations

Cons

Have had no problems

Review Source

mK

mark K.  
Project Manager  
  
Used the software for:

### "Still New"

January 31, 2011

4.0

Refresh button. Spell check. Have a basic vocabulary built into the drop down lists, we can always add or modify. Same thing with basic test groups, they should be some basic ones built in, we can build from there.

Pros

Just starting out in the biz. I havent been able to figure it all out but with there support I'm doing ok.

Cons

It comes blank. Being I am new and don't know what goes in the blanks that made it harder to figure out.

Review Source

LH

Lee H.  
ISO Calibration Technician  
  
Used the software for:

### "Great Software!"

January 29, 2015

5.0

I have used ProCalV5 for 2 years now. Updates are effortlessness and support is second to none. ProCalV5 is easy to use and navigate. It is much better than others out there. Many features are able to be customized by you. Reports are a breeze and easy to filter. Saves time and man hours. I would recommend ProCalV5, if you are looking to start a calibration program or replace existing one. Great software!

Review Source

BG

Brandon G.  
President  
  
Used the software for:

### "Great Product!"

August 6, 2014

5.0

My company has used Procal for 5 years and we are truely impressed with the overall ease of use , flexibility, detail and most importantly excellent customer support. Anytime we need assistance or want to customize a report, the team at Primatech are always there to take care of us. I would highly recommend the use of this product for the management of any serious calibration program.

Review Source

LH

Larry H.  
Tech  
  
Used the software for:

### "xxxxx"

February 10, 2011

4.0

I personally would highly recommend this to anyone in charge of or performing calibrations especially with respect to audit potential of work performed.

Pros

Good layout with regard to actual work flow.

Cons

Automatic setup to show or not show limits and accuracies at startup

Review Source

SM

Steve M.  
Calibration  
  
Used the software for:

### "Weyerhaeuser Columbus Ms."

August 6, 2014

4.0

This is a great soft ware that makes my job much easer. I look forward to audits now! I would like to be able to edit some of the names of the data fields to better suite our needs but overall I have been very pleased with this product.

Review Source

VC

Vancroft C.  
Quality Engineer  
  
Used the software for:

### "Easy to Use"

February 3, 2011

4.0

I would purchase again.

Pros

Ease of use. Nice features

Cons

The calibration points & test points don't always function properly.

Review Source

PR

Pat R.  
President  
  
Used the software for:

### "Review"

January 31, 2011

3.0

Great. My customers are impressed by the reports.

Pros

Robust, easy to use

Cons

Had to purchase Crystal Reports to edit report

Review Source

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