--- title: "eBuyerAssist Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eBuyerAssist Platform Software - reviews, pricing plans, popular comparisons to other Contract Management products and more." source_url: "https://www.capterra.com/p/30088/eBuyerAssist/" page_type: "product" language: "en" --- # eBuyerAssist Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eBuyerAssist Platform ## What is eBuyerAssist Platform? Your complete purchase order workflow tool hosted in the Cloud. From point of requisition to placement of your order to the vendor eBA has many features only found in more expensive solutions, from online approvals, public RFPs, sealed vendor bidding, a receiving module, invoice matching, full legacy accounts integration, assets & inventory management, GDPR compliant, vendor portals the list goes on. All in an easy-to-use simple interface - see why we have the highest reviews, contact us now. ## What is eBuyerAssist Platform used for? [Contract Management](https://www.capterra.com/contract-management-software/)[Procurement](https://www.capterra.com/procurement-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Overall rating Based on 70 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $39 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## eBuyerAssist Platform alternatives Highest Rated [5.0 (12)](https://www.capterra.com/p/184495/IntelAgree/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,318)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/145449/Gatekeeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (203)](https://www.capterra.com/p/129758/Procurify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/30088/eBuyerAssist/alternatives/) ## FAQs about eBuyerAssist Platform Overview ### Which roles and teams benefit most from eBuyerAssist Platform? eBuyerAssist Platform is most used by buyers, purchasing managers, and procurement specialists who need to manage sourcing, supplier communication, and purchase workflows efficiently. Procurement directors, supply chain leaders, and finance stakeholders benefit from stronger spend visibility, approval control, and more consistent purchasing decisions across teams. Answer based on 57 reviews Overview ### What company size and specific industries is eBuyerAssist Platform built for? eBuyerAssist Platform is designed for enterprises with indirect spend, especially organizations that need approval workflows, purchase orders, RFIs, RFPs, vendor catalogs, auditing, budget alerts, transaction transparency, and integration with legacy systems. The description does not name specific industries, so it is aimed broadly at enterprise procurement teams. Features and Usability ### What are the key features of eBuyerAssist Platform? eBuyerAssist Platform includes core procurement features like approval workflow, requisition and purchase order management, plus supplier onboarding and vendor management. Differentiating capabilities include multi-level order approvals, a supplier portal for RFQs, budget control with spend tracking, and reporting with audit trail visibility across the procurement process. Answer based on 22 reviews Overview ### How does eBuyerAssist Platform support the procurement process? eBuyerAssist Platform supports the procurement process with clear workflows for requisitions, ordering, approvals, and supplier interaction. Buyers, finance teams, and growing businesses often find it easier to learn than older procurement systems, though some teams note vendor onboarding, user setup, and early documentation can require extra attention. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does eBuyerAssist Platform integrate with? eBuyerAssist Platform integrates with 6 third-party platforms, including Dynamics 365, Emburse Expense Enterprise, NetSuite, QuickBooks Online Advanced, SAP Customer Experience, and Xero. These catalog integrations cover ERP, expense management, accounting, and customer experience workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does eBuyerAssist Platform offer? eBuyerAssist Platform provides in person training, live online sessions, webinars, documentation, and videos. In person training supports face-to-face instruction, live online sessions and webinars allow guided remote learning, documentation gives written reference material, and videos offer visual, self-paced instruction for teams getting started. Answer based on 6 reviews Getting Started and Support ### What customer support options does eBuyerAssist Platform offer, and how do users rate the experience? eBuyerAssist Platform offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users describe support as very fast, often answering within minutes, knowledgeable, transparent, and helpful during setup and ongoing use, with organized training and reliable phone coverage even outside normal business hours. Answer based on 11 reviews Features and Usability ### How well does eBuyerAssist Platform handle order approvals? eBuyerAssist Platform handles order approvals well with flexible workflows, email alerts, and mobile access for managers on the go. Procurement teams value multi-level approval chains, auto-approvals, and clear status tracking, while some organizations want lower-cost access options for approvers and better filtering for closed or canceled orders. Answer based on 20 reviews Features and Usability ### How good is eBuyerAssist Platform for supplier management? eBuyerAssist Platform manages suppliers through a vendor portal, onboarding tools, contract tracking, RFQ support, and purchase history visibility. Procurement teams and accounts staff like the centralized vendor data and order confirmations, while some organizations want deeper finance integration, contract authoring tools, templates, and automatic price-change notifications. Answer based on 15 reviews ## Features AI summary Based on 4,418 Contract Management reviews Capterra reviewers point to these as the contract management features buyers value most: - **Electronic Signature** (**58%** of reviewers rated this feature as critical) - **Digital Signature** (**56%**) - **Document Management** (**42%**) eBuyerAssist Platform includes other contract management capabilities that reviewers also rate as important, such as **Document Storage** (**41%**) and **Access Controls/Permissions** (**37%**). Together, these features help businesses keep contract files organized, control who can view or update sensitive information, and maintain more secure records, providing teams with better oversight of contract-related documents. Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Audit Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Configurable Workflow 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs Customizable Reports 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Workflow Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks eBuyerAssist Platform 62 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - ERP integration: Integrate with existing ERP systems - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (41) 4.9 Based on 41 reviews ## Pricing Value for money 4.9 (43) Free Trial Basic $39.00 Per User,Per Month Value for money 4.9 (43) 4.9 Based on 43 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[ Emburse Expense Enterprise](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (67) 4.9 Based on 67 reviews ## User reviews Overall rating 4.9 Based on 70 reviews Filter by rating 5(62) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Alejandro M. Chief Security and Investigations ### "very helpful app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2025 Pros Very nice platform for helping you with you purchases. The module system is really cool and helps you to save some time Cons Its really intuitive but I would also like a little bit more documentation as a beginner, but it still was easy enough Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rado S. Food & Beverage Manager Hospitality ### "Excellent PO system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 We use it for purchasing control and approval and it has proven to be very handful in both cost management and order tracking and approval. It is online based so the orders can be placed and approved at any time and any location which saves time enormously. Pros It is very user friendly and intuitive. It allows easy creation and submission of PO's and is overall a very good system. Cons I found no features that could be improved or added for the level of services I use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2020 Thanks for the review ! KM Katarina M. Head of Finance and Controlling Hospitality ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 Eyvo software is very user friendly and simple to learn and use. Pros The Eyvo software helped us to shorten the time from receiving the offer to the offer being approved. With Eyvo software offers are visible to adequate person almost immediately so there is no more waiting or calling to get the approval. Since our firm has three or sometimes even four approval levels – before Eyvo we used to spend a lot of time just getting approvals. Cons Not really any large cons. It is really easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jasna M. Spa & Wellness Manager Hospitality ### "Very helpful purchasing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2020 Great application, very user friendly, saves time for the overall purchasing process and helps us in managing costs spending so that we are always in compliance with our allotted budget. Pros The software is so easy to use and ensures time saving for the total order process. Cons I found no features to dislike, the platform is very helpful and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2020 Thanks for the review ! CS Carmela S. Marketing Coordinator Hospitality ### "Sales and Marketing Budget Analysis Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2020 eBuyerAssist is user friendly and straightforward. There will always be room for improvement, but overall I am satisfied with the experience so far. Pros eBuyerAssist is efficient in tracking history of purchases which is crucial to maintaining budget and account balance. Cons I would like to suggest for eBuyerAssist to integrate currency converter based on real time exchange rates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Krista F. Sales Coordinator Hospitality ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 18, 2020 Good Pros Ease of use. The software is user-friendly. Cons It is a bit hard to find cost centers at first Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HD Harun D. IT Manager Hospitality ### "Ebuyer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2020 Pros The provided solution is user friendly and fast. Cons Ebuyer is kind of costly from my point of view Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 Thank you for the great review ! CE Clive E. Director of Procurement Legal Services ### "Director of Procurement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2020 Really happy. Pros eBuyerAssist is a great product and great value. It has robust and complex eprocurement functionality at a fraction of the cost of the big 3 or 4 leading providers. I have worked with the system for years and the support is good and the functionality improves regularly. Cons Reporting is a bit manual but other than that compared to other systems I have worked with or demoed it does a reasonable job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sasha L. Buyer Machinery ### "Well-designed easy-to-use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2020 Before we got this system in place will be using a combination of spreadsheets and Post-it notes and random bits of paper we also had a big problem with Maverick purchasing where unapproved POs were made with no oversight and no control. The Eyvo system has solved all that and given us a lot of added benefits that we did not perceive at the time. Pros As a user I appreciate the straightforward nature of the workflow and the design of the screens is not confusing. I have used many large procurement solutions in the past from Oracle to SAP and they all seem to be designed for people much smarter than me I have had no issues learning the system or managing our processes in it it's proven to be reliable highly functional and gives our company exactly what we needed. Cons I cannot currently think of anything really wrong with the system the only thing I would mention is that it did take us quite a long time to deploy but that really wasn't the fault of the process or the programme it was more due to our own internal staffing issues and trying to find enough time to sit down and start using the system but once we were rolling we were all on board and very happy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW Jane W. Section Leader Media Production ### "Very useful system - fast and easy to learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2019 We have had a good experience with both the company that provides the solution and the solution itself. Any time we have had a question regarding how to do something the support team have responded within minutes it has really been quite exemplary quality of the support and something that has left an overriding impression across all of us. We didn't believe the online reviews so we spoke to some of their clients and their existing customers confirmed what the review seemed to say and now having been a client for over a year we can also confirm this is true. Pros There are many things that we like about the system and also the company that provides it mainly we were promised that it would be easy to deploy and it was we were also promised that it would be accurate and fast and it has been it's really given us a level of control that we didn't have before and it was quite well priced when considering the competition although I was not involved in choosing that is what I since found out. Cons Nothing I can think of to say in the section. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/30088/eBuyerAssist/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.