Who Uses This Software?
Our target markets include contact centers and back-office environments in financial services, insurance, banking, healthcare and retail with 250-10,000 users/seats.
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Installed - Windows
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TrainingDocumentation
Webinars
Live Online
In Person
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SupportOnline
Business Hours
24/7 (Live Rep)
Vendor Details
- Cicero
- www.ciceroinc.com
- Founded 1988
- United States
About Cicero Discovery
Cicero Discovery delivers desktop analytics and reporting for the enterprise. Cicero Discovery collects activity and application performance data and tracks business objects across time and across multiple users as well as measure against a defined "expected" business process flow, either for analysis or to feed a third party application.
Cicero Discovery Features
- Ad hoc Analysis
- Ad hoc Query
- Ad Hoc Reports
- Benchmarking
- Budgeting & Forecasting
- Dashboard
- Data Analysis
- Data Visualization
- Key Performance Indicators
- OLAP
- Performance Metrics
- Predictive Analytics
- Profitability Analysis
- Strategic Planning
- Trend / Problem Indicators
