# Theatre Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Theatre Manager Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/30690/Theatre-Manager --- # Theatre Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Theatre Manager ## What is Theatre Manager? Artsman's has been quietly partnering with Arts & Entertainment organizations for 35 years. Through decades of social and technological change, Artsman's Theatre Manager (TM) CRM has been reinvented many times over. Each iteration has refined the features that organizations love, while adding new features that organizations need. This all-in-one application is not just a ticketing program, it's a full enterprise solution. TM can handle the majority of the dollar value of sales in a venue. ## What is Theatre Manager used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5995 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Theatre Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.theatremanager.com&name=Theatre Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Theatre Manager 4.1 (16) VS. [4.5 (1,408)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $5995 Other, Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (16) Ease Of Use 4.3 (871) Value For Money 4.6 (15) Value For Money 4.5 (774) Customer Service 4.5 (16) Customer Service 4.8 (751) ## Theatre Manager alternatives [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [View all alternatives](https://www.capterra.com/p/30690/Theatre-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Event Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan an event's time and location Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Sales Reports 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Theatre Manager 54 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Store, manage and track all forms in a centralized location Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Database of members to track personal information of individuals and families Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Track commitments to donate in the future Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Upload, track, and submit receipts in a central database Manage and track recurring gifts Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Create and manage ticket reservations for various events Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 4.6 (15) Free Trial Basic $5,995 Other,Per Year Value for money 4.6 (15) 4.6 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (16) 4.5 Based on 16 reviews ## User reviews Overall rating 4.1 Based on 16 reviews Filter by rating 5(5) 4(8) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent KH Karen H. Patron Services Manager Performing Arts ### "Excellent customer support and endless functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2024 I have nothing but good things to say. The customer support is excellent, very responsive and open to suggestions. Pros TM has massive capability. We are still learning about existing features as well as newer ones more recently developed. TM meets all of our needs for maintaining a large patron database and managing events, ticket sales at the box office and online, devo, fundraising, reporting... Cons It can be tricky software to use but once everyone is trained it becomes second nature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. kirsten p. director of marketing Performing Arts ### "Biggest bang for the buck" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 12, 2018 We are a regional theatre with a 900+ seat house, and multiple weeks of sales for multiple productions. We can initiate any promo, seating package or report that we need. If we don't know how to do it, the customer support team will figure it out. Pros It's all about what you are used to, and we've used TM for over 15 years. There is nothing we've asked of TM that it cannot do, or that their developers haven't been able to make happen. Theatre software is difficult and complex, and usually not very intuitive. In that sense, this is the same! But once you learn how to do what you need to, there is not a better value out there. Cons Anything I've not liked over the years (mobile access, slow load times, etc) has all been corrected in future development. I've not liked that I cannot export, as a file, multiple phone numbers which is a holdover from landline days. But I expect that will be fixed shortly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 13, 2018 Kirsten, thank you for your review! I appreciate your Review Title - 'Biggest Bang for the Buck'. When you consider that Theatre Manager allows clients to keep all ticket and sales order fees, these revenue streams can contribute heavily to any non-profit organization. Your comment regarding not being able to export as a file multiple phone numbers was a bit of a surprise as this is indeed possible. I've just had you added to our Three Thought Thursday (TTT) email list as this is our primary method to convey new features and user tips to the entire community. The June 14, 2018 TTT announced the 'new export field' for phone numbers. I'll make sure this back issue is emailed to your attention. Cheers, Tod Wilson Director of Sales & Marketing AU Anonymous User Producer Fine Art ### "It works" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 20, 2018 Pros It was functional and felt like you can always eventually solve the problem. Cons It felt complicated and not very intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stuart B. Box Office Manager ### "Close to being great" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2017 We have been using Theatre Manager since 2001. The software we were using before this was little more than a ms-dos program with no mouse support. Needless to say TM was a BIG upgrade. Over the years TM has hit some major milestones. First on-line sales, followed by pick-your-own seat. Currently TM is working well. The support staff go above and beyond to solve most of our problems. However some issues persist. If you are in a windows 64bit environment like we are, you will have one of the most persistent and annoying bugs to deal with day in and day out, and that is the window resizing. EVERY TIME you sell a ticket you will have to resize the window to see the map, and move the i bar to make the promotions and prices appear. Creating ticket faces is more like coding, there is no "What You See Is What You Get" type interface. Once you have a few hundred of these created, you just reuse them. There are numerous reports, but are limited to lists, rows and columns of information. No Charts or Graphs. However there is a robust export feature, and you can always export and use excel for charting. Arts management does not charge any per ticket or order fees. Just a yearly maintenance agreement. I have looked at more robust solutions, but if they charge a per ticket fee that its not an option for us. Pros - No Pay Per use fees - Feature rich - Good Support - Pre-built customizable web pages. - Price is good - Data is in house - Built in Volunteer management - Lots of control over many aspects of tickets sales - Lots of features for other aspects of venue management - Project management - Volunteer management - Donations - Passes/ GC's - Mail Lists Cons - Many of the more advance features takes a lot of training. - 64bit windows needs work to improve work flow - Requires robust computers for good performance Over all I can't see myself using any other software. Features vs price can't be beat. Since this software is still in active development, features and usability is constantly improving. Patients is required for learning the program, but the pay off is there in the end. Pros No Pay Per use fees - Feature rich - Good Support - Pre-built customizable web pages. - Price is good - Data is in house - Built in Volunteer management - Lots of control over many aspects of tickets sales - Lots of features for other aspects of venue management - Project management - Volunteer management - Donations - Passes/ GC's - Mail Lists Cons \- Many of the more advance features takes a lot of training. - 64bit windows needs work to improve work flow - Requires robust computers for good performance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2017 Hi Stuart, Thank you for the thoughtful review, it is appreciated. Enjoy your week at the User Conference! Tod Wilson ArtsMan FN Frank N. General Manager Non-Profit Organization Management ### "Run Your Theatre With Ease" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 16, 2017 We've been using Theatre Manager for over 10 years and it is the backbone of our operations. There is other software out there, but not at the price and user features that Theatre Manager has. We highly recommend implementing the software with WebSales if you run a venue or have any box office needs where public ticketing is your main business. Pros User features, reporting and the newly redesigned web sales module is terrific. Customer support is also a huge benefit - they are there when we need them with fast response times and friendly smart people. Cons Hosting internal hardware and all that goes along with it. I know there is now a cloud hosting option but its too expensive for our organization to consider at this point. The user interface feels long in the tooth as well, daily use is functional but it does not feel like I'm using software designed for 2017. Also, the email "blast" feature has never lived up to what was advertised. WYSIWYG is not a reality when we've tested the feature multiple times throughout the years. We still rely on MadMini for our mass communications and that means maintaining two email lists. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Janet C. ### "Arts Man and Theatre Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 16, 2017 I have been Box Office Manager at the Eastlink Centre Charlottetown (formerly known as Charlottetown Civic Centre) for the past 9 1/2 years and have found Arts Management to be very accommodating. We also manage the Charlottetown Event Grounds and successfully sold Shania Twain, over 23,000 tickets in 2014 using Theatre Manager. Whether events are small or large we find Arts Man will do everything necessary to ensure smooth onsales. Our venue hosts a QJMHL team the Charlottetown Islanders, NBL team the Island Storm, along with various concerts, dances, festivals such as Jack Frost, Wine Festival, and Shellfish Festival. Anyone thinking of purchasing this system will definitely get the best value for their money and also friendly, reliable personal service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2017 Hi Janet, Thank you for the review, it's greatly appreciated. And Shania Twain was a great event, which is talked about internally often. Cheers, Tod Wilson Director of Sales & Marketing ArtsMan AT Andy T. Director of Marketing and Development Performing Arts ### "Theatre Manager Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 16, 2017 A great value for what you get. End users should understand that functionality is limited versus some of the larger players, but you absolutely save money in the long run. Staff is always helpful and interested in hearing how they can make the software better for the institution and the end user. Huge shout out to the new responsive interface. Pros Cost effective Friendly staff Mainstreamed experience Cons Not as much integration as the other, larger ticketing softwares Difficult to adjust if you have no knowledge in coding Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2017 Hi Andy, Thanks for the review, it's appreciated. I'll share your 'templates' suggestion with the development team. I think it's a good one. Tod Wilson Director of Sales & Marketing ArtsMan SR Sarah R. ### "Versatile, High-Quality Ticketing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2017 Our organization has been using Theatre Manager for the past few years and it's been a great experience. Theatre Manager allows for a high degree of control and versatility - we use it for many types of ticketed events with different seating configurations, as well as general admission events and tours. It's a great value for a really comprehensive, easy-to-use ticketing software package. Pros Theatre Manager is easy to use and allows for really flexible exporting of data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 2, 2017 Hi Sarah and Wow! What a wonderful endorsement. Thank you! Tod Wilson Director of Sales & Marketing NS Nicole S. Development Director Fund-Raising ### "Affordable & User-Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 25, 2017 For the price, you cannot beat Theatre Manager. I have used it at two different organizations, and it has served our needs nicely. The support team is responsive and helpful. Like most software, you get out of it what you put in. If your staff are willing to learn the system and get excited about all the ways it can help, then it's wonderful! If you have a staff who don't like to learn new things and aren't inquisitive about "I wonder how I find this information or use this to help me do x, y, and z", then you will not be getting your money's worth. It can do almost everything you need a CRM database to do, but you have to be willing to put the training and time in to take full advantage of its features. It's intuitive for those who are tech-savvy and see the value of multi-dimensional data (I fall into that group), but may not be valued by those who aren't quick to adapt to new technology (some of my colleagues fall into this group). I highly recommend this product for organizations that are interested in data and using technology to help them do their work better and more efficiently. Even if you use it only to sell tickets (though it does SO MUCH MORE), it is likely a step up from any third party vendors you are currently using (it definitely was for us). Pros It's more intuitive than other similar software that I've used. Cons Updating the web sales pages is less intuitive for the average person and requires html editing knowledge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2017 Hi Nichole and wow! Thank you for the wonderful review, it is truly appreciated. Cheers, Tod Wilson Director of Sales & Marketing SG Sharon G. ### "We Love Theatre Manager!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 23, 2017 The Peninsula Music Festival has been using TM for five years now and we love it more and more each year. With each upgrade we have seen improvements to its use and functionality. As we become more comfortable with the program we are really beginning to see how it can make our lives easier, especially with reports. TM has really assisted us with reports for our annual audit. The initial investment of time and money may seem overwhelming, but it is well worth it. We like to say that we hired another full time staff member that we only had to pay once. Oh, and that customer service is OUTSTANDING!!!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 24, 2017 Hi Sharon, and wow! Thank you! [View all Reviews](https://www.capterra.com/p/30690/Theatre-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)