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"Great ticketing platform"
Melissa B. - Director of Ticket SalesDecember 12, 2019
STARTING PRICE
$300
per month
per user
Step up to full-service Box Office ticketing with Will Call at every window, real-time access control, online ticketing with print-at-home delivery, and customer accounts with e-ticket transfer, donation, exchange and resale options. TicketReturn offers card -access programs and support for multi-venue networks with unlimited sales outlets and end-user licensing with free upgrades.
Provider
TicketReturn
Located In
United States
Foundation
2000
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Support
24/7 (Live rep), Chat
Content Source: TicketReturn
Green rating bars show the winning product based on the average rating and number of reviews.
TicketReturn Reviews
"Great ticketing platform"
Overall: Great ticket system that gives you a lot of benefits of the larger systems but at a lower price tag
Pros: Very easy to use, lots of great features, always updating and listening to customer feedback, reporting is easy and customizable
Cons: Very easy to use but for individuals that aren’t familiar with ticketing systems it could take a little bit of getting used to, renewing the system year over year is a little bit of a strenuous process (some of the formatting/packages) don’t renew the same way they were built, overall a great software
"Great system"
Overall: I have worked with TicketReturn since transitioning our Box Office to their services in 2011. They go out of their way to provide great customer support and will help walk you through any issues you are having. Some of the concepts can be tricky at first, however after using it for a while it is really a very good system that provides everything a Box Office would need. Our online sales went up by a huge amount year after year. They give you a dedicated rep to help you through issues, and if that person is not available, they will have others help solve your problems. I really like this system. I recently left my position for another Box Office position. We do not use TicketReturn. I miss the familiarity and ease of use that TR provided. I am suggesting we switch to my higher ups.
