--- title: "TicketReturn Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketReturn Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/30750/ProTicket/" page_type: "product" language: "en" --- # TicketReturn Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TicketReturn ## What is TicketReturn? Step up to full-service Box Office ticketing with Will Call at every window, real-time access control, online ticketing with print-at-home delivery, and customer accounts with e-ticket transfer, donation, exchange and resale options. TicketReturn offers card -access programs and support for multi-venue networks with unlimited sales outlets and end-user licensing with free upgrades. ## What is TicketReturn used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketReturn?[Manage this product listing](https://www.g2.com/products/ticketreturn/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketReturn 4.5 (2) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $300 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (5,821) Value For Money 4.0 (1) Value For Money 4.9 (3,595) Customer Service 4.5 (2) Customer Service 4.9 (3,324) ## TicketReturn alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## Features AI summary Based on 3,861 Ticketing reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TicketReturn focuses on other ticketing capabilities that reviewers also consider important, including **Ticket Reservations** (**59%**). This feature helps businesses manage seat holds and booking demand more effectively, giving teams better control over availability and helping them handle reservations with greater accuracy. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Data Management Searchable repository of information about clients Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Online Ticketing Allow users to buy and sell tickets online, register for events, and collect buyer information Onsite Ticketing Allows event organizers to sell and manage tickets directly on-site Point of Sale (POS) Accept and process customer payments for products or services using hardware and software TicketReturn 12 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Seating Map: For selection of seat at booking or check-in - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $300.00 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MB Melissa B. Director of Ticket Sales Sports ### "Great ticketing platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2019 Great ticket system that gives you a lot of benefits of the larger systems but at a lower price tag Pros Very easy to use, lots of great features, always updating and listening to customer feedback, reporting is easy and customizable Cons Very easy to use but for individuals that aren’t familiar with ticketing systems it could take a little bit of getting used to, renewing the system year over year is a little bit of a strenuous process (some of the formatting/packages) don’t renew the same way they were built, overall a great software Switched from [Glitnir Ticketing](https://www.capterra.com/p/81763/Glitnir-Ticketing-System/) Alternatives considered [ProVenue](https://www.capterra.com/p/154188/ProVenue/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM Will M. Assistant GM ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 24, 2016 I have worked with TicketReturn since transitioning our Box Office to their services in 2011. They go out of their way to provide great customer support and will help walk you through any issues you are having. Some of the concepts can be tricky at first, however after using it for a while it is really a very good system that provides everything a Box Office would need. Our online sales went up by a huge amount year after year. They give you a dedicated rep to help you through issues, and if that person is not available, they will have others help solve your problems. I really like this system. I recently left my position for another Box Office position. We do not use TicketReturn. I miss the familiarity and ease of use that TR provided. I am suggesting we switch to my higher ups. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.