--- title: "CXT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CXT Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/30808/X-Dispatch/" page_type: "product" language: "en" --- # CXT Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CXT Software ## What is CXT Software? Streamline Your On-Demand & Routed Operations with One Powerful Solution Our comprehensive logistics management software tackles the complexities of both on-demand and routed deliveries. Scale seamlessly as your business grows with a solution that adapts to your needs. Empower your entire team: -Drivers: User-friendly features for smooth deliveries. -Dispatch: Efficient management and real-time tracking. -Clients: Improved communication and exceptional service. Experience the difference with all the tools you need for success! ## What is CXT Software used for? [Logistics](https://www.capterra.com/logistics-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $600 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Logistics / 2025 - Route Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CXT Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cxtsoftware.com&name=CXT Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CXT Software 4.6 (45) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $600 Other, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (45) Ease Of Use 4.6 (388) Value For Money 4.5 (39) Value For Money 4.6 (354) Customer Service 4.5 (40) Customer Service 4.8 (374) ## CXT Software alternatives [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178880/Track-POD/) [View all alternatives](https://www.capterra.com/p/30808/X-Dispatch/alternatives/) ## FAQs about CXT Software Overview ### Which roles and teams benefit most from CXT Software? CXT Software is most used by operations leaders, dispatch teams, and transportation managers who need to coordinate deliveries, drivers, and routing workflows efficiently. Business owners and executives rely on it for oversight and scalability, while analysts, engineers, and support teams use it to improve system performance, reporting, and customer service. Answer based on 45 reviews Overview ### What company size and industries is CXT Software built for? CXT Software is built mainly for small businesses in transportation, with 64% of reviewers from small companies and 23% from Transportation/Trucking/Railroad. It serves courier, messenger, express carrier, distribution, and logistics operations, with additional adoption in Logistics and Supply Chain at 14% and Retail at 7%, primarily for logistics use cases. Answer based on 45 reviews Features and Usability ### What are the key features of CXT Software? CXT Software offers 3PL management, warehouse management, and transportation management, plus carrier, fleet, and driver management. It also includes order, shipment, and delivery tracking, route management and optimization, billing and invoicing, barcode and RFID scanning, real-time reporting, and electronic or mobile signature capture. Pricing ### How much does it cost and what fees or limitations are included? CXT Software starts at $600 per month for its Software Subscription, which includes API access, barcode scanning, unlimited integrations, unlimited shipments, and whitelabeling; a free trial is available. Reviewers say it can lower operating costs, but some report expensive subscriptions, substantial customization costs, and sometimes costly, slow integrations. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does CXT Software integrate with? CXT Software integrates with 10 third-party tools and platforms, including accounting and operations systems such as Microsoft Dynamics GP, QuickBooks Desktop, QuickBooks Online Advanced, QuickBooks Desktop Premier, QuickBooks Enterprise, Paychex Flex, Worldpay for Enterprise, Microsoft Azure, Amazon S3, Google Maps, Extensiv Warehouse Management, DataTrac, Digital Waybill, Etrac, Key Software Systems, and SKUSavvy Mobile WMS. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does CXT Software offer? CXT Software provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide on-demand walkthroughs for review. Answer based on 2 reviews Getting Started and Support ### What customer support options does CXT Software offer? CXT Software provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback is mixed: some users describe support as responsive and helpful, while others mention needing multiple back-and-forths, limited product guidance, and slower ticket-based troubleshooting for complex issues. Answer based on 7 reviews Features and Usability ### Is CXT Software easy to use? CXT Software feels approachable for daily courier and dispatch work, but it takes time to learn fully. Many dispatchers and operations teams find the mobile app, web tools, and tracking functions easy to navigate, while new users may face a longer implementation period, complex workflows, and some confusing button paths. Answer based on 14 reviews Features and Usability ### How good is the CXT Software user interface? CXT Software offers a workable interface for routing, tracking, and online ordering, but the design is not always intuitive. Dispatch teams and back-office users often like the dashboards and real-time visibility, while some businesses want simpler navigation, clearer visual design, and easier support for custom setups and integrations. Answer based on 14 reviews ## Features AI summary Based on 369 Courier reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Routing** (**48%**) CXT Software supports all three of the features reviewers consider most important: **Mobile Access**, **Dispatch Management**, and **Routing**. Together, these capabilities help courier businesses keep drivers connected in the field, assign and track deliveries more efficiently, and plan better routes, allowing teams to improve delivery coordination, reduce delays, and manage daily operations with greater accuracy. Mobile Access 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 4.4 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Proof of Delivery 4.6 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Delivery Tracking 4.5 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Order Management 4.3 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases CXT Software 69 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (45) 4.5 Based on 45 reviews ## Pricing Value for money 4.5 (39) [View pricing plan details](https://www.capterra.com/p/30808/X-Dispatch/pricing/) Software Subscription $600.00 Other,Per Month It includes: - API Access - On Demand and Barcode Scanning - Unlimited Integrations - Unlimited Shipments - Whitelabeling Value for money 4.5 (39) 4.5 Based on 39 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (40) 4.5 Based on 40 reviews ## User reviews Overall rating 4.6 Based on 45 reviews Filter by rating 5(29) 4(15) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Customer Success Manager Information Technology and Services ### "Comprehensive tool for courier and logistics" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 22, 2024 Pros I liked the most about CXT was their customer support, easy to use platform. It is a dynamic software and fulfilled all our courier and logistics requriements. Cons Nothing as such, we are quite happy with the software and looking forward to continuw working with them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Raghav G. Customer Support Lead Computer Software ### "Good software for tracking couriers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 13, 2024 Pros We need to send our couriers daily in our industry and CXT helps us to manage the delivery process effortlessly We can use GPS tracking and can give notification features to the customer if required We are satisfied with this tool as it has improved customer satisfaction Cons The User Interface can be more user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PK Piyush K. Business Analyst Logistics and Supply Chain ### "Experience Next-Generation Tracking and Dispatching Process with CXT Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 26, 2024 My experience with CXT Software is fabulous and I'm working on this product on a daily basis to track dispatching, TAT adherence and delivery percentage by applying multiple filter option offered by this product. Also, the great thing is that all these activity can easily be done through mobile phone without any dependency on system. Pros It provides a complete comprehensive suite to cover dispatching and tracking process of shipments within your organization. It is well suited product for organization dealing with large volume of shipments daily. Its inbuilt notification feature also notifies users regarding any TAT breaching so that extra focus should be given to them. It also offers a mobile application of this product which allow easy tracking of this shipments easily through mobile phone. Cons Its ownership cost accessing and maintaining the complete dashboard might not be affordable by small scale industries dealing with less than 1 million shipments per day. Also, it does not provide advance security feature which might lead to the unauthorized personnel to fetch important information about consignee and shippers. This restricts users to work on highly confidential data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Mubah S. Sr. Content Writer Marketing and Advertising ### "Best for tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Pros This application helps to improve your courier tracking and other courier services this is a very upgraded thing and very easy to use and the support team is very good. Cons Not find any issues in this application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Knowledge Transfer Specialist Hospital & Health Care ### "If you are sick of chatbots, try this!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 23, 2023 It's great when technological advances improve the user experience but don't remove the human contact point and this product really delivers on that point. Pros We tried this software out to organise shipments within the US. As most of our team are not based in the US, we were having trouble liaising with couriers and especially struggled when things went wrong with the tracking or proof of delivery and the only help option was the dreaded chatbot: Enter CXT Software - there are real people to answer your questions! I know there are many other technical pros to this product but for us the pro was definitely the fact we could get an answer from a real live person. Cons It's a shame this product is only available in the US as otherwise we would use it in our other markets too. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Devops Engineer Information Technology and Services ### "Best Delivery management system for the logistics and operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 13, 2023 Overall, It is a good application for logistics and operations activities. route optimization capabilities are particularly amazing. CXT comes with a lot of features enabling us to deliver a product without worrying about anything extra. I would definitely recommend it to everyone who mainly works in the operations and logistics domain. Pros one of the best things I like about this solution is it has third-party integration with other department systems such as CRM, Accounting systems, etc. because of which coordination between various departments gets very easy. It has an easy interface where navigation is quite easy. it also provides a dashboard where I can track all the events in real time, and workflow gets easy with these real-time statistics. Cons cost is high for the extra features and sometimes real-time gets stuck in the middle of the process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ashish R. Developer Information Technology and Services ### "From Routes to Real-Time Tracking." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2023 My overall experience with CXT software is really good. Pros It improves efficiency because it is designed to streamline and optimize last-mile delivery operations which reduce delivery time with lower operation cost. Route optimization and real-time tracking features makes it very efficient solution which enhances customer service. Cons I do not see much cons while using CXT software. my only area of concern is the integration of CXT software with the other software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User HR MANAGER Program Development ### "CXT Software changed the course of logistics services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2023 Let's say that it is a unique experience and I hope that such companies exist in the future Pros It has developed the handling of logistics services at least 20 years. Delivery companies needed help and development, and this is what CXT Software achieved Cons It does not support languages ​​other than English Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Administrator Apparel & Fashion ### "Easy to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2023 Pros Dispatching was quite easy and can be managed by single user Cons Everything looks perfect for now usage As per case Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Mohana G. Software Engineer Computer & Network Security ### "One of the best delivery management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 11, 2023 Pros Using CXT Software has revolutionized the delivery industry for many organizations. The program's route optimization features have greatly increased delivery efficiency, which has reduced costs and raised customer satisfaction. Transparency and client education during the delivery process have also been facilitated by the real-time tracking and notification features. The mobile app and the web version were both excellent. As a leader in the industry, CXT is constantly looking for new ways to use technology in a rapidly evolving business. Cons The implementation team is excellent, so even though the software's complexity makes it take a while to implement, that's not a problem! If we could highlight specific information on the invoices, like the customer's name and address, among other things, that would be a great feature of this tool. But other than that, this software is flawless. Watching the videos at the university can be a little tedious. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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