# NextGen Office Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NextGen Office Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more.

Source: https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR

---

# 

 NextGen Office Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NextGen Office

## What is NextGen Office?

NextGen Office is a cloud-based electronic health record (EHR) and practice management software tailored for small healthcare practices. It integrates intuitive EHR workflows, a practice management system, revenue cycle management, and a patient portal to enhance operations and patient care. The EHR module offers specialty-specific content and workflows, reducing documentation time. The practice management system streamlines scheduling, billing, and reporting, allowing providers to focus on quality care. Its cloud-based design removes the need for on-site IT, enabling secure access from any device. The patient portal facilitates appointment scheduling, prescription refills, and payments. Ambient Assist, an AI tool, generates SOAP notes from conversations, saving providers time. NextGen Office's comprehensive features make it an ideal solution for practices aiming to improve workflows and patient care.

## What is NextGen Office used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Overall rating

Based on 1,280 user reviews

Reviews sentiment

Positive

79%

Neutral

13%

Negative

8%

Pros & cons

Efficient workflow and adaptability

Intuitive and accessible interface

Persistent technical glitches

Frequent slowdowns and lag

Starting price

$300

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NextGen Office alternatives

Highest Rated

[4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (623)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/alternatives/)

## Who uses NextGen Office?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient workflow and adaptability

90% positive reviews out of 286

Most reviewers describe ease of use enables quick adoption, flexible workflows, and seamless transitions between practice modules.

Persistent technical glitches

78% negative reviews out of 116

Most users report bugs and issues disrupt workflow, require frequent troubleshooting, and slow resolution from support teams.

Jordan D

Owner, 2 - 10 employees.

"Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they just refer you to a different "team" within nextgen and this process continues while mistakes continue to be made. "

Intuitive and accessible interface

94% positive reviews out of 77

Most users report user interface is straightforward, easy to learn, and simplifies navigation for all experience levels.

Frequent slowdowns and lag

76% negative reviews out of 109

Most reviewers find performance and speed inconsistent, with slow load times, freezes, and unreliable server responsiveness.

Nicholas M

Physician, 51 - 200 employees.

"The desktop is unbelievably slow and offers no advantage over any of its competitors."

Customizable for diverse practices

85% positive reviews out of 75

Most reviewers indicate practice specialty features support customization for multiple specialties, improving workflow and patient management.

Excessive clicking required

70% negative reviews out of 57

Most reviewers comment click-heavy workflows waste time, complicate navigation, and hinder efficient task completion across modules.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.6 (65)

72.31% of 65 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.0 (45)

64.44% of 45 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

3.8 (42)

66.67% of 42 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Claims Management

3.6 (37)

62.16% of 37 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Appointment Scheduling

4.3 (36)

52.78% of 36 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

4.2 (32)

65.63% of 32 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

NextGen Office 170 features

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Use AI to convert voice into text automatically

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Process of investigating, analyzing, and resolving denied insurance claims

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronic storage of drug information such as name, brand, appearance, etc.

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

A paperless claim form that is electronically shared

Electronically collect payments for goods or services

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Reminders sent via email

Create and securely store digital patient records

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Intended to be used by cardiologists

Software specialized for dermatologists

For family practices

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

For obstetrics and gynecology (OB/GYN) practices

For medical practices that specialize in the diagnosis and treatment of eye disorders

Designed for pain management practices & departments

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Designed for urgent care/emergency facilities.

Intended to be used by urologists.

Store, manage and track all forms in a centralized location

Determine clinically appropriate and cost-effective medications and therapies for patients

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

To scribe and interpret the written words received from online or offline inputs

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Submit and track requests for laboratory tests

Laboratory test results

Ability to chat online in real time

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Records of patients' medical history

A library of medical terms, abbreviations, definitions, and meanings

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Certified for healthcare IT products based on the results from ONC-ATL

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

Allows medical providers and/or customers to request previously filled prescriptions online

Track and organize online shifts

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Manage the pre-registration process

Streamlining repetitive tasks and activities through automated and predefined workflows

Customizable notes that help healthcare professionals document and track patient progress

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Train your system to interpret and transcribe voice messages

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Pre-formatted documents and forms for Urgent Care processes.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Connect with meeting participants remotely over video

Track and measure patient's vitals

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (1,261)

3.9

Based on 1,261 reviews

## Pricing

Value for money

3.7 (763)

Basic

$300.00

Value for money

3.7 (763)

3.7

Based on 763 reviews

## Integrations

[

Doctible](https://www.capterra.com/p/187669/Doctible/)[

InstaMed](https://www.capterra.com/p/210147/InstaMed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (1192)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1,192)

4.0

Based on 1,192 reviews

## User reviews

Overall rating

4.0

Based on 1,280 reviews

Filter by rating

5(436)

4(533)

3(194)

2(49)

1(68)

Mentioned topic

Sorted by most recent

Kristin H.

owner

Medical Practice

### "Next Gen Software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

April 15, 2026

Pros

Nextgen works well in having all of the features you need in an EHR/EMR system. It is nice to be able to easily see the note when sending a claim.

Cons

Next gen makes posting payments really challenging. They do not do well with takebacks at all. If it is a $0.00 payment you can't use the autopost feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Admin

Accounting

### "Efficient and User-Friendly Office Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

My experience with NextGen Office has been positive. It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity.

Pros

NextGen Office is intuitive and efficient, making document management, collaboration, and workflow seamless. The cloud access is very convenient.

Cons

Sometimes the interface can feel a bit cluttered, and certain features take time to load. Integration with some third-party apps could be smoother.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MU

Muhammad U.

Manager

Health, Wellness and Fitness

### "Review of NextGen Office"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

March 27, 2026

I had an overall good experience with NextGen. Prompt replies and often most inquiries were promptly addressed

Pros

"NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice back in 2015." "NGO has been solid and but it needs updates to keep current with other EMRs/PMs in the industry. " "Powerful for healthcare practices; once set up, it streamlines patient care and office management effectively."

Cons

"We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. " "Ineffective texting and emailing utilization without the required patient portal. " "It took an incredibly long time to document on a new patient on their first visit."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Steve B.

Owner doctor

Alternative Medicine

### "I would never use this software again. "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 18, 2026

Horrible experience. I would never use their software again. It has expensive, outdated, not user friendly. I paid a fee to get out of the contract early, and received very tense unprofessional conversations with the staff.

Pros

The software was highly customizable to fit with my practice. We had a responsive customer service experience.

Cons

The value for money was poor. It was much more expensive than we were originally lead to believe. The software had a horrible easy to use. When I logged on before the official training I could not figure out how to write a sample SOAP note. Other software I have used with intuitive, but not this one. The medical practice management was awful. It took an incredibly long time to document on a new patient on their first visit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Diana T.

Clinical Office Manager

Medical Practice

### "Next gen review "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 25, 2026

My overall experience it was great when it came to a corporation status, meaning larger practices combine.

Pros

NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice back in 2015.

Cons

One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Athena one was more effective to practice physicians.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

David M.

Owner

Health, Wellness and Fitness

### "Updated Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 25, 2025

I had an overall good experience with NextGen. Prompt replies and often most inquiries were promptly addressed

Pros

In the beginning, the service was super. My inquiries were being addressed quickly and people seem eager to help

Cons

Often times, my inquiries were not properly addressed. There were times when I had to reach out multiple times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 6, 2026

Thank you for sharing your experience. We’re glad to hear that you initially found our team responsive and eager to help, and that overall, you had a positive experience with Nextgen Healthcare. That said, we take your comments about follow-up and having to reach out multiple times very seriously. Consistency in support is just as important as promptness, and we are actively working to strengthen our internal processes to ensure inquiries are addressed the first time thoroughly. We truly appreciate your feedback—it helps us identify where we can improve and deliver a more reliable experience moving forward. Thank you from the Nextgen Healthcare Team

TR

Tracy R.

Office Manager

Hospital & Health Care

### "Nextgen Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 18, 2025

Overall we have had a positive experience. We would appreciate more communication from customer support once a problem is resolved.

Pros

We have appreciated the ease with which the system can be navigated on both the practice management and EHR sides of the software. Messages and tasks are easy to use.

Cons

I do not like that only one user can be in the soap note at one time. It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion.

Switched from

[IMS](https://www.capterra.com/p/12549/MICA-MED/)

We were having issues with IMS being reliable for daily use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicholle B.

Office Administrator

Medical Practice

### "NextGen Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 5, 2025

Overall experience has been good. We are much happier now that \[sensitive content hidden\] has taken over the account. She is great and on top of everything.

Pros

My account representatives have been great! \[sensitive content hidden\] checks in regularly and makes sure things are going smoothly.

Cons

The system glitches. They seem to happen one after the other when they do happen. Sometimes reports won't load, the system says it made an appointment, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Hope B.

Director of Operations

Medical Practice

### "NGO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 4, 2025

I'm still relatively new to the Admin side of NGO, but as a clinical and clerical staff member, it's good.

Pros

I like the user experience, the customer support, and our account rep's knowledge and helpfulness. She is truly what makes this product worth our time.

Cons

The cost of the product(s) feels excessive. The Patient Portal is terribly unfriendly to the patients and staff alike. Needs serious improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lloyd M.

President

Information Technology and Services

### "Very Happy with NextGen Office!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

We've been with NextGen Office for 7 years, during that time the product has greatly evolved into an extremely reliable, easy to use software tool that meets everyone's needs. The company and the program continue to evolve to meet the ever demanding governmental requirements giving us peace of mind.

Pros

NextGen Office EHR/PM is an all in one EHR,PM, clearinghouse, portal, telemed solution that can be used on any device, anywhere. The program is easy to use, intuitive and very fast to document a patient encounter. Their new Ambient Assist AI scribe makes documentation a no brainer. You can put the computer down, turn on the microphone, and focus 100% on the patient. Ambient Assist will create the structured note for you. Their customer support and ongoing commitment to training is excellent.

Cons

NextGen Office has built in patient appointment reminders via text and email, but if you want more robust patient messaging you need to use a 3rd party app. That app works well, but it would be nice to have that as a native app.

Alternatives considered

[CGM APRIMA](https://www.capterra.com/p/191955/Aprima-Medical-Software/)

Reasons for choosing NextGen Office

NextGen Office was a true browser based program, easily used from any device and was much simpler and easier to use and easier to customize

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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