# SmartAddresser Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmartAddresser Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more. Source: https://www.capterra.com/p/31512/SmartAddresser-5 --- # SmartAddresser Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartAddresser ## What is SmartAddresser? SmartAddresser 5 is the mailing software that puts unparalleled power and control at your fingertips, featuring:. - CASS Certified address verification - PAVE Certified Presorting - Advanced deduplication technology - Job Scripting - A new Print Layout Assistant that makes envelope and label design easy - A Reporting tool that generates any postal report you might need - Full support for the IM barcode - A Light Version for lower volume mailers ## What is SmartAddresser used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/)[Address Verification](https://www.capterra.com/address-verification-software/) Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $170 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SmartAddresser alternatives Highest Rated [5.0 (28)](https://www.capterra.com/p/242338/PostGrid-Address-Verification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (91)](https://www.capterra.com/p/10014524/Smarty/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (43)](https://www.capterra.com/p/190323/MAILERS-4/reviews/) Starting price $895.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (19)](https://www.capterra.com/p/237592/Address-Validator/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/31512/SmartAddresser-5/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Address Validation Verifies and confirms the accuracy of an address Autocomplete Autocompletion of a word or phrase that the user is typing CASS Certified Evaluate the accuracy of address matching software Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Data Cleansing Removes data that is incomplete, inaccurate, or irrelevant from a dataset SmartAddresser 15 features Verifies and confirms the accuracy of an address Autocompletion of a word or phrase that the user is typing Evaluate the accuracy of address matching software Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Removes data that is incomplete, inaccurate, or irrelevant from a dataset Establish guidelines about how much and what kind of data can be stored in the repository Determines the location of a device using GPS or an IP address For sorting and tracking mails and letters Manage and track all job information and associated tasks Looking at data from different sources and finding possible duplicates, or identical matches Collect and maintain structured information that describes data or content Track the parcel or consignment delivery status Sorting mails, letters & packages in compliance with PAVE program View and track pertinent metrics to find patterns and gain insights from data Features 4.3 (30) 4.3 Based on 30 reviews ## Pricing Value for money 4.4 (25) Basic $170.00 Per User,Per Month Value for money 4.4 (25) 4.4 Based on 25 reviews ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating 5(24) 4(7) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Meherun R. Contributor Human Resources ### "It was a great mailing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 25, 2022 Pros Great packages, easy to use. Perfect for a bit tech savvy but easily manageable for newcomers too. Cons Nothing much to complain about. Their customer care could be a bit more faster. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Evan B. President Marketing and Advertising ### "Great mailing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2019 Pros I like that you use it's functions in a simple or complex way, depending on your needs. I never have any major issues. Small issues are fixed promptly and customer support is very knowledgeable and have been working there a long time. It does everything I need. Cons Some parts can be a little non-user-friendly though it is easy to use once you figure it out. Alternatives considered [Mail Manager by BCC Software](https://www.capterra.com/p/92491/Mail-Manager/) Reasons for choosing SmartAddresser Didn't seem to give many benefits for a higher cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2019 Thank you very much for your kind words, Evan. We are very happy to have you as a customer and always great for our support team to get such positive feedback for all the hard work they do. JS Jerome S. Alumni Information Systems Programmer Information Technology and Services ### "SmartAddresser 5 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2019 SmartAddresser 5 allows me to process an large amounts of of data list in an efficient manner. After spending some months learning the software I quickly found an appreciation of the NCOA certifying feature as well as the presort tool. This product allows our organization to save money by handling the sorting process in house. We send a lot of campaigns first class so we benefit monthly from this software. Pros Overall quality and workflow of the software. Software definitely makes life easier by processing an mass amount of records in minutes! Cons The software could be a bit easier to use. Maybe even offering a short tutorial that highlights the main functionality of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thank you for the great feedback Jerome! Tony MP Mark P. Manager of Auxiliary Services Education Management ### "WHat I need most" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 21, 2019 Well, we find that because of smartaddressor we are seeing more bulk mail business which obviously saves the University money, which is really important to me.Customer support is very nice although you almost never get them when you call, you have to leave a message usually.. Pros I do like that customer support is always willing to help and login to your computer to see if they can 'fix' the problem i am having. Cons I struggle because I have been here 13 years and never trained on it. The most difficult thing is to try to figure out how to create and save a good template. Also, to go through all the pre-made templates would take way too long to discover which one might work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2019 Thanks for the great feedback Mark. We provide training at no cost so I will have someone reach out to you to schedule some online time to work on template setup and any other questions you may have. Tony ML Marcia L. Operations Manager Consumer Goods ### "SmartAddresser Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2019 Pros The excellent customer support. The staff is always friendly and makes sure any problem gets solved in a timely manner. Cons Cost. Everything seems to be an add on module. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Catherine S. Director Marketing and Advertising ### "It Has Served Us Well For Many Years" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2019 We have been users and customers for at least 10 years. Pros The support team is very responsive, personable and persistent. A real person talks to you is respectful and they do keep working with you until problems are fixed. Cons It can be difficult for users who are not comfortable with technology. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rebecca B. Event Planner Non-Profit Organization Management ### "Tried a different mailing software and came back to SmartAddresser5" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2019 Pros 1) It's user friendly and follows a sensible flow to producing a mailing. 2) Priced competitively - you get more for the same price as other similar softwares. 3) Sales reps are quick to respond, friendly and helpful. 4) Support knows the product and quickly responds with solutions. 5) Free Print Only version makes it easy to print your labels/envelopes from any computer Cons The Saved Settings portion of the Presort Window seems to be in an awkward place. I think it should be at the top of the left column rather than almost at the end of the right column. Reasons for choosing SmartAddresser We've used SmartSoftUSA's products for years, since Arclist and Accumail in a DOS environment, and we are happy to come back to SmartAddresser5 after only one frustrating year with another software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2019 Thank you so much for your kind words Rebecca - it is great to have you back : ) I will pass on your comment about the Saved Settings to our product team. RF Robert F. President Printing ### "Smart soft " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2019 Pros Customer support is unparalleled and report generation is easy. Cons It should include command structure for creating and implementing the basic scripts needed to customize the app Reasons for choosing SmartAddresser Ease of report generation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2019 Thank you Robert, our support team will be thrilled to hear that you think so highly of them. They really do care about each and every customer, and pay detailed attention to each support request. RT Rick T. Computer Operations Technician II Printing ### "Great product overall!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2019 Pros It has all of the options I need to regularly process mailings with ease, and the customer service is fantastic! They have always been available and able to find a solution to my problems when they arise. Cons I would like the label designer to be a little easier to work with, but that may be more of a preference than any actual flaw. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2019 Thank you very much for the kind words, Rick. SD Stephen D. Mailing Manager Marketing and Advertising ### "Best Solution for Us" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2018 Pros The team at datatech has helped us to script out our processes and as a result, we've been able to process more campaigns faster than ever. The support team is fantastic and helped us solve every challenge that came up. Out of the box it worked great, but the value for us has increased dramatically as we've been able to customize the software around our workflow. Cons The updates are large and annoying to install. Overall not a big deal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2018 Thank you for your kind words Stephen. I will pass on your compliment to our Support team - we are happy to help! [View all Reviews](https://www.capterra.com/p/31512/SmartAddresser-5/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)