Who Uses This Software?

SmartAddresser customers include: - Mail houses - Commercial printers - Colleges and Universities - Corporate marketing - Government agencies - Not-for-profits and many, many more


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SmartSoft
  • www.smartsoftusa.com
  • Founded 1968
  • United States

About SmartAddresser 5

SmartAddresser 5 is the mailing software that puts unparalleled power and control at your fingertips, featuring:. - CASS Certified address verification - PAVE Certified Presorting - Advanced deduplication technology - Job Scripting - A new Print Layout Assistant that makes envelope and label design easy - A Reporting tool that generates any postal report you might need - Full support for the IM barcode - A Light Version for lower volume mailers


SmartAddresser 5 Features

  • Barcode Scanning
  • CASS Certified
  • Duplicate Management
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Job Management
  • Package Tracking
  • PAVE Certified Presorting
  • Signature Capture

SmartAddresser 5 Reviews

Smart Addresser 5 will handle all of your presort and NCOA needs

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Let's face it there are a lot of presort mail programs out there. I am sure most of them are reputable products. Where Datatech Smart Addresser has the edge over the competition is their support team. Not only will they help you with training and installation of the Smart Addresser software, they will also help you understand the maze of USPS regulations. The USPS regulations are always on the move and keeping up with all the new and upcoming changes with the USPS is a full time job all of it's own.
Having someone like Datatech on your side will only make you more proficient at your job. If you have not moved into a full service mailing now is the time to make the move and if you do go with an establish company like Datatech for all your mailing needs from NCOA updates, sorting to Mail Spotter tracking software.

Great product, exceptional service

Jun 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To your whole team, I just wanted to send along some kudos.

We just recently renewed our copy of SmartAddresser and were in a bind as we needed our MUV update BIN files in a real rush, and you guys went above and beyond and delivered..

Having been in the print business a long time, I've dealt with a large number of software companies and other vendors, and I've never seen service anywhere else that's as consistently excellent as what we always get from you guys.

So, to everyone from the sales folks to the service and support people, thanks for knowing what it takes to create customers for life.

Excellent in a Crisis

Aug 03, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Recently we lost our Smartaddresser coordinator to higher education. In the ensuing turnover of tasks, systems and materials, our update was lost during subscription renewal and we were dead in the water for NCOA jobs that kick off our work week. Everyone at SmartSoft fielded our calls for help and support and got us up and running far sooner than we could ever have anticipated. Thanks, guys!

Cons: We are east coast so our hours do not coincide seamlessly. But we work around it.

Overall: SmartAddresser with NCOA Link is an integral part of our business at A Direct Connection. We appreciate the consistant quality and support.

Best in Marketplace for Power Users

Jul 29, 2011
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: The most important feature about SmartAddressor for my company is the combination of scripting power and native Foxpro command programming. These two feature that are not found in anything else we have tried allow for the creation of very powerful automation, including both automated processing with watched folders and what we call "feet-up sorting".

Cons: SmartAddressor suffers from the same "follow my workflow" rigidness that every other postal processing software we've tried has. I can't say that its workflow is any better or worse than any other software, it is just the one we are used to. Tech support, although generally responsive, is not always capable of finding a solution.

Overall: SmartAddressor is the most cost effective choice if you are looking for lights-out automation capability. Satori doesn't come close, MailManager doesn't come close...