Help Desk Technology International

ServicePRO


Who Uses This Software?

We help all types of businesses, ranging from those with just a few employees to those with tens of thousands.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Help Desk Technology International
  • www.servicepro.solutions

About ServicePRO

ServicePRO is a comprehensive, easy-to-setup Service desk platform that enables industry best practice right out of the box. ServicePRO is 100% web based, and can be installed on your own premises, or hosted on our cloud. Developed over 20 years, the ServicePRO platform is a robust set of tools that focus on business service delivery, collaboration, security, and productivity. From "Day One", our mission has been to create a workbench that empowers you to Get The Job Done!


ServicePRO Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

ServicePRO Reviews

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