Who Uses This Software?

Our target market includes any large to medium size enterprise requiring tracking and reporting on the usage of Unified Communications applications such as voice, video, IM, text and conferencing

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Avotus
  • avotus.com
  • Founded 1981
  • Canada

About ICM EUR 9.0

Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces a partnership with TrustSphere, the recognized market leader in relationship analytics, to create a joint platform that combines Avotus big data capture capabilities with TrustSpheres advanced social network analytics technology to form a market-leading relationship analytics platform that extends beyond email and throughout the full Unified Communications (UC) platform.

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ICM EUR 9.0 Features

  • By-Extension Reporting
  • Call Duration
  • Call Monitoring
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Outbound Reporting
  • Unattended Call Management
  • Who Answered Log

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