# BlueNote Communicator Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BlueNote Communicator Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/31854/BlueNote-Communicator

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# 

 BlueNote Communicator Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BlueNote Communicator

## What is BlueNote Communicator?

BlueNote Communicator® Lights is a HIPAA-compliant, live in-office communication glanceable intercom for use in medical, dental, optometry, mental health, or veterinary practices to know how long each patient has waited, or where a doctor needs to go next. The system also has built-in direct Conversations for private messaging and is easy for one person to implement. Fully customizable for use beyond healthcare as a proven, affordable solution for law firms, warehousing, and other industries.

## What is BlueNote Communicator used for?

[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$835

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BlueNote Communicator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bluenotesoftware.com&name=BlueNote Communicator)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BlueNote Communicator

4.9 (28)

VS.

[4.7 (24,052)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$835

Flat Rate, One Time

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28)

Ease Of Use

4.6 (22,607)

Value For Money

4.9 (23)

Value For Money

4.5 (15,191)

Customer Service

4.9 (18)

Customer Service

4.4 (13,457)

## BlueNote Communicator alternatives

[4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (13,548)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (14,531)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (2,888)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/31854/BlueNote-Communicator/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.8 (21)

52.38% of 21 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Activity/News Feed

4.8 (12)

33.33% of 12 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Search/Filter

3.7 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Chat/Messaging

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Real-Time Notifications

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Real-Time Updates

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

BlueNote Communicator 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

Pre-designed layouts that can be customized to match preferences and requirements

Reporting on how each user, task or process has advanced since its initiation

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, design and manage workflows for repetitive tasks

Features

4.8 (28)

4.8

Based on 28 reviews

## Pricing

Value for money

4.9 (23)

Free Trial

Basic

$835.00

Flat Rate,One Time

Value for money

4.9 (23)

4.9

Based on 23 reviews

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.9

Based on 28 reviews

Filter by rating

5(24)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RD

Recardo D.

Office Manager

Health, Wellness and Fitness

### "Park Dental"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

10 out of 10. Needed a little bit of help with 1 work station not communicating with the other work stations, and \[sensitive content hidden\] was amazing. From start to finish!!!

Pros

Just the overall experience with the software. Very efficient. Saves the staff a trip from having to get up and keep running to the back to ask questions.

Cons

I don't think that there is anything I don't like. Once everything is working and communicating properly, it's a breeze.

Switched from

[Yapi](https://www.capterra.com/p/120854/YAPI/)

Not sufficient and proficient enough. Too many lags.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

David S.

CEO

Health, Wellness and Fitness

### "BlueNote = Best in Class"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2024

It doesn't do everything-- but the alert system works very well. I asked my colleagues what the best in-office communication program was and they said this was the best. After using it, I agree.

Pros

Bluenote is one of those programs that is beautiful in it's simplicity. The support is excellent as well.

Cons

The texting system puts all your new texts in one place and all the texts you've read in another place. I wish the texts were organized the way our cell phone organizes them. This would help me avoid digging through a bunch of texts to find the right one.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nicole H.

DDS

Medical Practice

### "Great adjunct for your practice!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2024

We love it!! We've been using for over 2 years now, and the variety of sounds and personalization we can do is amazing!

Pros

Easy to read screen and so many options to individualize it.

Cons

That when it's the smallest it can be, it still takes up about a 1/4 of the computer screen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2024

Hi Nicole, We are pleased that you took the time to review BlueNote Communicator - you'll be pleased to know that a new feature was introduced earlier this year for the version that you purchased. This option makes BlueNote feel more integrated with Windows in addition to reducing the amount of space that it takes up on the monitor.

HH

Hoang H.

Doctor

Health, Wellness and Fitness

### "I've been pleased with bluenote within my office"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 14, 2024

I've been very pleased thus far. Implementing BlueNote has greatly improved communication within my office.

Pros

Messaging system to communicate within operatories and front desk.

Cons

Takes time to customize. Also, staff needs to be acknowledging the notes constantly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Marcia E.

Licensed Optician

Medical Practice

### "BlueNote Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

We all love it!

Pros

Easy to use. HIPAA compliant. Recommended by colleagues

Cons

Tracking older messages. Would like more emojis

Reasons for choosing BlueNote Communicator

Can’t remember

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NF

Nancy F.

office manager

Health, Wellness and Fitness

### "Communicating in the office"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 23, 2022

Other than searching texts or running out of space for longer texts, this is a very good device to have for intraoffice communications. You have the option to designate various tones to individuals and situations and they can/will recognize those tones for what they mean, without having to look at the computer screen to see what it is. Very handy to have as patients have no idea what tones mean in conjunction with running the office.

Pros

Absolutely love being able to designate tones to individual employees or situations.

Cons

When searching for certain info within a text, having to scroll through so many to get to thread to find it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Genevieve B.

dentist

Hospital & Health Care

### "great purchase"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 17, 2022

FANTASTIC. Game changer for our office.

Pros

I love being able to communicate with other team members without having to go hunt them down. It's great to have a way to easily communicate non-verbally with team members when patients are seated. I also love that it can be integrated with a 3rd party software so that I can get popups on my apple watch and iphone.

Cons

Basic features are intuitive and easy for new team members to learn. More advanced features are less intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Christopher B.

Dentist

Hospital & Health Care

### "Bluenote Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2022

Great, has really improved our office communication

Pros

The ease of use. Very straightforward and interface is very user friendly. Staff caught on very quickly with using software

Cons

The installation process initially was being funny with a couple of our computers but has since been resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LF

Laurent F.

Owner/D.D.S.

Health, Wellness and Fitness

### "Great Practice Communication Software!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2022

Pros

The ability to communicate in real time from anywhere in my office is crucial to keeping the day flowing smoothly.

Cons

Everything is great, I wouldn't change anything!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 26, 2022

Thank you for the love! We're pleased that your office has used BlueNote Communicator since 2010 (12 years at the time of this review!) and that you continue to be satisfied with the latest upgrades. It is our goal to provide stable office-wide communications without requiring any upgrade fees or ongoing subscription costs.

LG

Lesley G.

Owner

Veterinary

### "Awesome product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 21, 2022

Pros

This is really made our communications much smoother in our clinic.

Cons

There's a little too many options that gets confusing on how to change things

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/31854/BlueNote-Communicator/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)